Advanced Solutions Property Management Reviews

Brittany from advance solutions property management, is very knowledgeable and effective when it comes to renting out your property. Reach out to Brittany for any of your property management solutions. I’m glad we have her in our arsenal.

Brittany at ASPM is very knowledgeable and easy to work with. Their whole team excels at communication and professionalism. Hands down would recommend to anyone who owns a rental property in their service area.

ASPM is great! Definitely use them to manage your property.

Advanced Property Solutions is the best in town, they are taking care of my property for about over 5 years. Customer service is great, their maintenance team is quick, fast and professional. Nothing ask more they deserve the more than 5 stars.

ASPM is helping me since last three years for my condominium in SLC and I am really happy with their services.

ASPM has been wonderful to work with! They took over as the property manager for my rental home, and due to issues with the previous property manager it was a rocky road. ASPM has handled everything with a very high degree of competence and professionalism and I feel extremely comfortable having them to work with and depend on for my management needs!

Advanced Solutions Property Management in salt lake city provided excellent communication, efficiency, transparency, and responsiveness throughout our experience, showcasing a high level of professionalism in their Apartment Management services. Their proactive approach ensured timely updates and clear explanations, making our interaction a seamless and enjoyable process for all entities involved in our Rental Property Management.

ASPM and Trent have been dreamy to work with. Patient, accommodating with all of our questions about becoming landlords - and they’ve made the process absolutely seamless - not to mention affordable. Thanks!

Working with Trent has been incredible. His insights and coaching in real estate investing have been foundational to my journey!

Advanced Solutions Property Management has been a great resource! The owner and his team are very knowledgeable, professional and reliable; they are there for you when you need them the most. I would not hesitate to recommend them to anyone in search of a rental property or looking for help to manage their real estate portafolio.

ASPM was a great company to work with. They were always very responsive to my inquiries, they managed the property without any worry, and payments/statements were alway on time. Everyone I interacted with was a pleasure to work with and I'd definitely use them again if I ever have another rental property.

They take excellent care of owner's property. Staff are excellent! Policies can be challenging for renters.

As a customer of ASPM for two years, I'm happy to recommend the services of the front office staff, with no reservations. Gina has been incredibly efficient and responsive with all my needs, and keeps my finances in order. She is always friendly and responds in a timely manner. ASPM is lucky to have such a great employee.

ASPM takes care of the hassles when dealing with renters while maintaining the dwellings.

ASPM has been managing our property for the last 4 years. We have had very little turn over and they are currently getting us a higher return above their Administraion fees. Easy to work with.

This company has managed a couple of my rentals over the years. I've found them very professional and efficient and continue to use their services.

Worked with Gina to get the house ready and list for rent. The services provided are thoughtful and great!

Gina does a great job in communicating with you. We're still trying to get our property rented. Look forward to working with ASPM again.

I’m writing this review for our maintenance guy Marc! I’ve recently moved into a new complex and have had some minor issues and each time Marc was my contact person. Marc is awesome and shows up right away when needed. Explains everything in details to me so that I can understand. I appreciate his patience with me and his knowledge with all that he does! Thanks Marc you’re amazing and thank you for always being available when needed!!

Mark responded quickly and professionally to a water leak situation. He was able to identify and fix the issue quickly and was easy to communicate with.

Advanced Solutions Property Management has been truly amazing to work with. My husband and I have had a wonderful experience as tenants and are so grateful for their professionalism, responsiveness, and care. They have made renting a smooth and positive experience since the begenning! Blanca is amazing at responding in a timely manner. :)

Good and fast atention in special of Blanca she is good agent

Mark was super helpful in fixing my tub, very quick and tidy!

This review is for Marc the handyman who is very friendly and competent and successfully fixed my maintenance issue - thanks Marc!

This is a review for Marc who does maintenance for ASPM. Marc has completed several maintenance jobs at my place and always goes above and beyond in completing the jobs, doing very high quality work.

It was a pretty good move in experience. It would have been nice to have a bit of direction as to the inner workings of the property such as the mailing service and how the cooling system in an old property like this worked, but overall a great experience.

