Asset Living Reviews

I have tried multiple times to call your office and call the property and no one calls me back. I need someone to talk to me on the phone.

If this is the correct Asset Living Management that cares for 3 properties in San Angelo, Texas, it is the WORST company in the apartment industry. The phones are never answered at any of the 3 properties, there is never anyone attending the office at 1 particular property. Maintenance is absolutely awful as well. The grounds are never attended to, at the moment its up past my ankles and the weeds are worse. I reported a leak in a faucet over a month ago and its still not been checked yet. I have been asking for info for 7-8 months now about a transfer to a smaller unit and there are 2 open an…

I have been trying to get a hold of ANYONE at the corporate or College Station offices and have not received a call back or email back for over a week now. I have left multiple messages and emails and it seems like it is their business model to just ignore residents with real issues. Will keep trying!

Asset Living Management, particularly the one located at 945 Bunker Hill Rd, floor 14, in Houston,Texas 77024 leaves much to be desired. Upper executive Ryan McGrath is the most unprofessional President/CEO I've ever communicated with. With his so called many degrees, he should have taken a class in basic customer service. He truly has no real knowledge on how to manage a property. And the fake community/property managers are no better at Pinnacle Apartments, 10451 Huffmeister Rd. Houston, TX 77065. Sitting behind his desk doing the bare minimum is what he does best. This is my opinion. Althou…

Beware if you lease apartments at the Henry Deerbrook they do not pay realtors for apartment locating. The property is managed by Asset Living dba Asset Plus Companies who is non responsive to collection issues.

Have been living at Citizen Park in St Louis for 5 years and originally loved the place. However, since Asset Living took over 2 years ago, the quality of living has dramatically plummeted especially in the past 9 months. We have had little to no hot water for 75 days so far, and the problem is still on going with 71 degrees as the hottest today. Asset Living seems to be uninterested in investing in the property and only interested in squeezing out every last bit of profit they can. The building is offering luxury prices for a less than luxury living experience.

This is the WORST property management company I have ever had the displeasure of living with in my entire life, especially with their shady renewal leasing practices. First off, communication? Non existent for this company. While they are based in Texas or Ohio (hard to say which??), they buy properties all over the country. They bought up my apartment complex nearly 3 months ago in Oregon and wow, it has gone extremely downhill in such a short period of time. The leasing office is never reachable. They have their open hours posted, but no one is there. There is never anyone answering our cal…

Currently living in Hiline Heights. over 20 Mice have been killed in a course of 5 months of living there this year. Trash has gotten to such an issue the city visits the building randomly to ensure the managment on site is actually following city code and rules. Tenants are neglagent and put trash on the floor allowing the liquid to funnel out of the bag. We have been activly reaching out to help from the leasing staff to contain this issue for over 2 months with no real progress. The shoot gets clogged, and the residents or trash valet tosses the trash in the room and lets it pile up over…

Absolutely horrible property management services. They acquired the Eastgrove complex in Dallas and created immediate hot water outages for extremely long stretches of time. As I write this, it’s Christmas time and as a gift to the residents, no hot water again with no notice of repair. No one answers phones, maintenance requests. The apartments themselves have been run into substandard conditions and the property is a trash laden zoo that allows stray animals and the homeless population to make themselves at home. So if you are interested in being in treated like the garbage, mold and pests t…

This is the absolute worst property management company. Toxic corporate, no communication, they take no action. Pure disappointment all around.

