Savoy Residential Reviews

Unethical unprofessional behavior throughout all the properties managing by indio management. No one is here to hear your voice. I’m very blessed and thankful of God for having my own house.

Recently move in to Reserve at Westwood, all thanks to the lovely and nice; Roshea, who made everything so easy and was so welcoming, would recommend these apartments, firstly seeking her for help!

I have called and emailed this company to try and get an issue resolved and have yet to hear back. I have been dealing with a pest issue that has been on going for months at one of their Bishop Ridge properties. There is a rodent/animal in my wall that is waking me up in the middle of the night. The rodent/animal is chewing, scratching, and shuffling in the wall. I have reached out to the leasing office expressing my concern about the animal in my wall and the property damage this animal is causing behind the walls. I have submitted a written pest control request, I have emailed management, ca…

Working with my leasing agent, David Lunsford, was an outstanding experience from start to finish. Not only did he help me find the perfect apartment, he also made the entire process—from touring to move-in—completely seamless. David was consistently professional, responsive, and helpful every step of the way. He even went the extra mile to advocate on my behalf to secure the best possible rental rate. If you're moving into an Indio property, David is the kind of knowledgeable, attentive agent you definitely want in your corner.

It's a old property(Austins Place) and they do the bare minimum on maintenance just so it's barely livable if you disregard people falling off the rusted staircases. Communication between tenant and management was none. I was locked out of my apartment after they randomly decided to upgrade to digital door locks without prior notice, not a email not a message nothing. Just opened each apartment door and install locks like you don't even exist. Same thing with the gate code, one day came home and found out the gate code was changed, had to call a neighbor to let me in. Plus very bad moving out …

There has been a lot of upgrading to the property. Maintenance crew comes out within hours to fix the problem. Jocelyn at the office is very nice. She helps you in anyway she can. The yard is pick up once a week. Nice place to live.

They sure don't return your deposit on time. Messaged them, tried calling them and nothing. Don't recommend renting from them.

False advertising. They had a promotion for a $500 gift card when you refer a friend and they and they move in. I followed the requirements according to the flyer and I have been contacting Indio since May of this year trying to get my referral. I am able to communicate with them for any other issues but any time I mention the referral gift card I get the run around or they just completely ignore my request.

This is an absolutely TERRIBLE property management company. They literally NEVER answer their phone. They do not EVER return your call if you leave a voicemail. I have been a loyal tenant who, not only, pays my rent on time each month, but I pay it early. Sometimes two weeks in advance. However, my daughter and I were chased down and ran into twice by an uninsured drunk driver which resulted in my car that I have had paid off since 2019 now totaled forcing me to now have a car payment again. So, I am desperately needing to sign up for Flex. Yet, there is an issue with it asking me for a userna…

DO NOT LIVE AT ANY INDIO PROPERTIES.

Worse management company out there, 6 months of leaving the worst apartment complex i’ve lived in and they keep dodging my calls, still have not returned my deposit

The maintenance team is great! However, the accountability and follow through of the administrative side, FAILS! Often pawing off responsibilities to someone else sending you through hoops and hurtles to speak with anyone or get a solution to your concerns. Before this company took over management responsibilities things were great with administration. Indio management has obviously taken on more than they can handle so I’m sure everyone get TERRIBLE service from the administration team or lack there of. NOT ANSWERING CALLS and AVOIDING residents concerns is absolutely irresponsible and not th…

When I first moved into my current apartment it was managed by a different company. The property was clean and well kept. Several months later Indio acquired the property and it was downhill from there. The grounds had minimal care and it began to look more degraded. Minimal enforcement of community rules. Safety and security were not a concern for them. The office staff was not professional and did not have an understanding of their own policies. They were rude and not approachable. Fortunately, there is a new management group that took over and seems to be correcting the wrongs of Indio. Avo…

I had no issue with Indio Management until they sold their 2909 Lucas Dallas property to a horrible management company without even notifying tenants of a potential sell or allowing tenants to relocate to a different Indio Managed property before the property was sold.

