1.0★Apr 2026
I have been trying to reach out to the corporate office about our water heater at the Victoria Station property for MONTHS with no reply. The hot water heater goes out at least once every other month (for the last year), leaving us with cold water randomly. Residents are not able to shower, wash our hands, wash our dishes, or wash our clothes properly due to the lack of hot water. Some of us work in healthcare facilities, plants, jails, etc. and need access to hot water to have basic sanitation at the end of the day. Please do better for your residents. I can’t imagine it takes over a year t…
1.0★Mar 2026
Stay at LAC LOCATION been trying to get a hold of someone at corporate for a month to have my unit switched my car had been broken into multiple times and the property manager destiny has refused to let me transfer units I'm paying all this money for rent and me and my neighbors can't have peace of mind we are charged for patrol I've never seen the neighborhood being patrolled when you try and get courtesy patrol on the phone it either hangs up immediately or just rings thru to voicemail I've replace two windows and my license plate was stolen off of my car twice yesterday my back window was …
1.0★Jun 2025
I lived at Victoria station apartments in Victoria Tx. I started in a one bedroom and then transferred into a 2 bedroom afterwards. I have been waiting over a YEAR for my deposit refund from my one bedroom of $438.63. I have endless text messages/emails of me contacting the office about it and they could never give me an answer. I even sent them a long email letting them know that I still had not received my refund and what my NEW forwarding address would be. I called them and even made sure they got the email which they confirmed via phone but whoever I spoke to told me Kim (the manager) wou…
1.0★Jan 2025
They are just as bad as the complex I live in! I called like 4 times left voicemails I’ve yet to hear back anything. I came to the address listed on their website it looks extremely vacant. Their contact page did not send an email… extremely hard to get in contact with meanwhile the people running the complex I’m stay in have yet to be helpful… hopefully this review grabs their attention and leads them to contact me back!!
1.0★Dec 2024
Slum lord management company that does not fix ANYTHING but expects rent to be paid in a timely manner lest you have to sit in your apartment with flooded appliances and toilet water dripping on your stove. They do not answer emails or phone calls. They should be shut down if we're being completely honest. No reason I should be calling you for months and have yet to hear back. Sent a very detailed email about the health and safety violations I am facing in this apartment. NOBODY has responded to me. Imagine retaliating against a tenant because YOU refuse to upkeep your property and the tenant …
1.0★Oct 2024
This company is absolutely negligent and irresponsible. Unfortunately, my son lived in one of their properties, Vintage on 18th, and his unit sustained damage during Beryl. It was reported immediately and after a week of inaction from management, as the guarantor on the lease, I decided to reach out. I spoke with Nadia who confirmed, not one person in their office had even walked his unit yet. There was a hole in his ceiling continuing to leak due to roof damage. The absolute bare minimum responsibility of a landlord is to provide a clean and safe living environment for their tenants. We…
5.0★Sep 2024
Best management company ever
1.0★Apr 2024
I live at Legacy at Cypress , I moved here from 2 hours away and I’m always use to a good property management system. The property manager here now is not a good one. I have called the office for different situations and multiple times the leasing agents has told me the issues I have could and would be fixed and then calls back and say they can’t do anything about it due to there manager. The manager has hung up in my face multiple times due to me trying to understand the things she would say . She would get mad because I would catch her in lies due to me knowing how property management is . I…
1.0★Mar 2024
Oaks of Timbergrove, Vintage at 18th Street is a terrible place to reside so to poor maintenance and management over charging residents and maintenance not fixing anything reported. Also they say they have 24 hour maintenance but that’s a lie too. When asking for management company information they say it’s unknown or they are the head of the company. Either way the condition of my apartment is horrible they want their money but don’t want to fix anything. Also we’re charged a building fee but we have to smell dog poop all day everyday.
2.0★Feb 2024
Overall, it’s a quiet complex, but it’s too darn expensive. My rent increased $133 just from last month and I was not aware this would happen. I will find an explanation today. However, when my lease is up and June, I will not be re-signing here. It is way too expensive and is not worth the cost in my opinion.
2.0★Feb 2024
I have lived here for over 4 years and alot has change, this area is getting dangerous, the complex is starting to look ran down even though it was recently painted , it sill looks old and ran down, the residents that live here are ok people, no one brothers anyone, but we get alot of rifrafts every now and then, that sneek in the gates. We pay for a package service that does not always deliver, it's just not the same any more, I move my rating down to a 2.
1.0★Feb 2024
HORRIBLE. Do not move to Melrose Apartments. This management company is the WORST company of them all!!! I’ll be pretty vague with this review, but to put it simply- there’s an infestation of roaches. Once I reached out asking for them to take care of the problem, they said “what do you want us to do about it?” Not to mention, the mold that is EVERYWHERE. Ceiling, corners of walls, in the kitchen cabinets, etc. I have tons of pictures I’ve taken myself, plus tenants I’ve met there sent me pictures of all of the mold they had in their apartment as well. They do nothing about the mold OR the roa…
5.0★Feb 2024
Me & my wife Jessica recently moved in this amazing apartment I love it so quiet and peaceful i highly recommend it ❤️❤️❤️❤️🙏
4.0★Feb 2024
I absolutely love living here, the apartments are reasonably priced and nice considering the age of the property. My only complaint would be that there always is a water line issue popping up. Again, it's likely due to the age of the property, but management always gets it corrected as quickly as possible and provides updates throughout the process! 😊😊
5.0★Feb 2024
Great experience, love this place!!! Office staff makes sure everything gets taken care of asap.
1.0★Feb 2024
I live at the Station apartments. Things do not get fixed in a timely manner. I've been using the bathroom in the vacant apartment next to me for a month, yes, a whole month(until now) because they still did not fix my shower. My ceiling has had mold from water that has not been completly fixed for 3 years, they mostly do temporary patch ups or coat it with paint, and the mold comes back over and over again. If you are looking for something affordable with cool neighbors, it may be for you, but do noy expect to have repairs done in a timely manner. I asked if I could get a reduction on my re…
1.0★Feb 2024
The complex I live ins water is constantly going out, we were without hot water for almost a whole week and I have a 1 year old. Idk if you’ve ever tried to give a toddler a cold bath but it’s not fun and now she hates baths. Also the towing policy is absolutely ridiculous. Anyone can call and get your vehicle towed with no notice even if you’re not parked in a “reserved” spot. $1200 a month for the quality is 100% overkill. The ladies in the office are sweet and amazing but the complex needs an entire overhaul to justify the price.
5.0★Feb 2024
I am a happy resident the office staff is always eager to assist …I love this place called home… thank you all for such a warm welcome :-)
5.0★Feb 2024
Quiet, comfortable place to live. If there are any issues, the staff and maintenance respond quickly and remain professional at all times. Would recommend living here!