Evernest Property Management Houston Reviews

In any partnership, transparency, trust, and accountability are non-negotiable. Unfortunately, my experience with Evernest Property Management has fallen short on all three. Garrett, the houston property manager, has my properties for years- originally under Poplar homes, now Evernest. I Inherited the properties after a close friend passed away last year. During his illness, he relied on Poplar/Evernest to manage them. But once I took over, I discovered serious issues: late HOA and insurance payments, unapproved repair charges, and a complete lack of financial transparency. Despite repeated …

Mr Gabe was very nice I ran into a situation he kindly gave me advice how to move forward,never met me in his life but he showed Compaction and concerned. Thank you I'm looking forward to finding a home with your company GOD BLESS THIS MAN

This property management company is outstanding. Their team is consistently responsive, professional, and they have a strong work ethic. Jake, in particular has been exceptional. He is fast, thorough, and always follows through. (We love attentive to details)

Terrible customer service you have to threaten small claims court before any repairs are done. Had an a/c leak for awhile causing the ceiling to cave in. They have yet to fix this after 5days , once it becomes a mold issue we have to go to court. Do not rent from this company. Same goes for progress residential

I was looking for a house to rent, and working with Gabriel from Evernest was an excellent experience. He was consistently available, provided all the necessary information, and made the entire process smooth and transparent. Thank you so much for your support, Gabriel!

Dealing with them is a nightmare, they have no idea what's going on with the property. They just repaint the property and rent. They do not inspect anything whatsoever. So be careful when renting from those people.... they do not care once you pay your monthly rent. In their policy states don't pay until you meet someone but they told us the key is on the door. No one came to welcome us to the property. They do not have one clue... The state and condition we met this house in is crazy.... I'll give an update because I expect my full refund at the end of my lease if not I'm contacting my attor…

To speak to someone other than a call center is impossible. I have been requesting to speak to a supervisor or a regional manager since January and all I ever get is I can connect you to your resident services coordinator. Mind you the resident services coordinator works for the call center as well and has no access to reach out to people who make decisions. We have lived at our house for three years. This is the third management company we’ve Had and this is definitely been the Worst experience. I have maintenance Request go unanswered. I have been charged these that are not applicable.

Don't rent from them they falsely did a eviction on me by saying I owed them for 2 months a rent telling on the eviction they didn't receive rent from me in November and then sent me a picture after the fact showing I did then lied and said she was trying to call me she only called once I live in Houston tx so I'm telling u don't waste ur time they are rude liars I spent almost 10,000 dollars living in a townhome the lady over the eviction is hateful rude person she put me and my kids out with her trickery and lies DONT RENT WITH THIS COMPANY

Ernie gave us excellent service and kept us updated and made every thing a breeze! Highly recommend working with him!

John Dela Cruz had been great in interacting with us and handle the delayed payments from tenants. Five stars to him.

thank you so much JOHN DELA CRUZ for helping me with the tenants delayed payments. I'm very glad that everything worked out quickly and nicely. thank you!