1.0★Feb 2026
THE worst management company i have ever worked with! i canceled my contract because i never knew anything that was going on with my property, no one would email back or respond in a timely manner i was giving them money to do nothing for me! i ended up managing the property myself! they took over a week to notify me the AC stopped working in the heat of summer and as soon as i found out, i had it fixed the next day! once i canceled the contract i had questions they just referred me to another email which i am certain is just a black hole email address, which no one checks, or responds to,…
5.0★Dec 2025
Elizabeth is Awesome! She helped us find an excellent quality tenant! Her recommendations were spot on for the market. She’s very smart and willing to do whatever is needed to get the job done. I will be partnering with her again if I need to find a new tenant.
5.0★Dec 2025
I recommend Elizabeth wholeheartedly!! She is very easy to work with and gave excellent guidance throughout the process of renting our home. There are just some people who you know you can trust, and she is one of them!! Thank you so much, Elizabeth!!
5.0★Oct 2025
I had a terrific experience working with Elizabeth Sexton to find new qualified tenants for my single-family rental property. She was proactive in walking me through the process and responsive to anything the prospective tenants or I needed. Thank you for making this process smooth and helping me feel confident in the process!
5.0★Aug 2025
Becky has been so great to work with. She helped me get my home ready for renting. I was in a time crunch and she set up someone to come in and spackle and paint the holes left from my pictures and tv mounts. Which took a huge load off my plate. She went through the contract with me and explained it in detail. She has been managing my property since June of this year and has done wonderful. I would recommend her to anyone.
5.0★Aug 2025
I have nothing but great things to say about Equity Real Estate Property Management Division, and I especially commend Chris for outstanding performance. Her communication is exemplary—prompt, clear, and proactive. She consistently goes above and beyond to ensure both tenants and owners are well cared for, handling issues with tact and efficiency. Working with Chris has been a reliable and positive experience; she is responsive, knowledgeable about leasing and maintenance processes, and builds strong, respectful relationships with everyone involved. Highly recommended.
5.0★Aug 2025
We are extremely happy that we found Hollie as a property manager. She is very knowledgeable and willing to work hard to keep things running smoothly. We definitely feel we can trust her to do the best for us and our tenants. Highly recommend her.
The Kolanders.
5.0★Aug 2025
Hollie goes above and beyond, and is incredibly patient! We feel so safe having her manage our property!!
5.0★Aug 2025
Hollie has taken care of my rentals for years.
Always great to work with.
5.0★Aug 2025
I have used Hollie for years and she is top notch. She is always looking out for her clients best interests. I highly recommend using a property manager and she is definitely the best!
5.0★Aug 2025
Makes being a landlord easy. Holi has great and reliable service and always on top of things.
5.0★Aug 2025
I've been with other property management companies. My properties were run down after two years or less. Hollie with Equity is the manager I needed. She actually does the inspections and keeps you in the loop on what is going on at your property. Hollie is always responsive and does a good job of following up on anything she needs to complete.
5.0★Aug 2025
Hollie takes care of several properties for us and we never have worry about anything. She is diligent, detail oriented and wonderful about communicating anything going on with the units. She is quick to respond to any questions and I'd give her more than 5 stars if I could.
5.0★Aug 2025
We love Hollie! We have had a few different property managers after she switched companies and as soon as we could, we had to sign up with her again. She is terrific at communicating and so easy to work with. She takes all the stress of a rental property away. I recommend her to everyone!
5.0★Aug 2025
I have personally work with Hollie for a long time she has been amazing super helpful and very understanding
1.0★Jul 2025
Absolutely horrible experience, surprised to see my own property manager gave a five star review a couple of weeks ago. Don’t trust their inflated rating.
If you want someone who acknowledges and responds to your concerns, let alone actually addresses them, avoid. Don’t bother with the app, be more annoying and call to get anything done, and get the direct number to whoever they send for Maintenence asap so that you can provide them all the information they need to fix your request.
Edit: it took this post to get an email response. Our rep tried to call us once and left a message, then di…
5.0★Jun 2025
Kim Leon has been SUPER helpful in taking time to review things with me in regard to property management processes. I am an agent/owner and I really appreciate her direction as I try to navigate managing my own rental property.
