RPM Living - Houston Reviews

This is an unethical company that will have no concern for your needs regarding the properties they manage. When you have an issue that needs to be addressed with them, they will simply stop responding to you forcing you to take action outside of their company.

It is very frustrating to apply to an apartment and it is going on a month and I am still waiting for approval.

What a surprise they deleted my review, as well as my husband’s review. I will be posting my review again and again for people to avoid living in such a horrible apartment complex. After RPM took over management has gone down, we are not even able to park in front of our apartment, wheels to cars get stolen, packages get moved without notice, one time management came inside my apartment and left the front door unlocked. Definitely moving out once my lease ends and definitely will not be living here again. I can go on with a full list of what this apartment complex has done but knowing nothing …

Moving in soon to The Anderson. Leasing team has been unresponsive. No response to emails or multiple calls for remaining questions I have prior to move in. Other tenants have expressed the same frustration regarding no responses from the leasing office. Don’t want to have to regret my choice to move there.

Yesterday was my move in date for my apartment at Remy on the trails, lease is signed along with deposit and first months rent paid. Unfortunately I did a walk through on Saturday to see my apartment and my excitement quickly turned into disappointment. I walked into the unit to see windows open that can’t shut or lock properly. There’s water damage through out the restroom. There’s bugs walking around. Just downright horrible. Because the issues are so bad they have to call a contractor to fix these issues. The manager called me today and told me that despite these issues the home is still ha…

I love my new apartment at The Calahan! Many thanks to the maintenance team, Kayleigh, and Denzel. Some places make it the tenant’s job to tell them what needs to be done to the place, which really screws up moving in. I can tell that the team at The Calahan worked hard to make sure everything was ready. My move-in was smooth, and my place is beautiful!

The Verdir located at 2380 S MacGregor Way is Not a Safe Property. I’ve been living here since July of 2025. If residents Do Not Communicate amongst themselves you will not be fully aware of what’s actually happening here on this property. My 2024 Ram 3500 was Stolen in March. Another resident vehicle has been Stolen this Month. The leasing office does Not offer reasonable Resolutions. The property appears Secure but it is Not.

I watched Territory at Missouri City come to life. When I saw the sign saying we are now leasing I immediately went by. From the moment I walked in I felt that this would be my home. I was greeted by Adela White with a warm smile, a hello, and we're glad you stopped by today. After getting some information from me we went on a tour of the property. The property is gorgeous it's everything I was looking for. The apartment itself is very spacious, the bedroom closet was huge, and there was a Island in the kitchen which is a plus for me. I loved everything about it. The location is great, you ha…

I lived in a building that was previously managed by Alexan, but was recently acquired and the entire management team was turned over given the new owners moved the property management to RPM Living. Unfortunately the overall condition and operations of the property have noticeably declined since the transition leading us to accelerate our search for other acommodations. Several aspects of the property that were previously well maintained are no longer being handled at the same standard and the overall condition of the property has deteriorated significantly. Cleanliness near the parking gar…

Joye was a great help in the leasing process. She was helping and attentive throughout and made the transition seem less.

Touring with Yeni was a very great and informative tour! I loved the units and how she covered all important information and answered all our questions.

Jenny was very helpful and thorough in showing me the different options available, and also going over the fee structure. The area is lovely and the apartments are spacious.

Amazing Host!

I have been a tenant for years now. Staff is awesome, from the office to maintenance team. Mari is an amazing manager, she always goes above and beyond to make sure everybody is happy, Patricia is really good at communicating and making sure everything is getting taken care of, David is the best at making sure everything is up to date in my apartment. Highly recommend making this your next home.

My tour guide Joye was very helpful & sweet. She definitely helped with a lot of questions and we your great space which I truly appreciate it.

Yeni was a fabulous tour guide. She explained all the requirements, showed me all the amenities and the apartment and was transparent about what my apartment would look like. Thank you!!!

Joy was wonderful from the start of application process at Woodway Square apartments to finish. Thank you, Joy.

Senior was very helpful and kind

Excellent attention! Thanks

Just toured the community again with Yeni and she was a complete doll when it came to showing me around and answering all my questions. Great location and cozy community!

