Oak Leaf Management Reviews

I normally don’t write reviews, but this apartment has been a nightmare from day one. I moved in October 2024 and They charged me pet rent and a pet deposit for my ESA, even though Texas and federal law say assistance animals cannot be charged pet fees.Within the first two weeks, a main sewer line broke, flooding our bathroom, bedroom, and closets with human feces. There was no emergency number posted, calls to the office went unanswered, and maintenance “cleaned” it with a shop vacuum while we were left to clean the rest ourselves. The manager was dismissive and rude, and an alternate unit o…

This company took over Whisepering Oaks in Conroe, Tx and they finally replaced my refrigerator almost 10 days later with a infested fridge and made sure to make me look bad when I told their maintenance guy to stop talking loudly on the phone. Now I've been made to look bad cause I match energy and you aren't gonna make me look to be a liar and talk to me a certain way. I am gonna stand up for my family and these tenants who care about how they live and safety and clearly this management company only cares about the bottom dollar.

Do not ever rent a property managed by oak leaf. I live in Central Park condominiums and our ac hasn’t been working for two weeks now, our property manager either isn’t in office or just blatantly refuses to help us the “24 hour” maintenance guy that literally lives on the property refuses to fix it and I call oak leaf on average five times a day just to be told someone will call me back. They’re making us live in an uninhabitable apartment with no working ac in July in Texas which is illegal

I’m writing to express my growing frustration with the condition and management of the Fountains at Tanglewood property. The current state of the property is unacceptable and, frankly, concerning. It appears to be deteriorating significantly, both in terms of maintenance and overall livability. Additionally, I have been waiting for over two weeks for a response from Paulene regarding my rental statement. Her ongoing absence and lack of communication are extremely unprofessional and make it difficult to get even basic questions answered. This level of service is disappointing and reminiscent o…

From Fountains at Tanglewood in Galleria area. I have been waiting 2 1/2 months for my referral check to come to me. Have not gotten anything and am pretty disappointed that I’m receiving radio silence from Michelle and Andrea and Accounts Payable. Best believe I will be leaving my one star review until this issue gets resolved. The property manager here does nothing but call in sick also. Have been trying to talk to her and can’t because she’s always gone.

As a resident of one of their properties, regional manager Nancy Trevino has ignored my concerns and made herself unavailable to communicate. What a sad state of affairs.

Brenda the manager at oak leaf was really rude to me she lock my unit twice in different times with out a warning no letter send or anything like that. I know that was illegal to do. My last month there she lock the door 7 days before the end of the month because I had call her that we where leaving. and she didn’t opened she said that I need it to paid. I know that was illegal too. She opened the last day and gave me 12 hours to move everything out otherwise she would charge me for another month that was illegal aswell. When I left I make sure to leave the unit how I got it so I can get at l…