Dayrise Residential, LLC Reviews

This review is for Dayrise Residential responsible for managing Southwood Vista (GA). My experience shows a consistent pattern of negligence, lack of communication, and failure to follow their own policies. From the start of my lease (Aug 2022–Mar 2025), I dealt with unresolved black mold on every window, roaches, and a severe gnat infestation. Maintenance repeatedly marked requests “completed” without fixing anything. These issues were never addressed despite multiple reports. In August 2024, a major water leak filled a hallway light with water and damaged my ceiling and walls. I reported it…

CREEKSIDE CORNERS APARTMENTS HOME (STONECREST/LITHONIA GA) I love my apartment, I enjoy the neighborhood, I have paid my rent EARLY each month that I’ve lived here since January & Im an extremely peaceful person. The only problem I have is my neighbor (who lives below me, who is also a MAINTENANCE man here at the apartments; I was told his name is TYRONE ), he has an abandoned puppy that lives on his balcony. The balcony is FILLED with piles of dog feces, dog throw up, pee & trash and yet the dog is still living out there. The smell that enters my home ANY time I open a window or door is horri…

This was the result of my stay at The Grove on Southlake in Morrow, GA. I dealt with leaks and mold issues since the end of last year. Two weeks before my move-out date (April 6), my water heater burst and flooded about 80% of my apartment. The fire department had to come out and shut it off because of the condition it was left in after maintenance left for the day. I ended up having to get a hotel room. The next day, they sent a carpet crew to pull up the padding, but they left no blowers or equipment to properly dry the carpet. For an entire week, I dealt with poor air quality in the apartm…

I’m sharing my concerns here because I haven’t been able to reach anyone by phone or email. I would appreciate it if someone could contact me to help resolve the issues I’m experiencing with this company. I've been living at one of the properties in Atlanta, Georgia, and it has not been a pleasant experience. I am writing to formally document a series of ongoing issues, concerns, and instances of unprofessional service that require your immediate attention and resolution. In October 2025, I received a bill from the apartment complex stating that I owed for electrical service. I promptly info…

Do not recommend leasing from any of the properties they manage. Of course, do what you have to do, but yeah, the reviews speak for themselves absolutely terrible experience!! Regardless of the reasons their customer service sucks. They did not return calls or messages. Nothing they do nothing to try to assist you. They just literally take your money and that is all!

This company owns Sonterra Heights Apartments in San Antonio and it is a horrible place to live. The company is property poor and WILL NOT invest in it or fix anything. I've been here for 5 years. It used to be a great place to live until Dayrise took ownership. It took me 4 years to get a FOB for the mail room and gym. But the worst part by far is the maintenance and upkeep of the community. My sink started backing up my neighbor's waste water and they did not fix it for 6 days. That's 6 days I was hand scooping my neighbor's waste water out of my sink, no sleep, just trying to keep my apartm…

To whom it may concern. I have had an ongoing, unresolved heating problem since 2024. In 2025 the manager at the time,Johnathan did give me an adjustment on my rental bill because the problem caused my electrical bill to skyrocket. Because the problem was never resolved and I am having the same problem with extremely high electrical bill I have reported this ongoing problem to the new manager,Brittany. I have presented copies of my bills to her and she agreed,verbally, to "take care " of the problem,but the problem remains unresolved. I have attempted to communicate with her superiors, but the…

Avoid renting at Legacy Ridge if you value your safety. If you are looking to live in what feels like a war zone, this is the perfect complex for you. I have lived here for approximately 10 years, and the level of violence in this apartment community has become completely unbearable. Gun violence occurs frequently, along with other criminal activity. On multiple occasions, I have had to rush to the floor of my apartment to protect myself during active shootings within the complex. Despite this ongoing danger, neither the management company, Dayrise Residential, nor the onsite management team …

There has been an alarm sounding off in the Fire Sprinkler Riser Room at Hilltop at Shavano for 4 weeks now. No one in leasing cares in the slightest. I can’t even get a response. There is an EMERGENCY ALARM sounding of for 4 weeks. 4 weeks of an alarm right outside my window. I cannot sit on my own patio. I cannot stay in any room of my home without hearing the alarm. This is evil behavior. Downright evil.

