Valiant Residential Reviews
Valiant Residential
Valiant Residential specializes in multifamily property management, leveraging over 40,000 units under management and a team of 900+ members to provide innovative, technology-driven services.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 274 rated reviews from the last 3 years.
Valiant Residential reviews
I am extremely disappointed and frustrated with this management company. My property manager seems to have disappeared as he is never in the office, never answers the phone, and never responds to emails. I reached out to Valiant as the parent company for assistance and it took them 2 weeks to get back to me via email. After nearly a MONTH of following up via email, I finally get someone to call me. I missed the call while I was at work and called back as soon as I could. I left a voicemail because no one answered and after a WEEK of phone calls I’ve yet to receive a call back. I was overcharge…
I can't say enough good things about Valiant Management Company! From the moment I engaged with them for property management services, I have been thoroughly impressed with their professionalism, expertise, and dedication to excellence. The team at Valiant Management Company goes above and beyond to ensure that every aspect of managing my property is taken care of efficiently and effectively. They are responsive, proactive, and always have the best interests of their clients in mind. Not only do they handle the day-to-day tasks with precision and care, but they also provide valuable insights…
I am a resident at Skye at Chisholm. My experience not only with management team at the complex, but with Valiant itself has been very poor. Neither Valiant nor Skye are in communication with each other or with the residents. They make pertinent changes to the property without letting residents know. In particular, their change to the reserved parking space policy is deeply aggravating. I pay $25 a month for my convenient parking spot. Originally, residents could call in towing for cars that are parked in their reserved spots but that changed without warning. Their current process of handling …
I love the Creekside property! They treat me very nice and they are so professional!
Love this place!!
Lowry North is the best. Paul and Alysa they are awesome. They do great. They always help. They always are there for me and I’ll give them five stars any day all day. They’ve been awesome!!
Creekside 121 is the worst apartment community I have ever lived at! Numerous issues here, they do not care about their residents and their manager was too busy with a meeting to come out and talk to me! Also Valiant doesn’t answer the phone either what a surprise.
I wanted to take a moment to let Valiant know what a great job the office staff at South Point Villas Apartments is doing. They are very attentive to their residents’ needs and consistently go above and beyond.
Shannon creek apartments are great! The management handles things efficiently and are so kind! Leia is fantastic and an absolute dream, she is so helpful and welcoming! Highly recommended!
Updated Review 2/17/25 : Lindsay Oldeen the Regional Community Supervisor was fantastic in addressing all of my concerns and thoroughly investigated the matter. We spoke on the phone both yesterday and today , she was very kind and personable. After investigating said matter , Lindsay and I came to a resolution. Thank you Lindsay Oldeen for reaching out and resolving the matter very promptly. Because of Lindsay Oldeen I can now say that my final experience with Valiant Residential has been very positive. I recommend anyone with any comments or concerns regarding any properties managed by Valia…
I have had a horrible experience with Parkview Terraces in Austin, TX. To Valiant Residential who manages the property and to SPI Southpark 244 DE, LLC who owns Parkview Terraces, shame on you. I implore you; do NOT sign a lease at Parkview Terraces. My 4 months here have been terrible. I will not be renewing my lease. My heater has been out since December 9th, 2025. The front office has never been proactive with communication. I physically had to go to the front office to talk to someone and was informed “multiple units do not have heat and the same part at these units are no longer working…
Clerical errors from property managers are not my responsibility: “Pursuant to C.R.S. § 13-21-115(3) and C.R.S. § 38-12-503(2) and (7)(1)(d), a landlord or property manager may not lawfully shift its own administrative, maintenance, or statutory-compliance costs onto a tenant. Because the $____ fee arose directly from management’s clerical/portal error and not from any default on my part, the charge is void under Colorado law and must be removed from my account within fourteen days.”
Edit/Update: I did reach out to you all 4 weeks ago and never heard anything back. This adds on to the extreme lack of professionalism. Thank you. I am extremely disappointed with how my situation has been handled by both on-site management and corporate. Since December 1st, I dealt with ongoing plumbing issues in my unit, including a constantly dripping bathtub spout and little to no hot water for nearly a month. Despite multiple maintenance visits, the issue was repeatedly marked as resolved when it clearly was not. I was forced to take cold or lukewarm showers for weeks, which is unaccept…
I recently moved into the Hendrix apartments and it was the easiest move in ever the leasing agent made my move in process so easy and I received a welcome home gift as well! Property was well kept and my apartment was very well cleaned, I definitely recommend moving here!
