PPMG of Texas Reviews
PPMG of Texas
PPMG of Texas, 1048 Texan Trail, Grapevine, TX 76051
PPMG of Texas specializes in managing over 8200 rental homes across 13 markets in 7 states, offering 24/7 online account access and local support in every market.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
Rating breakdown
Based on 428 rated reviews from the last 3 years.
PPMG of Texas reviews
It’s my wife’s and I first time with a rental property company and PPMG have been so great to us.
Teresa who is over our account does a wonderful job at making sure I get what is needed and making sure we are taken care of. Stacey W is great as well!
I have been with PPMG for over 4 years and I am very happy with them. Great customer service and helping me with any issues. Keep up with the great work Ms Stacey.
Thank you Stacey Wikoff for responding to my call when I had a leak at my house. I appreciate the great customer service.
MS. STACEY HAS BEEN A BLESSING TO ME AND MY FAMILY!!! CANT THANK HER ENOUGH!!!
Thank you to Mike for such an Amazing experience with the inspection of my property. He was very professional and proficient. Everything went very smooth. Thanks again Mike!
Teresa Rosado Worked with me understood all circumstances, answers all questions in a timely manner! Thanks Teresa Rosado
I worked with Stacy over the weekend, We had a water line break in our yard underground that was continuously running. She got an emergency team out to address the issue. The issue was completed on a Sunday. I really appreciate all of her hard work and getting my family back to normal in the house….. thanks so much Stacy
My daughter and grandkids rented a 3-bedroom home through PPMG and lived there for 4 years. We found PPMG to very responsive to all requests we had for repairs in a timely manner. They were quick to respond to emails and quick to return phone calls in those instances when the call went to voice mail. When my daughter moved out, I found them to be very fair regarding the percentage of the security deposit they refunded after deductions for a few, justifiable deductions. Every person I ever spoke with on the phone with PPMG was polite, professional and helpful. It was a pleasure doing busin…
As an owner of several rental properties myself, I really appreciate the support, knowledge, responsiveness, of Mike Page. PPMG employees are like a family and do what it takes under many circumstances to help. In my case, I didn’t know where to begin, when a property of mine became uninhabitable. Mike Page had lots of options for me, so that I can move forward. Thank you.
The company does half fast as far as maintenance and fixing up the property. They put a Band-Aid on the problem.They do not care about the renters that live in the property as well. They do not care about the neighborhood. All they care about is the money. As a homeowner next to a rental property they do not care about Shared fencing with having it be destroyed by the renters animals. Do not rent from them. They are horrible company. They charge an HOA fee, but they don’t care about the appearance for the neighborhood
Hello. I want to share my my experience with Annie Riggs who is my property manager with REI. Nation. Any time I have a question for Annie she always gets back to me with the answers in a very timely matter and very professional way and always with kindness . I had an issue on July 27th where I did not have some information with me because I am traveling and I called her for some help and she got back to me within minutes with the information which helped out tremendously. She does a great job always. Lucky to have her as my property manager. Thanks Annie for all you have done .
Caleb came by to look at some things that were wrong with my rental house that I just moved into! He took pictures and documented these issues so we could get them repaired! Very nice guy and filled me in on what was going to be done! Thanks again Caleb! 10/10 recommend him!
Stacey was amazing while we waited for our payment that was LOST for a month. She remained professional and calmed my nerves every step of the way. We are so appreciative of Stacey and the PPMG team!
Curtis was Amazing! He had a maintenance guy out the next day! He was professional and genuinely cared about the house. It was nice to not have to worry about it. Thanks Curtis!
Have been leasing our home from PPMG since 2018. Absolutely excellent service and experience from everyone I have dealt with over the years. Highly recommend PPMG if you’re looking for a home to lease.
Excellent communication and working relationship. PPMG is definitely not limited to just managing properties, but they also take care of everyone involved. PPMG of Texas has a very good working relationship. In all the years we have worked together, definitely 10/10.
Annie, is amazing and all star resource handling my property management needs. Great job Annie. Thanks Mike
Today inspector Mike Page came to our rental house 6206 Fernwood, Texas . Really nice guy a person who listen about your need . Highly recommend him.
I had a smooth and very easy experience with ppmg ! I have been with ppmg for 3 years. They are professional and transparent Catherine Zamora helped me through a very hard situation, she was patient and treated me with human transparency.
PPMG and Stacey in particular has been amazing for me and my rentals. We lost a tenant due to a job transfer And had it retested without missing a payment!! All my properties have been rented before my 1 st payments are due!! 1st Rate all the way!!!!
One of the best decisions I could've made. Stacy is great with an exceptional response time for any questions I have and always checks in and gives me updates on my property.
Thank You for your fast response to my needs for our rent house your manner's and professional courtesy means a lot we need more people like you in every business, restaurants, ext. Thank You Daniel God Bless You All @ PPMG of Texas
We have worked with PPMG for 3 or 4 years now and I can assure you this company works tirelessly 24/7 to keep tenants satisfied, contractors on a strict schedule and to provide property owners with highly qualified contractors in your area. This is a grade A management company with great people.
I’ve worked with Ashley and Mike for a numerous amount of occasions for about 3-4 years and they have been incredible. They just make everything go smoothly and they’re easygoing and flexible. I just couldn’t ask for better partners. Thanks for making my PM life a bit more easier.
Mike & Ashley have been phenomenal partners to work with on many of my projects across the DFW.
Everyone there is so helpful and courteous whenever I call/email them with questions or requests. Stacey has been awesome in communicating between the tenant and I. I am grateful for all of their services!
I had received a letter from the city of Norman in Oklahoma stating that one of my properties was in violation of Section 16-310 which was basically tall grass and weeds that the renter had not mowed. Anyway, I only had a few days before incurring abatement cost. I called Stacey Wikoff from REI Nation and she immediately notified the renter of the violation before I could even email her a copy of the letter. The renter took care of the problem right away, nothing came out of my pocket, and within just one day the problem was fixed. Typically I would worry for days not knowing if these types of…
I’ve been with PPMG going on 3 years and they’ve been a great property management company. My water heater recently went belly up and they came the next day and replaced it with a new one. I absolutely appreciate their hard work in getting my work orders completed.
I spoke with Stacy today to get caught up on rent and she was amazingly understanding and helped me come up with a plan to get back on track. Could not have come at a better time, with todays struggles. PPMG has been awesome since day one. They worked with me to find the home im currently in and gave me options on others to look at. It took alot of the guess work out of finding a home and moving in asap. I look forward to dealing with them going forward.
Shout to PPMG’s awesome maintenance team!!! They respond fast and get the job done! Always ⭐️⭐️⭐️⭐️⭐️ in my book!!!
They are a good place to rent from I recommend if anyone who is looking for a place to rent from
They are very good on maintenance. There was only one time I called and they could not help me. They always follow up and are friendly. The property management company is out of state but is far more responsive than most in-state landlords. I highly recommend, just make sure you check the neighborhood well at night and have the. Verify the chimney is in working order because they don't repair that.
I’m a resident with this company and the hospitality and kindness the representatives have are one in a million. One agent in particular stood out from most because she responded quickly respectfully and assured me that my concerns would be addressed. Times are hard and it’s very comforting to know my home is not something I have to worry about. So big shout out to Teresa Rosado! Thank you for the kindness you’ve shown!
