TPM, Inc. Reviews

Gina was a patient and understanding representative. She was adaptable and even when we ended services she was flexible and helped us understand what we needed to do.

Thank you for being able to fit our fence in short time . We are so happy about it . Thank you Vladimir we really appreciate your attention.

These HOA parasites towed our car out of our driveway without any warning. It was clean and in good shape. We have called daily and left messages three times in the last week and haven't heard back from anyone.THIS IS THE SECOND TIME THEY'VE DONE THIS. This company is a joke and I would advise anyone considering one of the properties to steer clear.

Awful company to work with. Very hard to get ahold of. They will continue to fine you if you mess up or are late, however if they mess up or add an incorrect payment it must go through month long “appeal processing” that never happens.

If zero stars were an option, that’s exactly what this place would get. This company shows blatant disrespect toward Active Duty service members and engages in discriminatory behavior. Getting your deposit back feels nearly impossible, no matter how well you maintain the property. They hand over homes in unacceptable condition: dirty, damaged, no grass, and worn-out carpet, yet expect tenants to return them in flawless, showroom condition. Completely unethical business practices. Avoid at all costs!

Our experience with TPM has been great thus far. Finding a rental can be hard some times and can feel like a race at times. I had submitted an application for a rental with TPM to get ahead of the curve of applying for a rental, and shortly after they contacted me to let me know the rental was no longer available, but provided me 3 additional options that were available that worked wonderfully for me. I chose one of the given options and they were quick to get the process completed to get us moved in. Once accepted, getting the keys and getting moved in was a simple and quick process. Renting …

During the time I've been renting with TPM, we've had a great experience with them. Whenever we've had any issues at the house, they've always responded immediately, and their staff is very professional and friendly. It's also important to mention that they have bilingual staff. I definitely recommend them.

We don't have any complains about TPM. When we were desperate looking for apartments, they were patient to give us all of their options and keep us updated. They worry about how winter conditions might affect you and how to deal with them. When asking for maintenance, they were ready to assist us as soon as possible. When going into the office you are hit with a wave of warmness and kindness that traps you. Recommend this real state 100%, their attention to detail is immaculate.

Excelente comunicación, muy eficaces cuando se trata de hacer arreglos a la casa, y las secretarias muy lindas personas te tratan con mucha amabilidad, lo recomiendo, 10 de 10👍👍👍

I've been with TPM for 5 years and they've always responded to my needs. They're friendly and quick to help, always willing to assist if you need anything.

My husband and I have lived in this apartment for at least four years, and whenever we need maintenance, they come immediately. We've never had a problem that wasn't resolved quickly. We are grateful for all the attention we receive.

The receptionist Hannah is very kind.The maintenance guys always coordinated home repair quickly and explain clarifying what they did. We are very happy with that property management.

I've been renting with TPM for a few months now and things have been good. I really like my place.

We have lived in one of there apartments since July and we haven’t had any issues! Rent can be paid online, Thads Matinence crew is amazing and is willing to help when need and is always able to answer my dumb questions. We are so glad we moved and are living in a property with TPM rentals.

I’ve rented through them for over a year now. I found a listing within my budget, and if I ever need any maintenance done, they respond quickly and fix the issue right away.

Have rented from them for over 5 years. Had 2 issues come up over that time and they were fixed quickly. Good people.

They have been responsive & great to work with! We are grateful for a quick turnaround on requests, and for a clean property.

Big shoutout to the Front Desk girlies at TPM- they're seriously the best! Always kind, on top of things, easy to work with and take care of whatever I need. They know their jobs inside-out and answer all questions confidently.

I am a tenant of a property managed by TPM and I have had a wonderful experience from the beginning. We were looking for an apartment in the Provo/Orem area. I gave the manager the list of requirements I had for our apartment and he recommended a few they had available. We found the perfect one very quickly! The company did an excellent job of cleaning and fixing up the apartment before we moved in and even changed out the water heater quickly when we found out it wasn’t working. TPM is in the people business and works really hard to find rentals for fair prices and proper accommodations for e…

Waymond, was my point of contact. That man is the laziest property manager I have ever met. If you deal with this company do your best to not have to deal with him. When you look through the managers involved with this company, you will see that his wife works there. This is a family operation and the nepotism is running deep here.

