Mosaic Residential Inc. Reviews

Will send you to collections even if you paid your final balance then do nothing to remedy the situation even after the paid balance has been confirmed. Professional scam artists.

I really want to give a Zero Star Rating: my elderly parents live and have lived for 7 years in Latigo Crossing. Their complex was sold to Mosaic about a year ago and it has gone down hill from there. Currently they have been without a functioning dishwasher for 2 months and there is mildew and mold growing on all those dishes which is toxic to their close living quarters. The management liaison keeps lying to them about the dishwasher being replaced. It is unacceptable behavior from Mosaic Residential Inc. On top of that, they are raising the rent - fixed income means nothing to them.

My former apartment has been trying to contact them about my safety deposit check and they refuse to answer. I’ve also called. I guess I’ll just have to take them to small claims court

Mosaic has taken over managing Teakwood apartments in Seabrook. The new office staff are rude and absolutely no help. We have lived here for 7 years and have never had any issues with the old management. The new company is the absolute worst and the property is getting trashy. Very disappointed!!

This is for The Vanderbilt Logde Apartments Houston Tx 77082. Please bring back Laura Sawyer as manager of the property or at least someone who cares about the community well being. She was the best, she respected the tenants, the community was well kept, very clean, and she made sure all your needs are met on time. This complex used to be the best around but it is so trashy now, so dirty, the laundry room is the worse. I move in back here to please my son but I regret it now. They didn't even clean the apartment properly when I was moving in. They were cleaning the carpet the same day I was m…

Literally awful. I will be reporting them to the BBB and Houston apartment association. I live at one of the properties “managed” by Mosaic and they genuinely could not care less about their properties nor their tenants. I have had multiple issues with maintenance requests not being completed in a timely manner, including that of having no hot water for a week. My property manager is completely rude and ignorant, so I brought up my issues with Mosaic. They can’t even be bothered to return a call or an email, let alone address any issues. They do not care if their property managers are condesce…

No one answers the phone or returns voice messages. We have been trying to reach someone in regards to a resident issue at Sola Westchase since December of last year!

Do not move to a property run by Mosaic, and if they take over management of your current building, prepare to move out! Mosaic took over management of our building (Heights West End) two years ago and everything got significantly worse. Office staff was unresponsive and changed constantly. In two years I remember at least 5 different property managers. Repairs were never made to exterior doors and gates, leading to car break-ins and not feeling safe. The pool was not well maintained and was closed for extended time on several occasions. It seemed like they did not screen tenants at all and we…

This is a warning to everyone not to rent from Mosaic at any of there properties. Since the first day I moved into my apartment I’ve had issues. The property has gone through 3+ property managers in 9 months. I’m now going on DAY 6 with no hot water due to a plumbing issue on the property. Mosaic does NOT care about their residents or their properties. They do not take care of the property. I’ve tried to contact Mosaic and the regional manager (Bridgett) and no one will respond. The building is infested with bugs + roaches, I’ve complained about this and they send someone out to spray but i…

If there was 0 stats I'd give it. Management sucks. The least you could do is call someone back.

Straight garbage managing straight garbage!! I have also called and left several voicemails with no return! We live in timberlakes of Atascasita and it has turned into the projects!! Management sucks at the apartment and this company!! I cant understand the 2.3 review score because it should be 0!!