Real Property Management Wasatch Reviews

I've worked with several people in property management over the years, and Juan stands out as one of the best. There was a situation with my property that became much more complicated than expected, and throughout the entire process Juan was patient, transparent, and proactive. Instead of waiting for me to ask for updates, he regularly reached out to keep me informed and explain what was happening behind the scenes. I always felt like he was advocating for my interests and looking for the best solution rather than simply doing the minimum required. His attention to detail and willingness to an…

RPM Wasatch has been great to work with! Tina is a great communicator. She kept me updated on improvements being made to the property and gave me weekly updates when it was listed and needed a renter. I highly recommend RPM Wasatch!

Literally SLUMLORDS. Property management is supposed to make sure that the property is in safe condition. My mother lived into a unit and her AND her neighbor have sewerage backing up. Rhino refuses to help and they are trying to make her pay for all of those costs. We can barely get ahold of anyone ever. When we do they have no idea what their own job responsibility are. If you reach Grace, she has no clue what her job duties are. Disgraceful slumlords

Really appreciate that great efforts Tina White made to find new tenants after my previous tenant gave notice. Appreciated the constant updates and efforts made for a quick turnaround.

Grateful for Ray, who always provides prompt, professional maintenance on our house.

Another repair handled with total accuracy. Rhino’s dedication to quality is honestly second to none.

I have been managed by real property Wasatch since 2019 and their maintenance rep Ray has taken care of whatever needed with expedience,good communications thru the extent of the call and with the years /experience that makes you know you'll get a professional job done. In fact, let's give this excellent representative of the aforementioned above firm a performance$ increase at your your earliest convenience

I have been using Real Property Management Wasatch to help me manage several properties for some time now. They have done a great job and reduced my stress level.

As a long time client of Real Property Management I am very happy with their service. Any time I have had any maintenance issue Ray has come to the property and has quickly handled the problem. His communication and follow up are second to none. He always explains the process to us and tells us what to expect. I feel like he cares about our experience and we are very appreciative of Ray.

Jo and her team are just unbelievable when it comes to any problems or questions when I need something fixed or action taken. I had a recent issue with a tenet and with in 24 hours I had been informed by her team that action was taken and my problem was resolved with appropriate actions. I would recommend Jo's team to anybody anywhere!!!

RPM Wasatch is great! They've managed my apartment complex for quite a few years. I've never had any issues with them. In fact, they've been nothing but wonderful to work with, especially Jo Kenney with RPM Wasatch! Highly recommended!!

Malisha is very detailed, and easy to deal with, she is very responsive, I am glad to be working with her , deserves 10 stars.

We've been working with RPM for more than a decade and our current property manager, Malisha, is the best we've had. She has been quick to respond to our questions, she's always super friendly and helpful, and she is a skilled problem solver. We appreciate her dedication!

Tina is an absolute Gem! She is superbly able to provide immediate action, solutions, and execution of anything that requires attention of my property. She is compassionate in advocating for tenants in appropriate situations that highlight the urgency of scenarios that can’t wait. And she is accountable for excellent communication and follow-ups. She stays on task to completion. Pleasant and attentive to my concerns and needs.Thank you Tina White.

Malisha was the current property manager for my South Jordan home. She was respectful, courteous, responsive, and always professional. That can not be said of all that preceded her. Since Real Property Management of Wasatch took over I have been through several property managers, some very disrespectful, some bothered by a phone call, none who ever knew the terms of my lease, and most who never returned a phone call or email. Malisha was different by far. She always responded to calls or texts timely, always pleasant and cared about what was going on. Real Property Management should take car…

I've been their client for almost 9 years and they manage two of my properties. They were quite good in the past and on top of things but lately, their service has been awful. I have to leave multiple messages and they never call back. Seems like my preparties are handed off to different agents every few months due to turnover. Don't renew leases on time and as a consequence, i lose money since they do not update the rental price with a new contract. II really hope that they make changes t improve their service

Thanks Malisha for all your hard work.

RPM has been managing one of my properties for about a year now. I came across Ryan B. whom was very helpful, professional, understanding and caring about the ongoing issue I was having involving the HOA which it did not seemed to have an ending. He got on this matter right away and I was getting a call back from Ryan the same day with a solution to the problem. It was successfully resolved and I can’t thank him enough for taking care of this on going issue the same day. RPM has a team of professional and friendly staff. I highly recommend them.

RPM Wasatch are filled with all stars! Marisha and team have been so helpful. When issues come up, that's when you really learn the value of the team. They're always on top of things.

RPM Wasatch communicated professionally and consistently in preparing the home to rent.

I’ve had a great experience renting through this company. Tina & the management team has been responsive, professional, and quick to address any questions or maintenance requests. They make the rental process easy and stress free, and I appreciate their commitment to providing a well maintained place to live.

