Weston Medical Center Apartments Reviews

Ms. V was very helpful and informative while working with my girlfriend and I. She was very determined to finding something that would work for us and within our budget. She is the best!

I've been searching for an apartment for a while now and it was very difficult to make a decision. After walking with Paul I knew this was where I wanted to be. He was so kind and made the tour enjoyable. Aside from that the apartment is spacious and clean plus the floors are the cutest. Thanks again Paul I love my new apartment.

Paul was amazing and explained everything good. by far the best tour i ever got. love the place. He made me feel very welcomed.

Paul helped me look at apartments and made the whole experience so easy and stress-free. He was professional, honest, and really took the time to make sure I understood everything. You can tell he genuinely cares about helping people find a place they feel comfortable calling home. I definitely recommend reaching out to him if you’re apartment hunting!

I had a fantastic experience working with Paul. From the inital tour to signing the lease, he made everything incredibly smooth and stress free. Paul is professional, highly responsive, and answered all my questions with total transparency. If you're looking for a seamless move, I highly recommend asking for him!

Great floor plans, maintenance is quick and efficient. Fantastic pricing for the area. Roaches are a problem, pest control is included and they offer varying levels of pest extermination/control. The pool is super nice too, maintained fairly well.

Ms.V was very nice made me feel very welcome

I LOVE THIS PLACE! Paul made my move in experience simple and easy my place is perfect The people here are friendly and its quiet and clean.

Tired of them being strict on hygiene and smoking, but all my neighbors are infested with roaches so no matter how clean I keep my place, they still crawl in from the front door. I literally see them running in the hallways. Also across my apt I saw a lady screaming with the door wide open because she claimed there were roaches all over the walls. She doesn’t live here but came to take photos from a tenant that recently moved out. And about the smoking we have fire alarms almost everyday and I smell weed in the halls, vents and outside parking. Either remove them or soon someone will file a su…

Ms. V was lovely and very helpful throughout every step of the process. From paperwork to moving, she was always there to answer questions and assist me

Don’t bother calling, I live here and I can NEVER get a person on the phone. It’s crazy, you’d think an apartment complex that has more than enough people working the office can answer the phone. I called 10 times in a single day at different times and every time it’s NO ANSWER. Idk how they get people to move in when THEY REFUSE TO ANSWER FOR THIER OWN RESIDENTS

Ask for Paul! He’s absolutely amazing and helped me so much when I can to tour ☺️

I had a great experience with the leasing office! The leasing agent (Paul) went above and beyond to help me through every step of the process. He was professional, patient, knowledgeable, and always willing to answer my questions. He made what could have been a stressful experience feel easy and welcoming. Excellent customer service like this really makes a difference, and I truly appreciate all of his help. I highly recommend this apartment community to anyone looking for a place where the staff genuinely cares about their residents and prospective tenants.

Hi, I have lived here for about 2 years. I am only still here due to Ms. V finding me an apartment with a good sized backyard at a decent price. However, there are SO MANY ISSUES. Black mold on the doors, renovations above coming through my ceiling, roaches, my car was almost stolen but anti theft kicked in but took a month to fix, dumpsters create sharp tall cement areas that did 6,000 dollars of damage to my car and in the shop for over a month. (issue was supposed to be fixed in two weeks in April. Still there). AC bill will be sky high because the doors have huge gaps and need weather…

Mrs. V the best! She stayed after for us.

The apartments are horrible they have black mold there is trash and dog poop everywhere on the walk ways … the washer and dryers hardly work and will take your money … don’t be fooled by the front office the apartments need alot of work

My 5 star review is for Ms. V, since I moved in almost a year ago she has been nothing short of amazing. I absolutely love her! I’ve had nothing good experiences with her but I can’t say the same for some of the other staff. She is the best!

Ms.V was nothing but helpful and kind during the touring process. The unit I moved into has been great besides a few minor issues but overall it has been clean, I have not noticed any bugs within my unit and I've lived here for a month now.

Had my apartment broken into when I lived here.

I went on a tour today, and Ms. V was the best! She showed many a handful of units instead of only just one. Great customer service.

Miss V, was very helpful. Very patience she makes sure all our questions answered in a timely manner. I highly commend her for a well done job. Name(Van Khanh Vu)

They will flood your apartment then raise your rent by $500-they are horrible save yourself

ms.v was a pleasure during my tour. i want to move in just because of her!

