Emerson Property Management Reviews

I had the pleasure of working with Liz to get my tenants in a property. Compared to every property management company I've had to deal with in the last 20+ years, this was the best experience. She's prompt, thorough, and kind.

For a property management company, i have to say I was completely satisfied with the level of communication that was given. Liz was always available to answer any questions we had. Evan my client was impressed with their service. Will not hesitate to work with them again if the opportunity present itself.

Liz Holubec-Delgadillo was absolutely amazing to work with! She was communicative, detail oriented, and highly professional throughout the entire process. She stayed on top of everything and was always quick to find solutions to any inquiries. It truly made for a smooth and enjoyable experience. I would absolutely recommend working with Liz!

Very organized and professional staff. They are always accommodating and helpful at any turn. Thank you Liz!

Great management company. I do recommend working with them. They work with you and are prompt and courteous. Liz Holubec-Delgadillo was a blessing when I needed one.

Christian seems to be the ideal Property Manager! So kind, considerate and helpful. The issue of the loud noise from AC condensers remains unresolved for me as Emerson Property Management no longer handles that home which has new tenants. However, his out of the way support to provide more information and understanding is really appreciated. Must say the owners for whom he manages are really lucky.

As first time owners of a rental property, we were unsure about the process in its entirety. From the make-ready facilitation to the monthly owner document reporting, Margo outlined a seamless process for us. To say we had a uniformly exemplary experience w/ Margo would be an understatement. She has been informative, invaluable, and a kind guiding asset for our investment journey. The team as a whole were efficacious and found tenants for our property quickly without delay. I’d highly recommended partnering w/ Emerson Property Management.

I’ve been using Emerson Property Management for my rental property in Houston since day one, and they’ve been excellent. They handle everything from marketing and tenant screening to maintenance and ongoing management with professionalism and care. My main contact, Margo, has been especially responsive, knowledgeable, and a pleasure to work with. Truly a stress-free experience and highly recommended

Emerson has provided top notch service preparing our rental property and getting it leased quickly. Margo has been great to work with, she has been extremely attentive and responsive.

Beware of any property that is management by this company. They have absolutely no compassion for any situation and go to the extreme to get their financial gain. We lived there for a total of 3 months I was placed on FMLA with no financials due to my mothers health decline with dementia. She was on home hospice care. We depended at that point on my mother’s pension to pay rent. When asking for a couple of days as a grace period to pay the rent which was literally 7 days as my mothers pension came in the second weds of the month this company said no we need to treat everyone equally. By that T…

I had to share! I had a home to rent in Houston, however I did not have time to do a good job at managing my property. A colleague of mine recommended Emerson Property Management. THEY WERE HEAVEN SENT! Emerson rekeyed and inspected my property to assure it was going to pass the Texas Property Code. After we passed, Emerson listed the property on the MLS for a tenant! It truly was just that easy. Margo Broughton was the communicator! She answered all my questions using words I could understand. She had patience with my lack of knowledge, which I truly appreciated her professionali…

Thanks for managing my property properly.

Emerson Property Management offers first class service. They have been a Godsend for me. They have taken away the tasks and worry from owning my real estate portfolio. I’ve had the pleasure of working with Christian at Emerson Property Management, and I can confidently say he is an exceptional property manager. From handling tenant relations to coordinating timely repairs, Margo consistently goes above and beyond to ensure my properties are well-managed and my concerns are addressed. He is personable, attentive, and incredibly reliable — always taking the time to keep me informed and engage…

Emerson Property Management has been reliable and professional in handling my property needs. Their communication is clear, and they respond promptly to issues, making property ownership much easier. Margo Broughton is especially outstanding. professional, knowledgeable, and efficient. After speaking with her, I felt confident everything was being handled with care and expertise.

Emerson Property Management is a fantastic company and I highly recommend them! Wonderful staff that are prompt at resolving any issues that may come up. We've had multiple management companies manage our property but Emerson is top notch. Shout out to our asset manager Christian who always goes above and beyond to ensure we are kept in the loop and always provides the best solutions and is on top of everything. This is a very hands-on company and will take care of you!