I gave this company one star, but honestly, if I could leave zero stars, I would. During my tenancy, I experienced ongoing mold, plumbing, water, and habitability issues that I repeatedly tried to address. I reported these concerns and sought help, but I felt like my concerns were never adequately resolved. As the conditions worsened, I even asked about the possibility of moving to another property because I did not believe the home was safe or healthy for my family. The situation became so severe that I had to throw away furniture and personal belongings that were affected by the conditions…
This living arrangement never has a lack of resources for the house because ppmg will respond immediately...I had a repair person on site within 1 hour... That's good care
PPMG maintenance is on top of it! I have dealt with several maintenance companies and this company is by far the best. I had three issues on Sunday and they were all resolved by Monday .From renting to maintenance this place is the best! Autumn is so pleasant to work with!
This is the first time I’ve rented a house and I am really impressed with PPMG. They make everything so easy and it’s very user friendly. It’s a breeze putting in a maintenance request and they’ll have someone out on the property the next day. They always text afterwards and ask if everything went okay. Their maintenance team is very professional and gets the job done quick. Thank you for being an amazing company! Keep up the good work!
PPMG is a great company to rent from! Everyone is going through hard times right now and Stacey is an awesome property manager that understands. Their late fee price match is great way to get those fees taken care of. Don’t hesitate renting from this company. You won’t regret your decision. Sincerely, -A 7 year tenant 💚
I had some work done on the home I am renting and Autumn and her team were very quick to respond to our needs and got the problem fixed! Autumn was very professional and followed up to make sure I was satisfied with the work.. Very pleased!
The house location I stayed at was a joke. Everything was falling apart and had to put in numerous request. Before even moving in I asked for the garage door to be fixed, I was told that it was and on move in day it in fact was not fixed. Off matched paint patches, broken blinds, warped floors, stained carpet and more. They then lock you in for a 2 year deal and at the end of it say that you owe them money for damages that already existed.
Been renting with PPMG for two years and have been great, when maintenance is needed they are quick to have someone come out your home.
I want thank the maintenance team for everything they do 😃😃
DO NOT rent from this company. I was living in one of there rent properties and the structure of the house was completely falling down. When I made them aware of the issue they were going to send someone out which never happened. I called over and over again to get the issue resolved but no one at this company cares. I dealt with them back and forth for 2 years and nothing was ever fixed! The state of Oklahoma even got involved and sent out an inspector they came to look at the house and advised that the house was not livable as the structure was completely cracked they were surprised the hous…
So we have been tenants of ppmg for over 5 years every one has been helpful maintenance tasks have been addressed in a timely manor even now as we are leaving because we got a house of our own Stacy has been a humongous help answering our questions and helping us traverse the leaving. She has been an absolute star and amazing to work with!
I pleasantly please of the expedited maintenance service provided at our new rental property, especially, Mr.Will, maintenance property employee. He has excellent communication with us and promptly on time with caring and pride performing requested services as needed. Thank you.
Came n fix my running toilet due to a water leak , n they plumbing guy was great and on time
Stacey is amazing! She’s very good at communicating and being respectful. She’s always willing to help where she can. Rented from PPMG for almost four years and she was the main person I communicated with. I can definitely see why she has her position. Very respectful & compassionate, you can tell she loves what she does! Thank you Stacey and PPMG for a great rental experience!
I have been with ppmg for 5 years now. And I must say there maintenance department has really improved. They act immediately as soon as you put in an order....AUTUMN will personally follow up to make sure you are satisfied.
We been tenants for PPMG for 4years.And going for 2 more,Is the greatness how they take care of their tenants. Any work order for the property has being taking care of.💯 We greatly appreciate them.
If I could give zero stars I would. Very poor company that fails to follow the law in states which they do business. They will throw around Texas Law even though they operate in other states and the property is in a different state. When requesting documentation they simply say we don’t do that so pay up. Incredibly dishonest and care nothing about the people that rent from them for years. They only care about the landlords to ensure they make money. This goes for their parent company REI Nation also. Such a shame that companies like this ensure normal people can’t afford a decent house.
PPMG HAS BEEN AMAZING TO MY BOYFRIEND AND I. HE WAS RECENTLY INJURED AND THEY HAVE WORKED A LOT WITH US AND HAVE BEEN SO PATIENT ❤️
We have been renting with PPMG for almost five years. They are absolutely amazing! Autumn and the maintenance team are very friendly and responsive. Any issue we have had (plumbing, ceiling fans, HVAC), they have gotten a vendor out right away (within a day!) and the vendors have been very professional and fixed the issue. I highly recommend PPMG as a management company.
Very good maintenance, quick to every request, very much worth the hassle 😂
PPMG maintenance team always sufficient. On time within 24 hrs really and DO AWESOME. I LOVE THIS COMPANY
They always take care of everything in a timely manner and have great communication!
⭐️⭐️⭐️⭐️⭐️ Huge thank you to the maintenance department for their quick response when our water heater started leaking just two days before we were leaving for a cruise. They addressed the issue right away and made sure everything was taken care of before we left. It was a huge relief knowing it wouldn’t turn into a bigger problem while we were gone. We really appreciate the responsiveness, communication, and quality of service. Great job to the maintenance team!
New Tenant of PPMG. So far they have been pretty Awesome! Had a Maintenance Request and it was done within hours. Autumn was very helpful by checking up to make sure everything was resolved!
I’ve had a two issues recently and Autumn has been so helpful with sending different vendors to fix the problems. Super helpful
I'm a new tenant and I say kudos to Autumn and the maintenance team!!!
Stacy’s helped me through all the steps of setting up water and electricity at our new home. Thank you so much!
Teresa at Ppmg is very easy to talk to she not only took care of my issue she also checked in to male all was well after the fact thank you for making everything so much easier and because of her professionalism and compassion she left me smiling and at ease thank you so very much!!
I’ve been with this leasing office for 6 years and I have no complaints.
Excellent service. Prompt responses. We enjoy our home and the team at PPMG for continuing to provide professional care and service when needed. Thank you for the ease of helping us renew or contract.
Fast and efficient when it comes to repairs. Great people as well!
Autumn has been such a great help when it comes to our service requests! She is on top of it all and so communicative about what’s going on behind the scenes, along with checking in after maintenance requests are complete. It’s been wonderful working with her!
Maintenance team is always professional and they follow up to make sure everything works.
I have been a tenant of a PPMG since 2022. From the very beginning, the process has been great. I was able to see the property at my convenience. I was able to submit everything online and have renewed my two year lease once already. When I have had maintenance issues they are quick to get it taken care of and the staff is truly amazing. I've had the privilege of working with Teresa and she is wonderful. Staff is caring and understanding and they make the rental process that much easier. Im so thankful for them.
In the years that I have rented from other leasing companies, I have NEVER had a leasing company that actually cared about their tenants as much as PPMG does! I had fallen into the deepest hole after losing my job in September and did not think that I would be able to make ends meet or keep our home. PPMG was SO understanding and worked with us until we were able to get back on our feet again. The staff is absolutely AMAZING, caring, and understanding. I would like to especially thank Stacy for working with us on getting caught up, and Ashley for not only helping with extensions but for listen…
Autumn and the maintenance team are great. Any time an issue comes up she’s on it and we’re taken care of usually by next day. No gripes at all on my end. 10/10 would recommend
Teresa is the bestest and she helped with my situation even though I honestly didn't deserve the help, they recognize effort in their clients 🙏🏻
So I’ve been a resident for 6-7yrs so far and just resigned for another 2 years love the long term rentals this has taught me a lot so I will be sad about leaving but by then I’ll definitely be a homeowner this is a family am I the perfect tenant no but they worked with me through pregnancies and surgeries got behind $4k they allowed me time to get my ish together yes have a had maintenance fees yes but it’s for not changing filters or overlooking things that are in my contract I can say I actually love them Stacy and Sarah they get ish done and take care of their residents
I spoke with Teresa today she was very kind and understanding about my issues.