Ms. V is so helpful and knowledgeable!

Paul was amazing in touring the apartment! Definitely considering moving here !!

We had really good experience with this apartment. And MrsV helped us a lot during the whole time period

Excellent place to live. I have lived here for the past five years and would have gladly continued residing here if I had not accepted a new employment opportunity in another state. One of the highlights of this community is Ms. V, who has been an outstanding leasing agent throughout my time here. She is incredibly attentive, professional, and always goes above and beyond to ensure that any questions or concerns are addressed promptly and thoroughly.

Vee was amazing!!!!

Ms. V was very helpful in explaining costs and giving me a tour, very pleased with her service!

Mrs. V was Amazing and so helpful!!!!!

I’ve been a resident for many years now and this complex is nice, safe, and quiet. What really sets it apart from the other places I’ve stayed and toured at is how kind and caring the leasing agents are. Ask to speak to Mrs. V! She is amazing at her job and will continue to care and follow up with you long after you’ve signed a lease to make sure your home feels like a home.

This is your sign to stay away from this place. ROACHES, FLEAS, FIRE ALARM EXPENSIVE UTILITIES!!! We were here for about two years and had to leave asap. Our rent kept increasing and the utility charges were insane. There is so many things wrong with this place, but the main things were the roach infestation, constant water shut off, and smoking. Only thing decent about this place was the space and wood floors, but don’t be fooled.

I had a great experience interacting with Weston Medical Center Apartments. The leasing process can be complicated, especially for international students, but leasing agent Ms. V made everything much easier. She was extremely patient, always responded quickly to my questions, and explained every step clearly. She helped me understand the application, the fees, and even the verification process, making sure I didn’t get confused or stuck anywhere. Her guidance and dedication made me feel confident about completing the process smoothly. I really appreciate her support and professionalism, and I …

trashy place at a nice location. they keep jacking up the rent price and the quality of life is decreasing. would not recommend. the only good thing about this place is mrs. V who’s very patient and trying to help with resources she has available.

Shitty apartments with shittier management. I've been living here for 6 years, but would recommend something else. Edit: Fire alarms have been going off at least twice a day for the past week. At least once between 2 and 5 am. This is common occurrence at this apartment complex. It usually seems to go on for a week or two at similar times every day until it finally stops. I can't sleep in peace, but I guess at least water hasn't been shut off in a while?

The sign up process was easy thanks to Willie. From the day I went to tour this beautiful place I know it would be my home. The process was easy to navigate thanks to Mr Willie.

I moved here in December 2025, and honestly, I have no complaints. From day one, the entire staff has been welcoming, professional, and always willing to help whenever needed. The property is well-maintained, and any questions or concerns I’ve had were handled quickly and efficiently. I especially want to recognize Ms. Vee for being absolutely amazing throughout my experience here. She has been attentive, kind, and consistently goes above and beyond to make sure residents are taken care of. No matter the situation, she’s always just a phone call away and responds with genuine care and profess…

Ms. V was amazing and very helpful throughout the entire process. She made everything smooth, fast, and stress-free. It was truly a pleasure working with her

I honestly don't even know where to start with this place. I used to think of this as our home, but after what’s happened lately, I just feel gross and unsafe here. The worst part was a few days ago. We’ve been going through so much, my husband just lost his mom, and we were dealing with all the funeral stress and expenses. We talked to management, they agreed to let us pay the rent just two days late, and we thought it was fine. But then, while I was sitting in the front room today, someone from the office tried to just... walk into our apartment. No phone call, no notice at all. My husband w…

The Weston is a great place to live. All of the staff in the office are very friendly and professional. The person who really sold the place to me and my family was Ms. V. She is showed us the place and made sure we had the apartment we were looking for. The neighbors are friendly and maintenance is timely. We are in the heart of the medical center and NRG stadium is within walking distance.

WARNING: Do Not Rent Here This place is a health hazard and a liability. If you care about your safety, don’t even consider it. I reported active mold growth in my bathroom early on. Instead of addressing the issue properly, management sent someone to paint over it. No inspection, no remediation. Just a quick cover-up. That tells you everything about how they operate. They are not maintaining livable conditions. They are hiding problems in order to fool people into moving in. No accountability, no basic decency My mother passed away recently, and I was dealing with funeral expenses. I comm…

Willie was nothing but wonderful, very thorough and informative! Right when you walk in the door, you are greeted with smiles and charisma from Willie. I will probably move here just for him to be my neighbor LOL thank you!

