Western Management Associates Reviews

I want to express my disappointment with Western Management Associates. To receive a late notice regarding a mix-up in my HOA fees that was went back almost two years by general mail is concerning to me. Not only that, but the letter stated a lien, or collections would be processed within two weeks. I sat in yearly HOA meetings with Mr. Harman and even asked questions that were to be addressed. No follow up was ever made with regards to my questions, and my HOA payments could have been discussed with me then. When I called into the office for clarification, the person that answered the phone w…

The worst HOA, I’ve ever dealt with. I pray they go out of business. They are unfair, unkind, and horrible customer service. If I wanted to feel like I was renting I wouldn’t have purchased the home I was living at.

Save yourself a headache and don't buy anything that's managed by this company. Beware, especially about their water shut-off policy. They want you to give them 2 days' notice in case you want to shut off the main water valve for 1-2 buildings. They don't want you to shut it off if you have a leak. This makes sense if you have general maintenance, but what about a broken pipe and over 100 gallons of water in less than 15 minutes. Be prepared to be swimming into a pool in your own condo. I was treated with disrespect by Ashley during HOA meetings, probably because I was asking tough questions, …

guys! If I had to give -1, I will do so. TRUST ME, this is the WORSE HOA I EVER HAD. They are so unresponsive. They never pick up your call. I just wish this was different because I can’t Rely on them for issues.

They are virtually unresponsive to homeowners. Their phone always goes to voicemail and emails to them go unanswered.

This is definitely the worst HOA management that has ever come to be. We have had multiple leaks from neighbors upstairs, of which every time we reached out to the HOA to get to get their contact information, they said they cannot give it out, but when you ask them what we need to do to resolve it, they said we need to speak with the neighbors... Fast forward, we have had over $25,000.00 in damages so far due to faulty pipes that were never told, the management company denies to do anything to reimburse as our deductible is exactly $25,000.00. Contacted the BBB and they are currently doing a…

HOA president here chiming in. From taking months to a year for some projects to be started, only because it takes months of begging them to actually start the bidding. Statements saying things are taken care of, when they were not even done. A simple notice being sent out was a huge task that took months for several. Afterwards finding out that they did not even keep a way to communicate with the community!

Communication is terrible. They send mail with email instructions, but never answer their emails.

Problems with windows for more than 15 years caused leaking that resulted in extensive damage to walls and furniture. They refused to respond to numerous calls and emails, telling me I was responsible for damage on the interior of the condo, however I feel the problem was the result of shoddy workmanship to begin with. Necessary repairs ended up costing me almost $4000