Specialized Property Management Dallas Reviews

If you have the chance of working with any other property management company, please do. They suck. Not very responsive at all and does not keep up with household assets. Also heard from the tenant on several times they are not responsive when it comes to handling repairs in a timely manner. 0/10 Would recommend.

Jean Petty has been a tremendous help. She spent time trying to resolve the City of Fort Worth’s mistake regarding our property. We really appreciate all that she has done. Employees like her are hard to find. She is the greatest.

Specialized Property Management has made what normally would be a long and tedious process of leasing a new home out of state become a quick and seamless task. They are very professional and easy to work with.

Specialized Property Management Dallas, manages our rental property very well, and we are very happy, we’ve been happy renters for around ten years, I appreciate their management of our rental

Wish there was 0 stars to give. This is an incompetent company. As an owner, I previously had two properties managed with this company and the customer service is horrible. They are very difficult to reach and take at least 2-3 weeks to get any type of response. It took 8 months to receive one of tenant’s security deposit and only when I chased them down. When asked about reason for delay they don’t respond. I am now waiting on another security deposit after having spoken with someone who relayed that I should expect to receive it within the next 30-60 days since end of February. I currently…

SPM has been doing a great job managing my property for over a decade. Also a great help with upgrades and repairs. Thanks!!

Nena Mercer tied up a month long ordeal in a day. I will absolutely work with her again should we need help with our property. Thanks Nena!

Miss Sara Ocampo takes the rent of my house and the truth is that she responds very quickly and good treatment and very attentive I am very grateful to her

Johnrey provided excellent service by helping me coordinate a package pickup from my tenant. Super helpful, responsive, and easy to work with.

SPM so far has been easy to work with. While we had a couple hiccups along the way, they went above and beyond to follow up and address those any concerns we had. The companies they partner with also made the acquisition of utilities easy and almost no work to myself.

Very well organized management, always having the clients best interests at hand! I highly recommend specialized for all investors looking to have a home looked after .

I’ve had the pleasure of working closely with the team at Specialized Property Management, specifically Jessica, Cesar, John, and Aleida. As someone who handles calls for multiple rental properties, I can honestly say their coordination is top-notch. They make it incredibly easy to ensure both owners and tenants are well taken care of. If you’re looking for a PM company that is organized and professional, I highly recommend them.

I’m so disappointed with this property management company that I had actually lost a money since they were starting to manage my property. It took almost a year to find a new tenant who was not even properly screened and he ended up skipping his rent from the year 2025 September through January 2026. He had been late for his rent payment every single month entire year finally I decided to proceed with eviction, and when he moved out of his apartment he had left a lot of damages in the unit, basically he trashed my property and left me with storage full of his possessions and a junk, but after …

Garrett and Joseph were super responsive in managing the leasing process from getting the house ready to answering even the most minor logistics questions like how to deliver garage door openers.

Solid experience with the SPM Dallas Team for the last 5+ years. We worked closely with the Leasing Team and Garrett George specifically to help us lease our property multiple times over the years. He is very responsive, helpful, and great insights into the local market and neighborhoods! Jessica has taken great care of us and our property as the day to day prop manager. She has been fantastic in response and working with our tenants. Really appreciate the partnership.

I cannot begin to reiterate enough how incompetent this company is. I am a business owner myself and I would be ashamed to own this business. Their lack of responsiveness and lack of ability to get the most simple things imaginable done at your home is truly impressive. Our most recent example is that we needed a new microwave and they brought the wrong size microwave out one time, then no microwave at all the next time, then the wrong size microwave again, then the wrong size trim kit the next time, then showed up without a trim kit the next time, then showed up to take measurements (again), …

While I’ve only been using them a few months, I’ve been impressed with Specialized Property Management’s level of communication and execution. Finding tenants in less than a week was especially impressive! Thanks to…Mike, Niño, Angel, and Garret for their hard work!