Thank you so much Joye for providing me the information I needed and I look forward to residing at 10X Woodway in the future.

Jenny was great. We were walk ins but she was still super nice, answerinh all our questions and showing us the unit we wanted.

I have been living here for 2 years.and like many the surrounding are always filled with dog poop especially the large dogs, pool is always out the equipment in the gym is old and n ed to be replaced..some people that they bought in to fixed these machines stress the safety issues I always have to be very careful with the treadmill because it smells like it’s burning.. I also asked to downsize for about 3 mths now that I no longer need this expensive 2 bedrooms because my daughter is off to college and I can’t afford it anymore..still nothing has been done the overturned here of employees are …

I moved in almost a month ago and have had the most pleasant experience thus far! I discovered The Calahan last minute and was able to tour the property immediately. The staff adjusted their schedule to tour me with my short deadline. I was greeted with welcoming arms when touring and all of my needs were met! Denzel and Kayleigh have been amazing! They answered all of my questions and made sure I was satisfied upon my move in. Quick to respond to request and always have a smile/welcoming spirit. The tenants thus far have also been pleasant, very quiet community, and safe space to live in. I…

I am happy w/ the service giving to me from Jenny, help me out renew my contract although everything is now done technology, she took the time to help in person

I have been trying to resolve a rent issue for a month now. I unfortunately signed a 3rd yr lease agreement at my current rate of $1445 1 bedroom 3rd floor apartment on Dec 1st. These folks have yet to update my lease amount. It currently has me owing 14k yes that's right over 14 thousand dollars. @The Retreat at Stafford. They have yet to correct this issue and I have called, emailed Rico Myles and went into the leasing office severaltimes. I have called the regional manager so many times I'm exhausted. On top of that they tried to force me to sign another 12 month document last week that …

Denzel and Kayleigh are the best! I loved touring the Calahan, beautiful floor plans and great pricing! I highly recommend touring and leasing at this beautiful property!

I came in today looking for a 1 bedroom apartment. Patricia the leasing agent at this property had an energetic and welvoming atittude. I asked a lot of questions and she answered every single one. The property looks really nice and clean. I am still looking around but I can definitely say that I very pleased with the customer service I have received.

Great community, gym is my favorite part of the facility! Highly recommend

Estoy muy contenta llevo 3 años vivo acá y la nueva administración con la señora claudia está siempre dispuesta a ayudar

Great community, favorite part of the gym! Highly recommend, close to HEB!

The management and maintenance is amazing Samantha has gone above and beyond to help and walk my apartment to ensure I am helped

Samantha is the best I love it here.

My experience with cashel springs was management is very helpful with whatever is needed. The apartment is a very quiet place so far good.

Kayleigh,Nicole,and Denzel were great respectful,enthusiastic and full of energy very responsive and eager to help definitely RECOMMEND,Great customer service 10000/10

Complete incompetence to the point of fraud. They are billing me for an extra two days of rent for literally no reason. My lease ended 7/20. I vacated the premises 7/20 and returned the keys and garage openers to the leasing office that day. They then failed to respond to any emails or phone calls and it has been 3 months. Now they are threatening to send debt collectors to collect for a completely fraudulent, made up charge! They are either utterly incompetent or downright criminals.

Buenas tardes,aqui en siena on westhaimer(6263 westhaimer rd houston tx 77057)quiero compartirles que aquí no se soporta la gente en los parqueos especialmente bajo del gimnasio vendiendo cosas ilícitas día y noche es un puesto de ventas hace 4 años y la oficina no quiere hacer nada por correrlos,personas que no viven en esta propiedad y la oficina lo sabe y dicen ellos que no pueden hacer nada por correrlos,música en altas horas día y noche,deberíamos de tener un número de teléfono de los de seguridad y que ellos tengan orden de sacar esta gente que venden productos ilícitos dia y noche y con…

I had a wonderful experience looking to this apartments! Yeni Zegarra was the leasing associate who walk me through everything and all amenities, showing me different options that would match what I was looking for. She was very attentive and kind the whole encounter. Her dedication and willingness helped me have an idea of the community itself and the rest of the staff that sure keeps a nice environment throughout the property. You have a great team member and I hope I get to see her more often! Thank you Yeni!

