Sugar Land Property Management Reviews

I am happy with the service this management company and been with them for many years and have had no problems with them and their team. I would highly recommend Sugar Land Property Management. They will treat your property with care.

I have used them for the past few years to manage one of my rental properties in Katy and they have done an incredible job!

Valerie and Ernest are amazing! They are kind, professional and run a smooth operation. We highly recommend them for anyone looking for property management!

My experience with Sugar Land Property Management has been great, and signing on with them has proven to be a good decision. Great communication, clear statements each month and easy to use owner portal, to name a few pros. I would definitely recommend their services to any property owner looking for a management company.

I had a great experience with Sugarland Property Management from the start. Ernest Diaz was incredibly helpful, upfront, and informative during the initial process of obtaining their services. He made everything clear and easy to understand, which I truly appreciated. As a homeowner managing a rental property from out of state, having a reliable property management company is crucial. Sugarland Property Management has exceeded my expectations by providing real-time updates and seamless communication, giving me peace of mind knowing my property is in good hands. Additionally, Adam Alvarez, th…

I found Sugar Land Property Management based on Google reviews, and they exceeded my expectations. Ernest, Adam, and the whole team helped me with buying and leasing properties, and they took the stress out of the whole process by providing guidance, expertise, and fixing any issues that came up, big or small. They have been patient and honest with every transaction. They are my go to people.

Valerie and Ernest run a top notch operation. As an out of town owner, they took care of our property and tenants with great professionalism. 5 years experience

Very professional group at Sugar Land Property Management. I used them to manage a rental house, manage some remodeling and even sell a house. Great owners and great staff. I would definitely use them in the future!

SugarLand Property Management makes renting a home so much easier. They literally handle everything. Adam Alvarez was awesome helping us resolve replacing our back fence. He negotiated with our 2 neighbors to cover their part of the fence and Adam continued through to resolution which took several months. SugarLand Property Management has the very best team to make owning a rental property stress free. We thank Adam and Jennifer Gonzalez for all their help.

I have used Sugar Land Property management for 13 years now! They have done an excellent job finding me good quality tenants and have been extremely helpful managing my property. They do great book keeping too and Adam is always friendly, very reliable and responds to my emails in a timely manner. Valerie and Ernest are also super friendly, very professionals and great leaders! If u are looking for a property manager or if you need to sell or buy a home, definitely consider their experienced team!.

I’m a property owner and I’m extremely impressed with Sugar Land Property Management team. From inception, a connection with Valerie was established immediately. Her approach was not only professional but also welcoming which created a positive and trusting rapport. I’m grateful to acknowledge that Valerie and Ernest went above and beyond in making an exception to manage my property outside of their typical area. Their flexibility and willingness to go extra mile have truly set them apart and it’s much appreciated. Overall, Communication has been stellar. The team is very transparent in keepi…

They make owning a rental property super easy. They do all the advertising, manage applications, screen tenants, facilitate rent renewals, perform any needed maintenance. The monthly report and payment come at the same time every month so it's easy to track what's going on. I'm very pleased with these folks.

So far so good! I have been using Sugar Land Property Management for about 6 months now. SLPM was extremely helpful in helping me become a first time landlord. SLPM provides a full breakdown of all invoices and you’ll have your rent deposit on time every month. I would highly recommend SLPM if you are looking for an honest and transparent Property Management company.

As property owners, we have been very satisfied with the services of Sugar Land Property Management. They have been very responsive to our inquiries and you have an actual person that you can talk to. We wish they can manage our other properties but they specialize in the Southwest Houston/Sugar Land area. We highly recommend them for property management.

When we moved to Texas we honestly didn't know where to start. Valerie and her team helped us find a rental in Sugar Land and were excellent property managers, nothing but kudos from me. When we were ready to purchase a home, Valerie helped us find the right home for our family, amazing school district and a pool! I couldn't be happier with my experience with the Diaz team. Highly recommended.

