FCS Rentals Reviews

Karla Ávila and Lucia were excellent property managers! They always responded in a timely manner to any inquiry I had. I appreciated their courteous and professional handling of all issues that arose.

FCS Rentals is a fantastic Property Management Company. They have watched over our property and tenants for several years. Lucia Hurtado and Karla Avila were wonderful in handling a temporary replacement for a broken refrigerator until a new refrigerator could be ordered and installed for the tenant. They are easy to get in contact with as well easy to work with. I would refer them to any property owner's who want a property management company you can count on.

I really appreciate the service from FCS to take care the leasing of my condo in Belmont Plaza during the past 5 years and a half. Very professional and on time reporting. Thanks to Karla Avila, who communicated with me with patience especially because I am living overseas meanwhile. Thanks!

FCS has been great to work with these past two years! Lucia is always there to answer my questions and clarify things. They are reasonable and fair and rent out great properties. Would highly recommend!

I’ve been contracted with FCS rentals for the past 2 years. Lucia is always offering the best service. Every time I have a dilemma, she is not scared to jump and help to help me have the best experience. At FCS they strive to keep their units clean and well maintained.

Lucia has been amazing for us. She manages two properties for us and has just been outstanding. She responds quickly when we need her and she responds quickly when tenants have a problem. She has made owning investment property in Utah very easy - we live out of state. Thank you Lucia for how much you have helped us

I’ve lived at a FCS managed property for several years. The management team at FCS has always been very prompt and communicative. I’ve enjoyed several interactions with Lucia and found her to be very understanding!

Karla Avila was wonderful to work with during my rental process. She was incredibly accommodating and very knowledgeable, which made everything feel much easier and less stressful. Anytime I had questions, she was quick to respond and always provided clear, helpful answers. Her professionalism and willingness to help really stood out, and it made the entire experience smooth from start to finish. I would absolutely recommend working with Karla to anyone looking for a reliable and supportive rental agent.

I rent a master bed/bath at Belmont Condos, and the pricing for what’s included is actually solid — especially compared to their shared bathroom/smaller bedroom rates. On paper, it’s a good value and I would have been easy to satisfy. 5/5 review here a year later. Unfortunately, my experience with management has been frustrating from the start. When I moved in (8/22), we later discovered there was no hot water. After setting up utilities the next business day and attempting to troubleshoot ourselves, we submitted a maintenance request on 8/27. The plumber confirmed the water heater needed to …

I had a great experience with FCS. Lucia was always very responsive and really helped me through the process of getting my lease transferred when I moved out of my apartment after graduation.

Had a great experience renting though FCS. Lucia was always super helpful and responded to me quickly.

We’ve been renting through FCS Rentals for a year now, and honestly it’s been one of the smoother rental experiences that we’ve had in life. Communication has been clear, open, and always very respectful with Karla Avila, and we really appreciate her making our experience a positive one.

Awesomeness of the world! Best rental agency I’ve ever been a part of!!

Great service, Karla Avila was very nice to work with,, good communication, and nice place. A hundred percent recommended.

At FCS rentals, Lucia has helped me at almost every turn and has been incredibly kind and accommodating throughout my entire experience as an applicant and resident! I feel she definitely has gone the extra mile on several occasions. Thank you so much for all your help, Lucia!!

Working with Karla Avila has been a fantastic experience, she is very friendly, professional, helpful, and easy to reach when needed, she’s quick to respond and answer any questions, Made the whole rental process simple and worry-free I’m so grateful for her help. It’s been a pleasure renting under their management.

Fcs is been great, Karla Avila has been so easy to work with, she also went above and beyond to show us the place on the weekend, I can't wait to move in!

Best management I have interacted with! Lucia is awesome, she responds quickly and is always so helpful and communicative. Seriously cannot rave enough about what an awesome job she does. I plan on staying with FCS until I move out of the state that’s how great she is.

FCS has been so great to work with. Karla Avila has been so kind and helpful. She is quick to respond and answer any questions. She's amazing. I am so excited to be moving into our new place.

Lucia has been super helpful navigating the move-in process, bravo!!