5.0★Jun 2025
Jessie and her team were so helpful to us as landlords! We had a big mess to clean up and they were so helpful. They are experienced, informed, and have excellent connections for service repairs. I have recommended Equity Property Management to multiple people and will continue to do that! Kristin and her group are the best and will take excellent care of you as a landlord and as a tenant!
5.0★Dec 2024
We were extremely pleased with Equity Real Estate Property Management and specifically with Brian Harenberg, our property manager. If not immediately available, he always called or texted us even when he was out of country. He is professional, knowledgeable, skilled and friendly. He was also able to rent our property on a 3 month short term lease which was highly unlikely but he tired and succeeded. We give him 10 stars on a scale of 5.
5.0★Dec 2024
I recently had a tenant report a leak, and while I like to stay informed, I generally prefer a hands-off approach when it comes to the day-to-day issues. That said, Chris Jones at Equity Property Management did an exceptional job keeping me in the loop without overwhelming me. Her communication style is spot on, and I really appreciate how she keeps me updated every step of the way.
The response time to address the leak was outstanding. Honestly, I couldn’t have found a plumber myself who would come out as quickly, let alone at such a reasonable price. It’s clear that Equity has a network of …
5.0★Nov 2024
Very quick to help when we have issues! Usually sends a service provider in 24 hours and has been super great to work with
5.0★Oct 2024
We've had a great experience with Equity Property Management. It's been exactly the experience we hoped for when we decided we needed property management help. Rent and lease renewals were always prompt and went smoothly. Maintenance issues were managed and resolved by them with minimal needs from our end. Tyler is great to work with, as is everyone else that we've interacted with. Highly recommend!!
5.0★Jul 2024
Hollie Carter is great to work with, she responds in a timely manner and does her homework so that she serves her clients with them in mind. We are going to continue to keep Hollie as our PM because of her character and work ethic.
5.0★Jul 2024
Hollie Carter is great! She is our property Manager and always keeps us up to date on anything and everything. Answers all of our questions or concerns in a timely manner. I honestly have never experienced such aprofessional and caring property manager. Kuddos to Equity Real Estate for taking her on board.
5.0★Jul 2024
Hollie has been great to work with. She is very responsive but also doesn’t bother us, which is perfect! We’ve been with her for over a year and no complaints!
5.0★Jul 2024
Fair and professional management team. Communicated well and took care of any issues that did come up promptly and efficiently! Loved having them as a property management team!
5.0★Jul 2024
Carissa was excellent to work with. She explain the whole process so easy and made it as stress free as it could be . She was very quick to reply our questions and assist us with needs on our property . Thank you Carissa !
5.0★Jul 2024
We have had the pleasure to work with Darla Hartvigsen for the past 5 years managing our property. She has been wonderful and always available for questions or concerns.
5.0★Jul 2024
My property manager Jessie Dixon and her team go above and beyond in managing my property. They are always aware of what my tenants needs are and effectively communicate with me on what's going on. Thank you for everything you do. I will always recommend Jessie to anyone who needs a property manager!
5.0★Jul 2024
It has been AWESOME to work with Jessie Dixon!! I never have to worry about my property, and she always helps me out with all my questions. I really appreciate her kindness and expertise.
5.0★Jul 2024
Jessie Dixon is our PM. So far so good. She listed our rental for the price we wanted and got our place rented out within 2 weeks from the day it was listed.
I have been talking to everyone about her incredible speed!
5.0★Jun 2024
I'm so happy I switched to Equity Property Management. Kim Leon is amazing office support. She is always right on top of things and has been super supportive of me and my owners. The systems Equity PM has in place are top notch and they have really helped me grow my business. It was a good move for me to bring my property owners to EPM.
5.0★Jun 2024
Jessie Dixon is an amazing property manager and communicator. She is definitely a problem solver. Her process in placing renters is extensive, and a bit frustrating in the short term, but definitely worth it in the long term. She is the best!
