SGI Property Management Reviews

Becky was the person in charge of our account and she was very kind and helpful with everything we needed. The portal with SGI is easy to use for getting updates, making payments, and managing requests. Thanks for a great experience! I highly recommend your services to those that need help within the rental community.

We love the company. We have been with them for past 5 years. Very quick to respond our agent is Amy and she is very sweet and easy to talk to!

I have been using SGI services for many years now and the experience is truly amazing. Becky has been amazing in serving the clients and SGI is one of the best in business firm.

SGI is great. Working with Becky & Ryan is always smooth sailing. I never have to worry about anything & they handle issues, renewals, and leasing promptly with care. It's rare to find good property management these days, and SGI is one of the best I've worked with.

We worked with SGI for many months trying to rent out our condo in downtown Dallas. They AI generated our marketing that never looked very good, and we never got any interest generated. When our HOA rules changed, all of our marketing and contract was discontinued without so much as a phone call to explain why. Jessi Wyman was very unhelpful and slow to respond. I would recommend using another company as I found the people I worked with here to be rude and lazy.

My property manager is Becky and she has been excellent! She has given us advice on what opinions we had on renewing our lease after two years. She communicated wonderfully between us and the owners getting answers back in a timely manner. I would have to say SGI has been very helpful. We appreciate Becky taking the time she did & getting our lease taking care of for the next term.

The experiences with SGI have been outstanding. Amy my property manager always follows up. My experiences working with SGI have been seamless and I enjoy their professionalism.

It’s been a pleasure working with the SGI Property Management team for over 10 years. We highly recommend their services!

Hello, I am Siva Sankar, owner of one of the properties in Crowley, TX, and I wanted to take a moment to share my positive experience with SGI. From the beginning, the team has been professional, responsive, and attentive to my needs. The entire process was smooth and well-coordinated, and I truly appreciated the transparency and support throughout. I would especially like to recognize Jessi Wyman for her exceptional efforts and prompt communication. She consistently responded to all my questions and clarifications without delay or frustration, which made working with her a truly pleasant e…

I would provide 0 starts if I could. If you are a home owner, DO NOT let SGI manage your property. We hired SGI as our property management company in August 2024. The tenant they eventually cleared passed their background check with income 6x our monthly rent. They paid the deposit and first month's rent, then never paid rent again. After doing research of my own with the help of a lawyer, we discovered that this tenant had 22 previous evictions on their record AND had filed for bankruptcy every single year since 2022. Somehow none of this mattered to SGI on the background check. We filed an …

I would like to thank Mr. Ryan for his support over the last 18 months, while I was dealing with my hardship concerning rental property and the unprofessionalism by Coldwell Banker and such. Also, I would like to thank Ms. Charity Rothwell for her patience and support, dealing with my like of trust after my last horrifying experience. Thanks to all at SGI.

DO NOT use this management company to rent your home! First tenant they chose to rent our home did not pay the rent. SGI gave them the option to move out instead of evicting them and collecting the back pay owed to us as the owners. The second tenant they chose, left our home in horrible conditions quoting us “$17,000” to get it back to rental state. If you are a home owner I suggest you look for a different management company.

4 years now and my experience has been excellent!

SGI is very professional and prompt with communication. It is comforting to know that they are managing the property.

I’ve had the pleasure of working with this SGI property management team for the last three years, and I couldn’t be more satisfied with their service. They consistently handle all work orders promptly and efficiently, and I’ve never had any issues. I’d like to extend a special thank you to Amy, who is always incredibly reachable and responsive. Her professionalism and attentiveness make everything run smoothly. Highly recommend their services!

We have used SGI Property management for the last 3 years. They have helpful with any and all things needed in regards to our rental home. They communicate very well and if I have a question or problem they respond pretty quickly. I definitely recommend them as a property managers for your rentals. Amy Smith is awesome and is always in communication when in need.

Becky is a very good Property manager and is very prompt in responding to situations and knowledgeable about the market. Definitely recommend SGI and its team for property management needs. Very satisfied with their work…

Very Satisfied with SGI property. They keep me posted on all the issues and always find quality tenant.

SGI is truly a "set it and forget it" experience, complete peace of mind as they manage everything and only involve me when there is a major repair or consideration. This is the second property we've managed through SGI and I continue to be impressed with this service and how affordable it is, as well as the responsive and helpful representatives. There is absolutely no reason to manage a rental property on your own as long as this service is available, and so inexpensively.

Well, I really wanted to be objective here, so no emotions. * Administration fees are way too high. * application fees are a rip off. * some more fees if you are a pet owner. * Count on your deposit to be jacked, for any and all reasons. * they don't work with real estate agents, so those people are out of luck. I'm also a landlord, and I absolutely hate all the gouging, but unfortunately when your moving from another state and you are on a time crunch, you do what you have to. * it took five days for them to get a an A/C guy to the house in the middle of summer. When we told them that w…

I contacted SGI in early 2019, looking for a company to help manage my rental property. It was my first rental and I was a little nervous. From start to finish this company has been amazing (Shout out to Amy!). I have worked with them for 5 years now. Your house...your investment...is important, and it's a person's largest asset. You can't just sit on hold in a call center queue, during a busy day, wondering who is going to pick up and help you with life changing issues. So, I'm glad SGI was always available to respond directly and with full transparency. Highly recommend!

