Steward + Helm Reviews

This management which is essentially Lurin Capital rebranded is the worst most lackluster management company that I have dealt with in a decade. Not a single phone number works for multiple of there properties work because they did not pay the PMS bills so the numbers just hang up. I called Estancia Estates who has owed our company money for over a year to find out no one manages the company on site. This is why the phone system does not work and why they take 2 hour lunch breaks! Our clients have moved out of the property as enough was enough! However, the thing that really pisses me off is t…

Words cannot express how frustrated i am with this property management company. I have never in my life lived at an apartment complex so poorly ran and maintained in my entire life. On Thursday (3/4/2026) my apartment flooded my entire kitchen and living room which resulted in severe water damage throughout the apartment. I am grateful that the maintenance team onsite arrived very quickly to stop the flooding but that unfortunately does not resolve the long term effects following these events. My fiancee and i have been in active communication with the staff in the leasing office to try to tra…

Not paying the water bill and leaving residents without water for over a week. Very dishonest business practices.

I'm going to copy and paste my review from the apartments I stayed at under this horrible company. I was a resident of Latitude 2976. Absolutely horrible company and place to live. Making me live with a MOLD and COCKROACH infestation is absolutely garbage. THEN fighting me having to move out early by TWO months. UNREAL. You should be ashamed of yourselves. Go read the other reviews at the Latitude 2976 to get a good picture of how this company runs. Never had anything close to these issues in 20 years of renting. EDIT: Its been about 5 months since moving out. Still fighting the charges they …

No answer to calls. When you are able to reach a person at the office , they take a message with a commitment that someone will call back regarding issues, however no return calls. The office at the apartments constantly is closed . Just unresponsive and issue is still unresolved.

If I could give 0 stars I absolutely would. Staffing is terrible, the apartment is terrible, the maintenance team is terrible. The floors and the ceiling leak when it rains. There is an infestation of mold throughout the bathrooms. My a/c was broken throughout the whole summer and still was never fixed when I moved out. IF YOU THINK ABOUT MOVING IN EITHER ONE OF THEIR PROPERTIES DONT! They are not adamant about the residents issues. It’s hard to even get in touch with them to resolve a problem with your apartment. I also recently moved out of their apartment 3 months ago I still never received…

Worse management ever. Have sent over 15 requests that go unanswered. No hot water for 4 weeks now. All office personnel have relocated to an offsite location. Online maintenance portal is the only option to request info but go unanswered. For Emergency maintenance you MUST call a phone # which is disconnected. But they have sent us notices asking us to move to their sister location.

Wish I could give zero stars. They took over my apartment complex (Estancia Estates) a few years ago and things could not be going worse if they tried. They have no maintenance employees and will lie to your face about it. No hot water in a month and they have no interest in fixing it. I think they are honestly just not paying the bill and pocketing the money. The office is never open for no good reason, they are just too lazy to hire employees so they take from another complex in the area. All the people that work in the office will just play dumb with you and act like there’s nothing going o…

I live at the sutton in madison alabama. My a/c has been out for months, they gave me a window unit it only cools my bedroom. I have never been late for rent once or anything. The pool is advertised but isn't in working order. I pay for pest control in my rent and that hasn't been done either. I honestly don't know what I'm paying so much for rent for if the basics can't even be done! They can't even mow the grass when needed! They said the can't do maintenence now...make that make sense?

The Cordelia and all of Stewart and Helmes property in Ft Walton area are now dumps thanks to this company. Lawn not cut (It h.as been cut 1 time since last November and it is now June. Pool not working. Leaves and debris never cleaned up. Planters full of weed. Bug population × 100. Restricted dog breeds (per my lease)allow. Dog droppings everywhere. Driveway crumbling. RUN away from their properties as Fast as you can.

Esta compañía , parece ser la peor administración de apartamentos !! Veo tu calificación y me doy cuenta el porqué del comportamiento en Latitud 2976 Houston . Lo que hacen con los residentes es vergonzoso , no dan mantenimiento alguno , pero si ponen como que ya está resuelto el problema , basura regada por todas partes y en la puerta del apartamento hasta 5 bolsas y más , ahora mismo no hay compañía de recolección ya hace más de un mes , pero sí tienes que pagar los 25 dólares mensuales . Cucarachas encárgate personalmente . personal de oficina de Latitud 2976 Houston , mal educadas , lo p…

Poor management. They never never answer phone. Building lights stay off so it's drake at night trying to walk through your hallway. Grass and bushes don't get cut. You can't e en call the corporate office