I have been experiencing ongoing issues with my air conditioning at Legacy Ridge. Approximately two months ago, I submitted a maintenance request because the system was not working. While the unit was eventually repaired, it only functioned properly for about two weeks before failing again. Since then, I have had to rely on portable units that run continuously, which has resulted in unreasonably high utility bills. Despite repeated requests, the problem remains unresolved. I have even inquired about a rent adjustment to help offset the additional costs I’ve incurred, but no solution has been …

These people do not answer the phone! I have been owed a refund deposit since 2023 I called them 2 years ago question the amount and requesting recalculation. No answer back! It’s been almost 3 years and I’m still sitting here with an incorrect expired check amount! You all will be served real soon by me.

Just to let you know, I am contacting a lawyer and I have called the news people who are very interested in this bug infested, gun shooting, car stealing neighborhood that you guys do nothing about. My apartment has been infested with roaches and now gnats from day one. Let me not forget that I can't even sit outside on my porch because my upstairs neighbor leaves her cat on the porch and the animal must have worms because worms are flooding my porch...white worms just dropping down all over my chairs. I tried to upload the video but it only let me do a picture and trust me, the picture i…

This is a sorry company. They don’t answer the phone. They don’t respond to emails or voicemails. I live in Legacy Ridge and they don’t provide equipment for them to complete maintenance issues correctly. Air has been messed up for 3 weeks. Maintenance has been working on it for those 3 weeks but it’s still not working. I was told the manager had to order new parts and that they didn’t know when they would be in. Smfh. I know the parts were probably never ordered though. I miss The old management company we had before Dayrise took back over. This is ridiculous. It’s been over 90 degrees everyd…

I have left several messages and have not been able to reach anyone or receive a call back. I am a resident of 4 years and have had many unresolved and unaddressed issues. Obviously there’s no concern at corporate level of the quality in the service or happiness in the tenants only if we continue to pay.

Shout out to Ms. Sarah, regional manager for Station 3700. Thank you for listening to my concerns, and addressing it . YOU ROCK LOVE . Thank you . Thank you. I’m at peace now ..

They place resolved charges on your credit history that shouldn’t be coming up at all and the lack of communication is terrible.

No stars is what they deserve!! This has to be an investor who buys out others that are in trouble. Been at Evergreen Terrace (GA) almost 6 years, so I've experienced the revolving doors of office workers. Nothing as been the same since Ms. Lorrie left and the new workers think app and email is the only way to communicate. Old tenants are not aware of new changes until you come across a situation and they don’t think they need to make you aware. They just sit in office always "in training" and have no answers for anything. They have to call corporate or you have to speak with the property mana…

They don't do their job nobody never pick up or call you back

This company not good no answer to resident phone or complaint I lived in my unit about 10 years but when this company come to that property hire management wore about them self we have too bad management been in this property when of them the current manager jordan he doesn't know anything about resident benefits and treat people as race because he races person he not knowledgeable and eligible to mange big property like this because his mintility very low and not take any issues or any complaints as series also you have resident use guest parking as garage 24 not move the car and make them r…

THIS PLACE IS A SCAM!!! & Since I can’t get anyone to answer the phone, maybe this review will get you alls attention!!! I just found out that I had $931 added to my credit report from Dayrise. I moved out in 2023. I didn’t owe them anything, I left in good standings, and there were no damages to the apartment when I left. So why am I being charged $931???? And why did it take 2 years for you all to come up with this?? I have since referred TWO DIFFERENT tenants to you all!! Why didn’t you all mention something then?!?! If something was wrong, why couldn’t anyone reach out to me IN 2023?!?! T…