Lived at the indigo in canton georgia for a year. Been 72 days have not received my security deposit back ($1000). Stay AWAY from any property managed by asset

Predatory Leasing Practices Dockside Clemson and Asset Living is attempting to charge a $748 fee to a tenant who has followed her lease to the letter in finding a replacement tenant. She is graduating early and per the lease, found a replacement tenant and received management approval for that tenant. Three weeks later, She he is informed that she would still owe a $748 charge, which equals 87% of one month’s rent which applies when a tenant does NOT find a replacement. Lease Paragraph 9 — EARLY MOVE-OUT (Reletting Charge when NO replacement tenant is provided) You’ll be liable to us for a …

My son lives at The Renegade Apartments in Tallahassee, managed by Asset Living. The unit next door has a goat living inside the apartment. This is not only inappropriate for student housing but unsanitary and unsafe. The goat has left feces in the shared hallway and even in the washing machine that residents use. Despite notifying management, Asset Living did nothing to address these health hazards or to clean the contaminated washer. It’s shocking that a national property management company would allow livestock to live inside a student apartment complex and ignore the health and well-bein…

I am active duty military recently (7 weeks ago at time of review) moved into one of Asset Living's properties in South Carolina. Property is Aria Lake Carolina. The following is the review I did for the property and still did not get results. I have waited to submit a review until I could see if my issues would be resolved. They have not. The staff is friendly and courteous, but thats where the positive ends. It took six weeks for my application to be approved and was told since I had to get an override due to my credit. My move in date had to be pushed back since A/C wasnt repaired yet. Wh…

This company sucks. They’ve owner residence for a week and within a week none of our amenities have been for filled. I’ve lived here for two years prior to them, owning it, and I’ve never had a problem. I’ve never thought about breaking a lease therefore, within a week I would like to do that I said before we have an amenities that need to be kept up and dealt with and we have none. We have a lot of order residence in here who depend on their coffee room and we have had no coffee in here since they have been here. They also have maintenance man walking around both properties, walking all along…

Horrible management company with horrible communication. The apartment complexes they manage are even worse. Stay away!

Trash Collection Inconsistent for DAYS Poor Regional Oversight If I could give zero stars for responsiveness and accountability, I would. I’ve lived here long enough to know things won’t always be perfect, but what I don’t expect is for basic services like trash collection to be missed for three consecutive days multiple times and for management to continuously deflect with unrelated comments and no clear plan for resolution. I raised the issue through the proper channels, provided video evidence, and received responses that not only mischaracterized my concerns but also attempted to redire…

The Overlook at Gwinnett Stadium was by far the worst place I have ever lived in. It is a unsafe and filthy. Asset living is fine with the property manager's contract with the local jail and it is rehabilitating former inmates who are bused in and out of the property every day. Needless to say, we are a family of two professionals and a child, and we were not informed of this program from the beginning or we would have never moved here. The moment we found out what was going on with the buses, we felt forced to leave. In addition, the gates have been broken for at least half a year and so all …

Where do I even begin? The ABSOLUTE worst company I have ever experienced. With 5 weeks left in my lease my power went out unexpectedly, they did nothing to fix the issue clearly because they knew I was moving out soon. They never got my power fixed until I agreed to move out early so they could address the issues. After two weeks of zero communication I moved out using my own money to fund a hotel. Eventually the lady at corporate called me & emailed me back stating they would refund me for the days in August that my home was inhabitable & forego the remainder of my lease. They also mentioned…

Completely absent management company. I've had a repair order sitting idle for nearly two months, all they would have to do is greenlight the plumbing vebdor to come out, meanwhile every time I flush my upstairs toilet my downstairs floods with sewage water.

After over 4 years at Warhol Apartments in Tempe, I was charged $100 for cleaning and $100 for touch-up paint — despite leaving the unit clean and being told everything looked fine during the walk-through. These charges are for normal wear and tear and feel like a way to take money from long-term tenants. I tried multiple times to get a clear answer, but management is either unavailable or gives vague excuses like “everyone is being charged.” I’ve given them a few days to fix this. If not, I’ll take it to small claims court and report to the Attorney General. Future renters: document everyth…

Living at Blue Ridge Commons, they took over on the 28th and sent 1 positive worker who is doing her best to calm all of us current tenants with the minimal information Asset has given her. I'm glad I am leaving soon as they seem to have no care for tenants. How can you be so unprepared.