Renting from RPM has been a fantastic experience. They have been amazing! Very responsive and professional across the board from the entire staff. 10/10 would recommend!

HORRIBLE company. You will extremely regret using them. Not to mention the crypt keeper they send to take a video of your whole house once every 3 months is so awkward.... Trust me, rent with another company!

Ray gets 5 stars all day! He was such a trooper in helping me resolve multiple issues upon first moving in to my new place with RPM Wasatch. All of the staff at RPM Wasatch have been so kind and helpful. Thanks to Ray for being so patient with me and thorough with his work.

I want to start by recognizing Tina. Her communication, professionalism, and kindness were truly exceptional. She ensured this repair was handled appropriately and did an excellent job coordinating with me, including personally texting me to let me know Ray would be coming out. She has been nothing but pleasant to work with, and we truly appreciate her efforts in getting this resolved. I’d also like to thank Ray for his work. The drywall has now been properly replaced and repainted, and he went above and beyond by replacing our ceiling vent and light fixture, which had been rusted from the pr…

I have lived in a property managed by them going on 5 years. I have noticed a significant improvement in the last few years on receiving and acting on maintenance needs compared to when we first moved in.

Setting up my auto-pay was a breeze. It’s one less thing for me to worry about every month.

This place is a joke, would not recommend anyone to rent a place through them. Not only do they charge a pet fee that goes to the owner of the house they also charge a pet fee for RPM company. you call them and are told one thing by a person and then another says something different, they don't keep record of some maint requests and then claim you did not file it. if you file it on the rental portal they cancel it so it doesn't list what was submitted. Myself and friends and family spent 2 days cleaning the place i rented from them and they still turned around and charged me a full house cl…

I rent from Real Property Management and it has been a very pleasurable experience as a someone who has rented from several other places in the past 10+ years, it has been absolutely lovely to rent from them. I recently had the pleasure of working with Ray for some issues with my plumbing. He was so quick and efficient and very helpful. I would be happy to work with him again!

I have had a very good experience with renting from Real Property Management. Thank you!

I will never rent with Rentomatic again. I paid $200 to manicured the yard and $250 to have Chen Dry clean the carpet. I cleaned the house myself cleaner than it was when we moved in. They charged me again for all the same things I paid for. They also charged me for flooding the basement which never happened. Beware you won’t get any of your deposit back. They will also charge you for any maintenance like garage door opener and turning on and off the sprinkler system.

Withheld security deposit in violation of the lease agreement. Clearly states in lease document that a cleaning fee will be charged by hour, then charged a blanket cleaning fee at a set rate in excess of the agreed upon cleaning rate. When I brought this up, it took months of trying to get in touch with somebody before I finally just started showing up in person. If you try and call or email, you'll be ghosted. They offered to partially refund, but the amount withheld was still in violation of the agreement. Eventually after more months of zero response I agreed to the amount they agreed to r…

We recently rented a beautiful home through RPM Wasatch and had a great experience. The home is architecturally unique and we found it fit what we were looking for perfectly. We especially appreciated Jessica working with our tight timeline for move in since we were coming in from out of state and coordinating with the owners, who are also out of state. We can’t imagine it being easy but they worked with us and we certainly appreciate it!

After my first few months of living in this place dealing with real property management , I have to say if at first was not the greatest due to the manager that was in charge of my unit, after a while, I got a new agent in charge of my unit, her name is Tina.Let me tell you something about Tina. She is one of the most honest, sweetest, caring loving people that i've ever met , and she absolutely cares about her tenants and she does what she says she's gonna do. She doesn't put you off. She's all about business and getting it done. I wasn't sure, if I was gonna be able to renew my lease for ano…

Maintenance is well versed in contacting and returning our inquiries on repairing items. Their techs Austin and Ray have been timely in their repairs and efficient with communication. We are happy and glad to be working with RPM.

I rent from real property management and they are absolutely awesome! They are always willing to help when asked and asking if there is anything else they can ever help with to provide further support. Jessica is always in such a great cheery mood when we speak and I thoroughly enjoy talking with her and the rest of the staff at RPM. Keep up the great work!

I’ve been renting from RPM Wasatch for a while now, and it’s been a great experience. Jess, my property manager, is always so kind, helpful, and genuinely goes above and beyond. She’s always got a smile on her face and makes things easy. Everyone I’ve interacted with at this company has been friendly and professional — overall, I’ve really enjoyed renting with them.

They have been extremely helpful with the whole process. From getting the lease arranged to moving in a quickly getting any requests completed. No complaints at all

RPM has been easy to work with. As long as there is communication if a problem arises they are more than willing to work with you. If I had to rent again in the future I would definitely go to them.