3.0★Jun 2024
I have to find my own vendors to get work done at a reasonable price. I have to get to involved in maintenance issues
5.0★Jun 2024
We have worked with Jessie on multiple properties and she is amazing. Up front communication, clear process, and easy to manage. She is awesome!!
5.0★Jun 2024
Jessie Dixon is great to work with.
Easy to get ahold of and takes care of everything for you. I would highley recommend her to anyone.
5.0★Jun 2024
Jesse Dixon is the best!!! Prompt, intelligent. Great to work with! 🙏
5.0★Jun 2024
Jessie and her team made renting my property incredibly easy. Her advice saved me headaches and tons of money. She made sure my renters took great care of my property and her team made needed repairs super quick!
5.0★Jun 2024
Jessie Dixon is fabulous to work with.
Very prompt with answering questions and her follow up is phenomenal.
5.0★Jun 2024
Jessie Dixon is amazeballs. Great communication and easy to deal with. Highly recommend!! Cant go wrong with her and her team!
5.0★Jun 2024
We have had the pleasure of working with Jessie Dixon to manage our rental properties, and we couldn't be more impressed with her outstanding service. From the very beginning, Jessie demonstrated a level of expertise and professionalism that instantly put us at ease.
Jessie made what can often be a challenging and stressful process incredibly smooth and straightforward. She took the time to understand our needs and preferences, ensuring that our properties were managed efficiently and effectively. Her communication was always clear and timely, and she was readily available to address any quest…
5.0★Jun 2024
Jessie is the best! She listens to your needs and provides excellent advice! She is very knowledgeable in real estate as well as property management. She can help you in almost anything in life! A great counselor! I appreciate her helping me!
5.0★Dec 2023
Elizabeth has managed a property for me for about 2 years now and has done a great job. She takes care of things in a timely and professional manner and communicates well. She has great support with Equity and Axiom and I would recommend her for any real estate need.
5.0★Dec 2023
I’ve had multiple (5) properties managed by Equity for about 3 years. They handle everything. Every once in a while, I will get an email from them about a repair that is needed but I simply let them handle the repair quotes and so far I’ve never had to do anything on my own. Quotes come in quickly and at a fare price. I have never needed to do an eviction so I have no experience with them on that but I also believe this is a testament to them finding good occupants. I basically don’t worry about those properties ever.
5.0★Dec 2023
We have been using Equity for our rental property for almost 3 years and have been very happy with them. Their rate was competitive compared to other management companies and the communication has always been great. Only complaint is that when using their contracted fix-it companies, the cost can be higher. However, I think that is problem I'd find with many companies and is an accepted price to pay for not being there to manage it yourself.
5.0★Dec 2023
Equity Property Management has been managing our property for well over a decade now and I’m extremely happy with the members there.
Erin Basso deserves a special shout out. She’s on top of her game, very responsible, professional and prompt.
Tyler Kettle is another Equity member who’s also been actively helping us. She’s readily available, responds promptly and cheerfully.
Then there’s Kristen Matulonis who’s always provided excellent service and keeps Equity running efficiently and smoothly.
I would recommend Equity Management to all my friends and family very highly.
5.0★Dec 2023
It is great to work with Amar on our rental property. Works hard to make sure our property is always occupied and the property is kept in good condition.
5.0★Dec 2023
I have been a client of Equity for 7 years, and they have provided an excellent service in all aspects of managing my rental. I live far from my condo unit so I depend on Equity for everything and I have not been disappointed. Strongly recommended.
5.0★Dec 2023
I have been working with this company since I started the rental business in 2016. Currently, I live abroad and visit salt lake city once a year, but I am relieved that the company manages everything for me. Tyler and Erin, always provide a satisfactory service with quick response and processing. financial management is also convenient through an app called buildium. I am always grateful to Equity Real Estate Property Management.
5.0★Dec 2023
I have trusted my rental homes in Salt Lake City, Sandy, and Stansbury Park with Equity Property Management for over 10 years, and they have done everything a homeowner could ever ask for! They are professional, hardworking, and extremely competent at what they do. The management and support staff at the Sandy office are the kindest and most welcoming people who have taken care of my houses from the first day escrow closes. I highly recommend Equity Property Management and believe the reason they are so good starts with the Operations Manager Kristin M., and the Property Manager Administrator …
5.0★Dec 2023
Best property management company I’ve ever worked with. All of the staff is helpful, quick to respond, and keep my property in great shape. Highly recommended.
