AIM Realty, Inc. Reviews

For over 10 years now, this company has managed my multiple single family homes for me after I dismissed my prior management company in 2013. Bill and now Ross, plus Kim, Rose, Tony, Theresa, Sandra, and Becky have done nothing but A+ work on my rentals, treating the tenants fairly but firmly, and making ownership for me effortless. Forget all the dot com advertisers out there that are new to this, AIM is the real deal. These people make all the difference!

Aim Realty has been managing my property since I bought the house in 2005. They are quick to respond whenever the tenant lets them know about a maintenance issue. The repair staff alert me immediately, send out a tech, keep the tenant advised, and notify me of the expense to get it done quickly and efficiently. Rose B in leasing makes sure the tenant and I know when the lease is coming up for renewal and does a good job of sending me the rental comps for the area. She's dialed in when a tenant starts making false claims about the property maintenance in order to break the contract without p…

My parents recommended AIM since they manage their property as well and I can say that both my parents and I love working with AIM. My experience as an owner has been great. Jennifer is amazing, she always notifies me if there are any issues or things that need to be addressed. She’s always quick to respond if we need anything. Very grateful for her and the rest of the team over at AIM!

AIM Realty managed our rental property for over 18+ years until we sold our property this year. During those 18 years, AIM Realty was very prompt in handling repairs and thorough in record keeping all costs. Highly recommend their service. They also helped us in selling our rental property when we were ready.

We used AIM Realty for a rental property in Houston when Mother was diagnosed with dementia, and we needed help with managing the property. We were impressed with their professionalism and attention to detail. They paid the taxes, the HOA, and notified us immediately when something needed to be repaired. When Mother passed, we decided to sell the home. Since we had a great relationship with AIM, we let them know our plans, and they were ready to help with whatever we wanted to do, and they are handling the sale. We couldn't have had a better partner.

We had a long time tenant and had to have quite a bit of work done to get ready for the next one. So impressed by a job well done by Tony of AIM Realty. He's knowledgeable, thorough, and prompt. The before and after pictures are amazing. He and his team obviously take pride in their work. If I could give 10 stars I would!!!

Rose Botto was my realtor and she probably looked at over 100 houses with us. While we didn't go with one of the houses that is part of the Aim team, Rose helped us get into the house of our dreams. She worked tirelessly to make sure we were happy. 10/10 will use Aim Realty services again.

I used AIM Realty for 20 years as my property manager and have only positive things to say about their professionalism and keeping my property nearly full for two decades. I also used them to list my property and my duplex sold in just 2 weeks...so a high-quality organization from top to bottom. I would highly recommend AIM Realty for property management or selling a property.

I have had Aim manage 3 of my rental properties in Houston and I highly recommend the company. Aim has the staff that takes care of your HOA violations, your evictions, your new leases, lease renewals, your statements, and your repairs. They give you excellent service. I believe all owners should be proactive to check, inspect and upgrade their properties and Aim is the company that can do it all. This company has given me a peace of mind. And the staff are beyond helpful and caring. That's why in the past I have moved away from other management companies and turned to AIM. I am loyal to …

Would not recommend renting from this company after my experience. I wish I got to say differently from the other reviews but I'm here to agree with them. Not sure what was worse, them being hard to get in touch with or knowing that the maintenance guy they'd send is always going to be unprofessional and rush the job to save aim realty money. Prince said it himself regarding Inder being cheap and never fixing anything even if it is a dishwasher rack that was rusting or the 20 year old sink that was rusting from underneath. Do with this how you please but just know you wont get your full deposi…

I’m convinced that some of these “good” reviews given are trade offs. There’s absolutely nothing good about this company. They care nothing about the families in homes! They only care about MONEY! Severe mold all upstairs, 2 years of unresolved repairs, giant hole at the roof of my garage!! Maintenance claims they will be back to fix whatever they started and it’s been a 1 YEAR already. The back fence is completely broken and torn down . Pictures and emails have been sent to AIM realty and NO RESPONSE! My back neighbors told us that they will go half to fix the fence, and AIM still doesn’t re…

I've honestly been trying to get the same two issues looked at for months. However, this company has proven multiple times why it is the worst realtor company I've personally had the displeasure of dealing with when it comes to renting. Getting in contact with anyone at the office is majority unsuccessful especially for repairs or concerns. Using the new system to schedule repairs is ridiculous because the request will get canceled and no one can inform me as to why. Leaving a voicemail is useless, emails get answered in a couple of days but that's if they answer at all(last 4 out of 6 emails …