Hi, My daughter has applied and been approved for an apartment at mac 4460. She applied based on information provided to her that she would be able to move into her apartment ahead of the school year because she is in the band. Unfortunately, that promise was not kept and she is not able to move in until August 17. She has the conditions she needed in writing and confirmation that she would receive those conditions in writing also. She has no place to stay and paid extra to move in MAC 4460 early. I believe the lease is now null and void, correct?? The move in date is not correct.

It’s now 3 weeks & no results. I left my apartment in perfect condition & I still cannot get a response from corporate. No one at corporate will answer my calls or emails. My security deposit was due 2 weeks and I cannot get a response! If my rent was late, I’d have notes on my door and an eviction notice! Very unprofessional!

Stuck in a fraudulent lease via signed by two of the agents that worked for them..now im getting evictions threats after speaking to corporate no apologies just straight bs.. be careful everyone hired aint friendly.am.i crazy or are they hmm 🤔

Down to the corporate offices, horrible and extremely unprofessional. Definitely not surprised by the rating. I know Rosemont of Lancaster is lying but they claim that the resource or community center is off limits to the residents. If this company are managing a property I highly HIGHLY advise to avoid!!

A notoriously known to be TERRIBLE company they take over great properties just to destroy them. No water and it’s 9pm no notice no nothing, trash compactor never works anymore band the same thing and worst happened at the last property I lived at that was manned by them.

Asset Living has delayed fixing the elevators at the Jubilee Senior Living Facility at Texas Parkway blocking elderly residents from getting critical medical care. Elderly residents who are physically unable to navigate the stairs are thus trapped in their apartments unable to get critical and essential items, as well as attend medical appointments. Asset Living must take action to fix an issue that should have been resolved weeks ago.

My AC unit has been out since February and no one will come fix it, now they're starting to ignore me. I've been calling corporate, they won't answer me, and the office is always closed

Stonegate Apartments, Birmingham Alabama My experience living in this community has been increasingly unacceptable due to a long list of unresolved issues, lack of communication, and overall negligence. 1. Broken Entry Gate: The security gate has been broken for months, compromising the safety and security of residents. 2. Trash and Valet Issues: Dumpsters are frequently overflowing, and the valet trash service I am paying for is unreliable—trash is often not picked up at all. 3. No Pest Control: No pest control services have been provided since I moved in, despite this being a basic part of…

I Lived in Alton Central Park for 1 year. I moved out a week before my lease was up.(12/04/24) Got approved for my FULL security deposit. I had to harass Donna Ameller in Asset Living (property Management) they “sent” my deposit to me 2/28/25 (should have received it 15 days after I moved out) on March 4th 2025 my bank alerted me that the check bounced. Now i can’t get a hold of anyone at Asset living. Going on 7 months no deposit! DO NOT DEAL WITH THEM. Leaving a bbb review as well!

This company is a joke. Not just for the tenants but for the employees too. Tenants you will not receive any help from property managers nor the corporate office. THE CORPORATE OFFICE ONLY SENDS THE EMAILS TO THE PROPERTY YOU RESIDE IN. THE CORPORATE OFFICE DOES NOT CARE ABOUT THE OVERALL SITUATION. I suggest tenants look into a CONSTRUCTIVE EVICTION AND CODE ENFORCEMENT. These are the 2 things they absolutely try to avoid. If you don't know what a constructive eviction is, please do your homework.

This company is absolutely terrible and clearly doesn’t care about its tenants. I’ve been living in my apartment since 2015, and the current property manager who also lives on-site came to my apartment around 8:30 PM. He accused my son of being disrespectful, told me I needed to be a better mother, and said he wasn’t my babysitter. I could smell alcohol on him, so it was clear he had been drinking. He even used racial slurs toward the kids and insulted one child’s mother. I reported the incident to corporate and spoke with Kathy Josie, who initially acted concerned and claimed she was taking n…

Due to lack of response to my concerns here at Paloma Luxury Apartments in San Antonio, TX, I am opening a complaint with the Texas Attorney General.

