CMI Association Management Reviews

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CMI Association Management

CMI Association Management, 25211 Grogans Mill Rd # 313, The Woodlands, TX 77380

4.3 6 verified reviews

Association management for HOAs and condo/townhome associations in the Greater Houston area since 2021, with financial management and architectural/compliance services for communities, offering owner portal access via an online system and vendor resources.

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Landlord vs. tenant ratings

Landlord Rating
4.3 / 5
from 4 owners
Tenant Rating
4.2 / 5
from 2 tenants
Medium confidence · 4 landlord reviews

Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.

Fees & business details

From CMI Association Management’s website. Confirm current pricing with the company.

Years in business2,021

Photos

CMI Association Management photo CMI Association Management photo CMI Association Management photo CMI Association Management photo CMI Association Management photo

Rating breakdown

5 star
17
4 star
0
3 star
1
2 star
0
1 star
8

Based on 26 rated reviews from the last 3 years.

CMI Association Management reviews

5.0★Aug 2025

Bonnie is the best Property Manager ever! She goes above and beyond! She is very professional,courteous,and tenacious. Any property would be fortunate to have her. I highly recommend her! She’s THE BEST!

1.0★Dec 2024

Our experience with CMI association has been nothing short of frustrating. The level of communication is abysmal — emails and phone calls often go unanswered for weeks, if at all. When we finally do get a response, it is dismissive and fails to address the actual concerns we raise. Maintenance and repairs for common areas are consistently delayed or completely ignored, despite repeated requests. The company seems more focused on collecting dues and enforcing petty rules than genuinely improving the community or addressing homeowners' needs. Their billing practices are also questionable, with s…

5.0★Aug 2024

Mike Hughes is fantastic. I called him out of the blue asking him questions on my HOA dues prior to closing and he was extremely patient and knowledgeable. Mike followed up with some items right after our call and was available for additional questions. Thanks Mike for excellent customer service.

5.0★Aug 2024

I have worked with many property management companies, and working with Brandon and Diane at CMI has been the best experience. The have a great customer service approach!