Very bad experience using this company. First, I funded my account for several improvement projects that they recommended. They took the money from my account but did not complete the work. I have tried contacting several people in the company but my requests for answers have been ignored. Second, my property has now been vacant for 3 months and they have not been able to find any significant leads. Third, the previous tenant destroyed the lawn but they took no action even though I provided the notices from the HOA that the lawn was being neglected. In summary, save yourself a lot of heada…

They actually deserve zero star in my perception. I ended my contract with them on Feb. 2nd. Three months later I have yet to receive the final balance due to me from my rental income.

NEVER USE THEM!!! RUN!!!!!!! This company sent the deposit check to themselves claiming to have sent me the check. To keep funds. Do not use this company as they are for the clients which is homeowners but the renters are nothing to do them.

Neno did a great job answering my questions and managing the team work to accommodate my schedule. I truly appreciated SPM’s support and professionalism throughout.”

I am extremely dissatisfied with Specialized Property Management. The most glaring issue is their complete lack of communication. It's virtually impossible to reach a live person. The phone rings endlessly, and while you can leave a voicemail, it's a black hole – no one ever replies. When attempting to follow up on a voicemail, the callback number provided simply rings again, creating a frustrating loop of unanswered calls. This isn't just my experience; my tenants have also expressed significant frustration with the inability to get in touch with anyone. This lack of responsiveness creates a…

Great company to oversee your home as a rental.

I’ve been using SPM Dallas for the past three months and have been truly impressed by their professionalism. They have a fantastic team and provide prompt, reliable services. Their website is excellent, offering full transparency with all the details you need. A special thanks to Mike, Nino, Angel, and Garret for their exceptional support in getting my property on the market for rent and securing a tenant in no time. I sincerely appreciate their efforts and look forward to a great partnership in the future. Wishing them continued success! 🙏🙏🙏

If I could give ZERO I would. DO NOT USE THIS COMPANY! Our experience with this company has been no less than chaotic, and more than that has been a horrible experience. Their inability to get things right the first time is telling of how ill-managed the organization is. From the start we have had issues with them lying about work being done, not being transparent about issues, not answering phones, and the overall lack of good customer service. This should NOT be this difficult. They are supposed to make property ownership flow better and do not do that.

We received very poor customer service with SPM. They had many issues where it was hard to get someone to contact when there were issues. One failure in communication caused the tenants to receive an incorrect eviction notice and a very high bill that cost us hundreds of dollars. When we confronted them with these issues they only provided excuses and offered some free management services when we did not want to continue with them. So they did not give us any concessions for their failures. Did not get our money’s worth.

My first time of doing business with Specialized Property Management; and I must say I am delighted by the most pleasing, caring, and attentive display of customer service by Niño Cinco. I am looking forward to continuing this great experience as we move forward with my property's management by Specialized. Thanks Niño!!!

Nino has been very instrumental in helping me understand my owner statements. He has also been my first point of contact to questions and have provided punctual and precise answers. Others on the Specialized Team could learn from him.

I want to thank Nino and Mike for their professionalism and kindness. They’ve made the transition from one property management company to theirs a smooth process. Living in northern California and communicating with these gentleman in San Antonio was seem-less, they prepared me and everything for me to make it happen. I’m thankful that I found Specialized Property Management online, but I figured that’s what they do, because they already had EXCELLENT REVIEWS . Thank you Nino and Mike Jim

Do not USE Update. The tenants were finally evicted with no help from Debra or the PM company. I have seen good reviews for this company and I don’t know how. This company will not select the best tenants for your property. They will lie to you just like they did to me. Now we are 4 months out from the eviction and we still have not received our security deposit. Funny thing is the company allowed the tenants to use a 3rd party for their deposit which was never approved or agreed to by us the homeowner. My advice is don’t look at the 5 star reviews, look at the 1 stars and you will see the tru…

Working with Specialized Property Management has been a complete nightmare. They wanted to the last minute to notify me that the tenant was leaving, took their precious time to contact me regarding the move out and assessment and then would not work on any of the items needed to get the property ready for a new renter while holding on to the tenants deposit forcing me to pay nearly $5000 upfront. They also said the property wasn't ready to lease based on their recommendations which included Nickle and diming me over loose cabinets and doorstoppers. They are out to make money, not assist client…

The Asset Manager to my property, Nino Cinco, was very helpful and professional in handling my concerns and resolving issues in timely manner.