After talking to Ashley the manager she eased my mind about everything….very helpful and will be back soon

Willie was so helpful and patient throughout the entire process! Made sure all my questions was asked

Willie was an amazing tour guide!

If you look at the 5 stars it’s written by people that are touring ONLY the 1 star is from actual residents Not only is this apartment filled with roaches and mold leasing office agent Ashley Vanzant is a horrible representation of this apartment I went to the office to get a document receipt on why I was being charged 795 dollars in cleaning fee and I was denied those documents I was speaking to the account manager Kimberly Clark and Ashley inserted herself and proceeded to try to intimidate me by getting super close and in my face putting her hands in my face and I felt threatened by her be…

Very easy tour. Very nice leasing agents, extremely helpful with finding what I was looking for

Willie was great and very nice and understanding

To Whom It May Concern I am writing to express my sincere appreciation for the outstanding service provided by Ms. V at your listing office. Navigating the real estate market can often be a stressful experience, but working with someone as capable and helpful as Ms. V made the entire process seamless and "perfect." From our very first interaction, Ms. V stood out for her professionalism and her genuine commitment to excellence. She was incredibly patient with my questions, always providing clear, timely, and expert guidance. It is rare to find someone who balances technical efficiency with suc…

Willie was great helpful

Book a tour with Willie, informative with the units and complex, brought a great energy and seemed like he was there to help you work with your budget

This apartment is awful. Save yourself and never live here. They have a water or power outage at least once a month, and the agents and emergency team don’t actually do anything to help. Their attitude is awful. Aside from the apartment being old and having roaches, we even had a squirrel in the wall. It took them two months to take care of it, and we had to tolerate the smell of a dead squirrel for a week because they didn’t handle it immediately!!

I just moved out after 5 years, and I’m going to miss this place dearly. The front office staff and maintenance team have always been amazing. Special shoutout to Ms. V and Amber for consistently taking care of us—they truly care about their residents and are always willing to help. You won’t find a better place at this price point in the area. I highly recommend The Weston. I lived here throughout college and during the first few years of my nursing career. In many ways, I grew up here, and I wouldn’t have wanted it any other way. I’ll miss my neighbors and the entire staff. Thank you for m…

Paul was extremely helpful when assisting me with my apartment. He took the time to thoroughly look into everything and made sure all my questions were answered. What really stood out was his professionalism and attention to detail—he didn’t rush and made sure I fully understood the process. He was also very responsive and easy to communicate with, which made the whole experience smooth and stress-free. I truly appreciate his help and would highly recommend Paul to anyone looking for reliable and excellent service.”

I have lived here for two years and this place is great. Ms May has always helped greatly and if you ever think of moving here look for her.🫶🏾🫶🏾🫶🏾

DO NOT MOVE HERE. I moved in under the guise of cheap rent, but it is not worth the BS that is this place. I have not been able to receive a single package, the lockers are all broken, and people steal everything from the front door or the mail room. There isnt a single camera to even keep an eye out in the mailroom. There are cockroaches everywhere, and the leasing office tried gasslighting me, saying there weren't any when I have been actively killing 3+ a day. I found black mold in the laundry hookup (they still haven't been in to fix that...). It took a week to activate the WiFi because no…

Amber at the leasing helped us with all paperwork and she is very responsive. Thank you Amber.

Amber was amazing! Gave a great tour, very charismatic and engaging. Was able to work with our budget and find us something that works perfectly for us!

Amber was absolutely amazing! Very positive and kind while showing me an amazing apartment! Would definitely recommend to see Amber to help tour your apartment!

Ms V. At weston had help me alot with all this moving process has been smooth and wonderful thanks ms.v

This is the worse place to move in Houston I was told my rent will be 920 with a charge for water and trash what would be 40 a month when rent do I get a charge of almost 200 for water now my rent is 920 my total rent for that month was 1081 almost 200 for water the next month rent water this time 35 with a Sewage charge of 25 and a gas fee of 52 now I’m in an apartment I don’t have nothing gas in my apartment why I’m being charge for gas don’t move here the rent is very Inconsistent be looking to pay why more in rent they what they tell you and the front office is no help Paul will lie to you…

Amber in the leasing office was great. She’s so friendly and informative!