Margo was my property manager when she worked at Mynd and I followed her when she moved to Emerson Property Management. Mynd was a large company that one could easily get lost as a customer and Margo was a rare gem at the company. Working with a smaller owner focused company is always better. The owner is helpful and engaged with his customers as are all of his employees. This is the fourth property management company I have worked with to take care of my rentals. I have very happy with them. And Margo is a real treat to work with.

I had an amazing experience working with Kim at Emerson Property Management! From start to finish, she was professional, responsive, and incredibly helpful. Kim kept me informed throughout the entire leasing process, making everything smooth and stress-free. Her attention to detail and dedication to excellent service truly set her apart. I highly recommend Kim and Emerson Property Management to anyone looking for top-notch property management services. Thank you, Kim, for your outstanding support!

They were professional, responsive, and made the entire process smooth and hassle-free. Everything from communication to handling the details of renting out my house was well-managed. Highly recommend

We have been working with Emerson for quite some time now. Super professional staff and extremely friendly! HIGHLY RECOMMEND!!!!

Margo has been great to work with and I would recommend Emerson to anyone who is considering a property management solution. She is urgent and communicative when she needs to be, but most of the time it’s been very hands off for me as a property owner. Thank you team!

The Emerson team are truly the best in the field. It is a pleasure working with Kim, Margo and Cameron. They take exceptional care of their properties, clients and vendors. Can’t say enough about the dedication they have in providing quality service and excellent communication.

Update 10/18 To the person that replied to this comment from Emerson. Yes the company that I selected is going to my house twice a month to check on it and I do not pay them while my house is vacant. So your thought of how it works with other companies is incorrect. The comment..when I first got my house looked at what all needed work done the employee from Emerson said: "If you believe the property is ready, and don't want to complete the above items, then I don't think we're a good fit." That was an unprofessional thing to say. They could have said it like "At Emerson we only rent out home…

So far so good! Kim is my PM and she is super responsive and knowledgeable. I'm still at the beginning stages of earning cash flow with this company, but I am very happy thus far! Thanks Kim!

Emerson property management has been great to work with. When I bought my investment property in Cypress a year ago, I did a lot of research to identify the best property management company in the area. What caught my eye is Cameron’s YouTube channel. I watched every single one of his videos and was impressed with his knowledge of Houston real estate market. I knew my house would be in good hands with Cameron and his staff. It took them less than 10 days to get the property ready and rented. Liz kept me updated on the process every step of the way. My current property manager is Kim. She is re…

Emerson manages multiple properties for me and has done so for a long time. I've been affiliated with them since they were a one desk operation and have watched them grow to the #1 rated SFR property management company in the market. It helps that Cam started as a multiple property owner and understands what is required for an owner's piece of mind. The entire team work hard to service their owners and tenants in an everchanging market. My PM is Christian Hallmark and I could not be happier with the care my properties receive and will continue to utilize their services.

Emerson Property management was a delight t work with. Very professional and fast responding. They have a great system in place to help clients find their new home.

I shared with Liz/Laura Holubec that we were in desperate need of a new home for our autistic daughter. In the process of approval we were told to pay off a debt before we could move forward. We paid it the next day. They had trouble verifying proof of payment, even though the proof document was sent to Liz/Laura. I have the text where Liz/Laura states once it was paid, she would start the contract process and send it over to my realtor and myself. We waited 3 days to hear back. They got impatient and gave our new home to someone else and let them put a deposit down as well. My family and I ar…

Liz Holubec-Delgadillo was incredible throughout my search for a new home. She was attentive, responsive, and genuinely helpful with every question and concern I had. She explained everything in great detail, which made me feel confident and informed every step of the way. Thanks to her, the entire transition felt seamless and stress-free. She was a blessing during this process! I highly recommend her and Emerson Property Management

Christian is truly amazing. Very professional and patient when answering questions or resolving issues. Emerson keeps me informed and allows me to not have to worry or stress about the property. The effectiveness and professionalism is worth every penny.