What started out as a horrible move with the previous ownership has gotten worst with the current ownership which is Valiant. Before the previous ownership decided to sale the property i am at I advised them that I no longer have a pet. Moving forward to today I have spoken with the property manager and regional manger with no solution. I was told that I would get a credit for the fee of December and that NEVER HAPPENED!!! Instead I was told on last week by the property manager that the regional stated I will have to pay the pet fee until my lease is up. Which I just moved on this property in …
I’ve lived at Hendrix for 5 years and have seen great improvements in management. The community events are very different and helpful and think that it is a great place for me and my kids to call home.
Thanks to Hendrix apartments management they are always so helpful and genuine doing a great job give them proper recognition because I see they deal with so much and still able to make it happen because this is one property I can say has a great leader and shows us thanks every time thanks Miss Maribel for always listening and handling my issues quickly. Keep it up
It is too long to repeat. I left comments on the Valiant website. Also read my review of Firewheel Town Village. Despite the wonderful appartment, great residents and amenities and location, I regret moving there December 1, 2025. Management does not really care about. its residents —- only money. Plus they are not obeying 2 different federal laws. Thank you.
I submitted an emergency maintenance order request early Sunday morning before 10 AM because my kitchen was flooded. Due to the washing machine. It is now Monday after 9 AM and no one has showed up. I called the office. I spoke to an unempathic representative, who "said " that they would contact Maintenance. I had to go and purchase high power drying fans and mops and use all the towels in my home to get the water up. What is the point of 24 hour maintenance when no one shows up!?! I am very displeased with Creekside 121.
The maintenance team at Reata at Alamo Ranch, has been doing an outstanding job, and I want to take a moment to recognize their excellent work. In particular, Angel has gone above and beyond to ensure that everything runs smoothly. Recently, our microwave stopped working, and Angel was quick to respond. He kept me updated every step of the way, letting me know when the new microwave was coming in and how long it would take to arrive. His clear and timely communication made the entire process stress-free and easy to follow. As soon as the microwave arrived, Angel wasted no time and installed i…
Reached out through valiant’s email, to the supervisor at the apartments, and the valiant’s “contact us” page twice and have had no response in over a week. Just moved into apartments managed by Valiant last month, had so many issues upon move in and the property manager was rude and kept making excuses to everything and could have cared less to address my issues.
My wife and I have lived here for 2 years now and no one is ever available at the rental office. Every time I go to the office there's a sign up saying, "Be back at 1, 2, 4" etc. Whenever I call nobody answers. I called Valiant Residential 3 weeks ago and left a dozen messages asking them to call me back about this property they manage and still no answer. I had to call the other day because one of our neighbors in our building is smoking marijuana and it's affecting me and my wife's breathing. After the 8th time calling, someone picked up the phone and told me they don't get involved in that …
UPDATED REVIEW: 11.20.2025 I am extremely dissatisfied with Valiant Residential. It's clear that they are not fulfilling their obligations to the residents. We are paying for pest control services, yet there is no visible action being taken to address the issues. I recently submitted a maintenance request regarding my faulty stove, but after the maintenance team visited, the problem remains unresolved. I strongly advise against any attempts to resolve issues through the office; they are unresponsive and ineffective. Instead, I urge everyone to share their negative experiences through onlin…
If I could give this management company zero stars, I absolutely would. The managers at the Artisan at Lake Wyndemere are condescending and quick to blame others. They refuse to take accountability for their mistakes and dismiss any issues with the apartments. Instead of listening to residents, they shift the blame onto us. I even mentioned that the girl at the front desk has a hard job, and the manager, Joel, laughed and said her job isn’t hard. Guess what, buddy? Every job is tough! He went on to brag about his education and tried to lecture me. Ha! So unprofessional, and his ego is through…
I had an issue arise with a exterior wall. I let Valiant know about it, and the issue was resolved in a most courteous and professional manner. Highly recommend this company!! :)
I live in Pecan creek apartments in Bedford tx I pay my rent on time your property manager Jenna told your maintenance man to cut my internet connection out of the wall rip it up out of the ground there has been no communication on how to solve this spectrum has came out several times and shared with her she didn't commcate this with you as owners I would never recommend living here the property manager doesn't have no empathy she plays the victim very well she is a Karen smile in your face and take your money
Amazing company! They take great care of and provide excellent service at their communities. Valiant has done an amazing job in making Mercer Crossing an awesome place to call home!