Amber was friendly and very knowledgeable and helpful with answers to our question.

I put in a work order for the dishwasher in the beginning of this year, however, two months later, it still hasn’t been fixed. I wonder if it could be fixed by the end of this year. Also front gate was not working half of the year, does know what is going on

I’m officially signing my lease and moving in today at The Weston, and I couldn’t be more excited! The process on my end was long and definitely challenging at times, but Amber stayed by my side through every single step. She was patient, understanding, and always willing to go the extra mile to make sure everything worked out. No matter how many questions I had or how complicated things felt, she made the experience so much smoother and less stressful. I’m truly grateful for Amber and the entire amazing, kind staff for their support and professionalism throughout this journey. They made me fe…

I hate it I hate it I HATE IT, they act like it’s “luxury” just because on the street with other 2 good apartment complex which they actually care about they tenants instead of just them. moved here august/September been hell every since. former person had a dog took literally maybe a month to get the dog smell gone and still can notice a little, just slapped paint over holes in wall, water pressure isn’t even a thing when it comes to then, roaches and mold EVERYWHEREEEEEEEEEEEEEEEEEEEEEEEEEEE they constantly raid the rent like their doing anything new which isn’t half the grass everywhere is …

these apartments are horrible and nobody should EVER lease with them. the power would go out for days and all they could do is apologize when we had to throw out groceries we JUST bought. the fire alarm would go off at 5AM randomly at times and nothing could be done until the fire department arrived which takes hours for some reason. and please don't get me started on how the staff knocks on your door.

On my second year here and has been nothing but great. Ms. V in the office has made my stay here very comforting and is the only reason I plan to stay much longer. Whenever I have a problem I call her and she fixes it immediately.

DONT stay here. Units are roach infested, painted over holes AND mold, constant power outages and water has been turned off over 5 times within a 3 month span. Only positive is that units are big

RUN. Find literally ANY other place to live. Don’t Be Fooled by the Leasing Office: The decorated model units and polished office are pure bait, designed to make you think you’re moving somewhere nice. You’re not. Read the reviews, pay attention to the objective ones, and you’ll see exactly why you should NOT move here. Roach-Infested Nightmare: You WILL have roaches. Period. Doesn’t matter how obsessively clean you are—this is a systemic building failure management has completely abandoned. The laundry rooms? Crawling with ants, and roaches too, in facilities with no ventilation or HVAC. Yo…

Best prices, really good and big floor plans. Building is old but i never had any issues. Leasing office employees are really helpful and friendly.

Im giving 5 stars to amber leasing agent! She does make a difference in every way she can help out to make the living situation better in these apartments she is the only one that will come thru and make things happen for you. I hope that she continues working here because she truly is a blessing.

Weston apartment is great. Their leasing office agents work well and have great customer service, especially Paul. When needed for new appliances they are willing to help. Apartment themselves are standard rooms. Their service systems is great for request and work orders. It’s all online.

I only clicked a star so it would allow me to post. Beware! This apartment is roach-infested and full of mold. The apartment representatives are good at convincing you to move, and they always tell you what you want to hear. However, the appliances are old, everything is painted over the black mold, the carpet has a stench, and there are always leaks in the building along with power outages. Not to mention, you can smell the bayou, which is terrible. The water frequently has to be turned off due to plumbing issues. Love Ms. V, but she knows those apartments are raggedy and infested with roach…

I had an issue with my electricity and reached out to the leasing office. Amber was super helpful and took care of everything right away. Maintenance came quickly and fixed the problem. Great service and communication

I am presently completing my move-in process at The Weston Medical Center Apartments. In my search for a new location I started here because I was a previous tenant from 2008-2014 at this location when it was known as The Brompton Court Apartments. I very much enjoyed that time (as did my kids) and I was very surprised to see the changes that the new ownership put in place and the upgrades that were done to the property after Hurricane Harvey. Upon entering the office I met “Miz. V” who gave me a tour and I settled in on the last space I saw. She was a solid point of contact throughout the pro…

Ms. V was incredibly helpful in getting my lease renewal offer. She kept me updated throughout the process and responded quickly to all of my questions.