Yeni gave us a tour of this beautiful apartment complex and despite the plethora of questions me and my roommate had she was happy to awnser them all. I rarely leave reviews but she’s been so helpful and nice.

Yeni was very very helpful and made me feel welcomed while also answering my millions of questions about the moving in process. Highly recommend

Update: this “owner” asking to talk to me led me to a random number with nobody to answer, and I never received a callback to the voicemail I had left. This “owner” is just as full of it as their management staffs are. Seriously, don’t bother with any of these places. They will screw you over and never follow through on what they say if you need help. It’s easy to have a breach of contract from their end. I’m wondering if I should post some conversations I’ve had with management… a simple way to expose their falsehoods. (Keep recording folks) They finally told me that they check on things w…

The first day I moved I had to have a sleepless night so my family and I wouldn’t have our car towed. I submitted all the paperwork needed and it’s still passed hours. I am now risking my car being towed as a valued resident. No one to call. The only people to call are the towing people saying they have rightful ownership to tow. Off to an itchy start in this place and I ignored the reviews even after I read, this is exactly what I get. Don’t be me it’s 2:45 in the morning no approval of my parking spot so here I am sleepless just so I don’t get my car towed at a place I pay rent for. Crazy. P…

I also live in a property that you manage and it has become a nightmare. The hallway carpets have not been cleaned for over a year, the odors are terrible, the elevators are dirty, the pool is unmaintained, and there are now rats inside. My laundry machine has been broken for three weeks, and they have been unable to repair or replace it. The management office always gives conflicting information when contacted. I sent them an email, but they did not respond. In the end, nothing gets resolved. It is simply disappointing to live here and pay rent when the conditions are deplorable and unsanitar…

I recently had the pleasure of working with Patricia during my apartment search at The Ranch at Champions, and I can honestly say she made the entire experience smooth and stress-free. From the moment I first spoke with her, Patricia was warm, welcoming, and extremely knowledgeable. She took the time to answer all of my questions, explained every part of the leasing process clearly, and made sure I felt comfortable and informed every step of the way. Whether you're new to the area or just looking for a new place to call home, I highly recommend reaching out to Patricia at The Ranch at Champio…

Office team is phenomenal. Maintenance staff responds to request within 24 hours at most! I’ve been resident for over a year and have had no complaints.

Love living here the property manager, and all the employees are excellent whenever something needs to be fixed. They get it done. Best place to stay in midtown.

brittney was very warm and kind! She answered all of my questions and i had a million. If i rent here it will be mainly due to her hospitality!

RPM Living Management don’t care for their residents. I living at one the property that they manage. They don’t care about the residents or property. Management allow there property manager don’t keep up with the property or residents will been. The property I live at is 5 year old and the gate always broke, pool always filthy, pool party. I pay for amenities but can’t enjoy it. Need my dryer replace it took 4 days to get a replacement. Once I got replacement they didn’t hook up dryer vent. Dog poop everywhere and they make give dog DNA sample . But never pick up dog to see how the responsibl…

wonderful views, everything and all the amenities are great, But would not have had such a great time without our leasing agent, Brittany, She really knows everything about the area, And is great

Adriana and Sabine were both super helpful and welcoming. They took the time to show me the place and answered all my questions and concerns. I loved the apartment such a great experience overall. Would definitely recommend them ☺️

In recent months since the departure of Adrian and Mikey from the leasing office, the quality of life has significantly deteriorated. The implementation of new parking regulations is illogical, such as the prohibition of backing into spaces. Furthermore, the social events have become juvenile and no longer provide the same level of enjoyment as those I experienced during my initial lease. Mykia has remained and continues to demonstrate the same level of care and attention that was provided during my tenure. However, the new management has been unsatisfactory and has consistently exhibited shor…

I’ve been living at midtown on the rail for just under 2 months now and it has been pleasant. However management has recently changed and started implementing new rules that just don’t fit the environment. I semi understand the need for parking permits. We live next door to a club so I’m sure some people sneak in to park on occasion. However it does very much limit the amount of guests you can have and how often, which is an issue. But the random email we just received about having to get wristbands for the pool and RESERVING TIME in order to use the pool is completely asinine and I won’t be d…

Mykia is the best! Literally sees everything through and make sure you know all the details about the property, fees and just all around great information! Very refreshing to have a good experience with a leasing agent!