5.0★Dec 2023
They have been a great property management to work with. I just wish we had less inspections. I'm not sure if that is up to the landlord though.
5.0★Dec 2023
Equity is a great property management place! They took great care of my properties over the years, founds good tenants and acted as my seller's agent as well. Very reliable ! Thank you
5.0★Dec 2023
I have been using the company for many years and highly recommend their service. Very professional. Prompt and always available. Tyler and the team have been great and am appreciate of all their work.
5.0★Dec 2023
Everyone at Equity Property Management has been very helpful and professional. They maintain good communication with me and are always prompt in addressing any issues that arise with my property.
5.0★Dec 2023
I love the care that the wonderful people at Equity take of me and my property. They are amazing in every way! Jessie Dixson is amazing!
Randall and Dr. Usha Wall
1.0★Dec 2023
My experience with Equity has been awful. My property manager has the worst customer service. She is not respectful or empathetic. I’m addition, she frequently gaslights me. We were without wifi and service for months. We tried to figure out wifi and they would not work with us. We had solutions and Equity would not listen. The wifi situation was eventually figured out, however, Equity has still been hard to work with especially with service requests. I have had friends with good experiences with Equity, but that has not been the case for me.
5.0★Dec 2023
Working with equity has so far been a breath of fresh air. Coming from a previously stressful and negligent management company. Our Equity property managers have been nothing but kind and easy to work with. Also a bonus getting responses regarding questions or concerns in a very timely manner! Also putting in maintenance requests and getting issues fixed very quickly! Overall have had a great time with equity!
5.0★Oct 2023
Chris is a terrific property manager to work with. We are grateful for her advice and for her careful stewardship of our property.
5.0★Oct 2023
Chris at Equity Realestate has done a great job overseeing all aspects of my home. She knows the market and she is quick to find new tenants when you need them. I like the fact that she would screen all the applicants, making sure they were qualified and she’d keep me in the loop the whole time. Turning over your home/investment property can be a scary thing but she has done such a good job, I have no problems recommending her. She is helping my son with his home as well.
5.0★May 2026
Renting here has truly been one of the best experiences we’ve ever had. Hollie is incredibly kind, professional, responsive, and genuinely cares about her tenants. Any time we’ve had a question or concern, she has handled it quickly and efficiently with excellent communication every step of the way.
What has stood out the most to us is the genuine compassion and care she shows beyond just being a landlord. After my husband experienced some medical issues, she personally followed up to ask how he was doing, and that kindness truly meant so much to our family. It’s rare to meet someone who is n…
5.0★Mar 2026
Truly loved living in my apartment with EPM. Maintenance was always quick and problems (which were rare) always solved, great communication being both timely and clear! Yard maintenance was consistent.
1.0★Dec 2025
I've been renting places for over 30 years and this has been by far my worst experience yet, after faithfully paying rent on time for a year, they show their appreciation by hitting you with fee after fee after fee after fee after fee. Completely ridiculous stuff!
Hollie Carter, the property manager entered my house without my permission or proper 24-hour notice!! She doesn't even understand the law!
She's also trying to force me to use a water softener which I can't because of my health and also in an old house with lead pipes that will leech lead and poison the water!!
Everything she says is…
5.0★Dec 2025
Smooth and speedy interactions of the lease acceptance and onboarding process
1.0★Nov 2025
Stay as far away from these people as you can if you are a renter.
If I could give fewer than 1 star, I would.
If Amanda Dutton shows you a property -- RUN. She will be your "property manager," and you will be on the back burner for the entirety of your stay on that property. You'll have to hold her hand every step of the way to get anything done. The manager of the company, Kristin, is perhaps only a manager in name than in true title. She will attend only to matters she is legally obligated to address. Otherwise, she will pretend she didn't hear you. This company is a joke - as proven by t…
5.0★Aug 2025
Hollie was a tremendous help in helping us get my mom into an apartment!! She was so responsive, willing to listen and work with us, all while keeping the owner happy as well. It was a great experience working with her and I hope we can continue to use her once our lease is up!