Since moving in Ms. V and Amber have been amazing! Anytime I need anything, they respond right away and are so professional. I really appreciate all of the staff at the front office!

this is the WORSTT apartment experience I’ve ever endured!! the area it self around the apartment complex is the best thing about it. The complex is INVESTED WITH ROACHES i moved apartment buildings thinking it would be better and was sadly mistaken. It does not matter how much you clean or declutter it’s disgusting. My sink felll in probably the 5th day i moved in and had been held up by a piece of wood ever since. When i first moved in the apartment was not clean and the carpets had a pisssy odor their response was “we can have someone come clean it after the weekend” as if someone would jus…

It will take them 2 months to give you a working dishwasher, and 3 months to give you a mailbox key. They won’t repair any potholes on the road no matter how big they get. They take your trash off your door when they want. If you want to wash your dishes by hand for 2 months or keep begging for a mailbox key, or have your car’s wheels aligned every other month, definitely move in here. Otherwise save that extra water bill and alignment money, pay a couple hundred more and go to Camden right next door.

The maintenance team is the best. They were very quick to answer my maintenance emergency and showed yo quickly. I am especially very thankfuk to Durwin for all his help with my emergency. He is the best!

The staff here are kind and genuinely try to help, but the management and upkeep are terrible. The location is perfect and convenient, but the building is overrun with German roaches that are nearly impossible to get rid of. The air circulation is poor, causing humidity, mold, and health issues like breathing problems and low immunity. There are also constant water shut-offs and even multi-day power outages. It is frustrating because the employees are doing their best, but the conditions make it hard to live here comfortably. Fine if you are saving money short-term, but long-term it will wear…

Been here almost a year and this year alone they’ve cut the electricity more than five times. No storm, no disaster just their own problems and “repairs” that last for days. They even cut the water for two days with no warning. It’s outrageous. I honestly wish I’d avoided this place. For your own sanity, don’t move here.

Extremely misleading and unprofessional staff. Ms.V is very rude and bad at her job. They don’t do walkthroughs through these units before moving tenants in. The appliances do not work and they don’t have proper maintenance on site to assist. There are roaches in the units, and mold as well. Management grabs at money making you pay multiple fees whilst lying about what you’ll be getting. Do not move here even if you are desperate. This is a terrible complex with terrible management.

Very friendly people maintenance works fast . Ms v in the office is very helpful very sweet lady

Every week I have an issue with these people and this apartment. They tried to move me into a roach infested filthy apartment then moved over to another building, which appeared clean on the video they showed but was never truly cleaned and claimed it was because they hired a lady that took the money and never cleaned the apartments, which doesn’t make sense because they paid her lol and did walk throughs. Then they tried to charge me late fees for not being able to pay through my portal which doesn’t work. Every week I come in the leasing office and or send a text message about my portal not …

Final Update (1/4/2026) The roaches are back, despite me being extremely clean and fully utilizing pest control as instructed. I did my part. Multiple maintenance issues remain unresolved. My kitchen sink still does not have hot water. The left side faucet does not function properly and only produces a slow drip. The dishwasher does not work. Water sits at the bottom, and despite submitting a maintenance request, it has not been repaired. The flooring in my living room is peeling up, and I also requested that be fixed. Bathroom floor is coming up as well. Based on the quality of service so f…

The management at this place is unsatisfactory. I was shown an apartment with hardwood floors, only to receive a roach infested place with carpet because according to Paul, only people living on the first floor have hardwood, yet I’ve seen my neighbors on the 3rd and 2nd with hardwood floors. After I had already moved in, the key to my apartment was given to “maintenance” and I was given no warning whatsoever. My sink has been broken since I’ve moved in, as well as my toilet. I’ve made multiple maintenance requests and still nothing. And let me not forget to mention (again) that this place is …

I want to love it. Prices are great, nice floor plan, and beautiful neighborhood. However! It’s hard to enjoy, with all that it comes with. To start, my apartment was not fully ready upon moving in, even though we did a walk through before hand. I also find that maintenance sometimes does half the job. They tore up my carpet and never came back to fix it. Bent up my stove burners, now I can’t clean them properly. The list goes on… The top floors and elevator are carpeted and they don’t do regular cleaning so it reeks of pee and waste. The whole complex smells sour, especially when it rains b…

the worst place ever. Please do not move there 👍🏾A terrible condominium. You have to call maintenance every month for a different problem. They make mistakes and the customer is the one who pays for it. They blame you for not being on top of them in the office, taking care of their errors, as if you had nothing else to do. When you call to complain, they hang up the phone on you — even the manager does it. Very disappointed with this condominium. I hope you read this and don’t move in.