SCAMMERS: APPLICANT BEWARE Scammers: I called in advance before applying and specifically told their agent Isaiah that I am an identity theft victim and currently working with the FTC & AG’s office and could provide proof because I placed identity theft alerts on my credit report. He told me he has worked with these accounts before and all I would need to do is provide the documents and unfreeze my credit with all 3 credit bureaus. So, go ahead an apply anyway. I was taking my time, and he emailed me to hurry and apply because he was showing the unit to others and didn’t want me to miss out. …

DOES NOT RESPOND TO ANY PHONE CALLS OR EMAILS FOR INFESTATIONS. ONCE YOU LEASE ANYWHERE, YOU ARE TRAPPED AND WONT GET $$ BACK. I moved to Southwood Vista (GA) as a short term lease, after moving from out of state and boy did I make a mistake. This place made my life a living H*LL. I payed over $1400 to live in trash. After driving across the US, I moved with an air mattress, some work clothes and a snack bag from the car. I had all my belongings shipped, which weren't there until the following week. They wouldn't allow me to get keys until after 3pm in which they make you walk the space with…

I have been living in Evergreen Commons Union City Ga. apartments for awhile since, 2020. I am now living in my 3rd apartment, because 2 apartments had severe water damages..I tried reaching out to Corporate for help...they are leaving me no choice but to take them to court for damages.. I would like someone from Corporate to call me back. For reimbursement of things My insurance didn't cover...

Resident at Sheffield square . Living in a roach infested out dated unit ! My one year old has picked up roaches ewwww ! I kill at least 10 a day ! No one will help me or reach out to solve the issues or move me and my children out of this unit !

Ive been living ima Dayrise owned apartment for almost 2 years and the last year takes the cake on how terrible of a company they are! I have called and left voice mails to corporate multiple times with NO response I have also voiced my concerns to the leasing office as well with no fix ! But the minute it’s time to pay rent and you don’t now everybody know how to call and email back !!

They do not respond to emails or phone calls

I am a resident at Reserve At Garden Lake in GA and my car was towed from the complex for an expired tag. My tag was ordered and I am waiting on it to come in the mail. The legal time I had was 30 days to renew. I advised the property of the issue and my car was still towed 1 hour away from the community and they also damaged my car. This is ridiculous I don’t feel comfortable living in a resident where I have to worry about my car being towed and broken into . People come to the lake shooting in the water it’s very unsafe and the gate is always broken. I can’t wait to move and I will never st…

I’ve been a resident at Dayrise Residential for four years, and unfortunately, I’ve faced ongoing issues with mold and water damage in my apartment since January 2023. Despite multiple maintenance requests, the problem persists, affecting my living conditions and health. Temporary fixes have not resolved the issue, and I’m disappointed with the lack of a permanent solution. I hope Dayrise Residential will address this matter promptly to ensure the well-being of its residents.

Avoid dayrise at all cost. We are still waiting for our deposit. Please do not stay with this property. We did everything they told us too and we have not heard back from Dayrise regarding our deposit from Paxton/Dayrise living Lilburn GA.

I lived in Shores on Sweetwater, located in Lawrenceville, Georgia, since I was pregnant more than 2 years ago the problems with the cockroaches began, before my daughter was born I notified the manager Rafael that the problem was horrible and I was scared because my baby was on the way, they never solved anything, the problem was getting worse every day, the cockroaches walked around even my daughter's toys, even when I cleaned my house the cockroaches went to my room, one day I went to the office to ask for a solution, when I also asked for it many times, and Mrs. Nora Perez new manager is r…

DO NOT LIVE ANYWHERE OWNED BY DAYRISE!!! They do not care about their tenants AT ALL, they just want your money. I moved into Creekside Vista Jan. 30, 2024 with a roommate. My roommate left me and I was stuck paying $1500 every month for a 2bd2bath. At first I was going to keep sticking it out but there were SO many maintenance issues…so many that it didn’t make sense for me to keep struggling AND not even be happy in my home. I asked Markeisha Robinson to transfer me to a one bedroom so that it was more sustainable for my pockets and she did (she’s literally the best leasing office manager I …

poor communication can't get maintenance service in timely matter they just want your rent every month and customer service is poor less 1/2 star

I never opted for my rent to report on my credit. I need someone to contact me or drop contact info. Thank you

I've lived on this property for over 10 years,The property went downhill,We have three pools that we can't even use because there's no chairs.Listen to get new chairs since last yearAnd here we sitA year later with no new chairs just excuses from management

I've had a very disappointing and long-winded experience dealing with management that honestly is for an open and close issue. I don't have much faith in the management time for what is honestly a pathetic display of customer experience.