I have been very happy with the service. Anytime I have a question Nino Cinco reply’s the same day, with all the information requested.

We engaged Mike today regarding management services at our house in Fort Worth. We had just released a management firm for their inactivity to leasing the house and expressed to Mike of our desire to have a tenant in the house prior to the start of school in August. In one afternoon Mike forwarded the contract, executed it upon our completion, and notified our Asset Manager to arrange a meeting. His ability to expedite the process reflects his commitment to customer service.

Horrible communication skills, Not reliable , hardly protect the home owner , hardly fellow up with customers complain and hiring unskilled vendors . Hardly inspect the residents.

I just started with Specialized Property Management in June. Mike Salway was very nice and accommodating setting up my accounts. Now I'm working with Niño Cinco as my account manager. He has been quick to respond to all my concerns, records notes from our conversations, and is thorough in completing what needs to be done. I'm very happy with the service I've received.

Sure, here’s a brief review for your property management company: --- Mike exceeded my expectations. We are off to a great start and feel confident we are in good hands. --- Feel free to adjust it as needed!

Director Mike Salway has been excellent, and he is very constructive and Helpful in providing valuable inputs and services to me, in assuring me that my house is very secure under the care of their Company and his colleagues.

Garrett did a wonderful job of getting the property leased quickly. He communicated with me clearly and promptly as the process moved along. Hope to work with him again when the lease is up.

Mike Salway took the time to fully explain how Specialized PM works with investors to optimize their portfolio. He walked me through each pricing plan, how their maintenance and leasing teams work, and why their technology outperforms others. Would highly recommend speaking with Mike and the team!

I can't recommend Specialized Property Management Dallas enough! They are incredibly attentive especially compared to my previous property manager. Their friendly approach makes all the difference in managing my property. Truly a much-improved experience in terms of service

Specialized Property Management Dallas has been a game-changer for me. Their service is top-notch and their support team’s responsiveness is amazing. Every time I've reached out with a concern or question, they've been quick to respond, especially Nino, and he resolved my issues quickly.

Mike Salway we informative and set clear expectations. We're excited to be working with this team.

Unsolved issues from multiple staff before and during the tenant placement process. Escalated to Ari Lund, the licensed broker and COO of the company but the company chose to ignore our calls and emails. Examples: Staff told us that they had been getting vendor quotes for blinds on 1/30/24. As of 2/27, there is no progress on this even after us following up multiple times. We finally heard back of a quote asking us to pay over $1500, but without any spec, style, photo, or details about the type of blinds to be installed. Unacceptable- is this a scam? Garrett, the director of tenant placement…

Aaron Miles was so professional and answered our questions immediately. We were able to start and finish the process same day without any issues. This is my second house with specialized property management but not the last. Hoping to grow this partnership more and more.

Garrett George helped me to advertise my property. I am happy with his service. He is very professional and responsive.

STAY AWAY. As a landlord, this company has provided zero support when needed. During a freeze in Dallas, and when my tenant had frozen pipes and needed a plumber, the one they sent (from their approved vendor list) quite literally walked off the job. 247 doesn't answer the phone for days on end, I've been trying to contact them for about 2 days now, and can't reach anyone. The portal isn't updated, and there's no support... not even an answering service to at least take a message. I'm not sure what the payments go towards, but it appears they've taken the money and gone to the beach, when thei…

Impossible to reach. Very shady and overpriced for what they’re offering. If we property owner, I’d be looking for a different management co. If you love call-centers, getting the run around, and waiting days between email correspondence with a dash of never-returned phone calls, then this is the business to work with. Potential renters will love not being able to work with their app-exclusive format, robotic phone trees, and non-existent employees. Providing a remarkably over priced product with vintage carpet and linoleum adds a unique flair to this business model. Please proceed with cautio…