5.0★Aug 2025
Kristin was great with helping us with the move in process. It was awesome, thank you!
5.0★Aug 2025
Hollie is a pleasure to work with. She was very clear in all of her instructions and was very helpful when my wife and I were looking for a new place. She is the best! She gave us many tours and answered all of our questions. We knew what we were getting into with each place and she was very responsive during the whole process.
5.0★Aug 2025
Hollie is absolutely amazing! She is so professional and worked so hard to find my family and I the perfect place. I will forever be grateful for her. Thank you Hollie!
5.0★Aug 2025
I am very grateful for the attention and service provided by Suresh Poudel, who guided my husband and I at all times to be able to rent the property that we liked. Regardless of the time or day, he was attentive to our needs, providing us with a quick and effective response. The company also gave us clear and fair information, and its employees are very friendly.
5.0★Aug 2025
I had a great experience working with Hollie Carter as a tenant. She was always extremely responsive and quick to follow up on any questions or concerns I had. Any maintenance issues were taken care of promptly, and she made the whole process of renting smooth and stress-free. It’s clear she cares about both the property and the people living in it. I really appreciated her professionalism and communication throughout my time there.
5.0★Jul 2025
Suresh Poudel was great to work with he helped get me into my rental. He had very good communication and I would recommend working with him.
5.0★Jul 2025
Equity has always been amazing to work with. I am now back a second time with with the management company. Suresh Poudel was excellent in communication and direction and guidance was such a gift in the process of our move we are truly honored and blessed. Thanks Equity you have always been amazing!
5.0★Jul 2025
Hollie Carter
He is an excellent person and we love the property where my family lives. It is a super quiet and comfortable place, 100% recommended.👌
5.0★Jul 2025
She responds very quickly. She helped us with absolutely everything. A wonderful specialist and person!
5.0★Jul 2025
Hollie is the best I have ever worked with. She cares, listens, and is prompt to get things done. Te amo muy much!!!
5.0★Jul 2025
Kim Leon is super awesome and helpful when calling in! Thank you!
5.0★Jul 2025
Excellent service!! Kim helps me every time with such dedication.
Thanks
5.0★Jun 2025
Hollie has been an amazing property manager! As new tenants, we really appreciate her thoroughness, responsiveness, and dedication to ensuring our unit was move-in ready. She has made this a great experience for us. Highly recommend!
5.0★Jun 2025
Brett has done an amazing job when fixing any requests we send in. If we have a maintenance job I know if will be done right when Brett shows up!
5.0★Jun 2025
Brook Bernier helped us find our new rental home. She was prompt with responses, conscientious with our questions regarding the property and really worked with us to help us meet all our needs. She made herself available for touring requests and showed, in many ways, that she cared about our overall experience. I can't speak highly enough of her and our contact with this property management company thus far (we just moved in!).
5.0★Feb 2025
Everything about my experience with Equity and Todd has been 10/10. Worked amazingly fast to get me moved in. Incredibly responsive any time I called, texted or emailed, even when it was late. The relationship started with high expectations and they exceeded them. Such a big difference from my last pm and I am looking forward to the future with Equity.
1.0★Dec 2024
I had a very frustrating experience with this property management company during my time as a tenant. I recently moved out of one of their units and was not refunded my full security deposit due to claims that I didn't return the mailbox and storage unit keys. However, I returned all keys, and I’m confident that whoever I handed them to must have lost or misplaced them. Unfortunately, they seem too embarrassed to admit this, so they are trying to shift the blame onto me.
Additionally, when it came to returning my security deposit, I specifically requested that it be done via direct deposit, p…
5.0★Jul 2024
Holly has been an awesome property manager! She is spot on with communication and quick responses. We have rented with another property management and was nervous to move forward with another one but she has definitely made it great! I definitely would recommend her with!
5.0★Jul 2024
Jesse and Shay are awesome to work with. Definitely my best experience with a property management company. They are very willing to help and work with you on different aspects of renting. I highly recommend finding your next home with them!