I had a great experience working with Sugarland Property Management in Sugar Land, TX for leasing my property. The entire process was handled smoothly and professionally from start to finish. I would especially like to appreciate Ms. Maria and Ms. Jennifer for their excellent cooperation and clear communication throughout. They were always responsive, supportive, and ensured everything was managed efficiently. Their professionalism and attention to detail made the leasing process stress-free. I would highly recommend their services.

Been with this group for a few years now and they take care of everything. AdamA, their maintenance manager, oversaw a major renovation to my property, and kept me well informed. Great management company, not just a leasing office.

I have been living in the United States for four years, and this was my third time renting a home. This experience, however, was by far the most challenging because I had to relocate to another state — Texas, specifically the Houston / Sugar Land area. With very limited time and tight circumstances, I had no opportunity to see the property in person. That’s when I connected with Danielle Delgado, and everything changed. DANİELLE handled the entire process as if she were in my place. She carefully reviewed every detail of the home, transparently explained both the positives and the shortcomi…

We had an amazing experience working with Danielle Delgado. She is extremely kind, professional, and genuinely supportive throughout the entire process. Thanks to her guidance and dedication, we were able to rent our home smoothly and without any stress. Danielle was always patient, responsive, and willing to help us with every detail, no matter how small. She truly went above and beyond to make sure everything was clear and handled properly. We felt supported and confident at every step. We are very grateful for her help and highly recommend Danielle Delgado to anyone looking to rent or fin…

The team at Sugarland PM is fantastic. They have helped us with renovations, tenant placement, and management. I highly recommend!

New tenant here. Have worked with other management cos before. This one is top-notch. Portal is extremely easy to work with and all correspondences (calls/emails) always responded to in quick timing. My landlord picked a very good management co work with. Simon

Adam with Sugar land property management has always been very helpful and very responsive in getting any repairs done that we need to have completed. my husband has medical issues, and when our AC went out, he even brought by a portable AC unit until we could get the AC repair completed.

I had an excellent experience working with Sugarland Property Management and, in particular, Jen Gonzalez. Jen demonstrated a high level of professionalism and was consistently prompt and clear in her communication. It’s clear that Jen is highly knowledgeable and genuinely committed to providing outstanding service. I truly appreciated her attention to detail and the respectful, courteous manner in which she handled everything.

Jen has been absolutely wonderful to work with! From the moment she showed us the house we’re now renting, she made the whole process so easy and enjoyable. She was always friendly, responsive, and great at keeping us updated every step of the way. Even after we moved in, Jen has continued to check in and make sure everything’s going smoothly. It’s clear she really cares about her tenants. We’re so grateful to have her and Sugar Land Property Management — they’ve truly made renting a great experience!

Jen Gonzalez was professional, courteous and friendly when performing the scheduled property inspection on the townhouse I am renting. It was a pleasure working with her.

Jen was who came and did my home inspection. This was my first time working with her and she was exceptionally professional, punctual, and attentive. She was kind, and honest. These values are super important to me as a long time tenant. Thank you Jen for making the process quick and easy!

Maintenance Manager Adam Alvarez is so kind and helpful. He is always available to take my calls and pays close attention to details. Adam has provided me with the best customer service. Derek Weller-Propery Owner.

This was my first experience leasing my property that I had lived in for over 17 years. Needless to say I had a lot of things to remove from the property to prepare it for leasing. I’m forever grateful to Ernest for helping us with hauling away furniture and other junk! The team at Sugar Land Property Management made this experience stress free and I’m so glad they were recommend to me. Looking forward to a great partnership with them and highly recommended you do the same!!

