Lone Star Regional Management Reviews

As the HOA President of my townhome community, I cannot express enough praise that needs to be given to Lone Star Regional. Having experienced a previous management company who basically was never attentive or brought any value to our community, Lone Star Regional is a fever dream come to real life. Not only have they exhibited a fierce drive to complete the day to day tasks, but their knowledge in vendor management, bids, financials, expert timely communication, and real dedication to our community is honestly breathtaking. I would suggest that Lone Star Regional cares and puts more effort in…

Couldn’t ask for a better management team! I can’t say enough good things about Lone Star Management . Everyone on their team April and Jessica. Both are friendly, helpful, and easy to talk to. They’re always on time, on top of things, and go the extra mile to make sure everything in our community runs smoothly. Their communication is amazing — we’re always kept in the loop, and they’re quick to respond whenever we have a question or need help. You can really tell they care about the people and the neighborhood, not just the job. They’ve gone above and beyond for us so many times, and it hon…

We have been through two mgmt companies since 1/1/2024 and by far Lonestar Regional has exceeded our expectations. They have done in 2 months what the others couldn't get in months or a year. they have thoroughly reviewed our financials, insurance, bank statements, and vendors and found some many things. They have lowered our delinquencies, and resolved some many of our deed restrictions in such a short time. At this time we couldn't be happier with their service,

April is always covering for her boss Jessica and forwarding her calls to her mailbox while Jessica is on hiatus doing whatever and never getting back to us about issues, even after leaving voicemails. This Management only ran by two people is unprofessional, unorganized, and mismanaged. They shouldn't be in business.

I made reservations for the clubhouse and the key didn't work! I wish they had an emergency contact line for situations such as this. If you are going to charge for HOA fees then the very least that could happen, at the bare minimum, is maintenence of the rented facilities that we pay for or have an emergency contact line for emergencies like this. This had ruined the event I had planned for weeks ahead of time with my family and friends all because of a broken key fob the night before the party with no one to contact to fix this issue! I have a bunch of catered food a party with no place to …

Love working with April and Jessica! Very happy with their services and prompt responses to all of our emails and questions. Highly recommend Lone Star.

Lone Star removed unauthorized charge from my account promptly and professionally. Thank you very much!!!

Great service and quality! Very satisfied with my experience.

April was very helpful in getting my account set up.

Returned phone call in a timely manner. Also very precessional and helped me get the documentation I needed in a timely fashion. Thanks