Christine Doggett have yet to return my call. The Tessa at Katy apartments are not running applications fast enough and the office staff do not know how the housing voucher programs work smh so they’re prolonging the process!

My property is Chelsea at Fallbrook and I’m currently on day four, going into the weekend, without working air conditioning in the middle of a Texas summer, and despite repeated calls and promises from staff, no actual repairs have been completed. I’ve had to alter my living situation just to cope with the heat, and the assistant manager has not followed up as promised. I have a documented medical trauma that im recovering from and this is unacceptable. I’ve since filed a written complaint to the complex’s office and am preparing to report the unresolved maintenance issue to the Texas Departm…

I recently had the pleasure of working with Nuria Benitez (assistant manager )while securing my new apartment, and I couldn’t be more satisfied with the experience. From the very first viewing to the final paperwork, Nuria was responsive, knowledgeable, and incredibly helpful. The apartment itself exceeded expectations… clean, well-maintained, and just as advertised. What really stood out, though, was the Miss Benitez honesty and efficiency. There was no pressure, just clear communication and support throughout the process. Highly recommend both the apartment and Nuria to anyone looking for…

I had an extremely disappointing experience trying to speak with regional manager Monique Davidson. She was incredibly rude and condescending, making it very clear that my concerns were an inconvenience to her. While she may appear professional on the surface, her true attitude shows when no one’s watching — dismissive and unkind. I expected a higher level of professionalism from someone in a corporate leadership role, but she was just as unhelpful and disrespectful as the onsite staff. It’s clear this property is being poorly managed under RPM, and I will be escalating this to the ownership.…

Elijah is so helpful and patient. He greets every residence and it definitely puts a pep in your step. Very professional and always well dressed!

Very professional and kind.

The Carlton community is a beautiful group of people I have lived her many years previous to RPM taking over things were great in the community. Since Rpm has taken over quality of things and accountability have not been upheld. This are dirty and maintenance has not been done. The hallways sticks smell like dog feces and dog feces is being left on our side walks as we have no porter and the residents who are responsible are not being held accountable. The constant over flow of the dog bins no poop bans they are not being changed 3-4 weeks of constant trash over flow. Our property used to be p…

Our AC has been broken for nearly 20 days. For 4 days, our apartment was over 80 degrees with no portable unit. When we finally got one, it only cooled to 76. We’ve submitted over 10 emergency maintenance requests, and had maintenance in our unit at least 6–7 times telling us “it’ll work today” — still no fix. We were never offered a hotel room and were told they only had one portable unit for the entire property. We have to keep our blinds closed at all times, and our last electric bill was over $300. All we have asked from RPM Living is to let us out of our lease contract, as they have not…

Well, it's been a delightful six months of waiting for my refund from RPM. I've been waiting on my refund since October 2024, with multiple calls and emails to RPM to try to get my return. They sent me two checks that can't be deposited online (I tried with four different bank accounts, but they keep giving errors that the numbers at the bottom of the checks can't be read). I went to my bank to physically deposit the checks, and they were returned as unpaid. After calling and emailing RPM multiple times, they keep saying they will send me another check, and I have already received seven checks…

Mi experiencia en un mes es horrible , el condominio está lleno de cucarachas , las lavadoras del laundry no funcionan , el personal de la oficina diría q no está preparado para lidiar con el público , mantenía la entrada mi apartamento limpio porque el personal encargado no recogió la basura q me tiran delante de la puerta (. De todo he recogido ) y un día estaba exactamente limpiando la entrada puse la basura afuera para seguir recogiendo y me pusieron una multa de 100 dólares cuando yo apoyaba entrada la limpieza del lugar . Además q antes me tenían q poner una advertencia primero ya q mi c…

My experience has been great, everyone has a very good attitude and energy. Specially our leasing agent Ruby. I am such a picky person when it comes to my safety and other things but Nicole (the property manager) was very helpful and detailed on how the property is being managed, she took care of my safety concerns and has good tenant customer service.