Never move to fisher trails apartments in dallas. Since moving in it has been a nightmare. My bathroom flooded at least a dozen times ruining everything including the closet, bedroom floor and my dresser. Staff were cheap to fix the outside pipes that were flooding my apt and a few others. Never once did they remove the flooring so I had mold and mildew everywhere. Called and emailed management numerous time to reimburse when it came to moving out and never heard back. Do Better! By

BEWARE of Crooked property management! I work with multiple companies including CEOs and CFO lawyers, Doctors and martial arts instructors we all agree business mistakes happen. It is in finding a resolution that we are able to keep our reputation and maintain professionalism. Bishop Ridge has a problem with using your entry code for maintenance and broke our lease and removed property and never attempted to reslove over 5 k in missing items including a stolen firearm. They did return some property after much denial. Dallas PD has taken no action in following up on the stolen firearm! Claims …

One of the absolute worst leasing companies in the Dallas area!!! A cute property is NOTHING with such awful customer service. If negative stars could be awarded for quality of service it would be on this review. Indio Management is a team where management doesn’t really exist. Good luck everyone getting someone besides the poor front desk lady at their office cause no one is ever there to help. Need a paid account to show it’s been paid, good luck on that too. That’ll take onwards of 3-6months. Oh and don’t bother leaving a message for anyone, it seems they just throw those in the trash cau…

Poor management they don’t want to fix anything the last two years I have been in their apartments . I have had mold , threats to my life by neighbors on camera , and nothing has been done . So I would not recommended none of their apartments since I have stayed in two and had the same results .

Those people in leasing are HORRIBLE! A lady got mad at me because I was told something different. No one ever communicates with you. They will have you talking to one person via email and the next through a phone call and never lady know what the heck is going on. Please save yourself the energy and do not lease with them.

Hello I just wanted to make a point to leave my review I just recently moved into my apartment managed by Indio management and have had nothing but good experiences Ethan and Janessa or helpful,on point and so professional Id recommend them to anyone needing a new nice clean safe place to live ..

This company no longer has a physical office and it makes their communication 10x worse! They already sucked at communicating when they did have an office. I've been calling for weeks because my gate remote doesn't work and to add on to that I just received three emails saying my rent is late and I've been charged a late fee but I have a receipt showing it's been paid. I've tried logging in to my portal to see but somehow I can't log in anymore. I've been trying to contact you and have even sent emails but no response. Hopefully, this review does the job.

I have had the worst experience living on my own with this company. Management is horrible and communication is inconsistent, same applies for corporate. Previous employee threw away my tv mounts and no one from corporate is answering the phone so the cost of those can be reimbursed. I asked for someone to call me and they did not. Threw away my Ring camera and tv mounts. Do not move to the Abigail Apartments in Desoto. Current property manager is horrible and unprofessional (she came from corporate), the one before her was a man that wouldn’t allow me to break my lease given a potential domes…

My third lease with Indio is coming to a close because I am moving to another state. My interactions with Indio have been very pleasant. I believe the maintenance and ground crews are extremely attentive, professional, and friendly. My leasing agent has always been professional, attentive, friendly, and honest. I lived in two Indio managed properties and always felt very safe, very heard, and valued as a tenant. I was always blown away at how patient my leasing agent, property manager, and especially the maintenance guys were with me because I definitely had my moments of melt downs and ra…

Absolutely the worst, they never answer the phone this is ridiculous. I’ve been waiting months to review my security deposit back and nothing. Starting to feel like I got scammed.

Pleeeeease ! Please don't do it! The worst company, the worst customer service to residents, bad maintenance service, very informal everything, the property formerly called Villa la Jolla in Houston is the worst, now it's called The Athena, again accept my advice, don't live there

Megan helped me lease, wonderful experience. She’s also reached out to check and see how my stay has been. No one has ever done that. Grateful for her. Amazing experience.