I moved out 2 December 2024 and supposed to received my deposit within 30 days but no return and after months of calling no response. The complex I’m referring to is Westpond Apartments in San Antonio TX

THIS IS THE WORST PROPERTY MANAGEMENT COMPANY IN HOUSTON TX . THEY ARE VERY NEGLIGENT AND DO NOT CARE FOR THEIR RESIDENCE. PLEASE PRESS A HUD COMPLAINT IF YOUVE BEEN AFFECTED BY THE NEGLEGENCE OF THIS COMPANY. -

Deserves negative stars! Update on: First, they were required to return the security deposit within 30 days of move-out. They failed to comply. Move-out was October 31, 2024, and the partial deposit refund was delivered on January 19, 2025. Which makes them liable for statutory damages of up to three times the wrongfully withheld amount, plus attorney’s fees. But we only asked for the return of the entire $450 and she only received $150 without any explanation. Once we inquired about the short amount, my mom was sent an itemized list of cleaning charges (carpet, oven, rooms). I provided a vide…

All I have to say is if you plan on renting from one of their properties, don't walk away from it RUN. I’ve lived at their Elevate Waco apartments for 2 years now and the amount of issues that I have had with this place is UNREAL! Management does not care and all this management company cares about is getting paid by us every month. What a joke, money hungry corporation probably making a killing off this property but can’t fix issues with the building itself. They couldn’t care any less about the conditions we live in or anything issues that we have to experience and maintenance not fixing any…

Your employee Jennifer Doggett is the absolute worst! She manages Lakeline apartment and does not care about the residents. She is often giving residents and prospect dirty looks as if she is judging people. Not a good way to do business.

I am so disgusted with how angel at the West pond. Property in San Antonio is allowed to treat people. I am on time. Quiet resident who is so peaceful and all I ask is for a heads up when maintenance is entering my Apartment and was told today that they do not have to give me a heads up and that they have full permission to enter my property without notifying me at any time. Then she proceeded to tell me she is not going to help me and will cancel every work order that comes through. Because she doesn't like to deal with me and then proceeded to cancel my work order for my refrigerator that ha…

Hires building managers who sue their graduating tenants over honest Google reviews, creating very hostile, and unprofessional, living situations. Avoid any buildings managed by this company.

The management of my apartment building has gone significantly downhill since this company has taken over. The front office is rarely manned. There’s no one to talk to. You can’t even get someone to call you back if your key fob doesn’t work and you can’t get into the building.

The most unprofessional and unethical treatment, from The Flats at West Village in Charlottesville (managed by this company), they terminated my son’s lease 5 months earlier than expected but gave him no compensation because he didn’t move out the exact day they wanted but when I could be there to help, and he had to pay for an additional whole month he wouldn’t use the unit. we felt abused for being foreigners

This place is a crap hope, there is no maintenance done. And every unit has mold. Every window leaks water when it rains, their solution was to silicon them shut, and now they can’t be opened if there a fire. Do not move in here Photos below

Upon leaving our apartment complex… asset living/century new holland apartments has not had us sign our move out inspection in which I do not agree with some things. I reached out to the Todd Baines the manager and his supervisor Pauline multiple times in which I have not received any call or emails back. The communication within this company is absolutely terrible. Our apartment also flooded back in Februaryish in which is took over 24 hours for maintenance to even reach out and then another 24 hours after that for someone to even come look at the carpet. In which they found a broken box fan …

If it were possible to give a zero-star rating, that's precisely what this company would receive from me. It's painfully clear that they see their rental property tenants as nothing more than dollar signs. I vacated their Summit Kings Mill property in Fredericksburg, VA, after my lease concluded at the start of August 2024, providing a 71-day notice—well above the 60-day requirement. Eugene, the maintenance director, confirmed no damages during my move-out inspection. Yet, it's been over two and a half months since I moved out, and my security deposit remains unreturned. This is in direct viol…

I have reached out to Asset Living on a couple occasions regarding their property, The Asher, in Tallahassee, FL and completely ignored. The management and staff are useless! I do not recommend any of their properties due to poor management, refusal to complete maintenance requests at all or in a timely manner, lack of communication, and negligence to their tenants. All they care about is money and adding fees to the rent for things that they cannot and refuse to provide. This place teaches it staff to sell you a pipe dream but instead you end of living in hell.