Stacy from ppmg is an amazing lady. I am currently going through a tough time , and wasn’t able to make rent on time .She took the time to listen to me and showed empathy and worked with me the best way she could . Really do appreciate her for that !
My family and I have rented through PPMG for 2 years now, and have extended our lease for an additional 2 years. They have always helped in a timely manner with any maintenance requests. We have had issues with other rental companies in the past but PPMG shows that there are good one out there! Cannot recommend them enough!
I am grateful for PPMG. They never fail to amaze for the professionalism and commitment to do a great job! Thank you to Autumn for always checking in to make sure things got done. Thank you to the maintenance team that's always prompt and professional. Any time we have an issue they dispatch quickly and the work is done correctly. Great Management company.
PPMG takes extra steps to make sure they respond quickly to tenants, even outside of their normal working hours. I had a maintenance emergency and was so pleased with how quickly they responded and fixed my issue. They were kind and helpful. Truly appreciate their help and support.
We’ve been tenants since March 2025. We love this property, and the community. We’ve had some repairs, and replacements needed here and there that were always done in a timely manner. Recently, during the snow storm the heater crashed. I put in a work order on the worse possible day to come out. Well to our surprise, we were contacted almost immediately. I put in the order thinking, ok they’ll get to it after the worst of the storm was over. Several concerned maintenance staff kept in touch, repeatedly expressing concern. A guy came out within 48 hours to determine what the issue was in the he…
Came out and fixed my Central Heat in a quick and professional manner. Really appreciated working with Curtis to get it all squared away.
Lived on a property managed by PPMG for 5 years and its been great for us. Special shout out to Autumn. Whenever the property needed service, like plumbing or repairs, she's been on it making sure we were taken care of, often times within the same day.
I’ve had a good experience with the team so far. I just moved in and they have already addressed some of the issues at hand. The others I’m waiting on that was issues prior to us moving in.
PPM thank you very much for the outstanding customer service. Everything went well and it was a pleasant move in we're so happy with the home. Again thank all of you all for the outstanding customer service.
The maintenance Team came as soon as they could on a Sunday and they were able to get my hot water heater working again. They were amazing.
Lived in my house coming up on 2 years never had an issue. My first time to put in a request because we had a leak and they were out the next day! Very prompt and got our issue fixed fast. Grateful for the quick response 🙏 🙌
I locked myself out my house. Everything was in my purse inside the house, including my diabetes medicine and my husband works over an hour away. There was no way I was going to make it through the day without access to my meds or car. I called PPMG and Mr Mike Page came to the rescue. I truly appreciate your response to my situation. Thank you!
Everything about using this company has been easy, and sufficient. Quick return phone calls, emails, and text. Fast time on home repairs when needed. I highly recommend PPMG!
When the guy came to put my glass in for my window he was very nice and professional and the one who done my blinds was very professional to and they took there time they came when they said they were coming on time let me know everything they were doing keep up the good work happy new years have a blessed wonderful weekend
Itz a nice place hope to stay in for a gud while nice neighborhood quiet friendly Miss Stacy is helpful wit me
I just wanna give a big shout out to the Maintenance Team!!! Thank you for taking care of my issues in a timely manner !!!
Be very careful with this company. At first, they are very friendly and helpful, but when a real problem arises, they take no responsibility. I have been living in this house for one year, and this is my second cold season. The heater turns on and produces heat, but one single day of heating costs the equivalent of about 15 days in electricity, which is clearly not normal. I filed a complaint, and to my surprise, they stated that they are not responsible for the excessive energy consumption, that their only obligation is that the heater works, and that if they send a technician, the cost wil…
Update: changed to 1 star: we were rented out a house that did NOT make us aware of a foundation issue that was clearly known about with our 15 month old. By the time we got it documented and ran around (since September 2024, so 4 MONTHS) it has now been "closed" due to the contractor they sent to caulk major foundation gaps did not "update them" and instead of calling him, they have closed out our foundation issue (second time now) after the general manager himself admitting it's clearly a foundation issue on phone. At this point, this seems like a case of negligence and my 15 month old not b…
Most inconsiderate leasing company I've ever leased from. they would not pay to fix the stove but would also not allow us to purchase our own stove. so i paid $400+ to fix it, they would not allow us to have some one take over our lease when we needed to leave so we were forced to pay $3000 to break the lease. when we got our new house they would not reply to us or the new company for a reference so we almost lost a new lease. we never missed a single payment and kept very good care of the property and were treated like scum when we needed to unfortunately leave due to my Nurse job. would not …
Autumn is great, in following up and quickly response to any work orders and get the job done!
Stacey is amazing ALWAYS willing to help!!!!
Autumn, was absolutely great. She was sweet to check up on our maintenance repairs after they were completed. Great customer service.
I've been renting with PPMG for about 7 months, I've been having trouble with myA/C and Heat for two weeks. They sent two different tech out and they weren't really able to fix the issue. The first tech fix the minor problem but the major issue was left for approval from the management company and never was approved. I have five disabled children in the home as well. The second tech came and was honest about what was needed to happen and even came out a second time and it went back out. We been without heat since Friday of 11.28.2025 through today 12.01.2025. I've contacted the company over an…
Giving a special thanks to Autumn for being so helpful and generous with all my needs that I've been having since I've been at this home it's been very helpful please check them out and if you need a referral just say who and where you say who sent you them me 🤩 and they surely help you as much as they do me.
Amazing service and quick to respond to any Maintenance issue. I would recommend PPMG!
I haven't been disappointed yet...I am a new tenant with this company and when I would call or place a service order they have been there to help every step of the way. Autumn H. has also been awesome...she takes personal care of my needs..professional and very easy to work with... Thx guys
Teresa Rosado was very helpful! She took the time to take care of my issue without me even having to ask and it was very kind of her.
I was a resident of their property for 9 years. They have always been very responsive to any concerns I have had. Teresa waz kind enough to allow me to extend past my move out date for three extra days and did not charge me. Everyone I have ever spoken with on the phone has been very professional and helpful throughout the years. Overall a very good property management company.
What can I truly say about my family’s experience with PPMG OF TEXAS? Nothing but high praise and admiration for this awesome company!! We have been with PPMG OF TEXAS for 3 years and it definitely has been wonderful indeed. From the friendly staff (like Stacey Wikoff) to the unbeatable measures PPMG will take to tend to each of their tenants needs! PPMG goes above and beyond to ensure that their tenants experience is an amazing one ☝🏽 Therefore I HIGHLY RECOMMEND PPMG OF TEXAS to anyone looking to rent from a very reputable company! You and your family will not be disappointed 😁
PPMG is by far the most AMAZING property company I have ever leased/rented under! The staff is so friendly and helpful, as well as understanding and compassionate. I have never rented from a property company that puts themselves in renter's shoes, versus just trying to collect or push you out! If you are looking to lease or rent, you definitely need to check out their properties and sign immediately! Thank you to all the staff for making us feel so welcomed and heard.