Review for Elements on Third I would not recommend living here. Since moving in, I’ve dealt with nonstop issues that management has failed to resolve. The gym has no AC and stays above 85°, making it unsafe. The building fob has never worked, gates and fences are broken, and vehicles have been broken into—security is nonexistent. The pool is green and unusable. I’ve owned pools—it doesn’t take weeks to fix. The grass is covered in dog waste, which smells terrible and is unsafe for pets due to health risks like parasites and heartworm. My unit has been infested with bugs since day one and sti…

Would not recommend anyone to rent from this company. They have ruined the cottages at twin lakes in Pensacola the haven't pick up trash in like a month

NOTE OF ACKNOWLEDGEMENT TO PROPERTY MANAGEMENT: As my lease will be up shortly after this review is posted any fees charged exceeding the deposit amount that is due to me will be considered retaliation for this honest review of my experience with this company and complex. All views expressed in this review are my own. I've lived at the Latitude 2976 property in Houston TX for 2 years and while the previous management company had a lot of problems, since S&H took over the property near the middle of 2024 the entire property, staff, and experience has gone down the drain 100%. The biggest chang…

Both elevatira have been down in one the buildings for a week. And we just received this

Elements on Third in St. Petersburg is being run into the ground. Residents of the "newly renovated" Seaglass Tower have been reporting safety/code issues with the elevators for months (if not years and now both elevators have been off for nearly a week — management has not provided any resources, consolation, or rent proration as if people with disabilities and/or senior dogs can just easily walk up and down 10 flights of stairs for days on end. It's careless and cruel. The on-site team is understaffed to the point that the Community Director just locks the leasing office door during business…

My bf and I moved out of our apt the Westover on 80 in Mesquite, Tx back in middle of July 2024. We paid up at the beginning of the month to the day we moved. We gave them our new address and phone number to send our deposit to. Never heard another word from them. In Nov We found out they filed a collection notice against us. I went back to our old apt office and they verified we owed no money and that right after we moved they changed computer system and somehow lost our new address. I don't care about getting our dep back anymore. I just want it to be taken off our credit rating.

PART II: I want to preface this review by saying I am in no way providing advice on whether or not readers should lease with at any of their properties. I am only providing my personal experience with this latitude 2976 in HTX and property management company as a renter. With that being said please proceed to this detailed account and take from it what you will. NOTE OF ACKNOWLEDGEMENT TO PROPERTY MANAGEMENT: As my lease is up after this review is posted any fees charged exceeding the deposit amount that is due to me will be considered retaliation for this open and honest review of my experie…

Maddox is not being maintained. They blame it on the main office. Can we get pest control?

worst property management company in existence. The Delmar property in Tampa, FL is HORRIBLE. No matter if you call the leasing office or email this management company, you won’t get a reply. I’ve been dealing with a termite infestation for months. Maintenance requests won’t be responded to for months unless you go into the office and demand service. This company does not uphold their contractual obligations stated in the leases they make you sign. Don’t worry though, even if your apartment is unlivable and you refuse to pay for a place you cannot inhabit, they will still stop at your door to …

I moved out of the beacon apartment homes in Huntsville Alabama in on September 25th. I have been trying to settle a balance for MONTHS. I PAID my balance TWICE!!! The first time my payment was SENT BACK TO ME. and the second time, I have email confirmation that the manager HAS MY PAYMENT and for weeks had not turned it in and let my account be sent to COLLECTIONS and STILL has not attempted to reach out. The manager REFUSED to give me a corporate number to call so I had to call a sister apartment complex and speak with management there to get a number to call and I STILL HAVE NOT HWARD BACK!!…

Don’t live in their properties unless you enjoy uncompleted service requests, roaches, raccoons in your ceiling, dirty water, paying for valet trash that never comes, flooded bathrooms, ancient a/c units, staff that never responds to emails, damaged cars, thieves, and squatters!

I live in Estancia Esates & have lived here since it was form Villas at Tension Park. Ever since your company took over, there has been HORRIBLE service from the office staff. My family has been trying to renew our lease since January 2024. Some incompetent people keeps retracting out lease & keeps having us resign each month. This is now going on 8 months. The stress of having to do this each month is ridiculous. Get it together! Property is ran like trash. It use to be a nice place.

The lorient Pensacola fl. wish I could give ZERO stars! My Apartment flooded due to poor maintenance and my property manager didn’t offer any reconciliation or anything aside from getting water out of my home. I asked for air freshener to help with mildew smell and was told no. My entire living room flooded after the water came from my neighbors home due to her leak not being repaired properly. My rugs were ruined, my child’s bed ruined all of her toys ruined and all of my shoes ruined. This property also has issues with mold all throughout due to negligence.