I am a resident at Southpoint Villas, and I must say they are awesome! The staff is super friendly, accommodating, and Mallory Kay in the corporate office provides fantastic support to us residents! She helped me with a miscommunicated situation and I am very grateful. I’m going to be renewing my lease in a few months, and I am super excited to be at Southpoint Villas!
Love living at a Valiant Residential property! The management company is fantastic—always professional, responsive, and focused on providing excellent customer service. I currently live at The Bluffs at Vista Ridge in Lewisville, and I can’t say enough good things about Christela, the Community Manager, and her amazing team. They truly go above and beyond to ensure residents enjoy peaceful, stress-free living. Thank you, Valiant Residential, for all that you do!
Would never recommend Arden Northwest apartments or any related to Valiant Residential if this is how they treat someone who has been a loyal resident. Went without hot water for almost 20 days after a pipe burst in my below neighbors apartment. I've had multiple "plumbers" and "maintenance" in and out of my apartment with no resolution until the final day of my demand letter. I still deal with the smell of mildew on cooler rainy days and have not had the panels placed back for the water heater so they're gaping holes in my ceiling. After being told I would be compensated for the major inconve…
Amazing place to live at. Never had a problem. Jeremiah & the crew are always very helpful & maintenance are always helpful when having a problem
I had the pleasure of going to Azora Ranch in Azel, I was able to speak to Sarah and Britt and they addressed my concerns, great place to live at.
If I could give this property manager a 0 I would! I recently moved into The Jade in Frisco and have provided feedback with the company directly on the website and NO ONE REACHED OUT. extremely disappointed in my move in process. Our unit was NOT CLEANED and still had left over rice from the previous resident. The property manager who showed us the place said our door would be repainted when we moved in (it was about a week from when we viewed) and of course when we moved in the door looked the same. We had to do a whole apartment check and even talked to the front desk about the condition of…
I live in the Arden northwest and it’s the absolute worst experience the office staff are rude and do not try to help at all. And I’ve had maintence requests put in for over a month with absolutely no response
I live at the property in S. Austin named parkview terraces. Since 12/11/2024 I’ve not had a properly working heater and/or hot water. Today, I have neither and it always happens when the temp drops. They tell me it’s reported as fixed so I asked them to come feel the water for themselves. The people at the front office could not care less. I called at 9:45 this morning and left a message and I had to call 8 times in a row a few minutes ago for them to answer. Do not move into their properties. They can’t fix anything because can’t acknowledge anything is broken.
Had the misfortune of living at one of their properties. No one answers the phone or returns email. They won’t pay out deposits. Terrible company. Edit: to the message they added below. I have emailed that contact like 20 times over the last 2 months and have yet to get a response.
I live at Firewheel Town Village. I love my home and I have no desire to move. Everyone always writes about the property and the staff. I am writing my review about our Maintentance department. It consist of 3 very talented, friendly, caring and funny people. Jimmy, Billy, and Nickley. We depend on these people. You may see them in the halls or checking the outside. If you need something they are on it. I am one that is always asking for help. If they are busy they tell you! If they have a min they will pop in. I know I am babbling and I apologize. Bottom line is we have the best team we co…
What are your operating hours? I’ve tried calling you multiple times the past few days and every time it goes to voicemail… you also have a detailed message from me via your website. No response. Please reply asap In short, my renewal is $200+ other available units in my complex with the same layout. I’ve contacted my front office and never got a reply, I need your help addressing it.
Viví en Chilsom place, pero la Administration de esta propiedad y fue pésimo el manejo, ahora vendieron la propiedad y ya no me responden por mi abono inicial
We have live at silver springs for about 2 years. Management very professional property very nice and clean.
Happily revising my review! Although it’s taken a while to get my deposit back, once I got hold of someone at the corporate office, the issue was resolved very quickly. The people I spoke to were pleasant and helpful and Mr Galloway overnighted the cheque to me and apologized for the delay.
