TruStay Reviews
TruStay
TruStay, TruStay at Kiln, 412 W Rivers Edge Dr, Provo, UT 84604
TruStay specializes in performance-based management of short-term rentals across multiple states, aligning their success with property owners through a shared-risk model.
Landlord vs. tenant ratings
Landlord Rating reflects how property owners rate this manager; Tenant Rating reflects how renters rate them. Both are 1–5 star ratings built from verified Google & Yelp reviews, weighted toward recent reviews.
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Rating breakdown
Based on 6 rated reviews from the last 3 years.
TruStay reviews
Coming from someone who seems to have had the worst of the worst experiences with property managers, I feel like I can honestly say there is nothing like this company. They think ahead, are proactive, and are open and honest. They are not afraid to lose a sale if it means they are not a good fit for you and your goals, and they will fight to help your property win if it is the right fit. If you are unsettled about your current manager, check these guys out!!
These guys are the real deal! I have not worked with a more professional, honest, and legit management company. They go above and beyond in every aspect. I would give them more than 5 stars if I could. They’ve made me a customer for life.
TruStay has been an amazing company to work with so far. Comparing them to our previous property manager reveals a night-and-day difference. TruStay has been responsive, informative, and proactive in resolving issues and staying on top of things. Additionally, TruStay has been great at working with us to improve the marketability of our property on rental sites. They developed a thorough proposal, have helped us in execution, and have kept us informed as to how the plan has played out. In the end, I barely have to think about the property now as I have confidence that TruStay is getting the …
We switched to working with TruStay at the end of last year and could not be happier with the results! We've owned a townhome in Garden City, UT for the last few years. We used the same property management company for the first couple of years and had a really bad experience with them. Using TruStay has been a night and day difference. We love how well they communicate with us and how much they really care about seeing us succeed. Our last property management company did the bare minimum to get us bookings. TruStay goes above and beyond to help us succeed. For the first time, we finally feel l…
We’ve had an amazing experience with TrueStay and can’t recommend them enough! From the beginning, they’ve been super proactive, checking in to make sure everything was going smoothly. Whenever we had a question or concern, they were quick to respond and made sure we felt taken care of. What really stood out to us was how they went above and beyond. After having some issues with a previous property management company, TrueStay actually upgraded us to a bigger property, which was such a thoughtful move and made all the difference! We’re really excited about our summer stay in our short term B…