Rachelle and the team on-site are truly exceptional. They go the extra mile to accommodate various tenant needs, often beyond what is required, creating a sense of community and home that is typically rare in a transient building.

Terrible customer care! The attendant on my call today just hung up the phone in my face. This has been a recurring issue since November of last year. When I call to resolve my issue with the fourth check that isn’t depositing, she keeps saying that all she can do is request another check. I keep facing the same problem over and over.

For the first time here I now have rats. I have large holes where the outlets from the sinks and a larger one where the wires come in for the stove. This is the 2 nd one I have found. This one was dead. Address the complex and as far as I know got no rats bait put down. Was suppose to put one under the stove but got no email saying this had been done. So guess it has not been addressed. Time for my 30 day notice. I do not and will not live in a rat infested house.

went to go see the apartments at The Ranch at Champions and the manager Mari was so helpful and showed us the actual units. and we saw how pet friendly they are ☺️☺️☺️

Apartment is a very quiet community very friendly people that work in the office. I have recommended a couple of people to their apartments cause it’s calm. It’s quiet and I love their service.

The Ranch at Champions has been a great community for me and my family! Mari and her team have been great to us and would recommend family, friends, and coworkers to any RPM Living community!

Communication is really difficult!

Don’t stay at ANY RPM living residence. Currently my apartment has ONLY Coool water because RPM WANTS TO BE CHEAP! I HAVENT HAD HOT WATER IN 4 weeks!!! Now they are making plumbing companies BID on who is gonna fix the problem so they can get the cheapest price.. HORRIBLE MANAGEMENT COMPANY!!

SOMMERALL STATION NIGHTMARE PART 2: So I originally put up a post stating that my previous apartment unit was full of cockroaches! They were in my son's bathroom, his closet, crawling out of the sink, across the kitchen counters, it absolutely horrifying! I was too scared to sleep in my room and my son was also afraid to sleep in his room so I purchased an air mattress and we slept in the living room. I put up a post about this and I received a call from the manager and he came and inspected the apartment and made some repairs and I removed the review in good faith because the manager came to …

I have lived at Echelon on 99 for 5 years and the community has seriously gone downhill in that time. Multiple vehicles have their tires stolen and are broken into constantly and the police are at the property on a weekly basis. Maintenance request regularly take 2 weeks at least to be addressed. The trash service we pay for only picks up the trash about half of the time and the dumpsters are constantly overflowing and create a health hazard. The office staff does not care or address any of these issues s but has no problem adding charges to rent (that has steadily increased) since I moved…

RENTERS AVOID! RPM living is a company who I will never rent from again. After being forced under contract with the company because the previous owner Greystar (who I’d rent with again) sold the place has done nothing but go down hill. To start with RPM Living is trying to penalize me almost a total of $9,000 because I was able to purchase a home 3 months prior to my lease ending. (Former manger was willing to work with us if we bought house). So unless you have a boat load of money just to throw away avoid this place. On top of that, The elevators break every couple of weeks for multiple days…

Moved in March 2023 placed 36 maintenance requests some get done others takes a very long time There are cars that haven’t moved since I’ve been here and they are taking the good parking spaces. The property manager will lie to me that they are going to fix something in the apt she lied not once but 3xs to me. They don’t clean the pet waste out from the buckets it’s so bad. The entry to the apt is dirty and thrash is all over the place. And if you are reading these reviews notice how the response are usually the same I just laugh!