If I could give this place a negative 5 stars I would . They have poor communication skills and don’t call you back when your property manager is lazy and don’t take you serious I hope I never have to deal with this property team again .these are pictures of the kind of apartments they run and don’t care . I have small children that do not need to be exposed to this nasty environment this is at the summit of east ridge tn

I would like to say I've always had a good relationship with the company but after 3 years I cannot get any communication from anyone . Last communication was over 40 days ago when I was told payments entered waiting to be processed,I have email 5-6 different people,left voice mails for both regionals in my area ,sent text messages and nothing and it's over 20,000 that is over some is over 5 months old but all of it is over 2.5 months old. It's a lot of money especially since we are a small business in a small community and we give fair prices especially with this company since we always had a…

hopefully This post doesn’t get the office a reason to start messing with me or to try to retaliate against but everything after the lead signing has not been a good experience thus far although I have only been here a month I was hoping to turn things around when I signed the lease. There was no major cosmetic damage that would stop me from doing so however staying the weekend over in the place, I noticed several different things, including my son’s tub chipping, extremely bad roaches everywhere. The blinds were chewed up by dog. The patio was chewed up , including my son’s tub chipping, extr…

Asset living is utilizing a sketchy impossible to contact third party billing service. They refuse to help me resolve an issue with them that is causing my family to be homeless!!!

Vargos on the lake is an Asset Living property in Houston, Texas. I have lived at the Vargos property for 18 months now. The property is beautiful, but is ill managed. And the beauty of the property is overshadowed by the lack of care and attention to the myriad of concerns from the residents that actually abide by lease terms/conditions and are responsible, respectful and courteous. This has been the worst experience I have ever had renting in a property that advertises as luxurious. The price to live here is very steep for the disregard from the leasing office as a whole for the concerns tha…

Gail at Central Park. Beautiful building opened 2022 for affordable low income housing with a low income housing tax credit to seniors with a cola of 3 to 5% per year. The first year asset living came in, they raised our rent 17%. The next year they raised it 14% driving people out; while renting to smokers and not enforcing it. August 2023, I sent a certified Request for Remedy, with medical letters from my doctor stating, I required to smoke free environment because I have a rapid accelerating progressive lung disease. Secondhand smoke is the #1 preventable cause of death WORLDWIDE. They don…

Lmao you really acquired my apartment complex and ruined living there in under 3 months. This company doesn’t deserve to be around taking care of where people live.

Great management company! Can't wait to work with them again!

Asset living is amazing! I would recommend them to anyone who asks! Morgan was the absolute best!

This company has just acquired the apartment complex I reside at. They took over from a company that was not great called Embrey. So they're been here since th 1st of August. While I do understand that they are new, some things are ridiculous! There was a tree that was uprooted during Hurricane Beryl that still lays on its side in front of my building blocking the side walk. Our kitchen light went out this past Sunday night. My first call was Monday morning and I called again before 5pm. The light has still not been replaced. Today is Thursday and I've called everyday. How much time does it…

I have been waiting for a security deposit refund check since May 30. It is now August 14. I’ve been leaving voicemails for three members of the corporate office, including the division president, for the past 10 days. No one has responded to a single voicemail. I myself, have sent three separate emails to members of corporate, none of which have been responded to. I had someone at the call-center send an internal email to all the members of corporate, and still, have heard nothing back from anyone. In 10 days, not a single member of corporate has reached out to me at all. I resulted to messag…

This is without a doubt the worst and most unprofessional company I have had the displeasure of knowing. Two months ago I was sent my security deposit and promptly took it to the bank for deposit. 2 days later my bank informs me that the check bounced!!! How does a check bounce from a major corporation??? I received a fee from my bank for the bad check, and then the other payments I made all bounced from my account and I incurred fees. After a few weeks of back and forth with a regional manager, I thought the situation was finally resolved. NOPE! This is August, I have no check, and am no…

Terrible management. Do not answer calls, voicemails, emails. Unhelpful when going into the office as well. I’m disappointed we lost our previous management at my apartment complex.