Not military friendly, if you're military do not lease from them. -10 stars
Valiant Residential needs to do better with picking up the phones, following through on tasks/promises, and with properly running apartments that they own. I have contacted corporate so many times about my lease being incorrect as well as the actual rent amount. It should not be difficult to update a rent amount and to get me to the appropriate contact the very first time I reach out with any alarming concerns about the state of my apartment, including overcharged rent. I want to directly speak with someone from corporate, not have someone from corporate relay a message to the property manager…
I will never rent from this company again and recommend people avoid them, if they can. My (30+ yo) ac hasn't worked properly in 4 years. It is obviously leaking freon into the atmosphere. All they do is recharge it.Lied to my face about repairing it this year, in April. A month later and it's freezing up again. I live in TX. It's hot. My apartment is hotter than it is outside. If I can't get anyone to resolve this, I will definitely be reporting them to the EPA, at least.
I strongly believe that these property management companies, especially ones who deal with for-profit apartment complexes, should be judged solely on how well their properties are operating. As a resident at The Palms at Countryside in Clearwater, Florida, I could have left a review there, but instead I'd like tell you how a few things are going and you can make your judgement on how Valiant and their properties operate. 1- Most of the front office staff has always been rude or unmotivated to help. Try to go up and call Valiant? Good luck.. 2 - The laundry room machines do not function properl…
My opinion of valiant residential at Arden Park in Oklahoma City Oklahoma is appalling atrocious and known right irresponsible the management is nothing but lies they don't repair there's nothing but a lot of gross negligence in multiple units there's black mold in some of the units they have not repaired the gates there have been multiple close calls for head-on collisions at the entrance gate the management on lies they don't acknowledge the work orders they change staff like most people change underwear you never know who the maintenance people are going to be as matter of fact this week th…
I visited Heritage Village and it is a wonderful place with a beautiful park next door, along with the senior center and a Braums. It is a great location with great amenities available to the seniors as well. The staff are great , very nice and helpful!
I live at Heritage Village Residences. The staff is so friendly and cooperative. They tend to needs of their residents with friendliness. They also hold events for us to enjoy. I feel blessed to have found this place.
Had a year long lease, but loved living here. Management was always responsive and very helpful. Highly recommend to first time renters.
Moved into Northpoint Villas in his month. Great move in experience with Maria, Jazmine, and Evelyn. Recommend this community to anyone wanting to live in the Alliance area!
Great office staff and maintenance team at Park Place in Hurst!!!
Northpoint Villas Staff are awesome!!!😎
Holly Oaks is amazing! They were able to rent a place to my family with only a couple days notice and have been nothing but helpful and kind, especially the manager! She always answers any questions and is very patient! Amazing place!
Love living at Waters Park! Evelyn is the best
I have lived and Encore for several months now and have been consistently pleased by the amazing customer service.. definitely a great place to call home.
Love this group and this company, they have helped me anytime I have needs with my apartment!
I have lived at this property for 2 months now and the office staff is always so attentive and easy to work with . Ashley is always so kind answering any questions I may have .
I have lived at Heritage Village in hurst for 3 years, some of my favorite things about living here I the emotional support from the residents and management. I love the planned activities and parties, the indoor swimming pool. Another great benefit is having the senior center and braums with great food and groceries. We are also conveniently located to all the shopping destinations u can think of. I pray I never have to move out of here
The office staff are attentive and quick to respond to the needs of their renters.
Holly oaks is da best!
Lake villas rocks!
I love living here and have never had 1 problem with any neighbor, office staff, mail delivery, etc. The apartments are pretty spacious. The pool is nice and never too crowded and overall clean. We will be renewing our lease for another year.
My experience with Valiant has always been super impressive. The property is well maintained, and the staff is always friendly in handling any of my needs. Can't wait for pool time!
lake villas has been a wonderful experience, all the staff are super sweet and the apartment is extremely clean!
This place is so friendly a good place to call home
Moving to Heritage Village Residences, in Hurst, TX has been the best move we ever made! We enjoy the community feel and the facilities! Our neighbors are amazing and the staff is awesome! We truly love living here!
New resident at Holly Oaks, the place is peaceful, the community is friendly, the communication we have with the management is awesome, thank you Jennifer for your go-to attitude!
North Point Villas Staff is amazing and caring It’s a great place!!!! Thank You Maria for handling our family with such care!
Wanted to give a big shout out to the maintenance guy ( forget his name) but my AC is working fantastic. They always take great care of at Villa Bella
Great place to live near a water edge 👌
Great place to live cottages
Love living at Waters Park. Perfect locacion near the park. Office staff and maintenance is GREAT!
