The Dragonfly Property Management Reviews
The Dragonfly Property Management
The Dragonfly Property Management, 11211 Katy Fwy ste 500-11, Houston, TX 77079
Dragonfly Property Management specializes in residential property management for Greater Houston, serving multiple rental properties with an online owner portal and local market expertise.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 10 rated reviews from the last 3 years.
The Dragonfly Property Management reviews
*Additional update for owner's reply: Unfortunately, we were former customers (April 2023- Feb 2024) of this property management business. I have attached a picture of the statement they provided for reference. If you check the Google reviews under their previous business name ("Your Dream Real Estate"), you’ll notice a recurring pattern: they respond to negative customer reviews by claiming, "We couldn’t find your name in our system as a customer." This tactic is bad and unacceptable instead of accepting and trying to improve. STAY AWAY!!! --------------------------------------------------…
For some suspicious reason, they recently changed their name from "Your Dream Real Estate" to "The Dragonfly Property Management," but nothing else has changed. AVOID them at all costs! Communication is terrible, with calls and emails ignored for weeks, and tenants are often left in the dark. The owner is super rude and unprofessional. I have never seen such a terrible service provider in my life. They’ve issued questionable work orders—once claiming a microwave was broken when it wasn’t—and charged for unnecessary repairs. Financial statements are always several months late, full of mistake…
Absolutely the best Property Management Company I have ever worked with! I have never seen anyone in real estate management care as much for their customers as Neda does, she is amazing, if you need property management don't go anywhere else, this is the best you will ever find!
Highly recommended!!! Neda is simply awesome, she is very caring and super devoted, we are very happy with everything she has done for us, you can't find a better property management company!
What a nice and professional company, Neda is very knowledgeable and dedicated, thank you for a great job, highly recommended!
Very nice and professional. Definitely recommend them.