Leasing my property through this company. Terrible communication. There is no way to contact anyone other than to send a message request through their portal that doesn't seem to get monitored as I have yet to receive a response. It seems this company will do anything to get your business and then once you sign on the dotted line... crickets... UPDATE 3/31/25 Nothing has changed. Specialized has a total lack of professionalism. My tenant actually had to hunt me down to resolve any issues half of the time. I put up with it forever and idk why. all it would take is a bad tenant and you might as…

DO NOT RENT HERE!!!! BEAWARE‼️ ⚠️ If you do not want to feel overly welcomed, then beware of renting through Specialized Property Management! Seriously, renting here may cause unexpected side effects such as excellent communication, prompt follow-up emails, and a surprisingly stress-free application process. I hadn't applied for a rental property in over a decade, so I was expecting a long, drawn-out process. Instead, I received an approval decision in less than 24 hours. Talk about setting the bar high! Another warning: you may become spoiled by the convenience. I never had to drive anywher…

When I discovered my air conditioning was out I put in a maintenance request. The maintenance company reached out to me and was able to work me in that very same day. The technician came and diagnosed the problem within 15 minutes he installed the part in the air-conditioning was working fine. This is probably the most efficient and professional experience. I’ve had with a maintenance request.

Recently rented a property and the application process has been quick and easy. Everyone that has assisted me has been friendly, extremely prompt and helpful with any questions.

Specialized Property Management facilitated a seamless transition for my family throughout the entire move-in process. While maintenance was delayed initially, necessitating the replacement of our dishwasher, they still responded and ensured our concerns were addressed. Since relocating in late January, their air filter deliveries and semi-annual maintenance checks have been consistent and easy. It is noteworthy that Specialized Property Management provided exceptional care to our family considering how awful many other corporate home rental companies can be!

My experience so far as a renter has been exceptional! They have been fast with getting things processed and responding. I love that you have actual, human direct points of contacts. Everyone has been very friendly and helpful. Loving the concierge services. They had a rep contact me to assist with getting utilities set up which relieved me from having to do it. This is by far the most professional and efficient management team I’ve ever worked with and I hope it’s indicative of my time with them during the lease!

This property management company is absolutely top notch. They have been second to none in promptness, courtesy, and professionalism throughout the entire renting process. Special shout out to McKenzie Molina and Lynne Cauilan for being outstanding reps for the company. They made working with SPM as a tenant one of the smoothest experiences I've ever had with any PM company. 10/10, excited to be a tenant with these folks for years to come.

We recently leased a home through Specialized Property Management and overall had a positive experience. The team was friendly, professional, and responsive throughout the process. Communication was good, and everyone we worked with was courteous and helpful. One area that could be improved is the amount of detail provided in rental listings and applicant communications. Some important information, such as included appliances and explanations of certain required monthly fees, was not always clearly provided upfront. More transparent listing information would help prospective tenants make dec…

I have been renting for 3 months now and the team has been prompt and effective at resolving and answering all our needs for service or attention for our 4 bedroom home. Thank you SPM OF DALLAS.

Well maintained, even regularly delivered air conditioner filters

They are always very helpful and very responsive when it comes to any maintenance requests! It’s been a great few months renting through them!

I have been serviced by Specialized Property Management for approximately 6 years. I am very pleased in every way that I have been in contact with them They are number one on communication! They responded quickly to all my texts. Any problems or issues that I had with my rental were thoughtfully resolved and extremely fast! I highly recommend them.

Very good company to do business with, they made the process convenient and simple while getting approved for our new home! Great customer service!

Mrs. Nena and the entire staff at Specialized Property Management are very professional, welcoming, and truly make you feel like you belong from the moment you walk in. They are quick to respond to any questions or concerns, which made the whole process smooth and stress-free. I went in to view a home, and by the very next day I had already completed my application. The process only took about three days, and we were already moving into our new home. That kind of efficiency and organization is hard to find. Mrs. Nena went above and beyond to make sure everything was handled properly and that w…

The move in process was smooth. Once we got approved, no questions from there because all the information was laid out. Very easy move in day.