I cancelled my lease early and paid off our fees in full, and now months later after we left they're sending a debt collection agency after us over a full rent amount that was never discussed with us when we left. Also the place is just full of roaches and the maintenance is terrible. Right before leaving there was a pipe leak that covered half our bedroom in disgusting water and left everything stained. Dont stay here

I visited & toured. I can for sure say 10/10 based off of the pricing, square footage, amenities, and more. I definitely recommend them as a lot checked out very well when hearing from residents themselves. Maintenance does well, the office management is great, and the neighborhood/area is in a great location.

Poorly Maintained, Unsafe Apartments and Completely Unresponsive Management I’ve lived at Weston Medical Center for 11 months, and I’m extremely disappointed with both the condition of the unit and how management handles serious problems. Within a three-week span, I experienced two major pipe leaks inside my apartment, one in the living room, and another in the bedroom. Both leaks caused significant water damage, disrupted my daily life, and made the apartment feel unsafe and unsanitary. These were not minor issues, we’re talking about major plumbing failures that damaged walls, floors, and …

Roaches EVERYWHERE. They will tow your car whether you pay for parking or not to receive kickback from the tow companies. Very shady and scummy place in general. Poor maintenance of the property in general let alone the units themselves. Absolutely embarrassing excuse of an apartment complex.

Amber and Deyanisse are truly amazing and so personable. I had an issue, and both of them took the time to really listen, offer thoughtful feedback, and guide me through everything step by step. Their support made all the difference. They’re both wonderful, and I’m so grateful for their help!

Good

Amber in leasing office is wonderful. She sold me on becoming a new tenant. So professional, friendly, and knowledgeable about the complex. She went the extra mile to find just the right unit for me. She authentically cares about the residents.

Roaches,mold, mice, and water damage/flooding every time is rains. If you move here after reading the reviews, you are not being wise.The reviews are accurate. Please do not move here if you have kids especially. The mold causes health issues. The way management deals with these issues are terrible. It’s in a good area but definitely not worth it.

DO NOT MOVE HERE!!! It looks nice on the outside but the roaches in my kitchen and swarming my food was insane. Robberies every night. My car was STOLEN right out of the lot. My car got towed, when many other people park in the same parking spot. MANAGMENT SUCKS!!! Deyanisse is a miserable woman that will scam you and lie to your face. She hangs up on your face because she has a horrible attitude. You’ve been warned

’ve had a very frustrating experience living here. Since move-in, my unit has had major electrical issues—outlets in the master bedroom spark and buzz, and using the kitchen appliances trips the power in my office. It’s so bad that I’ve been written up at work because I can’t reliably use my workspace. On day one, my unit had flooding and leaks that led to mold. Despite multiple maintenance requests (with screenshots to prove it), the issues were never fully resolved—only patched up. I can’t justify paying nearly $2,000 a month for a space that isn’t fully functional. Extremely disappointed …

Great management an professional staff i renewed my lease for an other year .

Same problem as another review. I left in good standing with the apartments in november of 2024, only to be sent to collections with no notice or warning in May of this year. For a random unpaid amount, from January of 2024? No notice, no nothing but a hit to my credit. Thanks. Hate y'all.

August 22 2025 Got an email saying that the water will be off "most of the day", water still off at 10pm. No email updates or explanation. No idea if they even know its not back on yet, or if anyone is working on it. This place has more water outages than anywhere I've ever lived. That means they either built it wrong, or are maintaining it wrong, and that level of care is reflected in the fact no one has even seen fit to update us about what's going on. June 2025 ish TLDR: I was exposed to unsafe levels of chemicals in my apartment, had to hotel for the weekend, and the office is saying tha…

The maintenance man came the next day to fix the problem, and he was very nice.

