BRIM Properties Reviews

I've been very pleased with Brim Properties since I turned management of our rental duplex over to this outstanding company several years ago They've conscientiously kept the property rented and maintained. Bravo Brim!!!!!!

As a property owner I couldn’t be happier with the service that Brim Property provides. I find the personnel responsive to any concerns that I have brought up.

What an incredible horrendous Property Management company, I will not state my personal feelings about this Property Management company because it would be an extremely long review about them, however, we will state the facts to show whoever take the time to review this company does never work with them. Myself and my fiancé moved in October 2025 while we were living in an Airbnb and looking for houses we contact BRIM Because they had a great location and he looked like a great place To move in a safe neighborhood, and friendly. Our problems with them started immediately however we chose to gi…

My girlfriend and I were tenants with Brim Properties and overall had a negative experience. When our lease started the house wasn’t clean, it lacked kitchen hardware, items were left behind from previous tenants, and light fixtures didn’t work. We fixed many of these issues ourselves. Whilst living there the owner of the property would stop by frequently, sometimes blocking in us driveway when we had to be to work, and he was very unfriendly and at times intimidating. One time our trash wasn’t taken out that week (as is it was half full so we didn’t feel a need) and the owner stopped by and s…

$65 to replace batteries in the smoke detectors? Glad they got the good ones Update. Sounds like BRIM did me a favor. Apologies. The bulk of the deposit must have been for "wiping the top of the fridge".

We have been renting from Brim for nearly 10 years and they’ve been great. Brigham has always gone above and beyond to help us find the right homes for our household. And the maintenance team is always prompt and do whatever they can to help. Overall we have had a great experience.

Brim is really great about addressing any problems that need to be addressed. They are quick, kind and helpful. Just ask and they will help! Great company to rent from!

I have rented with Brim properties for 4 years now and everyone has been so kind and amazing! I’m starting a new chapter in my life and needed to move to a different place. One of my top priorities for finding a new place was to be able to stay with brim properties. Brigham helped me find something that was absolutely perfect for me. (Seriously like my dream apartment). They have made the process so easy and seamless. Having to move and find a new place is so difficult and scary but they made it so easy that I was able to just be excited about it and cut out all of the hassle. Both places I’ve…

When I make a request, Brim is quick to respond and takes care of the issue quickly. They are very pleasant to work with.

I've had a wonderful experience with BRIM Properties. Currently a resident going on 2 years in a great condo. We toured several of their properties during our search and our final two choices were both under BRIM. They were extremely supportive from the search, to the signing of the lease, to now. Very communicative, prompt with any maintenance concerns, reasonable rent rates, great, well-kept properties, etc. I've dealt with 4 different rental companies in 3 different states and BRIM has, by far, been the best experience.

Brigham with Brim was amazing and helpful in many ways! Always helped and prioritized me and my daughters living!

DO NOT RENT FROM BRIM PROPERTIES!!! I rented from this property management company for 7 years, and my experience was incredibly disappointing from start to finish. Their communication was consistently poor, and any maintenance requests took far too long to be addressed—if they were handled at all. The final straw was when they fraudulently withheld my security deposit, claiming extensive carpet damage from cat urine. I have never owned a cat, and they provided zero proof to support this accusation. After 7 years in the unit, any wear should be considered normal, yet they charged me to comple…

Had the best experience with Brim! Brigham was so helpful and accommodating. I absolutely recommend going through Brim when searching for rentals!

Currently going into my 3rd year renting with Brim Properties and I can say as a college student that it has been a mostly amazing time with them. Brim properties (specifically our contact Brigham) has always been very quick to react to problems we faced in the duplex we are renting and are quick to help. They understand that renting in Salt Lake City is very tough and for us personally, they have an affordable decent housing for both college students like us but also post college, housing. The only problem we had were in the beginning with a fridge that was broken/old but they had a replaceme…

Very pleasant to work with, made moving so easy

EXCELLENT company! Brigham showed us apartments & helped with the application process - very communicative & quick responses! The maintenance department was outstanding - efficient, always communicated quickly & respectful of my home/space. I cannot say enough GREAT things about Brim overall!!!

My family has had a great experience for 6+ years with BRIM in the Avenues and Marmalade areas in SLC. They've consistently been responsive and proactive with solutions.

Great. I just was unaware you were entering people's homes without their knowledge. And ripping off the screen door 3 times never replacing it, turning off the heat and just being creepy. Let your tenants know who has keys to their home. And the numbers you give out go to a person who sounds like she doesn't know she works for you.

I find Brim Properties to be a most excellent management company. I have been renting from Brim for six years and any issues I've had have been delt with promptly and professionally. I know several realtors who work with Brim and all are extremely satisfied. It's comforting to know that if I have an issue it will be taken care of.

Whenever it's the beginning or the end of the month and it's time to pay my rent, I always head over to Brim Properties in Salt Lake City. The convenience of their location on the second floor, far right of the building, makes the process incredibly easy. I really appreciate that I don’t need to talk to anyone; I can simply drop off my cashier’s check without any hassle. They’re efficient and reliable, quickly processing my payment and confirming that it’s been taken care of. It’s such a seamless experience that makes managing my rent stress-free!

It's been one month since submitting a maintenance request with them to fix our dishwasher. Maintenance has come three times without fixing it, even though they have known what to fix the entire time. Our kitchen is very small and we have been without use of our dishwasher and one of our counters because of this. They have not come to fix it for a few weeks now, and marked our request as complete despite knowing that it has not been repaired.

Once you become a tenant, they are actually impossible to get ahold of if you have any issues outside of maintenance. It is currently September and I have yet to speak with someone from the company since DECEMBER and I have called at least 20 times on top of sending multiple emails.

Paid rent night mail slot last week.

I've been renting with them for a few m9nths now, and my entire experience from looking at their offerings, actually settling on one all the way to my maintenance request, everything has been done fantastically. And when things take longer than expected or there are hiccups in the process, they are immediately over it, take notice of the issue with you (Accountability) and work to make things better. I'm happy with my experience overall thus far and recommend you do your part in communicating and making clear your needs and what your looking for and they will deliver, they have for me.

The people sent me an email stating that I did not pay my rent, when I DID! And I have the receipt.

Typical bully landlords. I had to wait until I moved out, and got security deposit check returned in order to post this for fear of retaliation. Every time I submitted a request they answered the message with a lot of attitude and little compassion. After I submitted my 30 days, I received a text at 5pm that at 8 AM the next morning someone would be showing my place. I told them that I needed 24 hour notice as required by Utah State Code, and they responded that they had written it in the contract they did not for "Business purposes". Lastly when getting my security deposit back, no surprised…

Alright while renting from them but when it came to get my deposit back a bunch of mysterious charges came out where they couldn’t verify the work.

Brim has always been very prompt in responding to my maintenance requests which usually happen at the end of the day or over the weekend. I appreciate their quick responses and desire to get to the bottom of the issue.

This is truly the worst property management company I have ever dealt with. Their communication is non-existent, they treat their tenants poorly and do not have any care whatsoever for the property. As a tenant, I would never use Brim for my own property management as they clearly have a lack of care for the maintenance and upkeep of the properties they are supposed to be managing. I’m absolutely disgusted with this company. I tried to give zero stars but it makes me give at least 1.