Mark come out and fixed my problem quickly and did a great job

I had an excellent experience working with Mike Ryan. He promptly returned my initial phone call and arranged to visit my apartment the following day. Throughout our interactions, Mike demonstrated exceptional professionalism, responsiveness, and commitment — often replying to messages even late in the evening. His efficiency and attention to detail made the entire process smooth and reassuring. I highly recommend him and Advanced Solutions Property Management.

Helped out instantly and was really fast and kind and patient with me. Helped me find out the issue and fixed it instantly and completely honest.

These guys (especially Brad, the lease agent) were awesome! Appreciated their communication and willingness to answer any and all questions

Brad helped from start to finish, amazing guy 10/10 we got the paperwork completed in a matter of days

Mark, was amazing. Replaced my toilet floats with ease. He explained everything “down to a T”. Super friendly and helpful.

Wonderful experience. Great customer service from start to finish! I will never use any other company. Have been very satisfied.

Great management company. They’re on top of maintenance issues, and have good communication.

We moved into a newly renovated apartment and right off the bat we had quite a few issues with various things. Many maintenance requests were made and sometimes they were cancelled without any explanation as to why. So for that I can’t give five stars for this company as a whole. HOWEVER, this review is for Mark. He’s awesome. He responded to our most recent maintenance request in less than 24 hours and was here in a timely manner. Not only did he fix what we had requested, he listened to our other concerns and took action. He made sure our voices were heard and he validated our concerns. This…

I submitted a maintenance request for my and they had someone out the very next day to fix it. The technician did a great job!

Mark was super professional & very productive, he gave me a call this morning after just sending a maintenance request the day before. Mark Came in and fixed the middle blind, then ended up replacing all 3 of them! Super fast service took him about an hour total to come check and replace all three blinds. Definitely would recommend mark, funny yet respectful man.

This is a review for MARK, The maintenance guy and Mark only. NOT for Advanced solutions property management. Mark went above and beyond when the property management failed to do their job in providing air conditioning in 95° heat of summer of 2025. After two months of trying to communicate and get problems resolved. It took two months for them to get on the phone with us or answer our phone call. Mark went above and beyond and came over over to help. Mark is amazing great guy. great maintenance guy does his job well and actually cares about the tenants and listens to us. Leaving this five s…

Mark the handyman is always great and fixes everything we need in a finely matter

Just got a new washer installed and the maintenance man Mark was helpful and quick. Got the old one out and the new one up and running in no time! Thanks!

Professional and efficient property management company. I absolutely loved living in one of their units. Blanca specifically was a pleasure and always made sure we were taken care of. The only reason I am not giving 5 stars is because of the fee schedule. Any small misstep can result in a significant fees being charged. I’ve dealt with many property management companies, and compared to them, the fee schedule from ASPM is insane. If you follow the lease to the letter and ensure the place is immaculate when you move out, you won’t have any issues.

Mark is one of the coolest and most thorough maintenance guys ever. super helpful. thank you!

Mark was amazing, so helpful!

The woman completing our inspection was kind, courteous, and quick.

Mark is an amazing, maintenance man. Trustworthy, very efficient, to the point and explains everything he’s doing.i have even learned a few tips from him. I give him more than a 5 star review. I rate him as a 10😊

The light ballast in my kitchen was broken causing flickering and heated bulbs. Getting the company to take me serious and send someone to my place was a bit of a joke, but Mark the maintenance guy was absolutely amazing! He called before he came over, he was really good with my lil dog and was very pleasant to talk with. He identified the problem immediately, explained how he was going to fix it step by step and got right to work. My kitchen is brighter and a better shade than it was when I moved in. Thank you so much Mark…I really appreciate you!

Mark was anwesome! He was quick on arrival and efficient with the install for my last request.

Did a great job, in and out, very kind!

ASPM has been very communicative with maintenance issues. Mark was great with my sink repair, and frankly I haven't had any other mechanical/physical issues with the place. Only thing that drops a star is the place wasn't clean when I moved in, but it'd easy to look past because the deal is so good.

