SBB Community Management Reviews

Loren Bautista helped me today with a statement of account. She was quick and knowledgeable.

Loren Bautista was very helpful and friendly in helping me with my account.

I had LOREN BAUTISTA and she was very kind and patient! She assisted very sweetly and I appreciated her amazing communication skills!

Loren Bautista was patient, kind, and helpful.

Loren B was very pleasant and helpful. Very kind and considerate.

Loren was very helpful with downloading application and walking me through the process.

Loren was very helpful in answering my question about HOA fees. She even tripled checked to make sure she gave me accurate information. Thanks Loren!

Cyrel was very polite and helpful!! She was quick to respond to what I needed. Thank you

Update 5/28/25: After posting this review, management reached out to me directly to discuss my concerns. I appreciate them taking the time to listen, investigate the situation, and follow up with me. While my concerns about the office experience remain, I do want to acknowledge that management was responsive and took my feedback seriously. ————————————————————————— Cypresswood location: Zero stars if I could. I’ve had repeated negative experiences at this HOA office. The front desk is curt and unwelcoming, and you’re often greeted with “SIGN IN” by a specific individual every time you walk int…

The five stars all go to LOREN BAUTISTA. Very professional, patient and gave me all the correct information quickly. It was great to have awesome customer service and not having to speak to an automated machine. Way to go Loren!!

Ms. Loren assisted me in solving my issue in a very professional and friendly manner which helped me feel confident that everything would be okay.

Ed was able to help me immediately, I had been trying to send an E-mail with negative results. Ed was able to confirm the E-mail. Ed also explained the process of the application. Thank you Ed…

Today I had a phone call to SBB community management and spoke with Loren Bautista who was very supportive and friendly speaking with me to resolve my concerns. I am glad have the my concerns/issues resolved quickly and simply by Loren Bautista.

Her name is May. She was helping me very nicely

I was greeted by an amazing friendly voice; LOREN BAUTISTA, who went above and beyond any expectations and helped in so many different ways. She also spent the time to ensure I was aware and able to follow each all the way through . I adored her friendly attitude and felt I made a friend today.

Loran was very patient and was able to assist me quick .

Staff was very informative and a pleasure to work with.

I received very good and efficient help from Loren B. today concerning information on our HOA. We have had many years of working with SBB. They are always helpful & ready to solve any issues we might have.

Loren is extremely kind and helpful :)