As I am a renter, I still don't understand why I need to pay for them every month .Typically only owner pay. They don't do anything . Additionally they have NEVER came to the house in person AT ALL. I don't think they have never ever actually seen the house before move in and after move out . Only remote assistant. totally scam service

The main reason we chose not to renew our lease was our extremely unsatisfactory experience with SGI Management. In addition, the renewal fee was unreasonably high. Our experience has been a disaster since day one. While touring the property with our real estate agent, we saw cockroaches. We requested pest control, but management refused because one of their managers claimed they did not see any. It was only after I took photos of dead cockroaches that pest control was finally approved. There were also electrical issues, with tangled circuits that required an electrician to come and fix them…

What a very smooth and professional experience provided by SGI Property Management. Becky Delerme provided detailed steps and assistance with the housing process. Looking for a property was long and tiring, but we are grateful that the application process was clear-cut with no hiccups. Thank you so much, Becky and SGI. - Rashad and Danielle

I must say that my property manager is indeed easy to reach and communicate with. Easy to work with and very understanding. She makes you feel like a person and not just a tenant. Thank you Becky D for all you have done for me and my family!

Just moved in, and it’s been a wonderful and easy process! Would highly recommend, as they are super communicative and highly professional.

I have mostly lived in apartments so this is my first rental home as I need more space with a new addition to my family. It was a few things that I was expecting to be completed prior to move in such as cleaning and lawn care just initially of course which were not completed. Other than that everything has been good I have been able to reach property management as needed so far. Love the area and home. A few minor things need to be fixed in the home but other than that my husband and I are pleased. Will follow up once things are fixed for updated review if able.

This is my second rental home and compared to the first agency I went through, this one was top tier. From communication and ease of moving in, I would recommend SGI to everyone

To not have to worry about your well being while going through huge vital transitions in life because you have a property management team who checks on you randomly and genuinely is TOP TIER! Your minor issues have been resolved with 0 hesitation. Thank you to everyone. Becky is phenomenal.5 of her is what every property management team needs!!

With so many difficulties arising at once. I was searching for a rental home and was adamant about this home. No matter the major conflict with my previous landlord with a divorce brewing. Ms. Becky seemed as not only someone who is apart of a management company but seemed as a new found consultative manager. Can’t explain the amount of difficulty I faced. I really would recommend this management company. Move in smooth. She constantly communicates without questions left on the table. Thank you so much for helping me smooth out one solution of the many I’ll need to face in the future.

A good experience ms Amy Smith very kind... Thank you very much

They have been the best landlords I have experienced and Amy does rock :)

Whenever something needs attention to on the property, no matter small or big. They send someone immediately!

Amy, really should be a little nicer. Then, not good if you can never speak to anyone. Bad communication on the office part. Amy makes you feel like, she the way she is, because she can, we need her, so,.we just have to deal with it.

I am a current renter. SGI took over the property I've been renting a couple years ago. I've been in my home for 8 years. This company responds to service requests very quickly. Becky seemed decent when they first started managing. However, it seems every renewal it's a new fee they add. They charge a few hundred to renew the lease. They charge 200.00 to renew. They charge a 34.00 monthly admin fee. Now they charge a fee that's not even listed in the lease just because they can I guess. As a single healthcare worker with a disability and 3 children these added fees and the rude way in which t…

Renting from SGI was very simple and easy. Once we obtained the place if we had a problem they came right out to fix it or sent the right person to fix it. The property we rented was clean, spacious and very nice in a quiet neighborhood.

If I could give no stars I would! First, Amy Smith is not someone that ANYONE should want to work with. We have been in this house since 5/2022. This year in March, we received a notice for the yard. I contacted Amy and she told me that she would reach out to the homeowner so she can find out how to handle the dead trees in the front. We received another violation in May and I reached out again. I was told that she is still waiting to hear from the homeowner. Today we get over $150 in fees because of those violations, telling us to remove the trees and send a photo. We could have done that in …

SGI is the best, I love it..Iam so happy with the beautiful property iam renting with them , beautiful house, when I have a concern, or any questions they always reply me promptly..love it..Highly recommend , 👍 Thank you SGI 💖

Ever since my family has moved into our home anytime we have an issue I contact SGI and let them know the issue I’m having and everything else gets taken care of I don’t have to worry about anything else

100 % wouldn’t recommend. I rented from this company for two years. Delayed communication, with Amy saying “does the broken fence really affect or hurt you?” I’m sorry but if you needed rent money and I didn’t fix that for you would it hurt you? Also deep cleaned the house, shampooed carpets and still got charged for a 375 cleaning fee. Also many other charges for “trimming bushes” but were not trimmed nor landscaped before I moved in! Definitely very disappointed in this company as I kept the house extremely clean and paid rent on time each month.

Terrible Customer Service and No Security Deposit Refunds Avoid SGI Management at all costs! Their customer service is awful, and they refuse to refund security deposits. They are unresponsive, unhelpful, and lack professionalism. Save yourself the hassle and find a better property management company. We had the unfortunate experience of renting one of their properties in Collin County for one year, despite the property being extremely overpriced, we still decided to move forward with renting, during the approval process, we were made aware that we were charged additional deposit, and was not…