Mark was very helpful and quick to solve our maintenance request. He is very friendly and made sure we knew that he’s happy to help with any maintenance issues in the future. Great experience!

Mark did a great job getting some bathroom updates. Quick and explained what would be needed.

You Should request for Mark! He was an amazing maintenance who was able to fix and upgrade my sink!

Mark our maintenance man is amazing!! Anytime he is even walking by the building he will come and help me with any issues I’m having with my apartment. Very friendly and professional and eager to help

Mark went above and beyond fixing my water leakage! He was very knowledgeable and kind.

Mark was excellent 👌🏽 he helped me twice and was so professional 😊

Mark is great! Kind, professional, and knowledgeable. Made quick work of our maintenance request. Thanks!

Mark came by to help us with some maintenance issues and did a phenomenal job. Really appreciate it.

David was super helpful and very nice! Couldn’t have asked for a better guy to come fix our issue.

friendly maintenance guy, made sure everything was fixed!

Mark was great and very helpful when he came to fix some things in our unit!

Marc was extremely friendly! He was eager to fix extra tasks around the house and overall a very respectful guy!

Great attitude and quick fixes—what I love from maintenance!

Horrible management Company they will move you into a absolutely trash, dirty, roach infested apartment and do absolutely nothing about it and then still charge you for scuffs on the walls even though you left the apartment 100 times better and more clean than when they moved you into it I highly suggest not renting from this company.

Mark is amazing!! He came out so quick and he even climbed thru our window to fix our door which was stuck!!!

Mark saved the day! He even climbed thru my window to change out door knob since it was broken and couldn’t leave my house!!! Thank you Mark you did it extremely fast too

The management part was the worst, thier support can barely comprehend english. and the help was not very responsive. especially when the heater went out. I wasted my time talking to the agent and she just kept spitting out robotic answers instead of genuinely being concerned for my 1 year old boy who was freezing in the room. it was 53 degrees in my house for 3 days. So I finally got a hold of the actual owner of the house, and he was so concerned that he got a technician within the same day. If you want an expensive company for a cheap almost non-existant service. These guys are the one…

Wow! Great service in and out so quickly with a perfect fix! Thank you!

I wanted to give a huge shout out to one of the maintenance personnel, Mark. He was so thorough in helping me with a need in the home. He was super kind and thoughtful through his process. Thanks Mark and thanks Advanced Solutions Property Management!

Pleased to be tenants with ASPM. They have friendly staff. I would recommend them.

Maintenance : I called Saturday because the hot water do not working . I’m glad that I wasn’t live there yet we were just cleaning and moving stuffs in . Mark he was polite and careful! I was worried because I don’t have hot water and he promptly call me and head to my house and fixed in the end of the day on following Monday .

The woman who inspected our apartment was kind and efficient!!

Mark, the maintenance guru, has been very helpful and personable. He was communicative and took care of each task quickly.

Mark was very helpful and fixed what we needed.

Mark came by and was an absolute pleasure as he fixed our disposal problem. He was efficient, timely, and professional in our home. I’d very much suggest anyone to contact them for your disposal needs. Mark was a 10/10, phenomenal fella. Big thanks to him and their company!

Mark helped fix the part above my stove and ensure it was stable before leaving. He went the extra mile to make sure there wasn’t anything else he could help with, really grateful for his help!

Mark was fantastic! I put in a maintenance request and Mark came soon after to help out. He discussed the issue with me thoroughly and answered all my questions. The issue was soon resolved and he gave my tips on how to prevent further maintenance issues. Thank you Mark!

very quick to respond and quick to get over to my apartment! had a hot water issue in just one bathroom, but was eager to make sure every hot water source was working! really appreciate it, thank you!

Mark helped with our clogged sink, which had some bottle caps stuck in it from before we moved in! It was a quick turnaround from when we requested maintenance. Thank you Mark!!

ASPM has a great maintenance guy who came over and was really helpful. His name is Mark, and he did a great job replacing our AC units with new ones. I look forward to having Mark come out in the future!