Liz Holubec-Delgadillo was amazing! She was so quick to respond and answered all of my client's questions. She is incredibly knowledgeable and professional. Thank you Liz!

It has been both very refreshing and extreme pleasure to work with Margo and the entire team at Emerson Property Management! Their properties are very well maintained. Everybody is friendly and very responsive.

Liz Holubec-Delgadillo Was so amazing in my search for a new home and was very attentive, responsive and helpful with every question and concern I had!! She made this transition for me more than smooth and was a blessing !!! Highly recommend her and Emerson Property Management !

We have been using Emerson for 3 years now and have had a very good experience. Chris has been helpful and the communication is straight forward as issues come up at the properties and are dealt with.

I had a great experience living on Emerson property. People buying my new home .What I love the most about them they stick to the rule of the game and they make sure everybody’s doing what they’re supposed to do. I had the opportunity to work with one of their team members . He was great understanding he listened . If you’re looking somewhere to live until you purchase your home check with Embassy property management company they are great.!!!😊💕

Margo is amazing! She has helped guide me through some difficult situations regarding my father's estate. I am so thankful for her! I am truly blessed that she is my account manager! Thank you so much Margo!

Liz Holubec-Delgadillo was our main point of contact on a recent lease transaction I did with Emerson Property Management and she really helped make the process so smooth. She was kind, attentive, and always quick to respond whenever we had questions, I would be happy to work with her again!

I worked with Liz on getting a rental for my client. She was extremely helpful and professional. She made the process very easy and simple.

I’ve been very satisfied with the customer service I’ve received so far! They are great with communication and timely in their responses to my questions and concerns. Thank you for making renting a breeze for me and my family!

Val , she was great. Very communicative and fast to discuss any concerns the customer has. She's full of positive energy and does amazing with her role. She definitely made the process easier and less stressful!

Great crew very patient and professional. Val has been very helpful and kind even when I've been stressed since my move-in window was super short. Just beware they do not respond to applications on weekends so send your stuff before then if you are rushing to move.

I had a wonderful experience with this company but mostly with Valeria she is very attentive to my needs and informed me of all the things I needed to know. I’ll definitely be referring people to this company!!

Valeria is amazing! She’s very informative and explains the entire process clearly, which made everything so much easier to understand. If you’re looking for a home, I highly recommend working with her — she truly goes above and beyond.

I had an excellent experience working with Valeria Garcia. She is an outstanding real estate professional — extremely knowledgeable, attentive, and kind throughout the entire process. Valeria took the time to answer all my questions and made sure everything was handled smoothly and professionally. Her expertise and genuine care really stood out, and I truly felt supported every step of the way. I would gladly work with her again in the future and highly recommend her to anyone in need of a top-notch real estate professional

Working with Valeria García has been nothing short of exceptional. From start to finish, she demonstrates the kind of professionalism, knowledge, and attention to detail that truly sets her apart. Valeria doesn’t just meet expectations—she exceeds them every single time. Her ability to anticipate needs, provide solutions, and deliver results with such precision is unmatched. She is polished, reliable, and has an outstanding ability to make every client feel valued and prioritized. It is rare to find someone who embodies both excellence and genuine care in their work the way Valeria does. If …

Muy fácil el proceso de rentar con esta compañía. Valeria fue de mucha ayuda . Recomiendo rentar con Emerson.

I recommend working with this company if you are moving or relocating to the Houston area. Valeria is very knowledgeable & attentive to your needs

Great company to work with in the Houston area.Valeria was very kind and provided great support throughout the process.

Easy setup to begin renting and they have been quick to respond to all questions and maintenance requests!

Horrible company. I applied to rent a place and went through all the screening. They informed me after i paid $100+ that someone already has signed a lease. Mind you, this was just HOURS apart. They could’ve informed me that another applicant placed their deposit. They could’ve told me that someone else’s application got approved already. They just want your money. Valeria Garcia lacks honesty, compassion, and integrity. I won’t be working with this company ever again. Save your money.

