Marshall Management Group Inc Reviews

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Marshall Management Group Inc

Marshall Management Group Inc, 4800 Sugar Grove Blvd #140, Stafford, TX 77477

3.2 6 verified reviews

Professional community and HOA management with nearly 20 years in Southeast Texas, serving HOAs, condominiums, townhomes, and private/absentee property owners in the Greater Houston area, offering administrative, financial, and facility management services with a strong focus on board support and web-enabled resident/board access.

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Landlord vs. tenant ratings

Landlord Rating
3.0 / 5
from 5 owners
Tenant Rating
4.1 / 5
from 1 tenant
Medium confidence · 5 landlord reviews

Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.

Fees & business details

From Marshall Management Group Inc’s website. Confirm current pricing with the company.

Years in business20

Photos

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Rating breakdown

5 star
1
4 star
1
3 star
1
2 star
0
1 star
12

Based on 15 rated reviews from the last 3 years.

Marshall Management Group Inc reviews

1.0★Aug 2025

Marshall management company has shown a consistent disregard for our community’s governing documents and legal obligations. Their actions suggest a pattern of favoritism, discriminatory treatment, and a focus on extracting as much money as possible from homeowners rather than serving our best interests. Communication is poor, transparency is nonexistent, and resident concerns are ignored or dismissed. Homeowners deserve a management company that upholds the law, treats everyone fairly, and prioritizes the well-being of the community but unfortunately, Marshall Management fails on all counts.

1.0★Aug 2025

Avoid This Company 🚫 Ignores Governing Documents: Rules only apply when it benefits them. ⚖️ Breaks the Law: Consistently skirts legal requirements. ❌ Discrimination Concerns: Clear bias and unequal treatment of residents. 💰 Money Grab: Prioritizes draining homeowners over community well-being. 🛑 Zero Transparency: Decisions made behind closed doors. 📢 Hostile Communication: Concerns are ignored or met with disrespect. Bottom line: They don’t serve the community, they exploit it.

1.0★Apr 2025

Always rude and unprofessional over the phone, even when you go in person they look like they dont want to help you. The community I live in has a clubhouse and hasn't been in use for YEARS. Dues go up every year but nothing changes or improves. They sent out a letter that stated it will be ready by the end of 2024, the lady I spoke with said it will never be open and completely ignored my comment about the letter. As another reviewer said, dont purchase a home in any of the communities they "manage".

1.0★Mar 2025

I am extremely dissatisfied with Marshall Managment. Their practices demonstrate a clear disregard for the residents' well-being and the community's best interests. Specifically, I have observed: * Unprofessional and rude behavior: Staff members consistently exhibit disrespectful and dismissive attitudes when addressing resident concerns. Communication is often delayed, and requests are frequently ignored. * Discriminatory practices: I have witnessed patterns of unequal treatment towards certain residents based on ethnicity and/or national origin. This creates a hostile and unfair living envir…

1.0★Jan 2025

I highly don’t recommend buying a home that this HOA Commission is over. They are very unprofessional and do not do anything for the community and rise your dues every year. I bought a home in one of their townhouse communities, they never did any community activities and when you call the office for information on something its always met with an attitude and makes you feel like you are bothering them..I am happy I was able to sell my townhome and move away from this HOA.. DONT MOVE UNDER THEM. Just a friendly warning!⚠️