Maintenance man, Mark, was very knowledgeable about how to get my water heater working properly after hundreds of attempts to get it ignited myself. He was very likable, got us up and running very quickly.

This place is an absolute trash rental organization, and we are currently in the process of taking them to small claims court. From the beginning of our rental experience they called us up claiming they didn’t “add certain billings to the ledger” and added them 3-4 months into our lease. They also screwed us on our deposit despite leaving the house completely spotless. We reported from the 1st month we moved into our place the electrical problems with the house, that we were even scared the place was going to burn to the ground because of this and this useless company sent someone over and sai…

The office is horrible and super hard to get in contact with. maintenance is great mark is helpful, but don't expect anyhelp from the people in the office or on the phones if you have questions or problems besides maintenance

Such fast and great service! Every concern I have had they have helped me!

Mark fixed our AC and was friendly.

Mark with maintenance is extremely helpful. I would give him 10 stars if I could! The people in the office are much less helpful than the maintenence people. I wish I could review aspm as a whole, separate from who completes my maintenence requests.

Mark from maintenance is consistently helpful, friendly and kind. He truly goes above and beyond to ensure my apartment is in the best condition possible. He takes care of things quickly and I can always count on him do to the job right. Thank you, Mark!

Shoutout to Mark for fixing my stove the same dayi requested it!! I appreciate the hard work and how nice he was. Good and nice company overall

Mark was very thorough and made sure to explain to me exactly what was happening with my ceiling fan so I understood. He’s great!

I want to commend Marc for his exceptional service at our apartment complex. Having just moved here, I was incredibly impressed by his responsiveness and helpfulness. Marc even assisted me with lifting a heavy mattress upstairs and also installed window blinds. He went above and beyond to ensure everything was done perfectly. His dedication and excellent work ethic are truly commendable. Thank you, Marc, for making my move-in experience so much smoother!

We’ve been living in one of the properties that they manage for a little over a year now and so far it’s been nothing but a good experience with them. They are friendly and efficient. Don’t have a complaint so far.

Mark has always been fantastic every time I’ve needed any kind of help with a maintenance issue. He’s knowledgeable and attentive of every problem and treats my space with the same care as if it were his own. He’s efficient in resolving issues and always does so with a pleasant and friendly attitude. Thank you, Mark!

Mark from the maintenance team did a fantastic job with a whole list of tasks I had after moving in. He was quick, efficient, and very friendly. Easy communication and got my problems resolved. 5 stars!

They rent properties with roaches. And don't do anything about it. Dishonest company who I had to take to court to get my money back.

They communicate quickly and provide good service. They replaced all the lightbulbs I requested they would before I moved in since some were broken during my tour.

My water heater went out and in less than 24 hours Mark with management was here replacing it completely! He was quick and efficient with his work! He also was super patient with my toddler running around while he he did the work! Management is a 10/10!

Maintenance showed up to replace a dishwasher. He noticed a few smaller work orders that had been created during a routine spring inspection and addressed those as well. When we got ho.e we had the new dishwasher, both toilets were no longer running constantly and our door bell worked again.

Great experience so far, we had an issue with our dishwasher upon moving in and Dave was quick to stop in and check it out for us!

Mark was excellent. He was prompt to get to our issue (which was our washing machine). And stayed through the whole wash cycle to make sure it worked. Couldn’t have been more pleased with our interaction.

Good morning! I have desperately been trying to contact someone to take care of the pigeons that have taken over the attic on Amboise Court. We realize this is an infrastructure issue and not mine, and it still must be fixed. It's been months, and this issue has not been resolved!! I have contacted Blanca numerous times who has only given apologies and excuses. As a Army Service member literally paying my entire BAH in rent, this is disheartening. Please come and fix this issue or release me from this lease. Please help!!!