They used to answer all of my concerns but unfortunately since the beginning of 2026 they have become very unresponsive and unprofessional when attempting to handle issues with the home. Canceled repair requests with no communication to explain why and unanswered emails/voicemails have become the norm even though the manager Sandra Silva(name on the email) is included. The company has become an extreme disappointment. Edit: April 30th Tried contacting the office numerous times after the typical business reply to my review. I've left voicemails and emails from both emails they have on file. St…

Rose and her team were amazing to work with! Great communication and worked diligently with myself (tenant's agent) and my client's through the entire process!

Theresa has always been so helpful to answer any questions that I may have even if the subject is outside of her role or at AIM. She takes the time to explain all details. Theresa doesn’t transfer me like other businesses do when it’s another department’s responsibility. You can tell she has many years of experience.

Rose B of AIM Reality has been very kind and very responsive. She truly cares about the tenants that she deals with. The management company overall has been great. Anytime there’s been any repairs needed to the property, they have been completed within a timely manner. I would recommend this company.

Theresa McCollie who works for Aim Realty in Houston Texas does an excellent job at contacting tenants who are delinquent and solving the situation. I have know Theresa for many years it is all ways a pleasure to work with her. God Bless Her

If I could review it at 0 stars I would! I just moved in almost 3 weeks ago and there’s issues with this home that should’ve been caught and fixed before we moved in. They are very unresponsive and SLOW. The lack of communication is very inconsistent and inconsiderate.

It was a pleasure working with Kim. Communication was prompt and she knows her stuff. Looking forward to closing more deals with Kim and Aim Realty! Thanks for such a pleasant experience Kim!

Tony with AIM was outstanding; professional, personable and accommodating with my tight schedule. This man made our inspection as smooth as possible, and went above and beyond to make sure the property is shipshape and serviceable. I’d have him over for dinner any day!

Today I had the wonderful experience of my professional life. Rose Botto of Aim Realty helped me with my new rental lease. I am not savvy when it comes to technical computer processes. She was patient and guided me through each step. She was great and I think she is a keeper.

Jana helped us ensure repairs for our home were addressed in timely manner, any circumstance that arose. I would highly recommend AIM reality to anyone looking to Rent/Lease a home.

We just sealed a deal for our new rental, and Rose was an amazing support throughout the whole process. I would really recommend AIM realty for anyone looking for options to get a new property to move in to. She went above what we had in mind, and worked with us to get a great house at a really good price. Very professional, and helpful. Thanks!

If you are in need of an agent to help you find a home you won’t go wrong with Rose! She has placed me in my last two homes. She will be the one I call when I make that big move to buy my first home!

We have rented through AIM on and off for 12 year and up until the last house, which we signed for in April 2021, everything has always been great. I don't know if they had gone under New management or what but this last house was a total nightmare. Upon signing the lease we requested the owner fix the fence. I was falling over and and rotten all over. We also requested that the inside of the kitchen and bathroom cabinets be fixed from water damage l, warping and mold, sustained from the freeze the previous winter. They said the owner inspected all the requested fixes and will not be doing any…

If I could give negative stars, I would. Our experience with AIM Realty was frustrating and disappointing from start to finish. The staff often acted like you were an inconvenience anytime you needed help. There was zero urgency when it came to handling issues in the home—we brought up several concerns throughout our lease that were completely ignored. But when rent was due, they were quick to contact us on Day 1 without fail. To add insult to injury, they charge a ridiculous $50 fee for online rent payments, essentially forcing tenants to bring a physical check to their office. When we mov…

Rose is always very helpful and quick to respond. She has always been nice and friendly to me throughout the years.

We’ve had the pleasure of occupying two properties managed by Aim, and throughout the years, we’ve always been treated with kindness and professionalism. After our first move—due to a change in property ownership—the team at Aim went above and beyond to support us. They were helpful, transparent, and incredibly diligent in assisting us with a smooth transition into another unit. Now, after almost a decade of working with Aim, I can confidently say that every concern we’ve ever had has been addressed with care and efficiency. Their consistent responsiveness and commitment to aim for excellent …

Yesterday, I returned home to discover a water leak and promptly contacted the emergency hotline on five separate occasions. The representative and I made repeated attempts to reach Jennifer, but she failed to return my calls until 9 PM, a full four hours later. I was compelled to contact the owner, who consistently dispatches the same maintenance individual, despite his lack of proper certification or legal eligibility to perform repairs. His methodology involves makeshift solutions. I intend to consult with my attorney this morning. Formal notification will be forthcoming, as there have been…

Rose is amazing. She has been so kind, courteous, understanding and helpful through the process of leasing and renewal. She is simply amazing!!!