Don’t live at any apartment complexes that are managed by this company, I lived at rise spring cypress and it is disgusting. It’s so gross that I’ve gotten sick living at one of THEIR properties more than I’ve ever gotten sick in my life. Bad colds and sever upper respiratory infections. They have a severe MOLD PROBLEM at the property I lived at. Now that I’ve moved they are charging me with cleaning fees even though I had to vacate earlier then I had planned, due to the amount of MOLD I was finding while I was packing my things to move. But I was still expected to go back and clean the apartm…

Update 10/8 The manager wasn't in constant communication until I said I was contacting Corporate. Also, Pharoah ants aren't always attracted to the baits. Just because there are no ants trapped in the baits doesn't negate. There are ants. The ants crawled out of the carpet, and laundry didn't find their way to the bait. Nor the ones in my cabinet, they literally smell the bait and turn away. I appreciate your response, but please let's not act like I haven't been reporting ants start 10/2023. They keep coming back because they're in the walls. I don't appreciate you saying the maintenance man …

I currently stay at Midtown on the Rail and 0/10 recommend. From the gate malfunction, rude property manager, and worse thing I reported a smell in the garage and noticed a dead animal sticking out of an abandoned car and was told to put in a maintenance request or call the non emergency number. I've reached out to RPM Living and of course no response.

DO NOT RENT FROM THESE PEOPLE. I have been at Midtown on the Rail for almost 4 years - since they took over a year and a half ago the property has gone WAY downhill. Giant roaches everywhere. They do not clean the hallways or any common areas whatsoever. Constant bass noise from neighbors that they REFUSE to address. Windows leaking whenever it rains. No response to emails or phone calls at all except for when the property manager told me she had a file on me for daring to say something about my neighbor blasting bass music constantly to the point where I cannot work and be on calls in m…

I am a resident in this apartment complex the park at Pisa over four years I have never complained as I will complain of this time you guys are unprofessional management and you guys do not know exactly what is going on and what are you doing unfortunately therefore just to know that the pizza is the worst place to live in and the management is unprofessional. They have no idea what client that they need to be a deal with a professional matter. They have no idea what client they need to attack and request them to vacate so if you need to record to be taken them to court this is one of the plac…

I live in the Bennett Baytown and since they’ve been taken over, I have had nothing but issues and an inability to get the smallest maintenance done. I’ve had and documented A/C issues since April and nothing has been done. This complex was previously under two other management companies and they were so much better. If you cannot successfully manage properties, then maybe you’re in the wrong business.

I’ve reached out to corporate several times over the years & not once have they ever reached back out to me.

I am a resident at Stafford Retreat Apartments and I wanted to come and give well deserved review for them and RPM Living. My apartment is beautiful and spacious Stephania really went above and beyond for me and my 2 boys!!! I can see myself being here for a long time!

Villas At Huffmeister :15050 Copper Grove. RPM Living took over about two months ago and they are worse than the previous management company. DO NOT MOVE HERE!!!!!!!!!!! DO NOT MOVE HERE!!!!!!!!!!! DO NOT MOVE HERE!!!!!!!!!!! If you have nice things and want to keep them - move somewhere else. Please note: I was not a disgruntled resident until this happen. I relocated for my job and didn’t have much time to do a lot of research. I did read the Google reviews (I didn’t see any recent ones that were too bad) and I did check out the property activities at different times – but I guess it wa…

This management sucks and swallows deeply I live in Urban Palms Apts on town park and south gessner the management opens maintenance work orders and closes them without performing the work and then RPM Living sends me a survey wanting to know how well did they ignore my request.

12/4/2024 update Midtown 0ne80 is now on week 3 of a broken elevator. Still not a peep from RPM living. Trash property, trash management company. 11/20/2024 Update Left a message for RPM Living last night and requested a call back. Of course, the district manager is too scared to call, so they have the property manager call. Absolutely pathetic. 11/19/2024 update After hours phone system has been down for at least a week. Reported it to the office because of repeated excessive noise in the middle of the night. Of course, it was never addressed/fixed. Today, the elevator is down AGAIN, which …

Foundational issues with property building and refuse to allow a consistent paying tenant of over 2 years transfer into a safer unit without paying a fee of 80% of the rent. Don't waste your time. Your family deserves better.