Resident of two years here to warn you. Property management willing to charge fraudulent fees. Don't trust this place with your home, you will regret it. On top of that, the apartment is located near City Of West University Place Wastewater Treatment Plant, so your home will smell of sewage (look it up on the map ). If you value fresh air do not move here. Another negative I experienced living there is noise pollution. There were constant alarms, going off almost daily. If you value peaceful silence and security do not move here. Explanation of fraud claims: I was contacted by a collection …

Amber was great! She was very efficient and detailed with touring. We was able to move in within a week! If I could give her 10 stars, I would. I’d recommend everyone to her!

Maintenance is good, but it's the management crew that is terrible.

When I stayed here about three years ago, it was raining in my apartment from the top of the window. It would soak the carpet to where I had to rent a water vacuum to get the water out. I told management multiple times and nothing was done. So I left cause I didn’t want to live in those conditions. I was charged full price for a broken lease. I understand that I have to pay for certain things. However, I would have stayed if the conditions were fixed. I had mold in my restroom and the roaches was horrible.

Super nice service and requests are resolved super quicky. Ms V is a super nice person, very kind and always attentive to the residents’ well being

Still missing a few things. Trash can, ice container for freezer, reserved parking, mailbox malfunction. It is a holiday weekend, so, I feel certain it will all get worked out.

Shoutout to Paul, I appreciate you & your assistance. You made my application process seem so quick and simple. We need a Paul at every leasing office lol

Paul and Amber made my transition in getting an apartment with ease very knowledgeable with great service. Thank you guys!!!

Nice place

I love the atmosphere and the environment. Mrs. V from the front office has always been so kind and helpful. Truly love living here!!

I had an appointment and took a tour with Amber M. She was fantastic!! I expressed that I was pressed for time and she completely understood - she provided all the necessary and important information and even more support after our appointment was over. I admit I did not sign with her but at no fault or issue with her or the complex - I simply preferred my second choice. AMBER YOU ROCK - your energy and kindness are rare - thank you!!

Thank to Ms V an rest of the staff great customer service I've had no issues moved in a year ago rent is affordable with in my budget great price for size of my unit just renewed my lease for an other year close to medical center groceries gas station freeway .

I've lived here for five years now, and overall, it’s been a great experience. Amber and the front office team are always so kind and welcoming, and Derwin and the maintenance crew are on top of things whenever I need help. The staff genuinely tries to get to know the residents, which makes the community feel more personal. Whenever I’m out walking my dogs or just outside, they always take the time to say hello and even remember little things about me—such a nice touch! That said, no place is perfect. The biggest issue here isn’t with the staff—it’s with upper management. Policies and procedu…

Friendly and knowledgeable staff. Beautiful apartments, and in anyway amazing part of town.

DO NOT MOVE HERE. While the staff is very friendly and helpful, it is disgusting to live here. When we first moved in it was obvious no staff had gone in to do a deep clean before we arrived, and the fridge smelled like rotten fish. There’s a huge roach infestation which would not go away even after having pest control services from the complex several times. We also had mold start growing on some of our items. Fire alarm tests are never announced. People often steal packages and even people’s tires around the complex and they say they can’t do anything about it. The gate was broken for severa…

At first the photos of the units looked great, I thought these apartments were pretty given to the area they are in which is fancy. My husband was the one who found these apartments and thought they were fine. He got the unit and in the first week we saw roaches. The bathroom shower was a mess, we moved in back in October from last year and we reported the broken shower that same week. We got the shower fixed about three weeks ago, but the shower head still needs replacing. The office argues that they are still waiting in the shipment of the new shower heads. Aside from that, let me get starte…

I was a resident at this location and had to leave my lease early. I found someone who needed a place close to the TMC and did the paperwork for them to take it on, and did the paperwork to be taken off the lease. 4 months since I've signed that paperwork, I am still being called and bombarded by the team here about issues and news. I've called to recrify the situation multiple times, and every time i have been told that my issue would be resolved and yet I have been lied to time and again. They are slow about their paperwork, and do not do the things they are expected to do.

I had two busted pipes. One above my dryer and washer and the other under my kitchen sink. I reported the issue. It took nearly 5 days to stop the water from continuing to grow making my kitchen unusable. The maintenance man fixed the pipes and drained water but left my ceiling busted, mildewed floors. They closed my work order and said it was complete. How?

Lived at Weston Medical Center for years and moved out a month ago. Thanks to all their staff members and maintenance team I'll always call that place a 10/10 home.