Autum was a huge help when we needed our electrical lines to the water heater fixed. Very friendly and got us taken care of right away.
Thank You to PPMG of Texas Rental Properties Dear PPMG of Texas Rental Properties, I would like to express my sincere gratitude for your patience, understanding, and consideration during this difficult time. Thank you for allowing me the opportunity and additional time to seek resources and assistance to get my rent paid. Your willingness to work with me has meant more than words can express. Having that extra time relieved a great deal of stress and gave me the chance to secure the help I needed to meet my financial obligation. Acts of kindness and understanding like yours make a significa…
So just to be clear this is my wife and I first house in the beginning I wasn’t working and my wife Only gets paid once a month so we fell behind and PAYMENTS there was a representative and Collections name Stacey and she from day one has helped us out tremendously because there was no way for us to keep up with the payments and everything else that goes along with the house being that this is our first house, we did not know who to call or what to do when things happen. She guided us throughout the whole process. We have been in the same house now for almost 6 years and she has still been…
Drew was very unprofessional with dealing with my matters. Did not appreciate the unprofessional manner in which my circumstances was handled.
I am so happy to be a new member of the PPMG family. I recently found a home that I love and I look forward to being a long term resident . None of this would've been possible without their wonderful team. I want to give a big shout out and THANK YOU to Veronique for her help with the move in process and Autumn with the maintenance team who went above and beyond and addressed all issues promptly. Their vendors they work with are knowledgeable and professional, and will get the job done . If you are looking for a great property management company look no further.
Stacey is great to work with at Premier Property Management. She has been great since day one in my payment processing. Thank you, Stacey! Keep up the great work!☺️
Unfortunately, we had to replace the whole sewage line throughout the house. Autumn was absolutely amazing, keeping me in the loop and coordinating all the different contractors to get it done as fast as possible. Thanks again, Autumn.
I have had other property management companies but PPMG responds to any requests quickly and efficiently. I love my home. And I am so happy with them.
I have been living in my home for 5 years. Anytime when something goes wrong or I have an issue with anything they are always on-time fixing the problem. Love them🥰
Autumn was fantastic. She’s the best
My name is actually Mona Blair. I want to thank Autum for her quick response to my maintenance request. Our hot water heater stopped working and I was told by the plumber that it could take days to replace. That was not true. The new hot water heater was installed the next day. I am so pleased with the response I wanted to let others know how well our needs were met. As always, my request was taken care of promptly and professionally. I highly recommend PPMG as a management company. It's very well organized and the staff are very attentive to their tenants' needs. Thank you, PPMG! You'…
PPMG is my home rental company. This company is really a company that adjusts and understands their tenants’ needs and accommodates for the tenants needs, wants, and safety. I was assisted by Autumn last week. She seemed attentive, worried/caring about the maintenance issues I had in my household, as well as, followed up accordingly. This company is much better with her apart of it because she makes US renata feel like it is someone that cares and wants safet tenant lifestyle! I really appreciate her generosity as well as empathic attitude. She listened to me…. She will get far in life with he…
As so many other have stated this property management company has no intrest in making sure tenants have comfortable and hatiable living environment. They do band- aid many maintenance issues or decline to resolve them all together. The most help will ever receive is if you file a complaint agnaist them. They sent me offers to renew my lease at a particular rate and I responded saying I would sign after the maintenance issues were resolved. Once the maintenance issues were resolved I reached out to move forward and they increased the rates. Drew who is the head of leasing was very short and ru…
Great management….great maintenance team….quick response and fix…. Would recommend them to any and everyone….been with them going on two years and have had no problems whatsoever
Don’t rent here they are trying to make me pay over $900 for a repair I didn’t know was going to be done to the AC. The house was also given to me in poor conditions (awful foundation problems) with a burnt up microwave included.
We rented from them for about 3 years and always had quick and helpful responses if we had a problem. Shout out to Teresa who helped us out most recently, big thanks to her and employees like her.
I have been a resident with PPMG for 7 years. PPMG always provides excellent customer service and respond in a timely manner. Theresa has been a great help, she is very responsive to any needs that I have.
I have lived in my PPMG home going on 2 years and I have had nothing but good experiences. Ive only had to put in a work order for two small issues. Both times, the sublet workers came out within a day and fixed the problems with no other issues. My realtor who helped me find the perfect house for my family and I, "can't remember her name" was very sweet and helpful. She went out of her way multiple times to make sure we received everything we were looking for. I had Autumn reach out to me after my last work order to make sure everything was well. She was also very helpful and sweet. When movi…
DONT RENT FROM THIS COMPANY STILL TO THIS DAY IVE HAVE YET TO RECEIVE MY SECURITY DEPOSIT AND WHEN YOU FILE A CASE AGAINST THEM NONE OF THEIR INFORMATION IS IN THE SYSTEM TO SERVE THEM AVOID PPMG AT ALL COST IF YOU CAN
Zero stars if I could — PPMG of Texas is a circus, and unfortunately, the tenants are the unwilling audience. I’ve rented here for over eight years, paid my rent, kept my place, never caused a scene. The one time their own third-party payment company pulled money from the WRONG account, I was the one left holding the bag. Instead of admitting fault, PPMG acted like it was my mistake. Then, thanks to a leaking upstairs toilet (their problem, not mine), I got slapped with an $1,100 water bill. That forced me to pay rent eight days late. You’d think after nearly a decade of loyalty, they’d show…
I leased with them for 6 years and for the most part they were very helpful, easy to work with and took care of maintenance issues quickly and successfully. There were times when things weren’t done exactly to my liking and they kept coming until it was right. I had a good experience renting with them and would rent with them again if need be.
My agent through PPMG went above and beyond to help me find the perfect rental in the neighborhood I was looking in, and everyone at PPMG was very professional and helpful in the process of my move.
I can’t sing enough praises wish I could give this company 10 stars, let’s start with the best part of this whole company JEFF he is amazing guys makes any and all processes simple and easy. The best part is you can tell he cares about you as an individual not just a monthly rent he’s made any and all of my concerns disappear and is always willing to help anyway he can. This company is trust worthy and the house I currently rent is beautiful I’m able to raise my kids here with ease and I know I can rely on them to continue to do so thank you Jeff and ppmg for all that you do!
I’ve been renting from them for a year, overall I’ve been pretty happy with my experience. They fix everything quickly, except my fireplace, they still won’t fix that. Other than that i highly recommend them, pretty hard to find a good landlord these days!
Stacey Wikeoff is the best leasing agent I have ever worked with. She made the move in process seamless and convenient even willing to have additional modifications made to the closet doors we wanted installed prior to the move in date and has continually supported us on any repairs. I am blessed to be a part of PPMG family. Thanks Stacey
I have been renting with PPMG for almost a year and they have been really accesible and have handle all maintenance quick and efficiently. Jeff follow my last request and everything went smoothly. 👍
When you place a work order it take one time for then to respond. They are very friendly and punctual each time I have had service done over the last 6 years.
Jeff and the maintenance team are so amazing at PPMG!!! If I have an issue Jeff and the maintenance team swings into action and handles the issue in a reasonable time and keeps you updated along the process. They are very professional and polite
I’ve been with PPMG for 5 years. They have always been wonderful. Recently the AC unit downstairs had issues, they were fast to send out service, and Jeff followed up afterwards to make sure everything was working great. Highly recommend!
