Tarantino Properties Inc. Reviews

I'm currently renting an apartment in San Antonio my AC went out I had to pay my own money to get AC portable unit the front office refuses to reimburse me for my AC where in the hottest summers in Texas and the heat is dangerous I can't enjoy my living room nor eating in my kitchen because the heat is unbearable I can only enjoy my room because that's the only place where my AC portable is at I'm already going through the legal process the first thing I'm going to do is give my apartment a 7-Day notice buy certified mail to fix my AC system or we're going to court and I'll get an order from t…

This company allows family members be direct supervisors and others as their employees basically as a family managed property - Gateway on Cullen. This is a major conflict of interest.

This property management company should be ashamed of themselves. They allow their tenants to live in mold infested properties with no intention of having the issues resolved. This company does not care about your physical or mental well-being. This is nationwide "property management company" is doing a major disservice to all of their clients and residents. I would assume one day a class action lawsuit will be headed their way due to the significant amount of negligence to all of the properties they "manage". Couldn't imagine what people get paid here to do absolutely nothing all day. Save yo…

I waited a day before writing this review because I was extremely upset about what I experienced. Approximately 2–2.5 months ago, landscaping crews blew my apartment door open while working outside. My ground-floor unit was filled with leaves, dirt, dust, and debris throughout the living room and kitchen. There was enough debris to fill a small kitchen trash bag, and dust covered portions of my walls and furniture. At the time, the property was owned by Sandlewood, and I was told the apartment would either be cleaned or that I would be reimbursed for cleaning costs. Before either occurred, t…

I looked today at the apartment in midtown houston I liked the place and wanted to move to that apartment very badly. But my gut tells me to make some research.. and OMG! The reviews!! And all I see the owner of the company keep repeating the same response to everyone .. sorry and call this number to address the issue.. I have one question if you care that much ! Why don’t you and your team fix the issue firsthand instead of let the people make reviews. Suffer so you ask them to call again to fix the issue !! Make that make sense!! You have lost potential rental and am sure you will continue t…

have been trying to get in contact for a month o have all emails and letters. no one has gotten back to me, they owe me and my roommate 1,000$ and we have the invoice. we’ve been dealing with this for months. avoid company at all cost.

Unsafe, Uninhabitable, and Rude Management — Avoid at All Costs Tarantino management has made living in the apartments unbearable for long-term tenants. We never had issues with old management, They made sure to keep the needs of tenants as a top priority, but the new management is rude, dismissive, The conditions in my apartment are unsafe, uninhabitable, and a serious health risk. Mold and water damage have been ignored for 9 months, Management has repeatedly dismissed these concerns as “non-emergency” and continues to fix empty apartments before addressing occupied units like mine. My car…

These people will lie and say you didn't pay your rent. I live at the 800 Tower in Louisville Ky. It's imperative that we get a new property manager. Unethical. I've already emailed back and forth with the regional Esther Craven. I have not heard back from her since I sent proof of my rent payments for August and September.

Ascension Held Hostage day 37 of 100+ From a Tarantino Paying resident at Ascension on the Bayou, enough is enough Hello from the 5th floor bldg 2 of Ascension, supposedly a "premier" rental experience. But not if you live away from the nightmare traffic noise of Beltway 8 on the should-be nice side with great views of Buffalo Bayou. Except, we have NO remotely close elevator service for up to 30-40% of time ALL the time. Yep, this spring it was 3 MONTHS no elevator, now well over a month of maybe-it-works-maybe-it-doesn't we were told yesterday JUST TOUGH IT OUT ITS OUT UNTIL DECEMBER. …

I have been dealing with an issue with our student's vehicle being towed from the Gateway on Cullen property managed by Tarantino and have not been receiving any responses from the property management or this management company. The person I was initially corresponding with via email stopped replying. I called the property's office and was told that specific property manager was no longer with the company. I was advised to email the property manager email again and still have not received a response. I have called the phone number available for Tarantino and asked to speak with the property ma…

I’m writing to express my deep frustration regarding an unresolved maintenance issue in my unit and the unprofessional treatment I received at the leasing office. Over a month ago, I submitted a request for my dryer to be repaired. Despite multiple follow-ups, the issue remained unresolved. It wasn’t until I had to personally visit the leasing office and escalate the matter—out of sheer frustration—that any real action was taken. During that visit, I was met with an attitude and level of unprofessionalism that I found completely unacceptable, especially given how long I’ve waited for a basic …

Giving three-day notice to either renew or go month to month for significantly higher amount. The former property management failed to renew the lease in a timely manner, now everything is being forced on the current tenants and it's not fair. You know this property is in very bad shape and you refuse to make the necessary repairs to make it livable. Most of the units are still boarded up. I have caught these people hiding from me when my a/c needed repairs. They told the maintenance worker to lie about fixing my a/c the next day. Please do not rent for these people. These people are absolutel…

