FirstService Residential Houston Reviews

I am a home owner in Shadow Creek Ranch - Pearland, TX for several years. I would like to commend the staff on how well they consistently manage the property! I have engaged with for ARC Reviews, Common Area Maintenance, HOA violations, as well as everyday questions. Most importantly their level of communication goes above and beyond. If I am not aware of a change/new procedure it's only because I have not yet red their newest communication. Thanks for all you do to maintain and improve our property value.

Really impressed with our new property management team. Kristina and Benjamin went out of their way to help me out very professional and do a great job representing the community. Thank you you too keep up the great work.

This HOA organization is disorganized, never answers the phone, and files repeat violations for the same cleared offense. It is like talking to someone with dementia, they do not seem to retain records or remember any previous conversation. It is the worst part about living here.

I was completely impressed with Eleanor Eaglin professionalism and customer service. She went above and beyond to ensure our questions concerning our property were addressed. As a homeowner trying to keep our property up to standards, it’s good to know that someone understands that homeowners needs an explanation on concerns of their property inspection reports.

I have been living here since 2011 and I always have good support from HOA team. People are nice and always willing to help. I appreciate their time and professionalism.