Lived in Mapleton Village for 2 years. Promised amenities prior to moving in, but there’s still nothing built. We pay $85 in HOA fees for nothing. Harmony Ridge, next to us, pays $40 for a pool, club house, pickleball courts and playground, all up and going and they just started building last year. One reason we picked Mapleton Village is because of the promised amenities, otherwise we would’ve waited and moved into Harmony Ridge. No one has answers, or will take feedback in office. Houses have tons of problems and yards are flooding. Don’t move here.

Absolutely terrible experience with this HOA if I could give it zero stars, I would not only are they completely unhelpful but the staff is rude, sassy and clearly more interested in flexing their power than actually helping residence. They had my car towed with no warning and no valid reason it was parked exactly where it’s always been with. No issues when I called to get answers I was met with attitude, sarcasm, and a total lack of accountability. No one could give me a straight answer or even bother to help resolve the solution. It’s beyond frustrating that the people who were supposed to m…

Horrible company to rent from. I am so glad I am done with them. Very dishonest.

Living in this property was a terrible experience. The unit was unsafe — nothing was ever fixed properly, and we were paying nearly $300 a month for electricity and gas because the utility lines were mixed with other units. We only realized how extreme the bills were because we were living out of state temporarily for an extended period and still received huge utility charges, even though no one was home. Provo Power even inspected the house and confirmed it was unsafe to live in. Gina, the property manager, was rude, unprofessional, and unhelpful throughout the process. The owner, who also a…

DO NOT WORK WITH TPM!! We just moved in not even a month ago. I read the reviews of the company before hand, but we didn't have much choice due to us being the renters and needing to move into a place that worked for us. The move in process was the first red flag. While it fell mostly on the previous tenant not moving out when they were supposed to, TPM should have been better at managing it. They had our move in date just ONE DAY after the previous tenant was supposed to be out, not giving them any time for cleaning or maintenance. We arrived on our (now moved) move in date to 10+ people cle…

Don't rent from them. We lived in 244 w 400 n orem. There is a huge mold problem in the kitchen and bathroom. Look in the lazy susan, pull the oven out and look under the sink before signing a lease. I have pictures but can't upload. The wall behind the stove was completely black with mold. Their fix was to paint it. They didn't do anything about the actual mold. Also, Waymon never responds to emails. I had to send two sometimes three emails before getting a response. We wanted to renew our lease despite the mold problem because we loved the neighborhood. I asked a handful of times about renew…

I would give zero stars if I could. I rented with TPM for just over a year. They never fixed anything in the apartment. My gas and electric bill were sky high because the furnace and ac didn't work. When I moved out they only gave me a third of my deposit. They charged me for cleaning that they didn't do as they rented the unit the next day. Gina acts sweet but is a very devious woman. They are crooks. Don't trusts them.

We lived in Springville for one year. Really don't like the guy that runs this company or his employee Gina. They basically stole my security deposit even after I pressured washed their driveway and it was spotless. These guys are crooks and are shady, stay far away.

I have been enjoying my stay so far in one of the TPM properties. Great services and I highly recommend them

TPM has been fantastic so far. Tina is super nice and understanding. They have great rates and they were flexible with the move in date.

They don’t make anything. We have to call them over and over and over again before we even get an answer, and then when we do nothing ever happens. TPM is all talk (if they ever do talk to you). They will not ever do their job they just like to take money for nothing. The only employee who actually does their job is Connor.

I will echo the 2.5 star rating out of 325 reviews. As property managers go this was the worst experience I have ever had. If you have a choice, don't rent from them.

This company only takes your money. They do not help or communicate well. Don't rent from them! I've warned you! They're the worst!!!!

Incredibly shady management company. If you have any choice in the matter, DO NOT RENT FROM THEM. Definitely "landlord special" interiors, with at least three different 'white' paints in one room, water damage inside and out, handrails that aren't actually secured to anything, patchwork carpet, and rotten out balcony steps (because they put the gutter downspout at the base of wooden stairs...). They refuse to do any upkeep or maintenance, no matter how many times (or for how many years) you ask, and then try to blame you and make you pay for the consequences of their inaction. Stay far away…