KRJ Management, Inc. Reviews

The worst HOA management company in Houston. Lazy isn’t a good enough word to describe their work ethic. Owners should ask for their occupancy rates before hiring them. I assure you they are low! These holes have been in my ceiling for a week due to a busted pipe. There has been absolutely zero progress. Building is wrought with plumbing issues and water emergencies. My neighbor’s baby cries until 3 am and it sounds like they are in my kitchen. I will post an update when the work is completed.slum lords. Update! It took them a month to complete the work. They could’ve fixed the holes in my apa…

Our HOA in League City is under KRJ management. We newly bought a home about a year ago and are new to HOAs and HOA fees. Our HOA was apparently due in the beginning of the year but we did not properly receive communication from KRJ team regarding this. We did not receive letters from them about the bill due and so we did not pay. Then they sent it to collections. When we got the collection letter, we reached out to them to say we were not receiving communication from about payments due, they said they do not have our contact information on file, such as phone or email address. So they did not…

Robin Gard is always extremely helpful and professional and I sincerely appreciate the effort she makes to ensure great customer relations. (I am a homeowner in one of the communities she serves.) Robin is awesome!

Marie at KRJ Management was incredibly helpful during a recent transaction. She assisted with obtaining a resale certificate quickly and was always available to answer questions, ensuring we could get our client smoothly through to closing. Thank you Marie!

Marie is incredibly helpful. As a realtor herself, she brings valuable expertise, clearly explaining over the phone the necessary steps to take and associated costs. her professional guidance helps ease the stress and anxiety that often come with unfamiliar situations.

$400 HOA fee on a $900 mortgage, almost doubled in last five years. Nothing is maintained. Corrupt board election process. Don’t respond to this “KRJ Owner”, I don’t need meaningless “apologies” from scum, you know what you are about and should be ashamed.

Dilma has been very helpful with the problem I had in my condominium unit. She was understanding and assisted me in every way possible. I truly appreciate her support and professionalism.

This association sucks. They are all about making money and will not set up you up for success.

I cannot recommend this company based on my experience. The organization was not transparent and would not provide a copy of its bylaws when requested. Communication was poor, with questions going unanswered and requests remaining unresolved despite multiple follow-up attempts. The lack of transparency and unwillingness to share important governing documents made it difficult to obtain the information needed. As a result, I am unable to recommend the company.

The manager, Dilma Carrillo, is excellent. She always addresses many issues right away and keeps us updated. Thank you for your service and dedication.”

Regarding the Anniston Community Association, the mandatory homeowners association (HOA) for the Anniston planned community in Katy, Texas, I am writing the following with responsibility and sincerity: ⭐ ⭐ ⭐ ⭐ ⭐ EXCELLENT MANAGEMENT AND SERVICE My experience with the Anniston Community Association has been exceptionally positive. I want to express my appreciation to the Community Manager, Eddie Padilla, for his professionalism, dedication, and personal qualities. Every time I have made a request or inquiry, I have received prompt and efficient responses, always delivered with a friendly an…

The Anniston community is poorly managed. The community manager shows little concern for maintaining the neighborhood and allows residents to misuse and damage shared amenities. In addition, poorly supervised contractors have caused damage to the grass throughout the community, and there appears to be no accountability for their work. Edit: The manager responds to emails quickly and takes action. While I'm not fully satisfied with the grass and security management in the community, I'm increasing my rating to 4 stars due to the appreciated timely communication.

If you are buying a new home and this company is going to be your HOA trust me do not buy, worst company ever!! Been at my house for 7 years and prices go up every year! I pay my HOA monthly and now Im getting sued and sending me to collections because on there computer it shows that I have never made a payment and that BS Thank God I have all of my receipts with me for every month.. This is so annoying they are making me call there lawyers to settle this with them like if it was my fault!!!!! Every year there is something new also they never pick up there phone and change numbers all the time…

They upkeep of property is horrible landscaping goes undone for weeks at a time, trash pickup schedule is off leaving the dumpster overflowing and nasty and their are a ton of stray cats as well as unforced rules for dog pooing all over the property at Meadowridge Condominiums!

Marianne is very nice and responsive. Always glad to hear her voice.

I’d give zero stars if I could, received an HOA statement which I thought was paid through 2026 LATE of course with a late fee and interest. After I paid it, I was sent another statement with March interest. It was paid in March. I hope our community changes management, the pool is delayed another year as well. I was told summer of 2025. This HOA and management are an extreme disappointment

This company claims to be "Houston’s Premier Association Management Company", claims to have "a reputation for excellence" through a "local, award-winning culture" and promises to deliver "Extraordinary service". So far, our Property Manager Tasha Restrepo has done nothing but act as a bureaucrat, always finding excuses for not doing her job instead of finding solutions to problems. She even includes the phrase "What can I do to make today incredible for you?" in her email signature, which is nothing short of a joke, as she just does the complete opposite every chance she gets. Even when I …

Our community is very pleased to have such a dedicated community manager. Dilma Camarillo is a hard worker and always finds the time to answer phone calls and respond to emails in a timely and efficient manner. She is always helpful to find solutions and answer questions that the board may have, and she knows when to seek clarification from the accounting department regarding the financials or from the attorney regarding the governing documents. She is also hands on by spending time working at our community once a week to perform site inspections for common area maintenance and to ensure al…

Expect a lot of bogus fees and violations along with the enabling of neighbors with vendettas through the HOA. The previous owner of the house I’m in left and my realtor hinted that the HOA had a big role to play in that, I am beginning to understand why.

Absolutely the worst. They do not respond to emails. They do not answer calls. It seems their business strategy is to block you from paying, avoid all contact, and then bill you additional chargers for not having paid. They are incompetent and/or corrupt. I'm dedicated to running for our HOA Board just to rid our community of them.

The good reviews are friends of Delma’s. Horrible company and as a homeowner in one of their neighborhoods, it's been super hard to deal with them. They will nit pick you to death on every little thing wrong with a home and then charge exorbant fines. This is not needed when times are tough.

Staff members are not problem solvers. I’m not sure they have any power. If they do, they’ve left it in the back room. We’ve had all kinds of trouble with getting our homeowner assessment paid using the information they gave us for a PO Box. We’ve sent three checks. One for the entire year. Two have been lost. The last (which is just for a month of HOA) did go through. My daughter has called them and I’m to the point now that I’m going to send the check directly to the local KRJ management group and let them figure out how to get it to the PO Box. Disappointed.

I was having trouble making my HOA payment online but I dreaded making a phone call for help. Fortunately, Belinda Martinez answered the phone! She was so patient, which is the most important thing there is to me. She seamlessly helped me through the payment process. She did not ask for a review, but I wanted to brag about her publicly. Thank you so much, Belinda!

Both representatives were great and very informative.