First of all no one has returned my calls on my matter! Secondly I will continue with my experience and complaints . Percila the manager has continuously upset me with her attitude and actions, she would run and hide and lock the door and I could see her , doesn’t know what she’s doing can’t even add or figure out what she is doing when it comes to people paying rent coming at me the wrong way with legal stuff. Then she told me about why one of the employees that works at these apartments got fired for smoking foil paper on their property. I have much more to say about this place hold on!

Wow! I can not believe that this company is still allowed to operate. After reading everyone's complaints, it seems that there is a real problem here. I too have be unsuccessful in getting my security deposit back from my daughters rental. I have been passed on from Stonebridge to Asset Living with no response. I strongly believe that this is a scam and am worried I will not see my security deposit. I filed a complaint with the BBB. Maybe if you all do the same, we can prevent this nightmare happening to other tenants.

So n June i did a doordash delivery to their property and the third floor caved in and I fell through! Busted leg, knee fractures, and more I reached out to this management took them my hospital bills still no call! I got tired and hired an attorney! How do y’all patch concrete work up over old wood that was infested? I’ve tried to talk to management they always lying! Still no call back yet! I got tired and hired in attorney! Please avoid this property management! They sucks! But we will settle this in court!

This is the most unprofessional, uncaring company I have ever dealt with. Spoke with the regional manager after dealing with the mini hurricane here in Houston. We didn’t have electricity NOR a water for 7 days. Just returned home on July 15, and received an email that we may lose power again on tomorrow from 9am to 2pm..July 24, due to vandalism of breakers..so they will be replacing them! Please note I just bought $324.00 worth of groceries. Had to replace my medicine, at $165.00. The elevators are still broken. Called the corporate office several times and got no where with the regional m…

These people are responsible for properties and the people living there, yet they fail to follow the laws pertaining to having those properties. They also never return calls or emails and fail in communications and leadership. They have incompetent workers that move up in rank but haven't earned it. The staff in their office and on their properties laze around and fail time after time in handling their job.

I’m leasing one of his many apartment in NC Charlotte and just been living for few months and so far is the worse experience me and my family (wife and newborn) has experienced management is, I don’t find work to explain how bad are same for maintenance crew, the place is 100% different what they have on the web side. My advice stay away of any facility owned by asset living

Staff at Stonegrove Fall Creek (Houston) was very helpful and responsive to our needs upon moving in and during our stay. When we needed to stay for an additional 6 months, the front office and regional supervisor were accommodating. Upon move out, my original intent was to give them 5 stars. However, the move out has not been as smoothly. The contract allows for normal wear and tear of the carpet; however a significant portion of our deposit has been taken for carpet cleaning of stains (there are no stains) and odorizing (which seems to be a double charge). When I started inquiring about…

This is the worst property management company. While we lived at the Grove in Huntsville, AL, our power went out due to the main breaker not being maintained. We called this company repeatedly begging for something to be done - they did nothing and we lived in an apartment with no power for over 2 weeks. They explicitly violated city code for Huntsville, AL & when they finally did get back to us - they told us we could move out. Now they are withholding our security deposit from us and lying to us by saying they mailed it out when they have not. This management company is full of slum lords w…

Worst property management company I have ever dealt with. Maintenance issues were never fixed at the apartment I lived in and it is impossible to get in contact with anyone at the company. I was also forced to vacate my apartment when the power went out and they refused to fix it. I also never received my security deposit back after sending multiple emails and voicemails. I would advise against renting from any properties owned by Asset Living. Edit: I did receive my security deposit back but it was past the 60 days required by law.