I am absolutely AMAZED at the maintenance services I have received at PPMG. They are quick, so helpful, and always make sure the services are done well. I couldn't be more grateful!!!
Thank you so much Jeff for getting this matter taken care of promptly, people as yourself is what makes us happy renters & satisfied!
Fixed our irrigation issues next day! Prompt & courteous service, despite the scorching temps! We will definitely use them for future projects/repairs. Thank you Daniel for your help!
Found a leak in the front yard, I called Daniel. Had someone out by end of day. Issue fixed and the guys who came out were awesome. Friendly and professional. Much appreciated
I have been renting from PPMG since June 2022. Every single time I've called in for something to do with maintenance It has been less than 24 hours, before somebody got out here. They've always been kind courteous and very supportive in all matters. We had a bad storm about a month ago and I had over a 50-ft tree fall in my backyard and within a week somebody was here to clean it up. I've used a lot of rental agencies in the past but have never had one as kind and caring as they are here at PPMG. Iranit Zamora is super amazing and was so kind when I had an issue with a charge. She waved the la…
Moved into a PPMG home with little issues. When we moved in we filled out the damage sheet with all the issues. Day one no hot water and had to miss work for the repair tech. Once that got fixed the tub did not drain and we had to have another technician come out, who blamed it on the fact that the enamel was breaking off. Another day of work missed. Third trip they repaired the enamel in the tub but it still would not drain. Another missed day. Technician 4 came out and said that it wasn't even hooked up to the septic so all the water was draining underneath the tub onto the ground so another…
Jeff was great. Made sure my issues were addressed with recent service request.
We've had such a great experience with PPMG! They made our move in experience so easy and they've worked with us more than once when we've fallen behind. They have been quick to respond when we've had things we've needed maintenance for. Never had such a great experience renting before.
After reading all the reviews my expectations were low tbh for any service requests. BUT I have made 4 requests so far—2 for HVAC and 2 for plumbing. On each occasion a repairman was at the house in less than 18 hours and had the problem fixed. My rent is pretty high in my opinion but the maintenance team can’t be beat!
I like to thank Teresa Rosado for helping me with another way to pay my rent. She gave me information on how to pay my rent through Walmart since I was having trouble with my bank. She also let me know that I could pay the late charge later, since I didn't have the whole amount at the time I was paying the rent. Thank you Teresa for being helpful and understanding.
I was approved for a rental property, signed the lease, and made all required payments. After being approved for over a week, I received a call just two days before move-in denying my already approved application. This caused significant financial hardship and left me scrambling to find alternative housing at the last minute. Details of Experience Applied for rental property and was approved after review process Remained approved for a week and a half Signed lease agreement for rental property Paid first month's rent, security deposit, additional deposit, admin fee, and pet deposit as reques…
Been renting a house since 2023 lease ended in October 2025 never been late on my rent now they don’t want to renew my lease told had to move out in October my mom is 83 years old I guess they don’t care how hard it is on a elderly lady to move and I have done most of the repairs on the house that has needed I have had them repair two times
We’ve been with PPMG for 3 years now . Everything has not always been perfect but they assist when needed , work with you if needed , they are very understanding and sweet people . I often work with Stacey and let me tell you that lady will come through to help you. Example of being one call away.
Thank you so much PPMG for being so timely with every maintenance issue we have. We don’t have many but when we are in need of something you all always respond quickly and take care of whatever issue we have. We certainly appreciate your professionalism! We are going on year 3 in our home and PPMG goes above and beyond to make sure we are comfortable in our home!
This is my first year with PPMG and I’m very impressed with the service and response times. The maintenance department is very communicative and gets a plan going very quickly to fix what you need even if it’s on the weekend.
Work order was handled properly and great response time!
They repaired my garage. Thanks
Current tenant and here is my assessment for the past year lease. Understanding of tenants needs. Responsive in requests. Communicative in action. Stacy is a great resource at PPMG
Stacy Wikoff with PPMG is the best leasing agent I have ever had the pleasure of dealing with. From ensuring a major plumbing issue was addressed on Christmas Day, to helping me negotiate my lease remotely from a different city, she has helped my family with various issues during our time with PPMG of Texas. It’s not often that you get treated with dignity and respect from real people like you do when you become a member of the PPMG family. I would recommend PPMG to anyone who is looking to move to any of their market areas. They are prompt on fixing issues at the properties in a timely manner…
I will say I have been living in my home for about 5 years, and I still don't have any complaints. I called in spoke to Stacey Wikoff she was the sweetest little lady; after talking with her she enjoys her job and her position to help people. I say you got a Dynamite Employee there that is really there to serve the people. Kudos for a great hire!
We have lived at a property managed by PPMG for less than 6 months. (9 months as of this update) Upon move in, the house was not cleaned. Not that we mind cleaning but there was literal feces in the lightswitches. We dealt with it. We were thankful to be here. To date PPMG has ignored my mention of this. There were pieces of the floor that were damaged that we were also okay dealing with, but there are sections that we asked be repaired and to this day they have not been. We've been given the run around from "we sent a guy out and they said they texted you!" to "well...its hard to color mat…
I have been renting from PPMG for 3 years now and have another year left on my lease. We have nothing but great things to say about them - they are very responsive to any maintenance requests that we have had to put in. Also the people who answer the phones at the office are always very helpful and pleasant to deal with. When our lease is up in a year we will actually be looking to see if they have any houses that are bigger than a 3 bedroom to rent for our ever growing family Would love to stay with them long term!!
Last year around June my wife and I thought we renting a 3brm house in Jacksonville, Ar. Until one day a guy named Miguel shows up to the rental property and demands us to leave. We show him our signed lease agreement and all documents proving that we live there. He the tells us that had been scammed and we need to leave. At this point Miguel didn't show any credentials proving that he worked for the company. The police arrive and they tell all of us to handle things in court. Well after two attempts of him trying to run us off. One day two Pulaski county sheriff's show up with a totally diffe…
Love them!!!! Traona made the process seamless and so smooth that after approval I was in my new home in less than a weeks time! Traona was quick to reply all the time and that made me feel safe and reassured. Dori was just as great! I am living in my happiest era thanks to PPMG! 🩷
Will never rent from this company Again
ADDITION (it gets worse): They repaired the leak after another month or so. Because I was 9 months pregnant by the time of the repairs, I asked if we could wait a few weeks before scheduling the sheet rock repair. When a new leak began and I reported it, they ignored the issue (assuming a leak was the same as the cosmetic issues). This continued until I was in the hospital giving birth, when my husband came and told me the leak had spread to the nursery itself and started to mildew, and when he called PPMG they told him I had asked to wait on the repair (explicitly twisting my words, which the…
We've rented from PPMG for the last 5 years and have had no complaints with the company. Any maintenance issues we've had (only a few in the last 5 years) were addressed within 24 hours.
I have been renting from PPMG for 4 years as of today. I have another year left on my lease renewal and to be honest, I hope I get to rent from them forever! As long as you pay your rent and take care of your property, they don't bother you and when you put in a work order, it is dispatched very quickly and the vendor responds as soon as they get the order. I love my home and working with PPMG has made it that much easier!
I have been with PPMG for about 10 years, in the same house. Excellent customer service from the staff! Shout out to Stacy. Repairs are completed in a timely manner. The payments are reasonable but pay on time because the late fees will be applied but they will give you deals on paying them off. My daughter is also leasing from them. Referrals work. Thank you PPMG, my grandson creating many memories here.