5.0★Jul 2024
Jessie and her team have been AMAZING to work with. Everytime we’ve have a problem they have been fast to respond and get the problem fixed! I’d recommend working with Jessie and her team to anyone and everyone!
5.0★Jul 2024
Hollie Carter has been a great property manager she is very prompt at getting someone here when needed we enjoy visiting with her when we have a chance she is very much appreciated by us
5.0★Jul 2024
Property manager does a good job at getting things done when asked. They do a good job at keeping me in the loop on what's going to be happening on the property. I really enjoy my apartment!
5.0★Jun 2024
Amazing! Special shoutout to Mallory for making our dreams come true and getting us into such a beautiful property! Best Estate Property Management I’ve ever dealt with!
1.0★Jun 2024
Where do I begin. Avoid these property managers like the plague, Hollie and Aubrey Pontius were my landlord and property manager who do not manage the apartment, you will be doing their job. I paid for 6 months and fought for EVERY correction like I was working for them.
My mail was being returned to sender from Feb 3- April 30 and no one resolved the issue by talking with City Hall. I was told to deal with it. The paperwork wasn’t completed correctly on my address, as it’s a new address.
For most of the contract /lease I was dismissed & disrespected when I insisted my mail arrive- I insisted…
5.0★Jun 2024
I had the pleasure of working with Jessie for a year as a tenant. The few times I had issues on the property she was quick to have someone on site resolving the issue. I have zero complaints about her or the property management company! Highly recommend!
5.0★Jun 2024
Kim Leon goes above and beyond . Always willing to help walk me through several questions, sometimes several times a day. words cannot express how appreciative I am...Thanks Kim
5.0★Jun 2024
My experience with Equity Real Estate has been overwhelmingly positive so far. I've been in my rental home for almost 2 years. In that time Darla has been incredibly responsive to my requests. Given the realities of living on an island, sometimes it takes a while for things to get done. Darla has always been sympathetic and helpful.
5.0★Jun 2024
Jessie Dixon is great to work with. Very understanding, very open door policy, we definitely feel more at home. She has also offered her service for when we’re ready to buy in the near future. We look forward to working with Jessie and her team as we continue to have this comforting service.
5.0★Jun 2024
For the past two years, I recently have had the pleasure of working with Jessie Dixon, and I cannot emphasize enough how exceptional her service is. From the start, she demonstrated professionalism, dedication, and a genuine commitment to making my living experience excellent.
Jessie Dixon is great at ensuring that every aspect of your lease is handled meticulously. She consistently went above and beyond, exceeding my expectations in every question or situation. Her expertise and passion shine through the night and day like a star.
5.0★Jun 2024
I have used Equity Management for the current home i am renting. The entire process was quick and easy. Jesse Dixon over at Equity Property Management is great and will do her very best to accommodate all you needs.
5.0★Jun 2024
Jessie Dixon has been nothing but amazing. If you ever need a place to rent, she is your lady. Treats you like family. Thanks again Jess for everything. 🤙🏾
5.0★Jun 2024
We have never had a single problem with EREPM. Darla, our property manager, has been a gem. Always responsive, always helpful. We have rented through them for FIVE YEARS. Good person. Good company. No complaints. ❤️❤️❤️
5.0★Jun 2024
They are a great management company Jesse Dixon is a fabulous realtor landlord she looks out for all her tenants we are a tenant of hers and she has gone above and beyond to make sure that we are comfortable and her place of residence we've been here almost two years and absolutely love it the people she works with are amazing as well she's a top-notch lady we love you Jesse not to mention she and her office sent me flowers when they found out that my brother had passed away I've never had a landlord do that or send us such a kind gift that was amazing to get those flowers the next day after f…
5.0★Jun 2024
Thankful for a company that has agents like Jessie Dixon! So helpful and understanding! By far renting with her was the smoothest process! Thank you a million!
5.0★Apr 2024
It's nice to finally be able to rent through a property management that cares about their renters. I have had bad experiences in the past through other property management, these guys are great!