My daughter graduated in December but signed a year lease. She moved home and has continued to pay rent. She came back to visit and was going to stay in her room but someone had been staying in her room and that was May. Today was the day to do her final clean out and turn in keys and when we opened the door there was a man , girl and dog laying in her bed in her room. Cops didn’t do anything the first time referred us to constable didn’t make a report or anything because it wasn’t a physical person in the room but today 2 officers took a report and spoke with the apartments. But be very cauti…

I've lived at The Highland Midtown Apartments in Little Rock, AR for 20 years. This complex has been severely neglected over the past few years since Tarantino Properties has taken over. Currently in this highrise building, we don't have: A working elevator (there are 2 that are both broken), Working AC (in June), A working trash chute, A gym (that is advertised), A working pool (that is advertised, but hasn't worked for years). Also just 2 weeks ago we didn't have hot water or access to the stove/oven for 2 weeks, because of a gas leak in the building. I'm disabled and I live here because…

Terrible property management company. I reached out to them regarding the nuisance their tenant was bringing to the community and neighbors. Yet nothing was done or never received a message back or anything it’ sucks that they’re still in business where they don’t even care about what their tenants do to affect the neighborhood.

Worst property management company I have ever worked with.

Not happy at all about the takeover!! They no longer allowing us to do flex payment as a single parent I count on that to ensure my rent on time they just took over on feb 26th an now they’re saying they done have the flex pay setup and we have to do money orders!! I feel this is going to get ugly fast judging from the reviews this is not a reputable company and I’ll call the news station if I have to.

I live in one of their properties, Irvington Village, and while the previous management had its issues, I believe the new management is even worse. They no longer provide rent statements, and my rent has been unusually high since they took over. Maintenance requests go unresolved for weeks, leaving tenants stuck with issues in their units. Additionally, they promised to address the parking situation but have failed to do so, leading to excessive towing. I believe each unit should be allocated at least one designated parking space. If you have the option, I strongly recommend avoiding any apa…

Don't rent from any property with this owner. When they make the most unjust rules and when they get bought out they attempt to scam their old tenants. Plus they withheld information to the new owners making the transition more complicated than it needed to be. Avoid at all cost. Edit: Currently company returned to them again. Absolute hell. No warning they were taking over and now I've got the drama of trying to get them to do their jobs because I prepaid rent.

Very fraudulent I don't know why I'm paying $859 after paying $477 to move out on the 12th of November, staying extra 10 days due to movers shouldn't amount to $859 have lived here for almost 20,years this is really bad. And yes the big issues living here giving residents late fees and water bills after paying is Ana and Elba.

Bankside Village is one of this companies apartments. Ana in the management office, if you disagree with her she manages to use her position so that you incur late fees, which in some cases creates additional charges and could lead to eviction. No integrity, rude,if you do not speak Spanish she disrespects you by talking about you and then dismisses you.

Just a terrible company! Stay away! I’m still waiting on my security deposit and the customer service Sucks!!my house was broken into which forced me to move because they did not change locks for weeks. I want my money

We've been at these apartments for about 3.5 years and they're the first company that's actually working to clean up the property and repair things, and believe me, they've got their work cut out for them. When our electricity was messed up they sent someone at night to fix it because I have medical equipment. I am so impressed and pleased. Previous owners and management have been so bad that we're moving, but as long as this owner and Tarantino stay here there is hope.

Espero que sean una expresa sería y logren resolver el problema que tengo, el personal que tienen en la propiedad de madison park realmente no saben resolver nada tengo más de 3 semanas sin aire en mi apartamento e tenido que comprar ventiladores para no ahogarme del calor y aparte están cobrando doble las utilidades, el día 2 de julio me acerca a realizar mi pago de renta y utilidades y me sale diciendo la de collection que les debía las de junio que no tienen sistema para revisar si en verdad pague y me parece algo irresponsable querer culpar a los residentes por el problema que ustedes tien…

This is the worse company to deal with . I live at one their properties The Briar and let me tell you they truly don’t care about residents as long as you pay rent they don’t care after many complaints regarding security and showing documented proof of how unsafe the property is management does absolutely nothing. If you want to deal with homeless people hiding in the staircase people breaking into cars broken security gates etc … then this is the place for you

This company is unresponsive, apartment properties are unprofessional and don’t do anything to fix maintenance issues.i do not recommend.

Alejandro Yoon is a part of this team.. Very unprofessional and unresponsive. Rented for almost 2 years from him and trying to get him to accomplish any maintenance for the house was like pulling teeth. AC went out in the summer time back in 2023 and took almost 2 weeks to get fixed, never offered any accommodations, just a small ac unit that left the house to only 84 degrees and only gave us $50 off rent for the whole situation. Carbon Monoxide alarms were never installed after asking numerous times. Someone in my opinion, I would try and avoid.

Please, Please, Do something about the entrance gate at bankside village apartments, I've had my car almost hit head on 3 times ,cars are exting the wrong way because the gate hasn't Been working, There is also about 15 cats wandering the property