TOXIC MOLD. DO NOT MOVE INTO 20931 SWEET BLOSSOM LANE This company should be sued and I hope they do. Putting families health in jeopardy. Absolute criminals. Beyond everything else this company put us through, the house we were living in had a huge unknown leak under the house which caused terrible humidity problems and a huge toxic mold infestation. Maintenance did not find the leak on multiple occasions, I did! It look them MORE than a month to get us out of the house, took weeks to respond to maintenance requests and emails. The mold harmed myself and my 3 children. We were paying thousand…

If I could give no stars I would. AIM Reality are the absolute worst. Our fence got damaged from the hurricane Beryl . I reported it numerous times with no response. They finally sent someone to look at it months later after my wife went to their office to pay our rent and complained. That was in October mind you that the hurricane was in June-July. Fence still to this day has not been fixed.over the weekend one of the springs for the garage door broke. We reported it and was told that we had to pay 75 dollars that they call a repair deductible to have someone come out to look at our door . W…

Joke of a property management company. Run as fast as you can regardless if you are a tenant or an owner trying to have your property managed. Excuse after excuse from extremely rude people. I could write a book with documentation to back up my claims.

Terrible company to rent from! They don’t fix issues with the homes they rent out. I had holes in the floor and they wouldn’t come to fix. I went without a stove for over a year! I emailed and called for them to fix and they never responded. They only worry about receiving the rent and don’t fix the issues in the homes they are renting. The workers are extremely rude and have an attitude when you ask them to fix anything and still don’t come to fix! DO NOT RENT FROM THIS COMPANY!! They should be reported to the better business bureau.

Awful leasing company. I had paid them to send out a contractor to fix our broken microwave. After 4 weeks with no communication from them or the contractor, I was told that the part we needed was no longer available. The leasing company said they received no communication from the contractor about this, and never followed up with this issue. They refused to provide a temporary microwave for us even though we’ve been out of one for 4 weeks counting. I would avoid this company at all costs and think twice about renting any properties from them

I recently viewed a home in Tomball for rent by Aim Realty, Inc. Located at 10222 Berrybriar Ln, Tomball, TX 77375 The home had rat droppings on the kitchen counter, the kitchen cabinets were not closing they remained open even if you pushed them to close, the bathtub in the 2nd bathroom had not been cleaned their was hair in the drain. The toilet bowls in both bathrooms were filthy. The garage would NOT OPEN at all their was no way to make entry to the garage. The backyard was a mess with open wires cut.

Just Moved In & Everything Is Great!! I Had A Few Request & They Handled Very Efficiently!!

I’m definitely shocked by all the one star reviews. I have rented from AIM since 2021. I haven’t had ANY issues with them. The repair line does go to a voicemail but I leave detailed message of my issue and I have always gotten a call back within 24 hours. The call back is always from person they are sending out to make an appt. I have had to get a hot water heater replace, leaking toilet, a garbage disposal repaired and ac thermostat replaced. All were done in a timely matter. I did have to pay a deductible for them to come out but that was also listed in my lease. I have had the most contac…

AIM realty provided the worst rental experience ever. They are rude and unreasonable. For example: the breaker box was inside of the closet and was arcing every time the ac started. They sent an electrician out that told me that the breaker box needed to be put outside or it may burn down the house. My concern was that my children were home during the day and I was at work. When I called to ask questions I was told that the electrician should not have told me that. Then there was an issue with the owners suite flooding every time there was a heavy rain. It took AIM and the owner over three ye…

Great service

It's literally pulling teeth to get a definitive answer to schedule a showing when being 100% honest with their agent. I am trying not to go back to a massive corporate managed rental. Answered their list of questions (2 days ago) to not receive a yes or a no to SEE the property before I even decide to put in an application. Trying to get clarity from horrible syntax and spelling.

do not use AIM realty if you are needing to find a rental anytime soon. their agent Rose Botto was very rude & unhelpful. Realtors usually want to sale or lease their clients homes , not sure what she got into the realty business if you are not going to be a courteous & helpful. She is not reliable or willing to show a home.