ELDA Management Services, Inc. Reviews

Too shelf! We are from out of state and bought a rental back in 2022. We didn’t know who was who among Houston property managers, so we did hours of online research, cross-referencing BBB listed companies with longstanding accounts against the major online reviewers. ELDA ended up being the most experienced that also had a consistent decades-long, documented presence on BBB - the significance to us is for decades they never took their BBB profile down for a complaint they couldn’t resolve. Indeed, we know now they deserve their five stars bc they have resolved everything always; simply we h…

ELDA management has been very helpful a smooth transition from selling our home that we were in for over 10 years into the rental home until we decide to purchase our forever home, thank you Stephanie Castillo to have went over and beyond

I have had the best experience working with ELDA management. They are an attentive, responsible and professional company who have made managing my property a breeze. I’m impressed with the level of integrity that is brought with every interaction between myself, tenant and management team. Plus they are amazing at working through issues/ situations and keeping me informed. I highly recommend ❤️

This is our first Experience ever renting our home. I really thought they were going to look out for us But instead, they only look out for the tenant!! Our tenant left early which we agreed to, but they turned off the power which we did not agree to and now our house will sit for three weeks and destroy the chemicals in our pool and could actively promote mold in our home!! They are trying to take the money in the reserve to pay for the power for the next two weeks. This is unacceptable and they did not do a walk-through with the tenant before they left either, so we have no idea What shape o…

We have been with them for 8 years and couldn’t have chosen a better Management Service for our needs. Very thankful to Stephanie and Juan- who have always listened and helped, very professionally even during hard times such as hurricanes and bad storms, working hard and making sure services are delivered. Elias has created an outstanding team and it shows in their work. I wish this organization continued success and growth!

We are very happy with the services provided by ELDA Management Services, for us is a peace of mind to know that everything is under control and well take care of. We have been using their services for almost a year and they have been able to complete and solved the issues at our property, always keeping a very effective communication. Thanks for the great job and looking forward for more years of working together!

I’ve been working with this company for 4 years and love how they respond to things, how they inform me of things that are happening around my house. I lease and feel like this is my home.

Elda did a great job fixing my door and replacing my stove. They answered quick

This company very compassionate to the client.👍👍👍🙏🙏🙏

This is our first time with a property management and this has been a very bad experience. Please save yourself the headache. It’s so many issues. I can’t even enjoy the new place from day one and now we in the 3rd week. I tried to be patient and give them a chance. I do not like complaining and make a fuss about things but it’s always something wrong. This situation has become very overwhelming.

I waited a long time to post this review due to whom ever does the rebulttles is damn good... BUT JUDGMENTS DONT LIE...they just take a looong tiiiiimmee.lol Elda, particularly Stephanie and Juan were great during my 3yrs... Until I informed her that I was purchasing a home and not renewing. Never late on rent (3 weeks paid ahead every month actually). The last thing I imagined was to be treated like I was. I first received an email stating that I would need to repaint, prior to moving. Umm, I'm new to TX so I figured I'd educate my self on renters rights. Just like FL, normal wear and tear a…

Be cautious when renting from ELDA Management! I rented a home and left it in good condition, which the owner himself acknowledged during the final walk-through. He even said the only issue was the carpet needing cleaning — which I agreed to cover. Despite this, after moving out, the landlord is now claiming damages that didn’t exist and is refusing to return my deposit. Thankfully, I took pictures. This kind of behavior is not only unethical but also disappointing. I’m sharing this to warn others to protect themselves. I sent over my pictures and requested to see the reciepts for the repair…

Very pleased with the work orders have been resolved and fix.Thank you very much and god bless you.

My experience has been nothing short of extraordinary with ELDA. Mrs Stephanie is an ANGEL! She made the application process so seem less and easy. Everything was quick and I was able to move in with a week! I’m so very appreciative of her hard work and the rest of the team! Thank you again!!

I have been working with ELDA Management for almost a year, and during this time they have been a pleasure to work with. I know that I can trust them to manage my rental unit and take good care of the tenants living there.

I thoroughly enjoy working with ELDA! I have had them oversee my property for over two years and am about have them take on another one! Their owner portal is easy to navigate and track expenses and rent collections. They communicate well when there are repairs to be made. Excellent property management group!

Great Team of caring people. The have always responded to any of our needs quickly and efficiently!

Do not rent with them! No organization, no direct point of contact except to the two ppl that are not doing anything at all to accommodate tenants. My A/C has not been working for going on a month now, 2 diff contractors came out 4 times now and A/C is still not working. This management company is trash. You cant talk to anyone but Maria who don't do her job at all. These people are the worst.

Bad bad bad they lie do no value consumers only care about getting you in a lease.Maintance issues is a huge problem they make you missdays of work for a simple visit, and then want to add extra charges and no take that into consideration.

Bad bad Stephani is the worst she lies to get you in a lease beware beware

I am a first time renter after a 5 year break up and Stephanie helped me so much with the viewing and moving forward with a property in the area I was mostly looking forward to moving too. She was quick with the paperwork AND she met me up on a SUNDAY to view the property, that is dedication that I have yet to see from any realtor company. I also expressed a few concerns and comments with Stephanie and she discussed my concerns with her team and was able to give me answers in a timely manner. I am impressed with their communication and willingness to go above and beyond for the landlord and t…

Excellent service rendered

Awesome job I have experienced with this technician.

So far our experience has been great. Stephanie and Juan and team have been easy to work with and quick on responses. They made our move-in process smooth! Checking back in after being at our location for almost a year. The ELDA Management team has been efficient and timely in responses to any questions or concerns. The meld system is very effective for submitting maintenance items. It’s a good tool for tracking and scheduling repairs/visits. We are grateful for their support!

Great maintenance service only for themselves kept my deposit.Reconsider before using this company honesty I do have pics of the unit when I moved in wasn’t cleaned at all. Stephanie Castillo I wish I could’ve talk to the owners of the house

My experience has been very pleasant. Stephanie Castillo was very helpful and informative throughout the application process. Juan in maintenance was very attentive with the work orders I placed and followed up in a timely manner to insure they were addressed. The vendors dispatched to my home were very professional and completed all work to my satisfaction. Even worked through the weekend to fix my hot water heater. Big thanks to Armando and Ruben for their service. Solid team that provides the service I would expect from a management company.

I want to say we are super impressed and so happy with maintenance. They did an amazing job and fixed so much stuff after we moved in, also they even had attention to detail (like covering the holes from where they nailed). I can not expressed enough how uncommon this was for us and how amazing they are. So far we are super happy with management(Stephanie) and maintenance. If this changes I will always update my reviews.