This is my third year working with Sugar Land property management. Ernest and Diaz’s team are very incredible, especially Maria and Adam working very exceptionally with smooth transitions, very quick responses to my questions and handling cases very professionally. I would recommend them to manage your property as well. P Tran

I would like to sincerely thank all of you for the promptness, professionalism, and kindness shown throughout this entire process of getting into my new home. Everyone quickly guided me through what was needed and assisted me with any questions I have had! I appreciate the transparency and help I’ve been given from Veronica. Veronica answered all of my questions about the trash pickup when I was confused on how that worked and has just been so very kind throughout this entire process! I’m happy to be a tenant of yours! Happy Holidays!

Would like to express gratitude to everyone involved with me leasing my first Townhouse. Customer service has been top notch. I truly appreciate everyone's hand in this. Communication has been amazing, fast, and easy. This has been a stress free experience for me. Thank You!!

They are horrible. They lie. Just trust the other reviews that talk about them taking money they should not from your deposit even if you return the house to new conditions. Don’t trust anything they say. They lied and said we had a yard and parking spot and after we signed they said it didn’t belong to the house. So many issues. Just be careful. Record every conversation and keep every email.

Sugarland Property Management is not a good company to deal with if you are a tenant. My recommendation is to rent directly from the actual owner of the property after inspecting it to see if the property and yard are well maintained. Also, ask the owner for names and numbers of prior tenants and speak to them about their experience. This will give you the best chance to not be taken advantage of by a property management company. I am a property owner myself and interact with my tenants directly. I keep my rentals in excellent condition and have no reservations about sharing the numbers of pri…

Extremely long application process just to get denied for rental history when previous & current history is actually good. I sense a fair housing issue here.

The staff is incredibly nice and helpful each time. Adam does a great job of handling any issues that arise and communicating back to us with resolutions.

I would like to add that Jen at Sugar Land Property Management was extremely nice when conducting my inspection. She answered all my questions and also was willing to give me a helpful information. Sugar Land Property Management has been diligent, professional and kind whenever I have communication with them. I currently rent a home under their management; so far it has been a pleasant experience.

We have recently moved into a property owned by this company. So far all the service has been on point. We had a bad experience with our last landlord and this is a huge relief. Everyone we have dealt with has been professional, courteous and reliable. We had an issue with our sink which was fixed promptly. The payment of rent and any repair issues are managed through an online portal which is very convenient. I would recommend this team to anyone looking for a rental or buying a new home.

I would like to thank Sugarland Property Management for 11 wonderful years as a tenant My experience with sugarland Property management absolutely was amazing I always felt good going home after being out on the road for weeks at a time knowing that when you get home I know that when I get home is my comfort zone that excitement never get old

We have been renters for 5 years now. Sugar Land Property Management has been wonderful. They respond to emails almost instantly and are always very nice. Any work orders that we have had to submit have been handled very quickly and professionally. I HIGHLY recommend them!

It it with extreme pleasure that I write this review. I've only been under this management company since Nov. 2023 and I must say that my experience thus far has been amazing. Veronica initially assisted me and was amazing and made sure things were taken care. However, Adam recently assisted me with a major problem, A/C had gone out, and did not give up or leave me hanging until all I's were dotted and all T's were crossed. This started on a Thursday and continued through Friday and I was so afraid that it wouldn't get taken care of and that we'd be hot over the weekend. Adam kept in touch wit…

Helpful, attentive, efficient, friendly, and wonderful to work with. The staff took a lot of the stress and anxiety out of the move. Many thanks.

It was a pleasure meeting Veronica, she made me feel welcome and answered all of my questions in a timely manner. Thank you Veronica and Maria for making our family enhancement an easy process.

Very hands on and attentive. Anytime we need anything or have any questions they help right away! Espy has been great to work with!

My experience with the entire Sugar Land Property team, especially with Jen Gonzlez, has been excellent, they were the best when choosing our new home, always willing to help us with everything we need, I really recommend them as they have a very special treatment. Thank you for everything you did and have done for us.

Everything is quick and they kept track of everything! Adam took the time to explain everything to me and guided me through the process of renting a place out