Was quick and efficient when it came to maintenance. I am very satisfied

This place is a complete disaster. It’s filthy, poorly maintained, and the management has zero respect for tenants. I would honestly rather sleep on the street than stay in such a horrible, unlivable apartment. Avoid Bromton Apartments at all costs.

My experience with this apartment complex has been nothing short of a nightmare. The unit I was given was in terrible condition — absolutely filthy and neglected. It’s clear that no effort was made to ensure the apartment was ready for a new tenant. The kitchen was a disaster. The drawers were broken, and instead of properly repairing them, they just covered the damage with a cheap, temporary fix. The bathroom was equally bad — everything felt old, unclean, and poorly maintained. To make matters worse, cockroaches were everywhere, which made living there feel unbearable. The air conditioning…

Amber at the front office was so helpful when I needed the elevator fixed after my knee operation. She worked tirelessly to get it fixed and I appreciate the help. They really care about their residents.

Literally as I was writing this I walk to my refrigerator and boom there’s a ROACH SMH (picture down below ) The worst place in the medical center to live DO NOT MOVE HERE . Mrs V was great other than that my whole experience was not great. Just like all the other comments say this place has a horrible ROACH problem so horrible one was crawling on my head one night and we found one in our car! We bombed the place still didn’t work. It’s nasty. Most ppl here have dogs so there is always shit everywhere. The gate is constantly broken and cars are being broken into my car personally was also brok…

November 2025 update: I have lived here for one year, and the leasing office staff at these apartments are very bad at their jobs. There is no professionalism to be found; I have tried 3 times to have a regular conversation with Diya in the office. She cannot initiate or complete a conversation without conflict. She threatened to evict me when I complained about my 3 week old work order! Please avoid this place, there are really competent leasing offices over here, this one is a bad egg.

Thank you for fixing my issue! The carpet looks great. Also thankful for how fast the issue was resolved.

Apparently all of the prices listed on their website are wrong & the form was rude. Too many apartment complexes in Houston to deal with that from day 1.

Completed. Well Done!!!

I’m not sure how accurate the negative reviews are. I just renewed my lease and have had 0 problems with this complex. When I put in a work order they usually come the same day. I had a few roaches when I moved in as all of Houston does, but after they provided pest control to my apartment I never saw them again. The leasing agents particularly Amber and Mrs. V have been so welcoming, helpful, and kind. They also make sure I am taken care of and feel heard. They work hard. The buildings could use a paint job but I actively see projects being done. Overall, I highly recommend this place as affo…

My original view from a year ago is completely outdated. Do not move here. Your power will go out once a month. Your water will be shut off for one day every week. If something goes wrong do not rely on maintenance you're going to have to fix it yourself. My AC was out for 24 hours in the middle of the summer and it took them 7 hours to fix when all it needed was free on. I had to call the fire department in order to get somebody out here and take it seriously. Do not rent here I am actively seeking a lawyer to sue them so that I don't have to pay a ridiculous fee to end my lease early.

Almost impossible to reach an actual person. Ai "person" will leave messages for you that will never be returned. They started adding new charges to my rent without informing me and are still not telling me what it is. I used to never have issues, but I think there have been some management changes through corporate and now everything has went awry. I would avoid this place at all costs.

Amber made the experience all worth it. Customer service is A1 top tier!!! We look forward too having an amazing life here!

Apartment is full of nats when I first moved in. They were everywhere. Pest control is every other week, but still have to request pest control because they don't spray enough to make a difference. Pests just multiply in-between sprays. Maintenance requests are handled promptly and completely. One of my neighbors argues loudly with their partner in the hallway.

**Update: During my time living here, my opinion of this place changed significantly because the leasing office staff became increasingly unfriendly and rude. Overall, it was a very disappointing experience, and I would not recommend this apartment. 2 years ago: I love here so much! I'm glad to have great view from my bed room and perfect service for maintenance.

Excellent maintenance service .

If it wasn’t for the fact that I’ve had constant issues with pests, water leaks, low water pressure, and a rotten shelf inside one of my kitchen cabinets I’d easily give them 5 stars. To be fair, I never put in a ticket about the low water pressure. However, the leak, the pests, and shelf I did mention. The most I got from it was someone coming out to look at it and was told they would come back a few days later to replace it, but that never happened and that was almost a year ago. Same situation with the leak from the roof. Pest control came, I told them where to spray, they didn’t bother mov…