At first everything is done via email, which I do not care for. But once I was able to get ahold of Joseph, he listened to everything that was explained and he returned my call letting me know he was able to get things taken care of. I appreciate someone who is willing to be person to person as opposed to electronic. Thank you Joseph for your attention.

So far so good. I will update again after a few months and then at the end of our lease.

This was the first time I’ve ever rented a home and dealt with an agency. It was more paperwork than I expected, but some services that were provided made things getting things done smoother. All my questions were answered in a timely manner. Thank you

The team that worked with me were great at communicating and answering any questions or concerns I had. They were professional and made the process simple and effective (moved in just 1 week after putting in application)

Moved into a dirty unit that had not been cleaned with so much trash in it that the movers could not even move furniture in. Also at move in, there was no working AC in the middle of the Summer in Texas. Additionally, we had to provide additional upfront payments that were not stipulated in the contract. Obtained no recourse for issues on their end regarding move in. Letters from HOA contained a $55 processing fee simply for forwarding the letters, yet they were sent 4 months late. Irresponsive to questions on our end when we reached out several times. The property manager lives several states…

All and all, it has been a pretty good experience renting with SPM. The property is great! Its been newly renovated, it feels like a brand new home. :-) The only cons that i have to express is that, I think the online fee to pay the rent is too high. Also, the MELD online app can be a bit of a burden. In the sense of putting in maintenance request. That process can be time consuming. I think the requests take too long to get resolved. In the end, I like doing business with SPM. Especially, when I go into the office in Dallas. Alexia, who works in that office is always helpful and a pleasur…

⚠️ **Proceed with Caution** Be aware of hidden fees. The accounting staff were rude and unwilling to work with us when we raised concerns. We have rented multiple properties in the past and have never been required to pay a deposit every year, which was surprising and not clearly explained upfront. Additionally, we were not given advance notice of rent increases. In previous rentals, we were always notified months ahead of time. With this company, we were told the increase was included in the lease and essentially assumed tenants would skim over that section rather than it being clearly comm…

Trust the reviews. We chose to overlook them, and now my husband and I are dealing with ongoing issues before we’ve even moved in. The moment the lease was signed and the deposit was paid, any shred of customer services, decency, and professionalism went out the door. Last week I was left on hold for nearly an hour by a receptionist who claimed she was trying to reach the appropriate person, only to hang up on me. After that, my calls went unanswered for the rest of the day. I only received a response after emailing SPM that I would come into the office in person. The leasing manager, Stewar…

Horrible experience as a tenant from the maintenance to communication to absolutely everything. Even the owner of the rental we had with them decided to end contract as soon as we were able to communicate and find out all the lies and poor management that was going on. Ripped me off from my deposit with bogus “deductions” even showed proof of the mistake of a “utility bill” that was charged to my account which billing period was before we even moved in. There respond since there contract ended they can’t do anything about it. Do not make the same mistake as we did and work with this scam of a …

If I could give 0 stars I would. I fully regret working with this company. The only time that it seemed like this company would be a good choice is in the very beginning when I was expressing interest in their services. Aaron reached out many times and would return calls and was patient in answering all my questions. BUT once into the contract I found out that most of what Aaron and I talked about WAS NOT TRUE! He told me incorrect information and once I signed the contract I have found out that I am on my own. The leasing process was a nightmare and very slow. A employee even showed up …

Incredibly horrible company to deal with. They do nothing to add value to residents and you can’t seem to get ahold of anyone for help.

Horrible management group with predatory rent practices

An absolute joke of a property management group. They do not “manage” anything. We have had one maintenance request out since March (it’s almost October), and this “property management group” has sent workers out over 8 times to “resolve” the issue, and every time, NOTHING GETS FIXED. Not to mention, the workers come empty handed. One time I had called John to express my frustrations, the man either gives one word responses or doesn’t even reply to you over the phone… just sits there silent. No reassurance from him that this issue would get fixed, he simply does not care. Absolutely useless. …