I wouldn’t recommend this company to my worst enemy. Their customer service is a joke. I had to call multiple times just to get someone to answer basic questions. Each time, I was promised a follow-up that never came. It’s like they don’t care at all about their tenants or future renters. As for the houses? Absolutely awful. The one I rented was full of issues from day one. The plumbing was faulty, the walls were thin enough to hear conversations from next door, and don’t get me started on the “luxury” appliances they brag about half of them didn’t even work properly. There were leaks in the …

Horrible service. DO NOT USE! Allowed someone with a fake information to rent, destroy, and steal everything from my house. Then held the house hostage after the fact. Everything that was worked for destroyed for me to pick up… STAY AWAY

Homeowners: Beware of Emerson Property Management. I am a Black female veteran who trusted Emerson Property Management to manage my home, and they have completely failed me. Their negligence, dishonesty, and refusal to follow the law have cost me tens of thousands of dollars. Here is my full experience: • Fraudulent Tenants Approved: Emerson approved tenants who used a CPN (confirmed by my private investigator) to pass screening. This is illegal and a complete failure of their duty. • Tenants Defaulted on Rent: The tenants moved in December 2024 and stopped paying rent after May 1, 2025. Eme…

Emerson Property Management, Inc. in Houston, TX, was a complete disaster to rent from. Their $75 application fee felt like a scam—weeks of silence after submission, with no transparency. The property I rented had a broken AC and leaks, but maintenance took over a month to respond, and the fixes didn’t last. Communication was awful; they dodged my calls and emails about mold issues, blaming me for pre-existing problems. Worst of all, they withheld my entire deposit for vague “damages” despite my move-in photos proving otherwise. Their strict screening process seems designed to exploit desperat…

This company is terrible. They don't care about your property. If you go with these people, you're honestly playing a very dangerous game. Because if they don't check on your property you're gonna end up having to replace stuff when the tenants leave. The communication is not good at all. Just find somebody else and save yourself the headache and money.

I had the pleasure of speaking with Valeria Garcia, and she has been incredibly informative throughout the process. When it came to the rental properties Emerson has listed, Valeria took the time to understand my needs and has been patient, supportive, and proactive every step of the way. She consistently follows up and keeps me updated as new properties come on the market. I highly recommend working with Valeria if you’re looking for your next home..

Margo was such a pleasure to work with. She was very professional and knowledgeable! I look forward to working with her again and to calling her a friend!

Would not recommend. A male maintenance worker came into our apartment with no notice at 8am. I was not dressed and screamed so loud when I opened my bedroom door. As an apartment with 2 young women, this is beyond inappropriate. When I made a complaint they said they “forgot to notify” me and did absolutely nothing. When we first moved in, they charged us for utilities for the entire home, not just our apartment. We had to fight with the utilities company and Emerson for months until it was corrected. Additionally when new tenets moved in, the door separating our units was never secured and w…

The team is great to work with. Always responsive to inquiries or maintenance that is need.

I truly appreciate this property management company. My partner and I have been with them for a year, and we’re renewing our lease. They are very attentive and always resolve any issues we’ve had within our lease agreement. They’re respectful, reliable, and I would definitely recommend them to anyone looking to lease.

Very professional company. They are very prompt with everything they do.

Liz was very kind, professional, and timely! She answered all of mine and my clients questions promptly and with ease. 10/10 recommend working with Liz!

While I am still new to Emerson Property Management, I cannot be happier with my move to them from a larger competitor. I have had discussions with Cameron, with Margo, and then with Kim, my Property Manager. Everyone has kept appointments, been on time to meetings, and respected both my time and my money. Emails have consistently been responded to within hours, not days (like my previous PMC). I asked for extra hand-holding and communication when I onboarded, because I'm still new to the property management. Margo and Kim have consistently provided as much help as I have requested, answered…

Working with Liz was a great experience! She was very helpful, responsive and ensured everything was handled efficiently. I appreciate her professionalism and would gladly work with her again!

