Real Property Management Affiliates Reviews

I have been with this management company for 2 years and it’s been hassle free . John helped with onboarding and his numbers were spot to get me the market rates and also find a fit for my renter . I have been relatively hands off my rental and they manage the entire process . Special thank you Maricela who always responds in time and helps to keep that customer relationship intact .

One of the most reasonable companies I have ever dealt with. My husband passed and sent our lives into a tailspin and it took several months to get back on our feet. They worked with me to move out to go to a cheaper place and gave me grace as I worked to pay down the remaining balance even though it took me a while. They kept their word to work with me and certainly did not have to, so I am very grateful for this company.

I worked with John to lease a property for my clients. He was very responsive and timely. A pleasant experience all around! My clients were very grateful for the smooth process and transition into their new home.

Keyonce is very pleasant and informative to work with. A lot of these properties are nice and they are great for people who need additional assistance as far as move. I recommend.

You come to view a property and cannot even turn the electricity on so people can actually make a decision on weather or not they’d like to live there. Opened the backyard door to find a jungle. House smells like dog urine, carpets need replacing. Holes and a bad repair on all the walls. The only good thing was the layout of the house, everything else was unkept and you guys didn’t even try to resolve it, for 2000$ a month it should be in good condition.

Maricela has always been very helpful and quick to respond to any maintenance issues.

While I ultimately decided not to move ($)…I thoroughly enjoyed my dealings with Keyonce! Keyonce was very professional and very responsive throughout my application …she was wonderful to work with!!

Keyonce was a great help during our process. Her communication made me very comfortable that everything I asked was being taken seriously and being addressed. I am grateful to have friendly and professional service.

This is my 2nd year renting from this company and I must say Ms. Keyonce Dunbar is amazing. She was very patient with me when I first applied and whenever I reach out she always responds in a timely manner.

My apartment is a small one bedroom place its very cozy and just right for me. Theres alot of issues but i have no problem fixing then. Its very peaceful place I don't interfere with the neighbors and they don't interfere with me. Im getting ready to retire and my next I probably be looking for a new cheaper place to meet my means but other then that the staff are very wonderful and understanding people. Thank you! Rolando Montez

We just moved into one of rental properties and there are so many problems with the house already and it seems no one wants to get back us. Our ac has stopped blowing air completely and it’s being handled so casually with our property manager not answering emails, phone calls, and texts. This seems like a very unorganized property management company that barely cares about their tenants. 80+ degrees in our house in Texas and we just keep getting told from the maintenance call people that can’t do anything that we need to monitor our updates online. Along with this frustration we moved into …

Keyonce has been wonderful. She is great with her communication and represents the company with a professional attitude. I have no complaints at all during my leasing experience!

Hello my name is Hannah and Keyonce has made my move in process easy and professional. I have no complaints she assisted me promptly with any concerns. I would highly recommend

Keyonce has been great to work with! Very responsive in the application process, easy to schedule showings with and prompt while I’ve been living on one of the properties. Great service and would recommend working with her!

This five-star review is entirely thanks to how easy Keyonce made my move. She was always available to answer my questions and took immediate action whenever needed. Her attention to her clients truly made the entire process seamless. I’m incredibly grateful—thank you so much!

Love it keyonce is really the best answer with great info and a timely manner

Working with Keyonce Dunbar was a great experience. Everything was handled efficiently and with ease.

This whole process was made simpler because of the attention Keyonce paid to every detail, every inquiry, and problems encountered with the application. Keyonce needs some wings on her back. She understood her assignment and got it done in 3 days. Thankyou Keyonce, we appreciate your diligence and rapid results. Zabrina Piro

This whole experience from responding to my initial inquiry, to setting up a self-guided tour, applying and completing lease documents was a breeze! Keyonce was my primary point of contact and was very quick to respond. Hopefully my actual move will be just as easy as this 🤞🏾🤞🏾🤞🏾

I’ve heard horror stories on dealing with property management Companies, and this was my first time dealing with one, as I have either owned a home or lived in apartments. The staff at real property were nothing but helpful, punctual, knowledgeable, and the process from beginning to end. Keyonce and Doris are always available , And have always maintained a great level of professionalism.

Keyonce was very helpful in the lease process. She was very quick to respond to all my questions and worked with my realtor to help me finalize the process.

Keyonce was so helpful with the entire leasing/moving process! She was responsive 7 days a week and truly helped move the process along with clear explanations.

Very quick to respond and helpful!

Keyonce was a huge help getting us moved in. The process was smooth and exciting!

I had an issue with a meter which was sparking and very dangerous, the electricity had to be turned off..during some very cold days…Maricela Esquivel came to the rescue and resolved the issue in a timely manner all the while keeping us informed all the way. She is kind and vital to this company. They are fortunate to have her. Thanks Maricela five stars for you!

