1.0★Mar 2026
I rented from this property management (Formerly Presidio PM) company from September 2024 through July 2025, and my experience was consistently frustrating, disorganized, and unprofessional from start to finish.
From the very beginning, communication was a major issue. No one within the company seemed to be on the same page—each staff member would give different answers to the same question, making it nearly impossible to get clear or reliable information. Policies were either not understood by their own team or selectively enforced depending on who you spoke with that day. As a tenant trying…
1.0★Dec 2025
The reviews speak for themselves. Unkind, unhelpful, dishonest, and GREEDY. This company is out to get you, they do not care about anything except stealing your money. Document every little issue before you move in or they will charge you up the hole for damages that were there prior. You better be prepared to pay if you’re not willing to lick the FLOOR BENEATH THE REFRIGERATOR clean. A company came to install a new water heater while we were there. They marked up the doors and walls moving things around. WE GOT CHARGED.
All this could be avoided if you stay away from Presidio.
To Ali Washbu…
3.0★Jun 2025
I would have given them a five-star up until the point where I was out of hot water for 5 days with very little communication or offer to compensate on rent even though we had no hot water. Its not really convenient to go get a family of 4 ready elsewhere. Upon my departure they waited the entire 30 days to even process the deposit refund, actually I called on day 29 to learn they hadn't even began processing and advised they had till the 30th. Regardless, how great of a tenant you are, they really are just there to collect your money. Their tenant site is useful to see what you have paid and…
5.0★May 2025
We just moved out of a property managed by Presidio, and our overall experience was very positive. Throughout our lease, we had no major issues, and their communication was consistently clear and responsive.
One thing we especially appreciated was their work order system, it kept everything organized and transparent, making it easy to track requests and updates. Any maintenance concerns we had were addressed promptly.
We also noticed continued improvements during our time with them, such as increased communication and proactive steps like sending out lawn care to help treat the yard.
Based …
1.0★Jan 2025
Go see Jacob Smith’s review. To add - The broke lock situation was from November to May… We were asking them to replace the lock over Christmas and the coldest months of the year… nothing. Then a letter saying the locksmith didn’t find a problem other than the lock and key weren’t a match. 🤦♀️ Because we had just had a baby and like hell I was going to allow us to be without a lock on the damn door for over a month - I asked my husband fix it himself because it had been over 3 damn weeks and I was newly post partum with a child. Their response is completely absent of any type of consideration…
1.0★Jan 2025
Leuri, I am afraid you have me confused for who I believe are the tenants that moved in after me. I moved out in 2022, had no issues with hot water, and do not recognize most of the claims you make as having happened during my time on that property. This coupled with the mistaken timeline on your part means that there must be some confusion. To be quite fair, my roommates and I had little to no issues with the property itself. It was a lovely house. Our issue was completely and entirely with the management, and the gross mismanagement of timely communication, lease renewal information, and unp…
1.0★Dec 2024
My wife and I rented a property from them. When we did the walk through the lady said don’t worry about writing all the stuff needed. We had to complete clean the full inside and outside of house. When we moved out about 3 months early we found someone to rent the house. Fast forward over 4 years later. They want almost $5000 for fees. Cleaning, yard, back rent. They rented it out less then a month later. They kept out deposit plus a months rent. Stay away from this company and the lady that runs it. Dishonest and criminal.
1.0★Sep 2024
They ignored a broken lock on the front door for over a week, had us replace it and cut copies of the key with no reimbursement. They have threatened to lock us out of the apartment over issues that were their fault. They regularly miss emails with important information. Upon move out, they nickel and dimed us, took about two months to get the security deposit paperwork back to us. They are willfully negligent at every turn and I have the receipts to prove it, if they ever want to talk.
Addition- Presidio claims we replaced the lock without permission. That is not true. Our lock broke, …
1.0★Sep 2024
Terrible property management company, simply does not help out its tenants.
1.0★Sep 2024
Absolute bs to deal with constantly! They don’t care about you or your living situation! All they want is your money. I would avoid any property with them attached to it. Our house has had problems for over a year and now additional problems with absolutely no help! STAY AWAY
1.0★Sep 2024
Terrible property management. I tried to reach out inquiring about an issue with my room & received an angry response from the property manager for no apparent reason. All they care about is money & have no regard for your wellbeing.
