Houston HOA Management Reviews

It has been a great pleasure working with Houston HOA. KAT and Florence are so professional and a pleasure to work with. I appreciate how she really responds promptly with me. I would definitely recommend working with KAT, Florence and Houston HOA.

I am a homeowner in this community with dues current. Since 2022, I have submitted multiple maintenance tickets regarding raccoon intrusion within walls and crawlspace areas. Temporary pest control measures were performed; however, vendors have indicated structural repairs to exterior common elements are required for permanent resolution. In August 2025, I reported a detached exterior gutter. As of February 2026, it remains unrepaired and is now hanging from the building, creating a visible safety concern and water intrusion issues. Under the governing documents, exterior common elements fal…

I usually do not write reviews however this company has been awful to work with. Our neighborhood changed HOA management companies and I was doing recurring monthly payments through my bank to Houston HOA Management. I was not aware of the change in HOA companies (the new HOA was given the wrong email address for me). I had 2 months of payments that went through until I was notified by a letter in the mail from the new HOA company stating that I was behind on payments. I reached out to Houston HOA Management and have been trying to get this resolved but they are either not available when I cal…

As the owner of H&C Painting LLC, working with Kat, one of the board team members, was able to make the process very smooth, and working with her was very professional. While also improving their community with ease.

The Houston HOA Management manages our neighborhood and I must say, Tara and the staff is nothing less than extraordinary. Someone is always available by phone, text or email and ready to solve any issues regardless of the matter. We appreciate all that you all do for our community.

It’s very unfortunate that this said HOA , Tara and management is a ONE way Highway. You as a homeowner need to listen. It’s true they muted much members in a meeting, no need for them to hear your concerns and issues, you just need to listen. This HOA will send out violations even it’s not true and you are stuck there, no amount of legal evidence that you could present, as long they are holding your neck. You would not understand what I’m saying until you are in the situation. There is no reasonable explanation that they accept except, you just need to file a case in court against this HOA or…

This company is purposefully silencing owners within our community denying us voices within our community. Tara muted every owner in our last meeting, they are denying requests for discussion meetings, there is no transparency in spending, and they are actively making our community less safe and unappealing. Our HOA fees have doubled since they took over, they put in ugly and dangerous landscaping, they won't help with water issues our community has, and they tried to keep our gate open all day. Overall this company will not look our for the owners best interest.

They are so fantastic and responsive. I have literally sent out emails on Saturday nights or after business hours about a repair not expecting any response until the next business day and Tara will respond with in a few minutes. We are very blessed to know them and have them manage our community.

Thank you, Lee Magtoto, for helping me through the roof repair process from start to finish. You were so helpful, professional, and made everything easy. I really appreciate all your support!

I love working with Houston HOA Mgmt. Our old mgmt company was so terrible, we started looking and decided to go with Houston HOA. It’s been 5 years and our community is still happy with their work and sincerity. We definitely recommend them.

Terrible organization! We, at Stratrord on Baldwin, have had them for about 5 years. They're never available when you need them! If they are "off" they will not cooperate or even respond. They take more holidays off than banks or the government. If there isn't a holiday in that month they will come up with a "training day." I was locked in on Thanksgiving because the gate would not open. They don't even share their emergency number. The owner, Tara, tried to justify me getting locked in the complex. Now, on Saturday, the smoke alarm in the laundry room has been going off for almost 24 hrs and…

I would like to commend Lee and the staff for their outstanding service. I am very grateful for their support in resolving my situation. Lee, in particular, who provided dedicated guidance throughout the process until everything was fully resolved. Her communication skills and willingness to address all of my questions were incredibly reassuring. I felt supported every step of the way.

Ms Sheila is my big help today . I appreciate your time ms Sheila Thank you very much.💖

"Excellent experience working with Houston HOA Management. Very responsive, professional, and easy to collaborate with on all our projects. Makes a big difference in HOA management! 5 stars!"

Very great service! I have been working with Sheila for the past few weeks and she has been an amazing community assistant. Very Professional and always responds right away. Highly recommend!

I am beyond furious with the way this so-called HOA management has handled my account. I bought my home in 2023, and one of my biggest regrets is purchasing in a community with a ridiculous $300 monthly HOA fee. Late last year, I hit a financial setback — life happens — and I fell behind by just three months. I proactively reached out to let them know I was working on getting caught up and would be making a payment soon. But instead of working with me, they locked me out of my account in January 2025 and sent my case to a lawyer — without even giving me a chance. I go to make a payment and fi…

I really love living here. Management team is wonderful these condos are kept clean and landscaping add swimming pool beautiful nice place if you have pets I give them five stars

This HOA placed an illegal hold on my and multiple other residents mail with no notification or permission. They lied to the post office and told them all residents were informed and had authorized the hold. It has happened 2 separate time and has been nearly a month. I have called multiple times and asked for the hold to be removed but I either get a secretary or a voicemail and no one returns the call. I believe may be forced to take legal action against them just to receive my mail.