I have never seen such an unprofessional property manger ( Jleigh Chambers) in my life. So a little back story I stay at one of dayrise’s properties (Woodbridge villas in sachse) and everything has been pleasant enough until now. Unfortunately my grandmother and grandfather were both hospitalized due to her having a broken hip, arm, and sepsis while under the care of family members who then let her lay there for 2 days with no help, on top of that my grandfather is unable to care for himself as he is very weak and can’t walk so he was unable to help her. We got them out of that house and into …

My family and I have stayed at one of your residencies which is Lakeside Villas on grand prairie tx for two years.. we're not the best people in the world but I promise we respect others first this experience with lakeside has been one too remember we're less than a month out of here didn't renew our lease mind you there's been other issues with the office (Melanie Jones) assistant supervisor she's very rude and her attitude is if she's doesn't care there has never been a good relationship between her and I and I'm ok with that but now it's coming off as bullying to get a violation less than 3…

Called 8 times and no one answered the phone for me. I think that this is highly unprofessional for a company whose customers are trying to contact them about serious matters in regards to rental properties and no one will answer the phone or return a phone call.

I have a unit in Atlanta with this corporation. My apartment flooded 3 times in January from the unit above me. They uprooted my floors and opened my ceiling at the end of January. Dust and dirt is everywhere. We are approaching March and my unit has still not been repaired. I do not get contacted by anyone from the main office unless I call 15 tines over. I have tried the corporate # goes to voicemail. My first renters experience has been disastrous from start to finish with this company. I was never given a mailbox key until months after moving in. My unit was canceled a day before movin…

Dayrise the maintenance supervisor Rebecca at the Parke at Oakley Fairburn needs to be fired. Rebecca is lazy. I transferred apartments there is a list of maintenance issues that should have been addressed before moving into the unit nothing addressed but two things. I have spent $300 out my own pocket to address holes roaches ect. absolutely awful. All she does is ride the cart pick up trash with a stick and smoke cigarettes all day long. The other Maintanance guys excellent. You have to pull your maintenance crew up to speed. There is so many code violations I came across in my apartment it’…

RE: Kim Casino; We have a new manager at The Villas @ West Ridge Apartments in Lithia Springs, Georgia. I’ve only met with her twice but wanted you to know she’s very pleasant and kind hearted to work with. She will be a great asset to the community. Thank You for bringing her on board. Sharon Wilson Apt. 911

I am still owed money from May 2023 move out. What’s the point of telling people to reach out via email but you never respond

Sadly I had to give them one star. I would not recommend The Hilltop Apartments in San Antonio Tx. It literally takes months for them to get to a work order after your submitted tons of them online. The office staff is very unprofessional and make excuses for everything. Not to mention they never answer the phone and when they do good luck with still not getting your problems resolved. Same with the management co. No one ever calls you back or answers the phone. I would not recommend.

We got a freeze this weekend and my garage is in another building. The pipes busted in that building and my garage got flooded and so did my posesiones. It’s is 8 degrees and the apartments wants me to get my wet stuff out of my garage within 2 days. They also want me to use my own insurance when it’s supposed to be there insurance I file with. Also not wanting to get me in another garage. They are wanting to offer me small storage units throughout property instead. This is I’m unacceptable. We are suppose to be in a Luxury Apartment Completely in Frisco Texas(Lebanon Ridge Apartments)

Moved in Sep and have yet to receive my deposit back. The apt sent a email showing that I OWED NOTHING and that cooperate is in charge of sending me a check YET ITS 2024 and still no refund. I call call call leave message and no one return calls