I've been renting for a few years with PPMG I've had very little to no issues. However I needed assistance today and spoke with a representative Stacey she was very kind personable and professional. Resolved all my issues within one call and ensured I was clear on how to move forward. She is definitely deserving of a good review, it's not often you run into people who not only do their job well, but with empathy and professionalism. Thank you kindly Stacey ☺️
This has been a awesome and attentive company to work with. They made my rental process easy. They came and fixed my hot water heater in a timely manner. So far I am please to be part of this community . Thank you all
I am a new residence to the PPMG family, I have been working with Jeff 🤩 and I must say he is amazing. He really helps get the job done. He makes sure work orders are completed in such timely manner not to mention all of the technicians that have been out are so sweet, arrived on time & completed the task. I appreciate it the communication skills thanks, Jeff
We have been renting from PPMG since October 2021; I am so grateful for the amazing staff they have especially Stacey - she has been a phenomenal contact for us and is very caring about us as tenants. We hope to stay here for a long time!!
I give PPMG of Texas 5 stars I am so thankful they gave me the opportunity to rent my first house they are very efficient and when and if there is a problem they get right on it! I will be getting another rental property with them I would like to thank PPMG for everything I'm so grateful 🙏🏽
I’ve lived in rental houses with multiple different management companies and PPMG is by far the best. Any issue I have had they have addressed it right away with no issues. Highly recommend!
Absolutely amazing management company no complaints whatsoever! Anytime I have an issue they are always immediately on top of it!
Pleased to say the least! Very fast and efficient work completed by y’all. Maintenance team came out, assisted quickly and handled my issues. Thanks!
Reporting HVAC problems, put in a request, the gentlemen came took care of the problem and we have had great results ever since. Thank you for your service.
The agent that helped us was Stephanie! She was amazing!!! It didn’t matter what day, what time, or how long it took she was on the phone with me helping me with the process of our first home!!! We will be moving in about a week and cannot wait!
Any time I have a question or concern Stacey is always very helpful and professional at making sure my questions are answered in a timely manner. We have been with PPMG for 9 years and they are always very fast at helping with any maintenance issues.
Ive been a resident since 2019 I would not trade them for another place they have always took care of my needs work orders they are awesome and fast at service ❤️🙌🏾🙌🏾 And the leasing staff is amazing 🤩
I was having so many issues trying to log into my portal. And on top of that, the place were I suppose to call and get a payment completed had issues as well. But I had a God sent Stacey, her customer service was top notch. Thank you so much!
The worst property management. Rent is constantly rising and the house is coming apart. The work that has been been done is sloppy or unfinished
I have been leasing with PPMG for over 3years and their service has been amazing! I don’t think I’ve ever leased with another caring, attentive, & flexible leasing agency. Prisca was amazing and very helpful at getting me renewal rates that were reasonable. Thank you Prisca for all your amazing help and thank you PPMG for being amazing these past few years I have been with you all. 💜
We have been tenants with PPMG for almost 2 years, and resigning for another 2. Very happy with their service, any repair requests I've had were handled in a timely manner, it's been an overall positive experience. Would definitely use them again if and when I look to relocate again in the future.
Prisca has been a huge help during our lease renewal. She has responded promptly and professionally to all of my needy emails! We have been tenants of PPMG since 2019 and are looking forward to 2 more years of making this house our home.
I would 1000% rent from them again. Very friendly every time and great communication.They have been showing me a tremendous amount of grace with me having some rent problems. Highly recommend🫶🏼
I had an AC issue and the company responded quickly and it now works perfectly. Stacey of PPMG followed up with a phone call to check on me and she’s awesome! This is the best rental management company I’ve ever dealt with.
I just want to explain some of these "great" specials that PPMG Company brings to the table for their residents! They give out Special Deals - Call a "late fee special" they will match what you pay if you're ever late "you pay half and they will match your price on the dollar" this only applies to any LATE FEES - not your rent payment. I love this company, been with then for 3 years and my experience with them has been so pleasant and I want to continue many more years. Come give PPMG a try, I promise you will be thanking me later.
Very friendly and compassionate.
My family moved from Illinois to Oklahoma City at the end of March tof this year, and so far we love living here! Not only is the home in beautiful condition, but PPMG is always on top of any service request we need done and they have answered all of our questions. We feel valued as tenants and are very comfortable here knowing PPMG goes above and beyond.
I appreciate the PPMG staff. Ms. Tracey showed compassion for me when I needed help. I’m ever so grateful to have found a company to rent from that care about their tenants.
Mrs. Stacy, was very understanding and she was willing to continue to work with me during this difficult time. I’ve been with PPMG for three years and seven months and have always enjoyed the relationship that has been built. Stacy has always have had a professional demeanor and will work with her clients as long as the communication is there…….. Thank you Stacy for all that you have done for me.
Great company great properties!
Excellent service Very professional and great to talk with Very informative and iam glad to be with this company Heads up if you need professional service go with PPMG of Texas They are the best
Daniel with PPMG did a wonderful job with my maintenance work order my HVAC was out and he took care of me expeditiously. I have been a resident with PPMG for 11-years and highly recommend PPMG
Our air had went out Sunday night. I put the work order in early Monday morning. The AC people came out that day and said the compressor was out. On the hottest day, over 100, in Texas. The two representatives Jeff and Daniel that helped us were amazing. They put us in a hotel room Monday night and the air was fixed on Tuesday. Just to know PPMG cares to help in a tough situation, until things got fixed, warms my heart.
I have been renting a beautiful 3 bdrm home for two years with this company and they are ABSOLUTELY the best!!. .Dianeli rocks👍🏾😊. As far as EVERYONE I've had to communicate with for whatever reason, they don't just work for PPMG of Texas, THEY CARE and understand.🥰. VERY Good communication and NEVER had a problem when putting in service requests. They respond back and get the job done with no hassle.FAST!!!! I am looking forward to many more years with PPMG of texas. I will always recommend them to anyone who is looking for a nice family home to rent from a courteous, caring, company. I would…
So far so great! Just moved into a wonderful house, I love my new home ❤️
Before renting from this company you need to find the real reviews. They don't respond quickly, They pick and choose what they want to respond to. They refuse to fix certain items. They give you the runaround for refunds. This company really sucks and they take advantage of your situation. We have never been late on rent and can't get anything fixed and they keep going rent. They give you a six-month notice but you have to answer within four week. They screen the calls and no emergency contact number. When they do come they patched up work and never get fix. Manager is super rude.They only ans…
Their amazing!! Communication is so good & they take great care of their property with no hesitation. If it can’t get done immediately! Well I don’t know cause whenever I’ve had a problem it taken care with a reasonable time it not that day within hours!
I have been with PPMG for almost two years and I say when I needed them they have always come through for me from maintenance to when we were late on the rent. Stacey thank you for taking the time to listen to me and giving me encouraging words. You have called and check up to make sure things get done you are truly appreciated 💐
We’ve been living in a house, renting through PPMG for about 6 months now. We’ve been through two other rental companies before and so far, PPMG has been the most reputable one. Maintenance requests are handled super quickly and anything that we need done is done well. We’ve spoken with a lot of super nice people working at PPMG over the phone. During the application and lease signing process, they made it super easy and answered all the questions we had.
