Genesis Community Management, Inc. Reviews
Genesis Community Management, Inc.
Genesis Community Management, Inc., 9700 Richmond Ave Ste 160, Houston, TX 77042
Third-party HOA/ condominium management with 40+ years in service, offering proprietary software/tools for community management and a homeowner portal, focused on administrative, compliance, and physical management for HOAs/condominiums rather than general rental property management for single-family or investment properties.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
Fees & business details
From Genesis Community Management, Inc.’s website. Confirm current pricing with the company.
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Rating breakdown
Based on 19 rated reviews from the last 3 years.
Genesis Community Management, Inc. reviews
My wife and I can honestly say that the staff and management team at Genesis Community Management are supportive and extremely timely in their communication. No issue is too big or too small. We appreciate their fantastic, transparent, responsive and caring help. Keep up the great work!!
If possible, I would give 0 stars. I'm dissatisfied with the customer service from the Association Manager, 'K.H.” Her responses when contacted directly were unprofessional and indicated a lack of concern. Even after submitting a request through the portal, it took over two weeks to complete the work, despite my persistent follow-ups. I also asked for contact information for someone higher than the Association Manager, but she refused to provide it.