I had an incredibly frustrating experience with Emerson Property Management. They kept a rental listing marked as “active” even though they had already accepted an application and deposit from another applicant. Despite this, they still took my application fee, ran a credit screening, and even contacted my employer—all while knowing we were never actually being considered for the property. This kind of misleading and unprofessional behavior is unacceptable. They wasted our time and money with no transparency or accountability. If you are looking for a property management company that operates…

I loved working with Liz. She was easy to work with and very responsive to emails and questions. My experience with a management company has been poor in the past, but she has made me realize that there are good ones out there. Well done Liz.

Kim, my Emerson Property Manager has impressed me ever since I on-boarded. Kim has kept me informed of every process, answered every question timely, followed up consistently, and been warm and genuine. I feel like I am a member of a family, not an after-thought, like with my previous management company. I vote that Kim needs a raise! 😁 ✋

Liz was easy to work with and very effective and efficient

Awesome Company. At first I was skeptical about how their Melds work. After having an interaction with Emerson Property they take the needs of their TENANTS above and beyond. Their response time is handled in a timely manner( less than 24hrs). Emerson also follows up with their TENANTS as soon as the repairs are done. I would recommend Emerson and their Vendors to anyone.

Flickering Lights resolved accordingly and in a timely manner. It was a professional and cordial visit with positive results! Thank you very much for your attentiveness regarding this issue!

Kim and the Emerson Property Mngt team are incredible. My fridge went out unexpectedly and Kim got on it quickly. She went above and beyond to not only have it replaced, but also made sure that I wasn’t charged for this. Her along with, Sam, who came and replaced the unit, are a fantastic team. I would highly recommend Emerson and personally would recommend Kim and Sam. Thank you again for all of your help- I really appreciate it!!

Liz was very professional and she promptly assisted my clients need to move into their new home.

Tuvimos una no muy buena experiencia en rentar casa con ellos, es difícil que atiendan las órdenes de mantenimiento aunado a esto la casa que rentamos solo estaba maquillada para verse como nueva pero en verdad desde el primer día de renta se comenzó a caer piezas del baño y el piso al tercer mes de estar hay se comenzó a romper, cuando pides que arreglen algo le toman opinión al dueño obvio pero si el dueño no acepta la reparación (por el costo) ellos no la hacen y pues hay que vivir el resto del contrato en las peores condiciones para mi la verdad mal experiencia.( no recomendable)

Emerson property management has guided me through all the process as well as teaching me along the way.

As a renter who loves where I live, it's great to have a management company like Emerson Property Management. They are professional and efficient anytime I need their help.

Liz responses where very effective and timely. The precision of communication from the Emerson Property Management site and team is worth every star of this review. Thank you for everything!

The Maintenance man was great , very professional and did a great job repairing the ceiling

It was a pleasure to work with Liz. She was very helpful and informative. If we ever had any questions, she was ready and willing to help us! My clients are happy with the process.

Morgan is awesome at her job! She is very knowledgeable and responded quickly every time we reached out to her with questions. Thanks for helping me with my sweet investor client recently. She and I appreciate all your help!!

So far a terrible company to deal with. Hard to get a hold of and are not prompt with responding to emergency calls and emails. My daughter and her friends rent your residence in a college town. If you truly cared about responding to the problems you could have done so after they emailed and called you several times.

My AC has been at 80 throughout Summer in Houston. No matter how many requests are submitted, they do not fix the problem. Good luck if you are a renter and they are the property managers.

Emerson property management is the best. The entire process from the showing to the move date was fantastic. Mrs. Liz Holubec-Delgadillo is a valuable asset to the Emerson organization. I sent numerous emails almost daily with questions and concerns and Mrs. Liz responded back to me with no waiting for responses. She answered back quickly and respectfully. She took concerns seriously and with care. Thank you Mrs. Liz and Emerson Property. Will recommend you all any time. Sincerely, Kecia Nunn

We lost power and Emerson had our problem fixed in less than 12 hours with no interruption to our daily household routines. well done

Emerson wasted no time and the repair was done immediately after the storm ..The repair crew was percise and did a great job as well..