I recently had an issue with my garage not opening or closing all the way. The moment I put a work order in I was contacted and had someone out the next morning! Never have I had a company come out so quickly and properly fix an issue. What a great company.
Had am AC iSSUE om Sunday afternoon. Posted to the Portal , and called left message. Literally within an Hr, got a response back from Management, and a vendor was dispatched. Vendor called me , came out to asses the issue, repaired the issue and left. Less then 3 hrs of time. Talk about efficiency. WOW!! FASTEST I HAVE EVER EXPERIENCED. I've lived at the property now for nearly 7 yrs. PPMG IS STELLAR!! Great people and Great Service Thanks PPMG !
Edit to Add: Nate with PPMG corporate reached out with a plan to rectify the situation. The rest of the PPMG team has been great to deal with otherwise. ........... I cannot advise AGAINST PPMG of Texas enough. We are 6 months into our lease, and have had a slab leak that has caused flooding and water damage. Dana, their maintenance dispatcher knows absolutely nothing, and doesn't know how to communicate between you and the vendors they have coming into your house. after 1 week and 4 different vendors, no one was able to tell me what the issue was, or a timeline for resolution. They are not …
We recently had an issue with our air conditioning unit. I was able to contact the staff next day to have a work order created, and they were able to get someone out same day to check the system and perform the necessary repairs. It's also appreciated that they are able to be contacted by repair vendors for approval within a timely manner rather than taking multiple days for approval! Considering it's the heart of summer, I can't express my gratitude that the repair was completed as fast as it was! The day after the repairs, I was even contacted for a follow-up to make sure the repairs were in…
I was very satisfied with the completion of my work order. Maintenance came and fixed problem in less than a hour. They are ver quick with getting work orders completed. Keep up the good work & thanks for all you do!
Stacey was is PHENOMENAL! She’s very approachable and warm to talk to! I called about rent, not knowing that she would help me in other areas I had been struggling in! Thank you for your understanding, your patience, and great advice!!! Love love love Stacey!!!
We live in OKC, I thought dealing with a property manager out of state was going to be difficult. We have lived in the house for almost a year and it has been smooth sailing. They are quick to have someone come out and fix any issue we have and are always available to answer any questions or concerns we have. I would recommend them 100%
PPMG was super helpful of fixing my sink problem, the communication with Dana was helpful and easy to get the problem done fast. I am satisfied with everything.
Prompt and quick work from the Service Department made sure the leak at my house was resolved within 3 days. Love PPMG — hope to rent from them for a very long time! (Been renting for about 3 years and this is the only big issue with the property so far!)
Do not rent from them. The absolute worse. Will have you talking to multiple people who don’t know what’s going on. I had to go to court with them and everything was suppose to be dismissed with out prejudice and they still put it on my credit report. I don’t not recommend anyone to deal with PPMG. If I could give negative stars I would. Also I lived in a house for 4 years and it had a foundation issue that I had to move into a hotel a few times for them to fix instead of fixing the problem the right way the first time they were cheap used wrong material causing black mold and evicted me becau…
The people are nice and very professional. They went above and beyond for me and my family when our A/C went out. Thank you soooo much PPMG. Will ALWAYS recommend them to anyone looking for rental property.
Prompt in maintenance
Working with PPMG. management in getting into a home has been amazing. The staff is extremely nice from the agent to office staff. I had a leak during all the Texas rain and they got it taken care of fast and efficiently. If you are looking to get out of an apartment and into a house they will get the job done.
Great place to stay fast and friendly service
I had a maintenance request about my air conditioning, and it was taken care of 20 minutes later. Everytime I have questions about their website the ladies are always helpful
I've been renting here for almost 3 months now. I had a problem with it not being so cool in the home. I put in a request and someone was out the next business day to get it taken care of ! I really appreciate the response time and sending someone out as soon as possible. Jeff reached out a week or so later after the service just to make sure that everything is cooling off and the ac is doing fine. He gave me some tips and explained what was going on. I really appreciate that and it makes me feel heard! Thank so much.
Great customer service. Everytime I need something fixed they are always there.
Always friendly and helped us with any issues we had!
Dealing with PPMG has been a nightmare. We have had plumbing issues since my elderly father has moved in. Sewage has been backed up to the front door from outside, we’ve had water shooting out of the foundation, a big tree limb fell on my neighbors vehicle. And the only thing that has been taken care of is the water coming from foundation. Today, sewage has came out of one of the bath tubs, soaked the floors (including) carpet in sewer water. And of course PPMG doesn’t have an emergency maintenance number. The tree in the front yard is rotten and dropping 20 foot limbs, and they’re are kids th…
Awful customer service! House had roaches and mice. Things continuously broke and was never fixed. Would not recommend!!
So it’s been about 2weeks and I’m so late but I have to give Mr. Jeff his flowers this man did everything he could do to help me I locked myself out my house 😳 and when I say this man said he will be there @6:30 nope he was there @5:25 to let me in my house I was going crazy but he calmed me down and told me out going to be ok as long as i could patient and it was he’s there for me
PPMG has been amazing to me. They are very friendly & quick to address concerns. Smooth process for move in & move out.
PPMG took care of our AC issue in a very timely manner. PPMG has always done an excellent job with resolving all issues we have ever had with our leased property. Dana from PPMG called me personally to ensure that our AC issue had been resolved to our satisfaction. I would highly recommend PPMG!
We have just moved into a property managed by PPMG and have been blown away by the level of service. We had some issues right after we moved in and I placed some tickets, all of their vendors were prompt, reaching out by the very next day to either arrive for service or schedule it for a time that worked for me. This morning their Garage door vendor Mario was out for the second time and he is a great person to work with! He is friendly, knowledgeable and showed me how to resolve a couple issues on my own so I don't have to wait and put in a request. This is the best property management company…
In my opinion PPMG is a great realtor company! All service requests are usually provided either same day or within 24 hours. Best in regards to following up to make sure we're satisfied. Thanks PPMG.
Kept security deposit left the house clean replaced carpets when I first moved in cause the carpets was stained , stank , and dirty the foundation of the property was in very very very poor condition and started shifting that the doors eventually stopped locking unless they was pushed up on with force
Been with PPMG for a little over 6 years now and they have been great to work with. Recently my AC went out and the team at PPMG was able to replace the entire unit with a new one. The AC company that came out was awesome as well!! If you are looking for a rental I would suggest looking at PPMG!
I have been renting from PPMG for 6 years now, the best company to rent from very easy to communicate with any repairs get done very quickly.
I love PPMG. They are very easy to work with. Love the portal. Easy to make my rent payments. They are very responsive when I need something fixed in my home. Love it
I've lived in one of their properties for a year now. They are always quick to handle maintenance calls and the office staff is always so friendly. Definitely would recommend them to friends/family looking to move.
We really enjoyed our stay at a PPMG rental for the last few years. Any request we had put in for maintenance was taken care of immediately and they’re great with communication! Would rent with them again in the future!
I have recently started renting with PPMG and so far I'm impressed. First, the application process went smoothly and now every time I need something fixed in my home, it gets taken care of quickly. They communicate efficiently and their portal is very easy to use. Also, very nice people!
We enjoyed our time in the rental property. We loved the neighborhood. It was our first rental in Little Rock. Prompt fixes to property great communication. Also made the move out process a breeze. Thanks for everything while staying at your property.