STAY AWAY FROM THIS PROPERTY MANAGEMENT COMPANY! IVE BEEN IN MY PROPERTY FOR 3 MONTHS AND STILL DONT HAVE A WORKING DISHWASHER, THEY KEEP GIVING ME THE GO AROUND AND EXCUSES! I LITERALLY CALL THEM EVERYDAY AND IM TIRED OF ALL THE EXCUSES AND LACK OF COMMUNICATION, NEVER DEALT WITH SUCH A BAD PROPERTY MANAGEMENT! 3 MONTHS, FOR SOMETHING THAT’S INCLUDED IN LEASE AND HAVENT BEEN COMPENSATED OR OFFERED ANYTHING TO HELP WITH THIS ONGOING INCONVENIENCE! THEY DON’T CARE & WILL NEVER DEAL WITH THIS COMPANY AGAIN! IF I COULD GIVE 0 STARS I WOULD!!!!!!!!

This company has been very unprofessional, unfair and unreasonable. If for any reason, they have to reimburse you for their wrongdoing they will find a way to retaliate and charge you a fee, equal or more then what they had to repay. It is hard to get in contact with the office during business hours, such as today. (Fort Worth and Dallas location) communication is horrible. There is never a fair resolution with any matter in my experience with this company. You will pay for amenities that they do not provide such as I have. Maintenance come to your house smoking vapes with no regards and litt…

If I could leave 0 stars I would. They don’t return phone calls or provide proper updates on work orders.I was called “ entitled “ because I asked about having my unit cleaned before I moved in and after they pushed back my move in date. Still waiting on an update on my dishwasher and new filters after two weeks.

Moved to this property and haven't had any issues. I renewed my lease and I am very satisfied with SPM!

I communicated with Stephanie and she was very responsive as many conversations and questions went back-and-forth over a month timeframe. I signed the lease… So far Things are fantastic and they were able to accommodate my request and changes to the lease.

I reported about my front door lock not working and the next day a lock Smith was at my home to fix the problem. And he fixed well. Thank you.

Update 1.24.2025: 1238 Settlers Way has been the worse house I have ever rented in my life. Owner will not fix anything and the maintenance will not follow through with any. Just paid a $400 gas bill and a $300 electric bill. Have put in many requests for the heater to be fixed and still no resolution. Once we move out do move into this property or any that is managed by this trash company. So far my experience with this property management far as a tenant has been horrible. First complaint: If I could post without giving any stars I would. No one answers the phone. We have been without hot w…

Debbie is very helpful and understanding. She cares about us tenants and diligently works at resolving issues and accommodating my needs. Thank you Debbie for all that you do.

My experience with Specialized Property Management during the leasing process was smooth. All of the information that you might need for move in purposes were systematically provided to me, so it was all about a matter of patience. While working with Nino through leasing, He was able to respond to my emails through actions rather than response. Anything that was concerning to me was handle in a timely manner with Nino, all of my messages were answered through work ethic. My entire leasing experience was positive 100%

They never answer the phones or return phone calls. The only way to contact them is via email and its not immediate, when they do respond. They never sent out any notice that my payment didnt go and waited 4 days, after I sent an email when i checked my bank account and the money was still there, to send me notices and late fee of almost $200. So in 4 days no one sent any emails stating my payment was returned and no emails stating that I was being charged late fees. Even though I had a confirmation email stating I paid my rent on time.

We just ended a 3 year lease with this management company. Our experience throughout the lease was fine other than the fact they tried to increase our rent every year, which I didn’t appreciate as we were good tenants. Once we notified SPM we were moving out the employees were rude and unresponsive and the team argued with me about our move out date. We also received several excessive move out fees like $75 to replace 1 maybe 2 lightbulbs and $100 deep clean when we left the property much cleaner than it was given to us at the beginning of our lease. Overall, they don’t care about customer ser…

Currently renting a property from this company and it’s the worst experience I’ve ever had. They are actively ignoring my messages and calls. I’m moving into a house has not been cleaned from the last tenant. There’s gobs of this persons hair everywhere and there’s trash from them as well as contractors. Blinds are falling off windows. I’m disgusted by this situation. I’ve given them so much money already and they aren’t doing anything.

