Ascension Multifamily Reviews

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I had a deeply troubling experience involving regional supervisors who falsified and misrepresented information related to my situation. Documentation and timelines were altered or selectively presented in a way that did not reflect what actually occurred. This behavior is not only unethical, but completely unacceptable for a company in a position of trust. Instead of transparency and accountability, I was met with deflection and inaccurate statements that contradicted prior communications. This appears to be a systemic management issue rather than an isolated mistake. I would strongly caution…

They filled out application for me then take my deposit and application fee said i lied about criminal records how when she filled it out with i mean my phone sad people taking hard working people money

I would like to give a compliment to Ascension Management. In time as time flies by What a difference you all have made since inquiring Winkler Drive Apartments. Shout out to Office Manager: Edward Weast and Maintenance Personnel: Mr. Jose for an Excellent Job.

I don’t know how many times I’ve asked for my FRIDGE to work at the location I’m renting at, but it’s been over 2 months since I have requested for my fridge to be fixed. 2 MONTHS IN THE TEXAS SUMMER WITHOUT A WORKING FREEZER OR FRIDGE IS INSANITY. they have not responded to my latest emails and nothing has been done other than stalling. Do not rent with them. I will end my lease if I don’t have a working fridge by the end of this month and will update this review at that time depending on if it will work. AND I will take it further if they continue to ignore my messages, I literally do not c…

As a ex resident of the Palms on Westheimer apartments I was shocked but not surprised about not having a lease agreement and with being given the option of breaking a lease that I never had vs being evicted. I asked for a copy of my lease for eviction court. They showed me my files and said it was not there . But yet I am being forced to be evicted or break the lease. But wait there is more. As a resident in general because I don't know what status I was under while not having a lease. I was told by your leasing agent not to contact management headquarters for requesting more time to pay for …

I asked both top managers at the Palms on westheimer about fixing problems dealing with a concern of my unit. They both gave me corporate lines and quotes. Are y'all going to really renovate everything without fixing the foundation problems. I don't know if I will be at the Palms much longer. I will be dealing with eviction proceedings real soon. I will deal with that as soon as possible and move on. Life is too short to worry about a eviction notice from the Palms on westheimer. New resident beware there is still a foundation problem lurking. They are not interested in cracks in the unit or o…

Worst experience ever at their San Felipe Square apartments on Bering. Run down and old property that should not house anyone. Forget about getting your deposit back, they fabricate charges to keep from refunding you. I paid rent on time every time. Apartment was cleaner when I left than when I took possession. $270. For cleaning that was not even needed. Sad for this company and their coworkers.

Would you like to experience worst customer service possible? Call wherever Ascension Property Management operates

These other reviews must be fake or they paid someone because this company sucks. I was a tenant at one of their properties (the commons at westchase htx, WITH POOR MANAGEMENT) for 2 years. They do not care about anything but collecting money and making it impossible to get out of leases without sucking your bank account dry. They don’t want to help you with anything! P.S. if you don’t believe me, head on over to the Commons at westchase most newest reviews. I’m not the only one that’s been scammed by those losers!