I’ve rented with 3 different rental companies since moving to Provo and FCS has been the best to work with hands down! The office is always very easy to work with and they easily have the friendliest workers. Lucia is usually who has helped me and she is easily one of the most friendly and helpful apartment managers I’ve worked with! Highly recommend over the other rental companies here in Provo. I often hear a lot of people complaining about cleaning checks with FCS, but in my experience (and compared to Aspen Ridge), the FCS cleaning checks are very reasonable. While the frequency of cleani…

Lucia provides great customer service.

Lucia was very helpful and patient during the move-in process.

I have nothing but good things to say about FCS. They are the best rental agency in Provo by far. I consider myself very lucky to be a tenant in an FCS rental property! Lucia is so helpful, answering questions and making arrangements to help us whenever she can. I really think they go above and beyond to make things easier for their renters.

We have been super happy with our experience so far! Karla Avila has been very communicative, friendly and quick to answer any questions we have. We are looking forward to enjoying our new place and grateful we get to work with her!

I lived at an apartment managed by FCS for two years and only had good experiences. Lucía was always extremely helpful, friendly, and kind whenever I called. I had some unique circumstances happen at the end of my contract and she was very accommodating and respectful. I really appreciate her help with everything!

I’m leaving this review because of Lucia. She’s extremely helpful, personable, reasonable, and responsive to requests and niche problems. I’ve never had issues working with the FCS office because of her! Thanks Lucia

Best management company I have worked with since living in Provo. Always quick to fix issues, answer fast and are always helpful. Karla Maseuli always helped me during the time I lived in their properties and was so helpful, going out of her way to make sure everything was okay.

Overall a really good experience. Maintenance requests were a hassle a few times, but the property was in pretty good repair. The office staff were surprisingly helpful. Karla Maseuli was available, competent, and took the time to answer any questions i had.

I’ve lived in one of their rentals for over 5 years now. When my wife split and left me and the kids with nothing I came to stay here. Great neighborhood and kids are happy. Fcs has always been great with communication and getting stuff done in a timely manner. I’d recommend them to anyone looking at their properties

Karla Avila and Lucia are always so great to work with. They respond and resolve any issues that arise quickly, and are great at communicating. They always remember my little girl when they come and chat with her about school and art and make her feel special. We love having them as our property managers.

Lucia was super understanding and made the move in and out process super quick and easy.

Great apartment and great management for a fair price. Lucia is amazing, and even helped me get some tough stains out of the bathtub during a cleaning check rather than charge me for it. Best place I’ve lived in Provo by far.

Lucia has been incredibly kind, responsive, and helpful throughout our time here. She communicates clearly, follows through on everything in a timely manner, and always makes sure things are taken care of. Her professionalism and consistency have made our experience smooth and stress-free. We really appreciate it

Lucia was super helpful the whole time i lived here and great at communicating! I really appreciated the way she was so helpful and caring!

Karla Maseuli help me out with all the questions I had! She was so kind, and so helpful! The place was so clean and the prices are not bad.

We just moved into our home yesterday, and throughout the process Karla A has been so helpful! She answered all my questions in a timely manner and was so kind. Our house was also very clean and tidy when we moved in!

I've interacted with Lucia several times now and she's always been exceedingly helpful and friendly, on the phone and in person. Super refreshing to be treated so kindly and fairly by landlords here in Provo, Utah, where everyone else is consistently looking for another way to rip you off. These people really care. They're not looking to trip you up with late fees, they're not trying to fail you on your clean checks, they are genuinely unnaturaly fair for Provo. Jackpot of a place to live.

Karla Avila was amazing to work with. She was very responsive, assisted us with any questions or concerns, and made the process very easy. So happy she was able to get us into our new home!

The application process was the hardest part, but we got approved quickly and moved in with no issues. The house was well taken care of and communication has been great. Karla Avila has been very responsive and helpful throughout the process. So far so good! Happy to have a great company and team help us with our new house.

My experience with FCS rentals has been amazing! Lucia has gone above and beyond helping me with a difficult rental situation. From the very beginning of signing the rental contract until now she has always been easy to get a hold of on the phone and responds quickly to emails! Would definitely rent from this company again!