There customer service is very good! Whenever I have called, Ana and Jake (Jerischo) are always attentive and helpful in getting me the help needed or pointing me to the right place. Their home maintenance is also THE BEST! Theyre on time and always get the problem tooken care of!

They let the previous tenants dogs pee all over the carpets in the bedrooms, and wouldn't replace it for us. They had people clean the carpets, but that just made the smell worse. Then they just stopped communicating with us about how they were gonna fix it. I had to look up the homeowner on Google and contact her about the problem because spm wasn't doing anything. She sent an inspector to check out the smell. We asked to get out of the lease because the smell was horrible and I didn't even know if it was gonna be gone if they replace the carpets. Some contractors thought the smell was in th…

Wish I could give this business a 0 star. They have allowed my roommate to have an “ESA” dog (just fake documents). Knowing I have a territorial aggressive dog especially to unfixed males. They have allowed a puppy into a dangerous situation knowingly and are refusing to help with the problem or help us try and find an accommodation to get out of the lease. This is a horrible management company that does not care about you! You are also completely stuck in your contract, can’t even pay your way out of it! I would definitely find somewhere else! Leasing department refused to speak with me on th…

Do not rent from this company I'm currently in a lease agreement with them and everytime it rains it floods in my house I have only been living here three months but looking to relocate because the problem has not been fixed they keep saying it's the HOA that needs to fix the problem but the HOA doesn't have funding do not use the company they are terrible I live it 7125 fair oaks ave apt 2 dallas texas do not move to this place every time it rains it floods in my apartment they keep saying they don't have funds to fix this problem please read these reviews they Charge you for renters insuranc…

probably the worst renting experience we have ever had. they switched electric companies in the middle of our lease and in 3 months we paid 3000 dollars. rented a 4 bedroom house and could only use 3 bedrooms cause of leaking roof into the house. they just kept having roofers put cheap tarps that blew off when the next storm blew in. there is a fee for everything. 37 dollars a month for air filters. tried to say we owed them more money for some gas bill from a few years ago. gave us the house with the gas stove leaking gas cause it was in the open position. so right as we walked in, had to cal…

SPM DFW and Garrett exceeded my expectations! Viewing the property was simple, submitting my application was straightforward, and their approval process was impressively fast. Moving has never been smoother.

The speed at which Specialized got me moved in was great and the application process was very streamlined. Love my new home!

Alexia is always very helpful when I come into the office to drop off my rent payment. She is a great asset to your company with her can do attitude.

As a renter, do not rent from this group. Specialized Property Management Dallas is leveraging technology to limit their staffing levels and the result is a terrible customer experience. Here are a few examples: 1) The helpline is constantly re-routed. 2) The information flow from application to lease signing was disjointed and clunky. If you call for help, they can't help you and you are re-routed. 3) My unit wasn't ready at move-in for things we specifically called out in our lease negotiation. 4) After inventorying the unit I was then told the inventory notes I submitted don't trigger r…

We have just rented a house with Specialized property management. The process from Viewing to applying to actual renting has been absolutely wonderful. I’d like to mention by name Hector, Stephanie and Nena as the 3 people that made sure our experience was one of ease and convenience. Thank you Specialized Property Management.

Hector was great to work with as we completed the lease application process. He was helpful and moved the process along quickly.

Do not I repeat do not do any sort of business with this management company. They are unprofessional bullies who do not care about a Tenants right. They are a unrighteous company with unfair practices. I won't even get into the details just go do business with some other establishment and save yourself undue stress and loss of money.

**DO NOT RENT THROUGH SPM** I rented 329 Lake Cliff Dr in Dallas with my friend through SPM August 2022-August 2023 and when we moved in, the house was not cleaned to a Move In Ready standard but I didn’t think too much of it and just accepted it as a nuance of being a renter. The house had SIGNIFICANT structural issues (cracks in the ceiling, shifting in foundation that led to doors not being able to close) yet they were going to raise our rent by $300/month so we decided to move out at the end of our lease . Before moving out at the end of our lease, they emailed us many times with a Cleani…