Mountain View Management Reviews

MVM provides landlords and owners with solid representation for Orem and Provo UT.

MVM manages to be overbearing yet borderline neglectful at the same time. The unit above ours had a severe leak in September, and we were left without a ceiling in our bathroom until January. They charged the owner of our unit for repairs despite the fact that the damage was entirely the fault of the upstairs unit. Trying to get anything done with them feels like pulling teeth. On several occasions during the months without a ceiling, I called into their office and got hung up on halfway through my initial sentence. Even though I reached out through emails and phone calls, they never correspon…

Mountain View management was extremely difficult to work with. When we moved in, the apartment was in poor condition despite being charged a cleaning fee beforehand--no cleaning was done and no one ever showed up. Throughout our tenancy, management was consistently unresponsive to maintenance and work order requests. Before moving out, we thoroughly deep-cleaned the apartment, yet we were still charged another cleaning fee. Given our experience, I'm confident no cleaning service was actually sent.

Disappointed in having paid a cleaning check for things that were not outlined in the cleaning check in preparation for move out. Thought that was a little dishonest and unfair on their part

MVM saved me from awful apartment management in Provo. They are quick to respond to maintenance requests and so easy to work with when transferring contracts. They only do one cleaning check a quarter, and everyone you interact with is incredibly kind! Can’t recommend more!

Absolutely terrible management—zero stars if possible. This company is the worst I’ve ever dealt with. They moved someone into my apartment with barely any notice, and from that point on, everything went downhill fast. The new roommate turned out to be a hoarder who took over 90% of the space, constantly had men over, and most disturbingly, became threatening toward me and my other roommate. We no longer felt safe in our own home. Despite repeatedly reaching out to management for help, we were dismissed, blamed, and told we were the problem for wanting a peaceful and secure living space. The…

I have been very very pleased with my housing under MVM. This is the best housing company I have lived under since moving to Provo in 2021. I lived at Chatham towne in the fall 2023 -summer 2024 semesters. They have always been incredibly fast with maintenance requests- I called about a broken microwave, and the next day we had a new microwave. I called about the A/C going out, and they had it fixed that night 🤯. I would definitely recommend living somewhere managed by MVM. The family that manages it super warm and on top of it.

I've rented from several management companies in Provo, and this has been the best one by far. They respond quickly and thoroughly to maintenance issues, and it is clear that they take pride in providing nice spaces to live in. This is the only company I'd actually recommend to a friend.

Management is warm and responsive. Our heater stopped working. When I submitted a maintenance request during business hours, someone was there to look at and fix the heater within an hour. One of the best managements in the BYU area for sure.

I lived in an apartment managed by Mountain View Management from August 2019 until January 2022. I had a really good experience and would highly recommend students live in an apartment managed by them. Why? - so good with communication. everyone in the office was very responsive and helpful. - it felt like they genuinely cared about students, unlike other management companies in provo - cleaning checks were totally reasonable and easy to pass (assuming you completed them) - they were good about repairs, both in terms of repairing things right and in doing so quickly - they were understandin…