Holly oaks is great Good living
I have never felt more at home anywhere than I do at Northpoint villas! Staff is great! Maintenance is absolutely amazing and gets to you the same day… where else can you say that? This property is always so clean and well kept. The ladies in the office are very kind when you go in to ask questions. It’s the kind of community people search for, I’ve just been lucky enough to find it.
They are such a loving community
Residences at Holly Oaks. Jennifer is amazing. Love the community there!
I love Northpoint Villas, they’re the best ✌🏻
great company! Holly Oaks is an amazing complex!
Leah at Waters Edge is amazing!
Residences at Holly oaks
NorthPoint Villas Rocks!
Leah at Waters Edge is simply the best.
North point villas is by far the best place to call home thank you to the leasing office for all your help!!
Leah at Waters Edge is amazing!!!!
Property itself is always clean and well kept. Great place to live! The property manager and staff have been amazing. 10/10 would recommend
Heritage Village has the best staff. Everyone there is like one, big family!
Holly Oaks is so nice. Lovely people all around. Great maintenance and Jennifer the property manager is the best
I have lived at Lake Villas for almost a year and a half now and love it here! Office and Maintenance staff are wonderful!! They will help make the movin process as easy as they can. I recommend do a tour of the grounds if you are thinking about moving here if you can. The Maintenace guys are very prompt and get the job done right. Normally it is very quiet here but just like anywhere there are a few bad seeds.
Great company, South Pointe Villas is a great place to live, property is a convienent location.
Love living at Villa Bella and love the awesome office staff. The property is well maintained and very quiet being tucked away off the main highway.
1 full month at my apartment at Northpoint Villas and I am very happy living there. The staff is great! I have great neighbors and the property is quiet and clean!!!
Stone canyon is one of the cleanest places of all my years of renting and the staff are always friendly and attentive. Thank you Marisela for always being so kind, helpful, and quick to act to our needs. I will continue to stay with valiant residentials because of my lovely experience with property management.
I live at the Heritage Village property and just want to say a few good things about our staff. They are responsive to our requests and take time for a chat. Our monthly schedule for vendors is fun and we have entertainment for birthday celebrations. I enjoy living here!
Holly oaks has been the most amazing place to live!! I love my property manager!
Crafton Flats in Grapevine. Watersedge in Denton. Greenway Patio in Denton. All very nice places to live.
Every time I visit Heritage Village, I am so impressed with the staff. The management team of Lesa and Nancy are so welcoming and friendly. Their interactions with the residents are like a family. Everything about the place is heartwarming!
Holly Oaks absolutely amazing
Jennifer at Holly Oaks is the nicest property manager I have ever met!
I absolutely love living at Encore at Hometown! The staff is always friendly and attentive, and the amenities are top-notch. The location is convenient to shopping, dining, and entertainment options. The apartments are spacious and well-maintained, and the grounds are beautifully landscaped. I feel safe and at home here, and would highly recommend Encore at Hometown to anyone looking for a great place to live.
My family and I have been very pleased with our move to Encore. We love the staff and environment that we live in. The staff has been very attentive and helpful since the beginning.
I love the atmosphere here at Holly Oaks!
Holly Oaks <3
The property, the customer service, the maintenance, are awesome and direct reflection of the management. If their is ever a issue I know it’s in excellent hands!
The manager Desi with her staff are always extremely friendly and helpful.
The staff was really friendly, the complex was kept very clean and it was a great experience overall. I definitely recommend and look forward to my time here!
I have been staying at WatersEdge since the end of last year. The staff is amazing and always helpful. I haven't had many maintenance issues but when I have they are addressed quickly. I have recommended this place to several friends!
Watersedge maintenance crew has always been so helpful and respectful people they do amazing work
I have lived at heritage village in Hurst tx for almost 3 years now, I love the management here. I have made a lot of friends throughout the years. I enjoy walking at the park that is conveniently close. One thing I like about it here is it is always very clean and organized. Everyone in the office is always so helpful.
Jillian is an amazing employee and works super hard to keep this community a home she is the most perfect and supportive worker here
Love Jen at Residences at Holly Oaks!
I have lived at Heritage Village Residences in hurst tx for 5 years. One of the things I like about living at heritage is the family feeling, I am a person that likes to be around people and I very much enjoy the community. Another things I am grateful for is how safe I feel living here.
I’m looking forward to renewing my lease, my stay has been amazing <3
I have been living here for a while and I love the environment it’s an excellent place to live at. Also all the people are so loving and caring. Never had a complaint to make or anything. What I love the most is the water edge.