OMG! Kim Cordero and Cam are simply AMAZING! The level of integrity, patience and transparency is what sets them above the other property management companies! My husband and I are new landlords and have had many, many, many challenges with the previous property management company but Emerson has been a breath of fresh air. There is hope that someone honestly cares to help! Thank you!

I recommend Emerson! They are not just professional but treat you as family with care and compassion. God bless your business Emerson! 🙏😇

Emerson is a great property management company to be apart of. Cameron, Kim, and Margo are exceptionally professional and great to work with. The ambiance here is always inviting and comfortable. I recommend them 100%. Thanks guys for being awesome!

It was a smooth transaction working with Liz with Emerson Property Management from end-to-end. Very responsive to my clients questions as well as my questions and concerns. The property touring instructions and application process was simple and easy. The property was clean and ready to move-in. We had an approval within 3 days. Realtors commission is important in the process as well and that is made easy as well. No waiting for weeks. Thank you Liz for making our experience a GREAT One!!! I hope to work with Emerson again in the future!!!!

Just got to say that any time I have a question or request Ms. Margo Broughton responds quickly and kindly, we really appreciate her help.

Kim is an outstanding Property manager. She is dedicated in delivering the highest level of customer service through her attention to detail, timely responses and exceptional problem-solving skills. Highly recommended!

I have been trying to get in contact with someone at the office for the past two weeks and they are not returning calls. They keep hitting me with late fees when I had a credit of over $500.00 on my account. No one wants to explain what happened to the credit that was on my account . Not only are they not returning calls but their calls are answered by a hotline instead of the main office . I was unaware that the water utility is paid through them since that wasn’t mentioned in the initial meeting after the property was switched over from Texas Property Management. They are trying to put an e…

The dryer in my place stopped working and I promptly sent out the service call and got a quick response and just like that a new dryer was installed this morning. Thank you for reaching out to make sure we had what we needed. Really enjoying my experience with Emerson Property

Emmerson has offered exceptional service as the property manager of the house I leased for the last two years. Throughout this time, their level of support and understanding is truly appreciated. The condition and maintenance of the premises have been taken care of, and the maintenance staff has always been accommodating. Their prompt attention to every concern, be it major or minor, has demonstrated their commitment to their tenants and our overall well-being. I will not forget their kindness in cases where I needed some time to correct my funds for the rent; it was a gesture I will forever r…

My home was broken into at the end of January. My door was busted, I had to push my couch in front of my door so wind silent blow it open during the night. Contacted EPM for 3 days about my door and on the 4th day they sent a vendor to fix it. Due to their failure to fix the fire immediately, I had to miss work. A few days later I was being contacted about rent being due…although the rent check was short due to me missing work because of their carelessness. There was also a young lady in the main house having repair issues due to her sewage being backed up which EPM refused to fix, causing my …

Don't do it. They took over my lease. I sent them a certified letter saying I was breaking my lease due to being in fear of my life in the hood after a shoot out in front of house! After they filed eviction ha. Lawyer said it was my right to do so. Find somebody else or leave!

This company has taken $1695 from us and filed for eviction 6 days later and are using a $100 reversal for the reason. When told they were going ahead with the eviction for fees they had just forgiving, we asked for our money back they blocked us, there is no way wrong would have agreed to a deal they proposed if we were still going to end up with the same outcome 6 dqys later. They will steal from you if giving the opportunity, and I won't stop exposing this until they either answer us, or give us our money back. We have all the statements that show they are playing a dirty game, and after se…

The Emerson Property Management service is just outstanding!

changed the locks quickly and professionally.

Currently having a HORRIBLE HORRIBLE experience with Emerson property management. They made getting into the property a breeze and everything started very professional until move-in day. I relocated from DFW only to find this house was INFESTED with roaches and other bugs. The “cleaned”/wet carpets were absolutely disgusting and smelled of pets and urine and was literally crawling with bugs. I was unable to walk the property myself since I lived 4 hours away, but had a realtor (Nicole Freeman) video her walk for me. Although the lights were off in the video, everything looked like it did in th…

The job was done quick and efficiently!