1.0★Apr 2024
2 words, thieves and liars.
I was unfortunately living in a property that was managed by Equity Property management.
When we moved in, there were NO doors on the washer dryer section. The wooden floors were cracked and there were holes (pin holes) all over the apartment. There were no patio screen doors, there was mold all over the patio (which they hid under a mat!)
We literally had to beg initially to put in doors in the washer/dryer cabinet, for which they often responded, "the old residents put a curtain, you do that too!" LMAO.
Their patio doors were already broken, they didn't slide back…
4.0★Dec 2023
My experience with property management has been nothing but good they have been very helpful, patient always willing to work with me through times of need I enjoy my place and like working with property management.
4.0★Dec 2023
At the beginning of my lease I was having problems with the owners, and Equity Real Estate fixed it. One negative thing is when people call they need to responed.
5.0★Dec 2023
Equity responds promptly with any maintenance requests and does an amazing job all around.
5.0★Dec 2023
Moved from sc to Utah they were really helpful in finding me and my family a place to live ! The house is beautiful and we have no complaints
5.0★Dec 2023
The house has been great and we have loved being managed by equity management. The owner of the house is a great person and cares for his tenants. I would recommend Equity Management to anyone looking to be a future tenant.
5.0★Dec 2023
As a tenant of Equity Real Estate, my experience has been positive overall.
The property management team is responsive and addresses maintenance issues promptly. The leasing process was smooth, and they've maintained good communication throughout my tenancy.
While no rental experience is perfect, I appreciate the efforts of Equity Real Estate in ensuring a comfortable living environment.
5.0★Dec 2023
Been with Equity for over a decade, 2 different rentals. They have always been friendly and professional. Easy to contact. Easy to pay rent online. If a repair is needed they have always been quick to reply and get a maintenance man out here to help. Never had any issues. Thank you!
5.0★Dec 2023
Equity Real Estate was very efficient and quick to work with in securing a lease on rental home. Their app is very easy to use to pay rent and submit maintenance questions or issues. They are fast to respond to questions and address concerns! I looked at at least 15 homes under various management companies. This one is stellar compared to many I encountered. I would definitely recommend them!
5.0★Dec 2023
Equity helped me out a great deal when I was in need of place, not just one but twice. I was living elsewhere that had been bought out and given 3 weeks to find a new place. I hadn't heard of Equity until a friend told me about them. As soon as I reached out they worked fast to help me. I was able to move into a new place within a week. Anytime I needed a repair, it was done. Any issue was addressed. Then after I left the area and had to come back a few months later, I called them again. Within a week I had a new place. They're very personable and professional. That's hard to find in a managem…
5.0★Dec 2023
Great staff and convenient online payments. Repairs needed are quickly arranged with a repair person that is very professional. I am very satisfied with my living situation, I highly recommend Equity Property Management. A big thank you to Chris that went out of her way to make sure I would have a comfortable place to call home.
5.0★Dec 2023
I switched to Equity Real Estate Property Management a couple of years go after a nightmare experience with a previous management company. Honestly, it’s been the best decision, I get quick responses to my emails and everything is taken care of so quickly that I don’t have to stress like I did before. Also, they are all super friendly!
1.0★Dec 2023
Overall, super not happy with this company. Incredibly unprofessional service, including defying the landlord's instructions, and changing important information in the lease renewal contract without informing the tenants and even stating in a written email that nothing changed beyond an extension of the original lease (which was false on at least 2 counts). DO NOT WORK WITH THIS COMPANY!!!
5.0★Dec 2023
We have rented through Equity for 5 months. We had an issue with one of the locks & they were very responsive. John notified me of his upcoming arrival, arrived promptly and fixed the lock along with a loose hinge he noticed. Equity sent an email last week announcing they were adding an additional employee to their renters’ property management team which means even faster response times in my eyes. I did just submit a maintenance issue request today and I imagine everything will go as well as it did last time. Overall, a good experience so far!