Greenway patio is such a wonderful place live! And very close to some great shopping which is a plus!
Ese lente lugar para vivir muy tranquilo cottages edmonds
Great place to live cottages edmonds
Watersedge is an excellent community to live at , property is always kept cleaned and maintained. Office staff is really helpful and welcoming.
The Grafton Flats apartments are very Well kept and hace an amizing management team amzing place to live
Grafton flats The best property I have ever known because it is clean, safe and the staff is friendly
I love living at Grafton Flats and easy access to 114 and 121! Highly recommend!
Living at Stone Canyon has been amazing. A place where I actually feel safe for me & my family, it’s so close to many grocery stores & plenty more which is super convenient. Not only that the staff is awesome Marcy is always going above and beyond. She so understanding & efficient resolving any issues. HIGHLY RECOMMEND
Most positive experience I’ve had, office staff is always pleasant and friendly. Property is well maintained, highly recommend!!
Very nice rooms and property is well maintained! Friendly staff all the time! Definitely recommend 5 stars 🌟
Ive been a resident at Arden Greenwood apartments for nearly 28 years and i have to say that Patrick the community manager is great. He cares for his residents and it shows. If you ate in the market for a new apartment home please make sure you stop by.
I just mover in 2 months ago here ay Belle Spring Branch and the staff has beben súper great. This management is awsome. Mánager Maribel n Maintenance Alberto plus de supervisor Mrs. Cuellar are the best, I will recomend the Apartments to everyone I know.
Palmer ranch is a clean and well kept community.!
Update March 2024. My review at this time is that HERITAGE VILLAGE HAS RETURNED TO A GREAT PLACE. Many amenities are important to us; but at the top is our on-site personnel. Our new year has a full complement of friendly, helpful team members. Because of all , we have the amenities, social activities, and the maintenance to make us comfortable. Because I am confident with our team, I renewed my lease. Please come and meet Lesa, Nancy, Arianna, Jorge, Franklin, Abuk, and our residents.
I’ve been living at stone canyon for 3 years and Marcy has made living here so peaceful. I appreciate all her help. Here to stay.
Best place to live!! I love how management makes you feel like you're the most important person in the world!! I would rate them 10 stars if I could.
I want to give thanks to the office team at Arden Greenwood which includes Patrick, Tanya, Amanda, Daniel(maintenance supervisor) and maintenance crew for providing excellent customer service and professionalism during the recent fire that involved one of the buildings I had resided in. They all were very kind and supportive. I also want to give praise to Patrick on how calm he was and how he kept a smile and positive attitude during this tragic event. He worked hard and stayed late on the property to offer any assistance and support to the residents who were affected by the fire. This is what…
I recently moved into the Artisan. You can tell that they really care about their residents. I was told by the doctors that my mom didn’t have long and as you can imagine I was an emotional wreck. Venus in the front office prayed with me, cried with me, and offered a payment plan so that I could pay for my mom’s health care and pay my rent. Without them I don’t know what I would do. I love the artisan and consider them all family. I’m thankful for them.
Encore was my first apartment and it’s exceeded my expectations beyond measures the staff is beyond welcoming me and help me with the entire process start to finish I would recommend this property to anyone especially if your a first time apartment renter friendliest staff and such a welcoming environment!
"Encore at Hometown is a gem of an apartment complex! From the moment I stepped foot in the door, I felt welcomed by the friendly staff and cozy atmosphere. The location is unbeatable, with convenient access to shops, restaurants, and parks. The apartments themselves are modern, spacious, and beautifully designed. Maintenance requests are handled promptly, and the community events are a great way to meet neighbors. Living at Encore has truly exceeded my expectations, and thanks to Eira And her staff I couldn't be happier with my decision to call it home!"
Arden Westchase was great to me and my family when we first applied. I want to thank Alexandria and her office staff for making my application and move in process easy. I also want to take the time to thank the maintenance guys for always coming to take care of the issues that I request in my apartment. I love living here and I love the office staff.
Stone Canyon Apartment Complex has a beautiful setting. The Location is very convenient to many businesses Ms. Marcy goes above and beyond to make you feel happy you are at home.
Really love the apts , the office staff is great anytime I have a concern Maria addresses all my issues and is always pleasant to deal with.