5.0★Sep 2024
Presidio has been very communicative with everything they have needed from me and I have had a very pleasant experience with them so far! Leuri and Ali have been absolutely amazing!
1.0★Jul 2024
The worst it’s been almost 2 months that I haven’t gotten my deposit back! Everytime I call or go in person they never have a response to my questions so disappointing I just want MY MONEY BACK !
5.0★Jul 2024
Very helpful and transparent when it came to applying and moving in!
5.0★Apr 2024
Presidio has been extremely easy to work with and has helped us feel comfortable in our home.
5.0★Apr 2024
Great experience!! the company is always ready to assist us!
5.0★Apr 2024
Todo el tiempo están atentos y disponibles para cualquier emergencia si pueden ayudar NO dudan en hacerlo! Gracias al equipo de presidio Real Estate y a Leury por todo lo que hacen.🙏
4.0★Apr 2024
This is one of the better companies I have rented from. Maintenance requests are handled in a timely manner which is nice. It is easy to contact whoever you need to and responses are quick. We really enjoy the place we’re renting.
1.0★Apr 2024
I would post zero stars if I could. This business is deceitful and dishonest. The property isn’t well maintained. Our unit was “newly remodeled” and upon move in we had issues with almost every appliance that took weeks to fix. There was also a layer of dust from construction on all the floors and in the AC vent. We were told the filter would be replaced and it never was. Upon move out we cleaned the unit to be in better shape than we found it including shampooing the carpets. We were charged absorbent amounts from our deposit and the communication from the manager was delayed and rude. The ma…
1.0★Mar 2024
This company is completely disgusting and so disrespectful. I cannot believe their unprofessional attitude and over charging for absolutely everything. Even fees for absolutely nothing. There has been no communication on their part for anything. They are so mean and I could never be associated with such a terrible company. I would never work with or hire anyone from this joke of a company. Please stay away, if they buy your lease run as fast as possible before they wrongful evict you. Even denied owning the property to avoid a drug confrontation with a neighbor. Ridiculous.
1.0★Nov 2023
This company was a pain to work with, it’s been over six months since my lease ended with them, and I’ve still not received the small portion of the security posit that they seemed fit to give me back. The apartment was left, clean and in like new condition, and they charged a large amount of our security deposit to cleaning fees, but did not explain what needed to be cleaned or what was wrong With the apartment that we left. They were slow to respond to maintenance calls, and did a very poor job managing the property in general. It was a frustrating experience to work with them in the otherwi…
1.0★Nov 2023
If you’re thinking of renting from them don’t. Run. Management is very unprofessional. Horrible to deal with and can’t answer simple questions. Maintenance issues are hard to get people to deal with. Have issues with some of the neighbors letting their dogs go the bathroom off leash. Not cleaning up after them. Leuri Zibetti would circle talk and never deal with issues to the point she told me to contact her attorney. My dog did not attack anyone so that’s a lie. She does not understand the laws or rules to be a property manager. She served us papers to remove my dog. Which is ESA and federall…
1.0★Oct 2023
My experience with Presidio Real Estate Property Management was nothing short of a nightmare. It's safe to say that they are the worst rental company I've ever come across. One of the most frustrating aspects of dealing with them was their complete disregard for maintenance issues. They never responded in a timely manner, leaving me to deal with problems on my own.
However, the real ordeal began when it was time to move out. Since they were selling the house, I expected my deposit to be returned promptly. To my dismay, not a single penny was refunded. What's even more absurd is that they char…
1.0★Oct 2023
The worst company ever! Extremely unprofessional in providing service but professionals in stealing your money. Check how they managed to tell us that they would not give our money back. Not to mention that we made sure that the whole house was completely clean before we left.
5.0★Oct 2023
One of the best Property Management companies we have ever dealt with.
All changes and new beginnings cause us anxiety and worries, but having Property Management helping you in the process makes all the difference.
From the initial contact, visit, application and now the end of the contract, we noticed unparalleled professionalism and great speed throughout the entire process.
Leuri is a great person, as is her entire team.
We can only be grateful for the entire period we lived in one of your properties.