5.0★Dec 2023
Honestly the fastest and most prompt property management company. We got really lucky when we found our townhome and we’ve haven’t moved since. Not only has our house been a great fit for us we really have loved the property management. Repairs are rare but stuff breaks and equity is always very quick to respond and send maintenance. Also special shout out to equity’s maintenance repair technician. He has really took care of us when our heater broke and dishwasher broke. We couldn't be happier
5.0★Dec 2023
I have been living in this property for 8 years and this is the third management company and I can say that it is the one that has performed its management role best. They really care about the residents and are always aware of coming and checking the air filters. and the batteries of the smoke detectors, whenever I need any type of repair they always send the most professional ones, I feel very happy to live in this unit not only because of the food that my family has but also because of the administration that they make our easier life.
5.0★Dec 2023
Renting from Equity has been a great experience. Very responsive, no issues.
4.0★Dec 2023
We haven’t had a bad experience yet! They were very helpful with any problems we had.
5.0★Dec 2023
I’ve really enjoyed living here. I’m glad to be somewhere where cleanliness and maintenance is a priority
5.0★Dec 2023
Great company! Quick to respond and act when we have any in home problems. Appreciate the prompt responses we never gave any worries.
4.0★Dec 2023
The Equity Team has prompt responses regardless of tenant questions or scheduling out maintenance repairs. Friendly office staff, willing to help make us feel at home and taken care of.
5.0★Dec 2023
when I call to pay the rent The people in the office are very friendly and the apartments are very safe
5.0★Dec 2023
Equity PM has been great to deal with for the past 4 years of renting. They got us a new dishwasher and a water heater when it leaked. Always very responsive to any issues.
5.0★Dec 2023
Lisa barrus is an amazing landlord and very willing to work with you and always there to answer questions and or concerns I'm glad I rent through her!!!!! And equity property management
5.0★Dec 2023
Easy to make monthly rent payments. Quick to communicate on any issues with rental property. Have enjoyed dealing with Equity real estate property management so far.
5.0★Dec 2023
I can not say enough good things about Equity Real Estate Property Management! Darla and the team there in Hilo has been wonderful to work with and has always gone above and beyond truly the best renting experience I have ever had.
1.0★Dec 2023
Don’t bother with them! They’ll rip you off from day one! Upon first move in was not informed the place had no furnace, just 2 baseboard heaters. Then, they charged me for previous tenants repairs and cleanings and said it was a new guys error. They overcharge for trash removal, even bill you for streetlight use when there are none. It’s just fee after fee after fee, and don’t expect security deposit back at all. Fees! Fees! Fees! Avoid this company like Covid!
5.0★Nov 2023
Could not have asked for a more helpful staff especially Lisa!!! Absolutely amazing on making the paperwork process extremely easy for someone like me who really doesn’t understand the fine print. Chris I met also very helpful. Could not be more thankful for the ease of the whole process.
5.0★Nov 2023
Holly was really good to work with. She made the process easy and has helped us get settled into our new home. Look forward to continuing our relationship in the future.
5.0★Nov 2023
Elizabeth was so helpful and quick in getting someone to my house to get the garage fixed. Great reality company to rent or buy from.
5.0★Nov 2023
Super easy to rent with and they hire only Utahs finest. Michelle Preston is the one you want
5.0★Nov 2023
Equity PM has been an easy company to work with as a tenant. I believe this is mostly credited to our excellent agent Michelle who has been nothing short of extremely helpful to myself and my roommates.
5.0★Oct 2023
Becky helped us so much as we were moving in! She wanted to make sure we were comfortable.
5.0★Oct 2023
I have to admit I was reluctant to use a property management company for the first time ever, because of some of the negative comments out there about them. Fortunately, I found Equity Property Management! I worked with Addison and Elizabeth. They both were friendly, professional, and efficient. Their valuable experience ensured me in finding the perfect home.Addison answered all of my questions everyday And assisted in resolving any issues I was having throughout the leasing process and delivered the very best personal rental experience one could possibly ask for! Thanks again, Nicole
5.0★Oct 2023
We have worked with Equity Property Management for over 2 years, as tenants. Chris Jones helped us identify a rental prior to moving across the country. She was and continues to be highly responsive and highly engaged with both her tenants and owners. I highly recommend Chris and Equity Property Management.