I like living here. Maintenance is very attentive
In my 2 years living at Belle Spring Branch this is the best Management Company. The Maintenance and Office staff have been nothing but great. They all have a nice attitude and always greet everyone with a smile. Valiant Residential thank you for managing the property with excellent employees and amazing customer service. If I could I will give you all 100 stars.
The Arden Terrace is my second Valiant property and I've been here 4 years. I'm currently moving to the other side of town and I will be resigning with valiant due to the service and attention to detail. I've had a great experience and would recommend them to anyone. Maintenance and office staff are always friendly and quick to respond. The property itself is gorgeous. If I wasn't moving I would be here for another 4 years. I absolutely love this company and this property. The ArdenTerrace.
I’ve had the best experience living at Gateway Pines Luxury Apts. Nina is the most professional, fair, kind Manager. Valiant Residential has a great team with Chelsey, Bri, and the team!
I currently live at Arden Greenwood, unfortunetly we just had to experience a fire in our unit and we are very saddened about it, but the manager Patrick and Regional Tanya Have ven a great help during this time. Thank you!
I live at Belle Spring Branch for the past year and I cama to the Officr to spear to Manager Maribel to move to a bigger apartament and she made it do nice ando easy to do. The maintenance man are so nice. Thank you Valiant Residential for Tajín care of the residentes. I give you 10/10.
Evelyn at Northpoint villas is seriously the best! She is always very helpful and wants to make my experience here better than I could ever imagine! Thank you for always going above and beyond!!
I have resided at Gateway Pines Apartments for over a year and my experience with them has been absolutely amazing. I want to thank the office team Nina, Bri & Chelsey for always providing excellent customer service and addressing any concerns I may have. Thank you again.
The staff and Manager, Nina, at Gateway Pines Luxury Apartments truly excel at Customer Service, Professionalism, and kindness. Valiant Residential has the best team at Gateway Pines.
At the palms at country side club I have lots of good to say ,but most importat is , they give all, mind,heart and soul to residents ,they want you to enjoy you leasing time ,and they have a plus kindness
I just wanted to say thanks! Maribel really helped me with informing me with the billing cycle so now I know I wasn’t being billed extra And Tiffany helped me with how to get my order in with the fast paced maintenance So now my ice maker is back working GREAT! - The Strand apartments in Kyle, Texas
I moved to silver springs Apts in July of 2023...I was told that certain things would be done to the apt before move in ...and they were never done...now we're into feb.2024 and they still haven't replaced my dishwaser....orwalls damaged by flood....the parking lot drains into my apt. A 90 degree piece of pipefixs the whothing....and they won't fix it...shame shame shame.....I would like to say that all of the issues were rectified.. Thanks to Miss Diana and Melissa...ty so much
Arden Overlook, Tulsa OK They changed the locks 8 days before my lease was up and then only refunded me for a portion of those 8 days. They denied to do a walkthrough with me and then kept all of my security deposit, claiming the apartment was a total mess. I requested an itemized list of deductions multiple times and never received one. Don't expect any communication or help despite what their automated response says.
Living at Monticello apartments - Sydney Dutiel (the apartment manager) and Kim Espinoza (the property director) willfully allow residents to smoke weed and do drugs. All of which violate the lease. I have sent many emails & messages to Sydney Dutiel and Kim Espinoza on this issue. I guess they’re ok housing criminals on their premises.
Vista at Lost Lake (Clermont Fl) needs improvement on communication. Units need to be upgraded. Hallways are disgusting.
THIS COMPANY IS RIDICULOUSLY PATHETIC! NO ONE ANSWERS OR RETURN CALLS OR EMAILS. I'M DUE A SECURITY DEPOSIT AND NO ONE CAN ASSIST ME! HORRIFIC EXPERIENCE AND CUSTOMER SERVICE!!! I AM REPORTING THEM TO THEIR CORPORATE OFFICES, BBB, AND SPEAKING WITH AN ATTORNEY. ONLY RESPONSE YOU WILL EVER RECEIVE IS THE AUTOMATED we take your reviews and comments seriously...blah blah blah. WHEN YOU BLAST THEM ON GOOGLE! DO NOT DO BUSINESS WITH THIS UNSCRUPULOUS COMPANY! I'VE REPORTED THEM TO MY INSURANCE COMPANY AS WELL AND A LOCAL REPORTER! OKAY VILLIANS SEND YOUR AUTOMATED RESPONSE...YOU TRULY DESERVE EAC…