I rented from this company for a year. I would not recommend renting from them!!! I've seen bad reviews all over about them and I didn't listen. When I moved out they sent me an email with all the valid normal wear and tear that would be in an apartment from a year of living in it. Nail holes as they gave me an example of a company being sued for charging a tenant for this and they turn around and charge my deposit! When I confronted them about it and made a dispute they ignored and did not answer. Me and my mother in law deep cleaned for 3 days making sure to get my deposit back and they char…

The most chaotic, unprofessional, and stressful moving experience I’ve ever had thanks to this company. They cost me so much money and unnecessary stress because no one there does their job or answers a phone. (Literally, they won’t speak to anyone on the phone, only through text message that they respond to when they feel like it.) If you can avoid dealing with them, I would.

I called in for a repair, Mark came by same day and fixed the issue. Thank you!

Mark is outstanding, he has helped us multiple times with so many little annoying things. He’s super thorough and patient with all our requests. Always a pleasure having him around!! 5 stars across the board!

Brad is awesome and Blanca has also been easy to work with. They respond at a good time. Mark was super friendly helping us with our AC unit. He installed a fan for the meanwhile and ended up fixing the AC for us. He made sure it was working properly before leaving. We have been here since March and I honestly haven’t had problems with anyone in the office or maintenance. I think they are all professional and kind. My previous apartment was a private landlord and I was nervous renting from ASPM however they have made our experience great.

Mark the maintenance man was excellent to work with today. Prompt in his response, showed up on time, and helped get everything fixed and working!

I have lived in my rental for a year and a half. I have only had to call maintenance a couple of times, but both times my issue has been resolved quickly and the communication has been easy through the renters app. Recently our shower stopped working and I thought it was the diverter. Mark came out and figured out what the real problem was and had it fixed in about 20 minutes. He even took care of a couple other things I hadn't reported while he was here.

Mark was great! He was super nice and got our shower fixed fast. Thanks!! :)

Mark was great! He arrived quickly for our maintenance needs and is thorough in his repairs. Very kind and attentive in his work.

Mark did a great job on our maintenance request! He responded the same day and came out to our place within 30 minutes. Highly recommend!

While service can be hit or miss with ASPM, I had a really great experience with my latest maintenance request. Dave was super easy to communicate with and made his process super clear. I knew exactly what was going on and was very happy with the result.

Had maintenance come and fix my dryer vent. Was a great experience and the worker they sent out was very personable and professional, explaining what he’s found the whole time.

Been awesome and patient. The Maintance always understanding and fixing my needs!! He’s awesome

Didn’t respond to any emails after I signed the lease

Brad was super helpful and answered all of my questions great. He walked me through the whole process and explained everything with detail about my new apartment!

Would give this a 10 star review if I could. I had an emergency situation after hours where the drain line to my washer got disconnected, so started pumping water throughout my apartment. Mark arrived, quickly identified the issue, and solved it. He also answered all my questions, and was calm & amicable throughout the entire process. Cant recommend him highly enough.

Lived in one of their properties for 5 years. At first it was fine, but over time the service fell off and things wouldn’t get fixed. In 2020 a tree on our property fell on the house. We reported immediately. It blocked the front door and the driveway so we couldn’t leave the property. It also totaled both our cars. They never came to get us (the neighbors broke us out) and they didn’t fix the damage for the remainder of our lives there (we moved out in 2022). At one point they tried to fine us and possibly evict us for having an illegal pet. We had, and had always had, a pet addendum to our l…

Draconian policies. Awful tennant care. My downstairs bathroom has had a busted ventilator fow well over a year now and nothing has been done. They love to come in and take pictures. Afterward, they replace the blinds or something and then raise the rent another 10% every year. We're definitely looking to move out before we sign next year's lease

Easy move in process

ASPM always responded to me and communicated well. When I had maintenance issues they were prompt about it (aside from AC in the summer.. hope they are able to fix that). They worked great with me while getting moved in. They even held the unit for me while I was getting things sorted out to move in. They also gave me my security deposit back. VERY important when working with property management companies. Seems like they strive to do better. The unit I was in did end up having roaches in the summer despite keeping it cleaning. But even the neighbors had issues with that so I think more so the…

Mark was amazing! Fixed the issue so fast and was so friendly. Hope that whatever issues come up, he is able to come back and help us out! Such a great experience! Thanks mark!