Triquest Management Services Reviews
Triquest Management Services
Triquest Management Services, 9950 Westpark Dr #420, Houston, TX 77063
Houston-based HOA management for HOAs and new communities with in-house facilities management and vendor oversight, offering online resident and board portals and 10+ years in Houston-area service.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
Fees & business details
From Triquest Management Services’s website. Confirm current pricing with the company.
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Rating breakdown
Based on 9 rated reviews from the last 3 years.
Triquest Management Services reviews
Had a garage door get backed into. Replaced the damaged panels immediately and then color matched. They sent me a 150 fine for the colors not matching while the repairs were ongoing then tried to fine me for not informing them of the issue. Called to have the fine removed but so far they won't remove the fine
The customer service with this company is unexceptionable. In my experience with Jessica, I did not appreciate her sarcasm and condescending replies to reasonable follow up questions for an badly set up pool registrations system. I pay my HOA fee on time yearly and keep up with my property along with extra payments for access to the pool. The last thing I need is to be disrespected by an immature high schooler (I’m assuming she’s a high school/ college student just from the interaction) who has a problem answering simple reasonable follow up questions. When I called to make a payment she says…
Take a look at their responses to criticisms from the people who pay their salary and you have everything you need to know. Avoid at all costs. Trying to make a payment with them for an HOA is impossible. For 3 months, their "system is down", forcing me to drive 30 miles with a money order. Beginning to wonder if it's tax fraud going on and they're pocketing the cash. Multiple homeowners fighting with their HOA that fees were paid, but there's no record of it. Contacting sec of state & Bbb, I suggest anyone having problems do the same. It's not hard, just takes a minute.
I am writing to express my extreme disappointment with the experience I had at your office on September 29, 2025, at approximately 10:05 AM. The staff I encountered were rude and disrespectful, and the overall customer service was extremely poor—practically non-existent. Your staff made me, the homeowner, feel like nothing more than a number or a source of money, rather than a valued customer. This reflects very poorly on your business and completely contradicts the promises of excellent service that you advertise on your website. It feels like false marketing. One of your staff members, Allay…