Jo was not only willing and available to receive my complaints and concerns, but made me feel as if I was actually being heard and did so in a friendly and professional way. I’ve had issues with other management in the past that were ready to argue and justify poor management, this was not the case with Jo. If she was constrained in any way it was clear that she was willing to do the most she could, and I appreciated that a lot. She left me feeling confident in our ability to communicate and like I could do so freely without encumbering or bothering her.

Joelle was incredibly helpful and I really enjoyed talking to her when renewing my lease. Excited to be engaging with this company in the future! :)

I've rented from Real Property Management (Joelle) for almost 5 years now. And during my stay here I have had only nothing but great success as a tenant. I couldn't ask for a better Property Management Team.

Jo is really good at her job. She knows and treats her tenants like real people and not just a paycheck She has really helped me and my family out.

Our experience with real property Management has been great Joe has done so many things for us she gave us a chance when nobody else would really good she knows her job she's helpful and always and it's really been a pleasure working with her .

Thank you Jo, Megan, Alex and all your crew who have been here over the past 5 years. You have always worked hard to improve the quality of living for us here at Jefferson School apartments, you care about us and I appreciate all the times you've helped when I've had a issue. Bob B.

I am a current resident of Jefferson School Apartments managed by RPM Wasatch. It's been almost 3 years of living here and my family and I absolutely love it! Our neighbors are so friendly and we look out for one another which is amazing because you don't get that everywhere especially having little ones. On top of that, the office staff are 1 of 1! Jo has been so understanding and informative since the day we moved in. We love her! Megan is also amazing at being supportive and welcoming to us. They are always giving us at least 24 hour notices ahead of time before they need to enter our unit …

Anytime I have to ask for a repair or need Anything, the staff has been great to deal with! Megan is an Angel and So accommodating in Any way Possible.... Always! We Love the Staff! Joelle, not Megan. I apologize for the name mix up! Joelle and the entire staff are Wonderful to us Tenants! We are so grateful to call this little Apartment Home!!!

To be honest, I am not a fan of RPM. However, the team we have at Jefferson School Apartments is top-notch. Jo and Megan keep the Office humming, with skill and understanding. The maintenance crew responds as quickly as possible and always does an excellent job! It's been 10 years for me. They must be doing something right!

Hey I've been renting from Real Property Management for over 5 yrs now and if honesty, and reliability is what you look for in management than Real Property is the where you should be. If every manager was as kind and understanding as Joelle I think the world would be a better place. The name says it all REAL properties REAL managers equals a REAL good place to live.

I have lived here for 8 Yrs. In the beginning we were not very well taken care of Then Joelle Kenny became the Manager of this Property (Jefferson School Apartments) After Joelle took over we have seen nothing but Positive changes and she works hard to make this Complex one of the best places to Live in the Salt Lake Metro Area Gates and other Improvements have started to be put in place for our security and to improve the Looks of this Complex! We have a good Maintenance crew who are pretty good about getting repairs in a Timely manner! It’s not perfect yet but Joelle is working on it and she…

I have rented from RPM Wasatch/ Jefferson school apts for 2 years. As this is a rough area to reside, Jo, our manager always continues to strive to ensure our safety. She and staff are kind and love how feisty I am.

I've been blessed to live here jo has shown me nothing but respect and really appreciate her thank you jo

yes, I’ve been renting from RPM jefferson school apts for the past almost 12 years and it’s been a pleasant living in this community specially with Joe as a manager. She’s been very helpful and pay attention to any inquiries that we have about the unit, it’s been a pleasure being in this community for all this time and really appreciate your help. You guys are the best. I wish every man I could be as wonderful as you guys God bless you all happy Thanksgiving next week and merry Christmas as well

I absolutely love living here. Management is on top of it and I love my spacious one bedroom. Megan the landlord is an absolute gem! And Alex the maintenance man is a pro and gets things taken care of in a timely and professional manner. I couldn't be happier.

The communication from office staff has recently improved, and the maintenence team is very friendly and professional. It sometimes takes longer than necessary to get maintenance requests done, but the work done by Ray is always high quality (replaced our water heater once the same day it broke!) The team at RPM Wasatch are above average and seem to be still on the rise!

I wish this property management would change the policy on maintenance because due to the fact that they have to get owners permission to fix something most owners won't respond or fix anything I know they do their best to try and get a hold of the owner but their hands are kind of tight which sucks because it gives them bad reviews.

Had a broken pipe in our rental house that drained out into the city’s sewage system. It was causing all the pipes to back up to the point we had sewage coming out of the shower drain. It took Real Property Management a month to fix it! During which we had to move out to live with friends or family because they wouldn’t cover any alternative living arrangement costs. Then after we moved out, they took our whole security deposit and hit us with a large bill on top that was not itemized, and when we asked for an itemized on, the amount was quickly sent to a collection agency who we are now…