I wonder what RPM Living is in charge of. Who will deal with the violation of rights, satisfaction, proper functioning, management, etc., what must a company have to function? standard service? The responsiveness? I haven't received any of that. I have called more than 5 times and they transfer the call and it is impossible to establish communication to get answers. In addition to an entire family with 2 small children being left homeless, we have not received our money after more than 20 days of Whispering Winds notifying us that they would not rent the property to us having previously …

Terrible excuse for a property management company. If you rent from them then good luck. There’s an insane amount of bugs in my apartment for the entire time I’ve lived and it’s hard to fully explain how gross it is to become normalized with killing 3+ bugs a day for over a year. They’ll nickel and dime you for outrageous “charges” and not take care of the property. There’s constant management turnover because it’s so poorly run and I hope these employees realize it and save themselves

Park at Pisa - roof continues to leak with mold growing and they keep closing my maintenance request without fixing anything! If I could give them a less than 1 star I would

Urban palms managed by rpm is totally disgusting. I moved in on March 1st and you would think the unit is fully ready to move in to and the mailbox key ready. Two out of the three toilets were clogged and overflowing. I put in maintenance request and no one came to my unit for over a week plus. When you call or go to the leasing office they just dismiss you. This is the 18th day now I’ve moved into this property and I have NOT gotten a mailbox key. I’ve changed my address and had medication sent to this my new address and I have been unable to access it because of the so called mailbox key. I …

Bayou on the bend If I could give “0” stars I would. I was wrongfully charged for 2 months and once I was in the process of getting the credit put to my account they sold the complex. I’ve tried reaching out multiple times since February 1st and no one has contacted or tried to help with the situation. The Assistant manager of the property was rude and just assumed he was right and was little to help at all. I’ve been getting the run around for about a month. I really haven’t heard anything good about RPM since moving here

Verano Apartments Houston Texas, 77082 Update 04/12/2 - Ongoing issues continue. No improvement. Once again there is no hot water on Saturday, 4/13/24. I never received a phone call or any follow up from RPM directily about my “feedback” as they said they would in their response to my initial review. (See their scripted response below) I suspect that because I’ve been vocal to both the leasing office and RPM directly, as well as leaving a negative review about the many ongoing issues that I have been experiencing over the last year, that I am now receiving a retaliatory response. I certain…

I stay a Park at Pisa and each month there are new fees attached to my rent which is not apart of my lease the trash bill was $7.00 before RPM took over now it's $30.00 without valet trash, I've gave the property manager a letter stating I don't agree with the fees due to the fact I am still under my lease and RPM back in October 2023 and I spoke to the billing company and was informed RPM give them what to send out and I haven't got a response from the individual that's in charge of that area, at this point I'm so frustrated

I lived in the grand la centerra and moved out over 3 months ago....still have not been refunded my security deposit and cannot get any answer or response from them as to why this is....they make it impossible to get any kind of answer about any question you may have.....scam…..*UPDATE*! 1-30-2024 Called the number the owner listed below - no answer and sat on hold for 32 minutes. Same as before

I am a resident at the park at Amalfi, on 01/15/2024 I requested service for my unit due to heater not working, this was the day of the freeze, the maintenance guy came, toke pictures and left, then I called maintenance again and the person in charge stated that they cannot fix my unit because this was not his job and he will not complete some else problem and I had to stay cold all night and all day with 2 children and 2 elderly people on my unit. this is unacceptable but when is rent day, there are no buts about it.

RPM - you responded that my concerns were addressed. They were not. We asked for a refund for being forced to eat take out for weeks because of your lack of respect for our living situation. You made us live in filth for weeks. Please actually contact me and respond to the many emails and voicemails me and my partner have left you Do not bother living on any of their properties. I live in Everwood and have lived here for over 2 years. We moved in with a broken dishwasher (flooded our kitchen) and we were told to just never use the garbage disposal. We pay a ridiculous amount of money for luxu…

I wish I could give NO stars! I live at park at Amalfi and we had to go through the Christmas holiday with NO HOT WATER!!!! We are now on day 4. DAY 4 OF NO HOT WATER!!!! I will be filing a complaint with the Attorney General Office! Roscoe Property Management has no regard to its residents with disabilities, children, or even those that are deeply affected by inflation.