They're very quick with sending contractors to repair any issue and even negotiate rent

Worst property management I’ve ever dealt with. I rented a house managed by this company and reported multiple issues within the first 7 days of moving in. Instead of fixing them as required by Texas law, they denied responsibility and told me I had to pay for repairs myself. The A/C has been out for over a week. They sent someone to just refill the gas, but because the leak was major, it ran out again within 2 days. Now I’m forced to live in this house without A/C, and they are still discussing with the owner to replace the faulty compressor! When I asked for another refill, they said it’s …

RPM has made the process of renting my apartment so easy. With my difficult schedule I was able to communicate and get everything done electronically. Saved me time and it was smooth. I appreciate the attentiveness , the professionalism, on overall the care and effort they provided as well. Definitely would recommend them to anyone in the leasing market.

My son had a good experience living at Sul Ross apartments for 2 years. The apartments are in a quiet setting surrounded by homes with easy access to shopping and restaurants. The units provide the basic needs for a person to live comfortably in the space provided. John and Keyonce were supportive and respectful during the unexpected move out process.That was very much appreciated.

This home is very nice, but needs a little make over, overall I was ok with it, and will definitely apply to rent, Thank you.

Not one to typically leave reviews but I feel the need to brag about Keyonce a tad bit. She has been such an amazing resource from initial contact to move in. Very professional, knowledgeable and super sweet on top of that. Thank you Keyonce for all your help in getting us moved in from start to finish, we appreciate it so much!!

Keyonce is such a beautiful person and very helpful she has been the best thru out this whole process thank you much for all of your help

I thoroughly enjoyed staying at Sul Ross . The property was in a great location and maintenance was quick. Management also cares about their tenants which is very hard to come by nowadays. During my stay, I went through a devastating life event that took me months to recover from but they worked with me. I am eternally grateful. Thank you!

Amazing service Keyonce was real helpful with renewing my lease✨

Love the apartment, love the customer service Upon moving in everything was great, really appreciate the service that was provided

Super helpful when moving into our new home. Answered any questions we had about our lease, and they were helpful to handle any concerns we had.

Really friendly and understanding. They helped me in a very difficult time. I couldn’t be happier with them.

All move-ins should be like this! The portal allowed us to get everything scheduled for hook up in less than 30 minutes and John was very proactive and got timely responses to our questions and the rentcheck app they partnered with made it easy as possible to record the move-in

John McGuire of Real Property Management Affiliates was respectful and very helpful throughout the renter application process. The Property interiors and exteriors are very clean with modern features. I will definitely recommend RPM Affiliates to everyone looking to rent.

John was wonderful to work with. Sometimes it’s a bit difficult working with property management companies. This was definitely NOT the case with Real Property Management Affiliates. I even mentioned this to a few of the other Nino Properties’ Agents I work with. John and his Team do a great job!

The move in process was hassle free. My place of living is nice and clean. They're trustworthy no scams.

Rather not say. But they are fixing the issues as they happen.

Maricela and her team are wonderful! Always attentive to every request and making sure all customers are pleased. Really appreciate her professionalism and commitment to the company.

I am a current tenant and one of your properties in Houston, Texas. I have always been please with the prompt and courteous ways that you respond when anything is needed to be assisted with on the property no matter how late no matter if it’s a holiday, you are always there and you all are understanding and patience overall I’m very very happy .

Move was great…house need some work as far as beehive and rodents also refrigerator water and Ice not working

Great customer service. Very responsive and professional. Easy communication and system to use. Mariciella was very helpful!

Had a great experience with Real Property Management! John was an incredible landlord, super responsive and flexible. Maintenance requests were fulfilled almost immediately, even after business hours for bigger issues. Highly recommend renting from RPM!

Working with Real Property Management Affiliates has been great. From start to finish they have help us get our rental ready ultimately leased. Look forward to a long relationship and future properties for them to manage.

This is one of the best moves I've ever made a was please with the how smoth it went with Real Properties I will refer my friend to them and anyone I know who's looking to lease or purchase

John and his team are the best! They are responsive, honest, flexible and provide the best attention and care one can offer as a property manager and my apartment complex has completely turned around ROI wise! Highly recommend RPA!

Great experimente for my clients. The rental was clean and the process was smooth.

RPMA made the move in extremely efficient and provided a personal touch handling us not as clients but like family. John and Maricela made sure we had a seamless move in and we are extremely thankful for their work!

They were super fantastic with us they was patient with us wasn’t rushing they guided an help us through it all and the best help ever thank you John and your team.

John has been great, always available to help and answer all my questions. He keeps in touch with updates and always takes care of any given situation. The website is very easy to use, I can see my transactions, make payments and keep up to date with what is happening. His help is very appreciated. And the best, Maricela, she answered my text and calls immediately and she is very good solving problems with repairs or any needs the tenant has, always trying to get the best deal for me and keep the tenant happy.