On my 2nd yr with ppmg their awesome anytime I have an issue their right on it love them
PPMG is a great company to rent from fast response when you contact them with any issue.
PPMG has a great response rate when it comes to maintenance issues! Our hot water heater was acting up and they had someone come out in less than 24 hours.
Good customer service repore and complete any service requests in a timely manner. My experience with this company so far has been a good one. Thanks guys
I been with PPMG for about 4 years never have had a problem and all the faculty is Courteous And helpful
This is a good company to lease from they are very understanding and quick with maintenance issue
Been renting with PPMG OF TEXAS since 2016. One of the grandest companies and helpful to find a good home. When needing maintenance they answer fast, couldn’t complain.
I have been renting from this company for almost 4 years now. I have not had any issues. I expressed concerns regarding my AC unit & they sent someone out within hours! No issues with making payments or reaching someone when I need assistance. Very pleased!
Always makes sure your maintenance request is dispatched right away, good customer service and they work with you!!!Would refer them to anyone, thanks!!
PPMG is 5 stars.... I have been with them for 4 years now and they are always there when u need them very responsive and works hard to make sure you feel comfortable and at home in your house.
I am so happy that I found PPMG Of Texas. They are so professional and helpful. I have never experienced a company handle business so efficiently. I did a work order and gotten a response back so quickly and the work order was completed instantly. This is something I wasn’t accustomed to so I will and have highly recommended this company and I appreciate them so much for being so thorough
I have been leasing with this agency for 5+ years have not had any issues with them. They are very diligent with their work orders and following up to make sure everything is okay. They make pay your rent as well as submitting request online very simple.
This company has been great so far and I’m just about 1 year in. My home is nice, I have had a few plumbing issues but they have always sent someone right away. Very quick to respond to the needs of their home leasers.
We have been with PPMG for a few years. They are quick to respond to repairs and concerns and follow up after the repair is done. Excellent customer service and the office staff is friendly on the phone. Great job!
In years i've dealth with ppmg the experience has been very nice they're prompt on complaints & reoairs.Very polite & professional.
My sink had broken and I made a service call they responded fast the plumber came through and fixed it he also recommended that the restroom sink was about to do the same thing so they change that out I was really grateful for the experience and service
I want to say Thank you Guys soooooo much I am trying not to cry as I write this but y’all are amazing. I’ve been renting from you guys going on three years. Y’all always showed up and made sure everything is working like it needs to be when I call an I have A repair issue y’all show up y’all get it done we was out we was without gas. You guys put us up in a hotel. I thank you it’s above and beyond for me. I plan on renting from you guys for a while. Hopefully y’all have a home I can buy but I want to say thank you thank you so much.
My mom is here visiting for the holidays and she is elderly and she gets cold very easily. Every time we turn on the heat it would trip the breaker about 10m after. So I put in a work order in for it. Electrician called and said that he wasn’t going to be able to get out to my house because he was ill. Jeff gave me a call and got someone dispatched out the same day within a couple of hours. So grateful for him. I want my mom to enjoy the holidays with us and her having to sit in a cold house was making her miserable. I really appreciate you Jeff for going above and beyond for my family. Happy …
PPMG is a wonderful company to rent a house from. They are quick to respond to maintenance issues, and very understanding when life happens to you. I am forever grateful for Catherine and Stacy at PPMG. You ladies are the best!!
I have been with this company for over 6 years and now in my 2nd rental. The customer service is always A1! Management cares about their tenants and that goes a long way. They are always willing to help.
I lived with two other people for less than a year, One of which was abusive towards me and threatened to kill me on multiple occasions . I reached out stating in order for my safety I would be no longer living there and the company still decided to send “debt” to collections without contacting me. The Debt Collections company told me they needed to have given me a roommate relief form and I was never given one either. They force you to stand in front of your abuser in court to “relieve” you instead. Wouldn’t ever recommend, they could care less whether you end up dead as long as they have th…
We have been working with PPMG since 2017 and it has been great!! They are easy to deal with and are always striving to improve your quality of living. They have a great team in place and I know they will keep up the good work for years to come.
Beautifully remodeled rentals and the best property management company I have worked with
Think twice before you move in looks are very deceiving they remodel to make things look nice but they are not functional as far as plumbing and other issues.my lease started 5 days ago and I have had to put in 3 maintenance orders due to bad plumbing this is going to be a long 2 years.lesson learned I won’t be renewing or referring anyone to ppmg rentals
My family and I toured a house we instantly loved. We wanted to move quickly, and our agent Traona Green was amazing. She was so nice, and went above and beyond to get our applications processed fast. She gave thorough information and answered all questions we had immediately any time of the day. This has been the best and easiest experience I’ve had in renting.
Never EVER rent from this company. We were charged a $1795 security deposit and once we moved out, they charged us $3,005.00 worth of “damages” to the property excluding our security deposit! They were charging us for things like cobwebs, power washing the front porch, and other ridiculous things that were already wrong with the property including paint not matching. The paint and floors were done poorly when we viewed the house before moving in so we didn’t think we would be charged for mishaps that were ALREADY there. We have always gotten our deposits back or some of our deposit from previo…
PPMG of Texas is easy and fair to work with. From touring properties, to questions regarding their lease, to signing the lease all processes were easy, hassle free, and not stressful. All maintenance requests were immediately acknowledged and repaired in a timely matter. Given the opportunity, we would definitely rent from PPMG of Texas again!
My boyfriend and I rent a house through PPMG of Texas and have had a great experience! It recently started to get chilly in the morning, so I wanted to use the heater to warm up the house. Upon trying, I found that our heater wasn’t working. I put in a maintenance request and within a day someone had called to schedule a technician at our house. The heater was fixed in the same week. Now, when it actually gets cold out, I know we have working heat.
I got a place with them which is very nice and there was a issue with the plumbing and they had someone out that same day quick response and easy to work with if you're looking for a place I would highly recommend working and getting a place with this company
Where do I begin? When I moved into my home, we’d had a house fire and my family and I were devastated. We found a beautiful 4 bedroom home in the heart of Little Rock. Everything about it was perfect. We lived there for 3 in a half years. While we had many many personal ups and downs, this company was the absolute BEST that we’d ever worked with. If anything broke, we called, and it was fixed the same day or next day. Sometimes we’d get multiple technicians. During the pandemic life did its thing and this company was beyond understanding. I remember being extremely depressed to the point I di…
Dori and the renewals team went out of their way to help me get my ex husband removed off of my lease for my renewal so I could stay in home for 2 more years! I have been with them since 2021 and love dealing with them as well as my home. They have been nothing but amazing to me! Thank you team!
While I lived there it was great however once I moved out trying to get my deposit back has been a pain I've had to contest things because they wanted to charge me for everything from cracks in the ceiling to them deciding to paint behind the stove(mind you the stove was installed when I moved in and I never moved it a single time)
This is the most amazing company to rent from , if you have a problem with anything in your home they will fix it , if you need to make arrangements on your rent they will work with you i love stacey , mike , Chrystal and the rest of the staff they all are amazing and so nice and kind … i will recommend them to anyone
This company has been amazing for my family and I. Going on 2 years and haven’t had any issues- my ac went out last week and Mike sent someone out right away to get it working for my babies and I to be comfortable in this heat! I appreciate them. Would recommend them to anyone, and will continue too in years to come! Thanks Mike and the team. Yall are appreciated
Seth came out and fixed my doorbell without any problems. He's very fast and he has good communication.