I just wish the management for our property could have done a better job.

Moved out TWO years ago from 325 Heights Blvd. STILL have yet to see my move out security deposit. I have sent forwarding addresses to receive it. Numerous calls and emails over this period of time have been ignored. Extremely unprofessional and disorganized. It was a GREAT place to live before that. If I got a response to this and it was resolved, I’d be extremely surprised.

Currently living at one of their properties now and it's the most unorganized I've ever seen. The leasing staff is rude and disrespectful. The property has broken mailboxes, broke electrical boxes, lights that don't work, the maintenance staff is slow to fix things and they waited until the day of move in to show us the apartment we paid a month in advance for. The apartment was unclean when we moved in. I called corporate three times and contacted the office to fix things and they have been slow to do it. I live in the Park at Hoover in Birmingham, Al.

This company is extremely unprofessional Abbey Loveland doesn’t respond to anyone. She’s extremely rude and doesn’t help! The management as a whole is ridiculous. Haus at state college has been horrible. My niece has tried to get ahold of Abbey Loveland for MONTHS and no response. They treat their employees horribly. Do yourself a favor and never sign a lease with any of this company’s properties. Below are pictures of their “trash service”. Trash was left not picked up for WEEKS.

Is the Ariel still 5 months behind on maintence requests? I just wanted to see if there will be any assistance on my requests placed 1/27?

This review is for Flats on Tanglewilde Property. They were nice for the most part until you move out! Brenda & Dario (the manager) showed their true colors after I moved out. Not only Brenda lied and stated that she walked my apartment right after I moved (when in fact she was off), she claimed that I left a glass and a mirror in the apartment and charged me $50. She also claimed that I left trash bags outside and charged me $50. She charged me $40 for some paint drops that were caused by the previous maintenance guy. She charged me $400 somehting for damages without explaining and there was …

If I could give Stonegrove Apartments in Humble, TX a 0 star I would! Asset Living is there property management company and from reading there reviews I can see why there is a disregard for their complex!! Do not go and live here if you expect to have occasional visitors OR Do not go and visit your loved ones if they live here. For the entire complex there are only 16 visitors parking spot, of which, people early move because they will tow you for not being in one. I went to visit my sister for a few hours two days ago and my car was towed. I drove around looking for a spot two times and every…

This has been the worst move in. The new management company did not know I was moving in. The unit was not cleaned, they had to do the carpets the day I moved in and they only spot painted. The unit even after they had someone come in was filthy. I was lied to and saw a model which my unit looks nothing like. My cabinets are all mix matched inside, my bathroom fixtures rusted, my entire apartment is not painted correctly. I have not lived in my apartment since moving in. Management blames the old company but management should look over apartments prior to move ins. I was given a unit that was …

Unprofessional employees. Unprofessional language. This is a joke of a management team. Stay away from anywhere that is managed by this group unless you like the incompetent, unprofessional service they offer.

Moved out in October, still haven’t received my security deposit back. They also refuse to speak with you on the phone regarding anything related to your security deposit. The property you stay at will dodge your phone calls, emails, as well as the management company.

I have been living in an Asset Living property The Park at Hoover in Alabama for about 8 months. The on site management is ok but they are a little slow to respond to maintenance request. My biggest issue is the fact I haven't received mail in over 6 months due to damaged mailboxes. I reported to leasing office they said I needed to contact corporate. I did that several times by phone and email and no response. If I can't get my mail they'll stop getting rent.

Absolutely zero communication. Highly recommend avoiding this company I have yet to talk to someone about my security deposit and it’s been 2 months . Apparently the only one who works is the operator to direct your call to a voicemail that’ll never be heard. Pathetic!

Poor security, packages always stolen, break-ins all the time, bad customer service. Bad management overall