HOA Strategies Reviews

A rep from Kaysville HOA, pulled into my driveway this morning. Warned me of fines for my trash cans, after he said the HOA allowed that and later began enforcing it. I told him to send a fine and I would forward it to my Attorney.

So far, good marks from me. We are relatively new to HOA strategies for our HOA, and I write both positive and negative reveiws based on my personal experiences with businesses. So far I have had a relatively good experience with HOA strategies. Jose was highly responsive in getting back to me with some questions we encountered around mailing of checks, and Erica was equally responsive in getting our group lined up for ACH payments rather than having to wait for checks to arrive. Much appreciated!

Owning multiple properties in Utah, we have experienced the right way and (unfortunately) the wrong way to manage. Hands down, we are more than pleased with HOA Strategies. They are intelligent, diplomatic, professional, business-minded, and I would recommend them without hesitation!

They are honestly awful and remarkably unethical. They show little regard for owners in the units they manage.

Awful HOA company. They do not do anything but collect payment then leave you hanging. HOA Strategies do not enforce parking or the NO renters rule we were told existed before purchasing in this community. There are so many renters renting INDIVIDUAL rooms you have 5 different families in one house equating to TONS of cars in the guest parking. They sent an email out saying they would start enforcing parking and towing, and it was never followed through. There are so many cars from how many renters are in these units that there are no spots for actual guests. It’s out of control. HOA does noth…

I had this home owners association for a property I owned back in Ogden at centennial condominiums. I sold it because this HOA company was so bad & terrible at getting things under control, responding, handling issues in the community. I just bought a new house and was mortified when I saw that they were the HOA company for my new property in SLC. From ogden to SLC they have been horrible to deal with in the past. So sad I have them again for my new home. And everyone in our community is done because of how bad the landscaping is in this new build homes. Half million dollar homes and an HOA…

Utterly mismanaged hoa company!! I’ve been trying to get a tree removed from the front yard of our townhouse. The tree is located on the common area as I was told by the property manager, so we aren’t allowed to do it ourselves. We had an inspection done on the house and were told that the roots are pushing against the foundation of the home. My insurance agent said that the damages will not be covered by our insurance. I’ve been trying to get this issue resolved sooner than later and I keep getting the same answer “it’s not a priority, we don’t have the money”. And yet our monthly payments ar…

Grateful for the help Austin has provided to our community. The current board has a long list of tasks that need to be accomplished and limited funds. We have inundated Austin with emails and requests and he has gone above and beyond to help us out. We had a little bit of a rough start when we started with HOA Strategies, but it really just came down to a brief staffing shortage. So many reviews listed here are based on a misunderstanding of how these types of communities operate. The review below about the trash cans is not an issue with HOA Strategies, but with that board. If they think …

I purchased a condo managed by HOA strategies in Bountiful in the Fall of 2023. There was a recent special assessment for my condo and HOA Strategies told me to get a stop-loss insurance policy to help cover the special assessment. No insurance company I have spoken with offers this. There has been little help with or communication from HOA Strategies on recommendations. 05/22/24 My gutter has holes and is leaking which is causing foundation damage. HOA Strategies has noted they aren't prioritizing gutters this year. This is kind of wild when they are putting money toward non-essential items …

Completely shady and deceptive business. Small example, but I am staying at a condominium Managed by HOA strategies in park city, UT (Prospector House condos). Each laundry room has a sign that says a change machine is available in the vending area. The vending area does not, in fact, have a change machine. OK -the alternative is an app that they recommend you pay from. The only problem ? You are required to put in a minimum of $10 to a fund into this app to be able to use anything. At $3.50 a wash, which is all I needed to do, you are now forced into a $6.50 junk fee where the money goes a…

I recently moved into this community and have encountered ongoing challenges with the HOA. Communication has been particularly difficult, as it has been a struggle to get in touch with them. I reported overgrown trees that are making contact with multiple areas of my roof. While the HOA acknowledged the issue and stated it was ‘on their radar,’ they informed me that other priorities take precedence. Additionally, I submitted a request regarding a roof leak, and while I was initially told that a quote had been requested, I received no further updates before the request was unexpectedly closed.…

I put in a request for a new garbage can since mine was broken when we moved in. The HOA marked my service request as completed without ever contacting me. They put comments in my service request as this is the homeowners responsibility I reached out to Layton City and was told that The HOA where I live only the property manager can work through them to get a new garbage can. When I called the HOA back, I was told that they’ve talked to me about this several times and they cannot get me a garbage can I need to call the city? They must have me confused. They have never once spoken to me about …

My HOA is really on the ball!!! Had a problem with my sprinklers and within a week they had someone out! Turned out to be a bigger problem, but kept me informed about it. I'm really pleased and appreciative of their efforts!🤙

I’m a tenant at the exchange community and my girlfriends daughter graduated and we reserved the main clubhouse but then had to move dates for the grad party due to her daughter getting sick. Only thing that was available for the rescheduled date was the secondary clubhouse. So we went ahead and booked for a full day there to give ample time to decorate. Long story short my girlfriend and I got pretty frustrated because the secondary clubhouse we thought we were renting out turned out to be part of a different community managed by a different HOA. Oh the tears and frustration because my girl…

HOA Strategies is responsible for the parking structure at our complex (Carriage Crossing in Bountiful). On the afternoon of January 26th, 2023, an RC Willey delivery truck hit the covered parking structure in front of Building 2 at Carriage Crossing. Immediately, the parking structure base was upended and began tilting. The next evening, at or around 11pm on January 27th, 2023, the parking structure completely collapsed. Today is October 4th, 2023. The parking structure has not been replaced and there is no timetable for a replacement. HOA Strategies gave every excuse as to why they could n…