This was the best place I’ve lived in and I’ve been in Provo for a couple years!!! Lucia was super helpful whenever I would have any questions and always responded in a timely manner. She helped in both the move in process and finding a new tenant to take my place. I also loved how my apartment had a new look and I never had to worry about parking. Thanks Lucia!!!

I’ve lived in Provo for several years and this management company has been the best by far. They were super nice (especially Lucia) and helped me find just the place I was looking for!

Lucia has been very helpful with me renting the new apartment.

One of the best managements I've worked with in Provo. No surprise fees, good response times, etc. Cleaning checks sometimes a bit nitpicky, but it was always seemed better if someone was home when it was done. And Lucia was always helpful when I had questions/issues! I'd rent from FCS again.

FCS Rentals has easily been my favorite company to work with in Provo. The maintenance is always friendly and timely, Lucia answers emails quickly and helpfully, and my apartment is a nice quality at a fair price. I definitely recommend them as a rental company!

Lucia has been so helpful especially cause I am renting off campus for the first time, I would 100% recommend her to others, she is super friendly and transparent with me as well!

I have been in many student apartments and management can but extremely hard. However, Lucia at FCS rentals has been so helpful. In one day I called her 5 different times! Every time she was just simply kind and helpful!

Lucia is consistently so helpful. I’ve never had a problem with any of the management team at FCS, they are all helpful and understanding. I’ve been living at Belmont condos in a private room, it’s been my favorite place I’ve ever lived. The rent is a great deal, management is responsive and not hard to work with, and as I’ve been selling my contract to get married they have helped with every small detail I’ve needed help with. They are the best! I’ll recommend this place to any and everyone:)

It is extremely difficult to get a hold of them. I have reported multiple issues and have not received any response. Stay clear of this company.

I have never experienced such negligence from a company in my life. This company manages the condo unit above mine. For over a month now we’ve experienced a leak from their unit into ours causing BLACK MOLD, dry wall damage, and paint damage. We’ve tried multiple time to contact this company to get this issue resolved as it’s THEIR unit that’s at fault for this leak. After multiple attempts to get a response they finally admitted that the issue was on their end and were going to send out a plumber to fix it. It’s been a week and no plumber has been sent out. I’ve called multiple times and left…

I was renting a private room in Provo through FCS and they were great! I also just recently sold my contact and Lucia was awesome in helping me with that! She answered any questions that I had and was super communicative with me through the process!

We’ve moved 10+ times in the last 14 years and FCS has been hands down the smoothest and best leasing experience so far. Big shout out and THANK YOU to Lucia!

I have been with FCS for 2 years now and have had the best time renting with them. Specifically Lucia with FCS has been super helpful with any questions I've had about my apartment. FCS has been super easy to work with and Lucia has made it all the better!

I needed to move and so needed to sell my contract with them. Lucia were very helpful through the process.

Lucia at FCS Rental made my apartment search and contract transfer incredibly smooth. She facilitated my sister and me living together, despite limited availability, and later helped me transfer my contract due to my upcoming mission plans. Lucia's efficiency and kindness made the entire process easy and quick. I'm grateful for her exceptional service and look forward to returning to FCS Rental in the future. Highly recommended!

Lucia was super helpful and explained everything very detailed. She’s always eager to help tenants so they can their best experience at any of the FCS rentals properties. Would highly recommend working with her.

I rented a townhome for 4 years with FCS Rentals and I had the best experience with them. Karla A and Lucia were AMAZING and made our rental experience so easy and seamless. Thank you for going above and beyond!!!!

Thanks, FCS team! You have taken really good care of us as we're moving into one of your properties! Karla Avila has been super available for communication and logistics!

Karla Avila has taken great care of us as we are moving into a property managed by FCS!

We have been renting a condo in Lehi for the past year or two. Every time we had an issue they addressed it in a timely fashion. (AC/Microwave) We recently had to move unexpectedly, Karla Avila was very helpful in the transition of having someone take over our lease and provided great customer service, happily answering all of our questions through out the whole process! Thank you!