Worst Leasing company ever. Now I know to stay away from Indio. Currently at the jones on Lincoln in Arlington Tx. I moved in and was really happy with the unit.. until my unit started flooding randomly. Today is about the 10th time my unit has flooded. Maintenance refuses to fix it saying. “Call us if it happens again” dumbest thing ever. Called This numbers emergency service and they told me “no one is going to come it’s Christmas”. What kind of place is this? My apartment has had standing water in it for about 10 hours.and of course the property manager has the Audacity to say “why are you …

I lived at Fisher Trails off of Fisher Road and Abrams. When I toured, I was shown the one bed that’s two story with “hardwood” throughout. That is not what I got. This will lead into a problem my spouse and I had to endure for the last several months of living here. Problem 1) Some pet owners allow for their animals to walk off leash. This doesn’t necessarily bother me. What bothers me is one neighbor in specific did not properly train his pitbull puppy or Chihuahua. On multiple occasions, myself, my late dog and spouse have all been chased and or attacked. The owner just yells at them and y…

PLEASE STAY AWAY FROM THIS MANAGEMENT COMPANY. This is the absolute worst experience I’ve ever had with a management company. I moved in a month ago and there’s truly I nothing I regret more than signing a lease here. They told me so many LIES before moving in. I specifically said I did not want to sign a lease before they installed central air in the units and they promised me that someone would come do it the week I moved in. No one ever came and at this point I do not believe anyone will. I was left without heat for 10 days in weather that dropped to 35 DEGREES AT NIGHT. I had to go stay wi…

Horrible company! I don't have a contract, the manager of The Jones Apartment, Chiquita Gulley, tried to pass an already voided contract for a different unit as the new one, by scratching the apt number. She has been ignoring my email, letters and requests. Not even her supervisor Dewana Morris replied to my emails. The head of maintenance QUIT. The apartment it wasn't updated, and still was charged as if was. The unit wasn't clean when I moved in. In top of everything, Ms Gulley is charging me with a lease fee! I turned in a Money order Dec 2nd. I have documented everything and will procee…

This is hands down the best management company I have ever dealt with. Anessa is the best, Imelda is so helpful and understanding she really will work with your situation the best she can. And most of all Meagan is a Godsend. She has helped me every step of the way and EVERY MANAGEMENT COMPANY NEEDS TO FOLLOW HER when it comes to customer service because she set the bar very high. Everytime I call they do everything in their power to help me. It took me some time coming out of homelessness but they helped me get back on track. I keep them in my prayers because we need more people like them in …

It’s sad that no one answers the phone. You can leave 50 voicemails and they won’t return a single one. They don’t answer emails back either. Run from any property that is Indio managed. Seriously.

Your company has completely abandoned HAVEN APARTMENTS! It is overly disrespectful to residents how you keep this property, in fact LACK THERE OF. I have called and asked for help to make it SAFER for starters. There are CRIMINALS living and roaming this property. It seems like you struggle to manage many of your properties. You won’t keep getting away with this, and I will NEVER REFER YOUR SERVICES.

By far one of the worst property management companies I’ve ever dealt with. It took well over 60 days to even talk to somebody about my A/C that went out in the middle of the summer. And now, they haven’t refunded a deposit that was due to me over 90 days ago. After they have lied several times, saying that it was in the mail. Avoid these people at all cost!!

This is really sad!! All 3 numbers connected to this property management and no one wants to answer!!! I have a situation going on that needs to be taken care of ASAP!!! There's no way that y'all are open and we as residents at the properties y'all manage can't get answers or our situations taken care of!! Is this even a legitimate business or just a bunch of individuals who put their money together just because! I've called each number 5 times and they all sent me to voice mail. I need to understand why the Manager at Reserve at Westwood did not give you guys a call or email stating that a le…

I’m leasing at urban palms in Houston Texas. I didn’t have high expectations coming in, but they’ve exceedingly lowered the bar. I was moved into a unit with an infested fridge. Things happen right? It’s been 2 months and the maintenance and management refuse to remove the fridge from my apartment. I assume I’m supposed to either not use or have a fridge or just buy and put food in an infested fridge? Or spend $600 a month on takeout and still pay rent on time? Sounds about right..