TexasRenters.com LLC Reviews

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TexasRenters.com LLC

TexasRenters.com LLC, 5225 Katy Fwy #545, Houston, TX 77007

4.1 115 verified reviews

Flat-fee, end-to-end Houston property management with a 60-day lease guarantee and owner portals, serving single-family and rental properties in the Greater Houston area.

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Landlord vs. tenant ratings

Landlord Rating
4.5 / 5
from 15 owners
Tenant Rating
4.0 / 5
from 100 tenants
High confidence · 15 landlord reviews

Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.

Fees & business details

From TexasRenters.com LLC’s website. Confirm current pricing with the company.

Years in business2,011

Photos

TexasRenters.com LLC photo TexasRenters.com LLC photo TexasRenters.com LLC photo

Rating breakdown

5 star
209
4 star
9
3 star
2
2 star
0
1 star
38

Based on 258 rated reviews from the last 3 years.

TexasRenters.com LLC reviews

5.0★Apr 2026

I would like to recognize Texas Renters as an outstanding management company. I have had only great experiences with them and they have been a 100% supportive management group to lease through. I’m going on my 2nd year with the team and it’s really been amazing. John Carlo is especially helpful with communication and ensuring that I understand all processes and benefits. I truly appreciate his customer support and professional service!

5.0★Mar 2026

Texas Renters is the first management company I have used for my rentals and I LOVE THEM!! They handle tenant placement expertly, ensuring I have the most promising tenants in place. They handle minor maintenance issues quickly and efficiently. If you have rental properties and are not a full time property manager because you also have a primary job, Texas Renters is the only way to go!!

5.0★Mar 2026

Nora is an outstanding Texas Renters agent. She is so responsive and knowledgeable and helped us with every step of the way. She helped us to prepare house, acts very quickly, provided recommendations on the pricing and tries to get us the best deal. When we needed to take care of the yard, she helped us to find quickly a really good deal. She really takes care of everything and helps you to have the process painless. Thank you!

5.0★Feb 2026

For the professional competency and courtesy of Nora, which is the reason I make this recommendation. Very adept at CMA‘s and discussing what triggers good rental properties. No high pressure sales tactics taken, just good old simple facts to mitigate the risks of renting. Good businesses model for those not wanting headaches of dealing with renters themselves.

5.0★Feb 2026

I needed some help with an accounting question on their website they were very responsive and patient I've been a customer for 5 years and have always received excellent service

5.0★Jan 2026

I am always delighted to speak with Jordan or Jennifer in regard to the properties we have with them. They are responsive & always quick with solutions or answers. Happy to work with them.

5.0★Dec 2025

Texas renters has manganese up to 5 of my properties at once over the last several years. I highly enjoy working with them. They take away all the little details that can annoy or bog you down and just make it easy. They have quick response times and are very personal. I highly recommend checking them out if you have a property you wish to get rented.

5.0★May 2025

We have used Texas Renters for over 3 years. Channa has been amazing at handling any tenant issues quickly. She sources multiple vendors and assures the owner and tenant are informed before repairs are done. I tried managing my rental for 8 months before realizing I was out of my depth. Texas Renters has eased all my worries and anxieties about being a landlord.

1.0★May 2025

At this point I have been a client for 3 weeks. There is no proactivity. I had discussed specific details and requests when meeting with the sales team and there has been no follow up. I have to reach out to request information and the information is not the greatest. I am pretty sure much of the team is remotely working from overseas making it ineffective in marketing my property. My concerns are not being addressed in an effective way. I wish I would have gone with another company at this point and I plan to be canceling at the 60 day mark per the management agreement. Update: Changin…

5.0★May 2025

I worked with Jennifer and alexia to get approved for a rental home and they made the process very smooth and straightforward. Definitely recommend.

5.0★Apr 2025

My husband and I have been a client of TexasRenters since 2021 and have had a great working relationship with them from the start. I want to give recognition to Ms. Channa as she went beyond my expectations recently with helping me with reinstating my account access and login capabilities. She stayed on the phone with me until my issues were resolved and we were sure all was in working order. She then followed up with emails and text when I had further questions regarding my work orders for my property. She was extremely professional and a true pleasure to work with! I have always had quick…

5.0★Apr 2025

We couldn't be more pleased with Eric's performance so far. From the start, he has demonstrated a high level of professionalism, quick adaptability, and a strong work ethic. His attention to detail and willingness to take initiative have already made a positive impact on our workflow. Eric communicates clearly, meets deadlines consistently, and brings a proactive attitude to every task. We're excited to have him on the team and look forward to seeing his continued contributions. Highly recommended!

4.0★Mar 2025

I have been a client of Texas Renters since 2018 and have witnessed a significant and positive transformation under the new management. Their responsiveness and follow-up have greatly improved, and it is clear that they work closely with property owners to address any concerns efficiently. While there is still a bit of room for improvement, I am very pleased with the progress made. Thank you to the new management for the enhanced service and dedication!

1.0★Oct 2024

Our landlord began using Texas Renters about 4 months ago. Immediately, they increased the rent by $100 (without any occupancy inspection) and made a mandatory $40 monthly fee for a “Tenant Benefits Package.” According to the contract, the benefit package includes credit reporting, filter changes, $50 discounts on repairs, and pest control. No information was given about when any of the services would begin so we asked and were told the services would be performed quarterly starting in August. At the end of August, I inquired again. It wasn’t until the end of September when someone came out t…

5.0★May 2024

This company was very professional and excellent to work with. My clients were taken care of