Real Property Management Utah County Reviews

Im have partnership with Real Property Management for more than 4 years. I have awesome experience with the team and they are extremely Responsive whenever I have an Maintenance request. I used to work with Rachael and she is extremely nice , caring and super helpful whenever I have an urgent maintenance need or you can ask any issues and she will respond promptly. I highly recommend.

Your home will not be rented, you will lose money, time and owe fees for their terrible work. Teri, Lisa, Cassidy are not qualified to be property managers. I lost over 5k in rent, and more... The worst property management service I have ever used to get my home rented. Here is a quick recap of what you can expect if you use them: - Home was not rented - I waited 3 months - Even though I asked, advertisements were not ran - I had to call in to get updates, and the team was annoyed when I asked what was going on - Original receipts for performed work were not provided, and unclear markups we…

I would like to say how awesome it is to work with Rachael at RPM Utah County. She is precise, conscientious, and explains everything so we understand it, of the how's, whys, and what We need to do for our rentals. We highly recommend Real Property Management, Utah county, to any owner who is looking for property management. This is the best service we have ever had.

DO NOT USE THIS CO. Our property sat for months without getting a renter. We followed their advice for listing price. So we found a renter on our own and they contacted this company to ask about it and the company told the renters we found that if they signed our lease then it would not be valid. They also did not even call us to ask about this person or try to sign them themselves after having a property that has been sitting for months. That is NOT full disclosure and we are considering going to the UDR about this.

Me and my boyfriend have went through this company because we heard great things, however, they have not submitted our tenant's payment for over a month. They are now refusing to take our calls and avoiding communication regarding the matter. I can't believe how unprofessional the whole experience with this company has been. I would not recommend going through this company.

I’ve spoken with Rachel several times at Real Property Management. She tried to explain to me one day that I use 20,000 gallons of water in one day at a residence in Vineyard Utah. She said a leaky toilet can really cause problems. It would take a year for a leaky toilet to leak 20,000 gallons. She also said that that could easily flood the back yard and flood through the windows of the basement. However, the basement windows are 12 inches above grade. I would have to have 12 inches of standing water in my yard to do this both times they left me messages from an attorney that said comply or va…

Definitivamente no recomiendo a nadie esta compañia, es un verdadero chiste... nunca solucionaron nada de los problemas que tuve... creo que es la misma gente de la compañia la que da las puntuaciones de 5 estrellas. Del deposito de seguridad ni hablar... por que inventaron cada vez mas cosas para poder hacer descuentos... lo que me devolvieron fue 67 dolares 🤣. Gracias a Dios ya termino la tortura con ellos... nunca mas rentaria ahi ni tampoco la recomendaria en la vida... la peor experiencia.

Bethany was incredibly kind and efficient—she made the rental process smooth and fast. We're so grateful for her help!

Real Property Management Utah County was by far the most difficult rental company we’ve ever dealt with. Throughout our year-long lease, they consistently failed to communicate, delayed maintenance requests by weeks (if they responded at all), and treated us like an inconvenience rather than tenants. At move-out, they refused to let us walk through the property and withheld over $600 from our deposit for completely unreasonable charges—including $200 for lightbulbs, when only a few were out. Our lease didn’t say anything about needing to replace bulbs, but had we known they'd charge triple di…

Me parece una empresa poco profesional, rente un studio antiguo (precio sobrevalorado) cuando me mude el extractor de la cocina no funcionaba, la luz de la escalera siempre funciono mal, y hasta un año despues jamas arreglaron nada. La llave de la ducha siempre estuvo mala, intentaron arreglarla y quedo peor. Al momento del termino del contrato me atrase con la llave por que era dia sabado y la entregue el lunes, me querian cobrar el mes completo de renta y nisiquiera me daban la llave por un mes mas por que segun ellos ya estaban trabajando en el apartamento. Ellos decian que por cobrato debi…

Me llama la atención como la misma gente que trabaja ahi pone comentarios con 5 estrellas... el servicio que ofrecen es malo, nunca reparan nada de lo que se hecha a perder, incluso... cosas que cuando rente venian malas y jamas repararon ni jamas les importó, fue la peor experiencia con ellos. No los recomiendo

This is the worst rental experience we have had. They will repair minor things but nothing important. We had a bathroom flood, not fault of our own, back in September of 2024. I have been patient working to get the company to fix the bathroom flooring that was coming up after that. They claimed they needed to wait until insurance payed out. Several months later insurance paid and all they did was a cosmetic patch on the ceiling…water poured through our kitchen chandelier and multiple places in our ceiling from the flood. When it happened I contact emergency maintenance but they did not conside…

RPM took over my lease from a previous property management company. The previous management company was terrible. In contrast, RPM was always courteous and responsive to my inquiries and requests. They were assertive in following up with the homeowner regarding maintenance requests for the rental property. Bethany, my property manager was excellent. She was always courteous, knowledgeable and responsive. She was able to get several maintenance issues resolved that had been lagging for months.

Terrible service! The people who run this have zero respect for the tenants. They refused to give a detailed list of things that they kept money for when we moved out. They claimed it was NECESSARY to pay $300 for professional cleaning (800 sq ft place) because they saw a shelf with crumbs. They wouldn’t tell us the company that went out to clean so we could confirm. We had pics and that place was so much nicer than when we first rented it. And the funny thing is is they used pictures from ANOTHER property for proof. It wasn’t even our place. They used pics from another rental AND used old pic…

Amazing property management company. They were so incredible and accommodating when I moved into my new rental and I absolutely love my rental. I submitted a maintenance request and they came in the same day and fixed it super professional. Everyone there is so kind Absolutely have loved living here so far and I’m excited to continue renting from them. Highly recommend this company to everybody!

Great experience. It was very easy to get into the property I wanted, the neighborhood was wonderful, people were friendly. Then when life changed & I had to move they worked with me so getting out was easy.

We have been a rental property tenants with RPM for a year and so far has been the most seamless and stress free experience we've ever had, renting a place. RPM has been very responsive to every inquire we had, very professional and on top of everything. We definitely recommend their services.

Great service! They always take my calls with a positive attitude and work through the problem or services needed. Very happy with them

Real property management has been great. Always has answered questions. moving in and the application process was so quick and not tough at all. The women in the office are so nice. Bethany has been the main I’ve worked with, and she’s great!! They are great at responding to emails text and answering their phones. Thank you for being the best and I hope many more years to come! :)

Real Property Management provided an exceptional rental experience. Their process was remarkably efficient and well-organized. Rachael was outstanding to work with. Furthermore, the online portal has proven to be a convenient tool for paying rent since my move-in.

I was a tenet for 2 years! I wish they had something else available when the owner decided to sell the house. Pretty fast at getting back to you when you had a maintenance issue. The website to pay and request maintenance was really easy to use. I would definitely rent from them again!!

Horrible experience as a tenant in one of their properties. Poor communication, lack of knowledge of lease content, lack of professionalism, charged for things at move out that were documented as already existing at move in.

Love renting from these people so easy to work with.