Association Services Reviews

Our HOA hired Association Services at the end of 2023. We have been so please with the level of service we have been getting from our Community Manager, Angie and our Community Specialist, Samantha. During the entire process of our transition over to Association Services they were communicating with us and keeping us informed where each transition piece was at. We are generally a very self sufficient association, but Association Services has been a great partner for us and helping answer questions we have and providing us with support we were missing in the past. We cannot recommend Associatio…

Our HOA hired Association Services a couple of years ago after we parted ways with our previous management company. What struck us most about AS, and what was ultimately one of the major deciding factors to hire them, was that they listened to us when we discussed wanting to maintain the culture of our community and they respected that. Other companies we interviewed came in with the intent to “whip everyone into shape.” That wasn’t our style. Jessica and Tamese understood that. They worked with us to develop a management plan that respects the culture of our community while upholding the r…

I've spoken with Tamese for several years now and her customer service, communication and overall help each time has been exceptionally professional. Not only is she great at following up with me each time, she is also extremely nice and great at assisting others. Tamese is by far one of the nicest and most professional people I've spoken with in this department! It's always a pleasure working with her!

Tamese Yeary has always been extremely professional. always more then helpful every time Ive talked with her and always, thank you for your time Tamese.

Jessica and Tamese have been great to work with. They are prompt in returning both e-mails and phone calls and empower HOA board members to make the hard decisions while not always the popular choice. Their expertise in local vendor services has saved our community time and money.

Ive live here almost 9 years. I haven't had great experience with radiance HOA as others say they have. I was almost fined for a neighbor parking his truck on my curb in front of home that wasn't mine. I don't own a truck. I was almost fined again when HOA told me to plant grass seed on strip of ground in front of my home that doesn't grow. Then told to put bark down - which I did. Then told to plant grass seed again which I did. Which currently doesn't grow. I've replaced the roof on my home, my yard is landscaped twice monthly. I've submitted a request to HOA to cut the trees in the greenb…

I want to personally acknowledge SRCA’s Assistant Community Manager, Amy Martinez Wright, for her kind, prompt, friendly, thorough and professional approaches in handling 3 needs for me at my condominium unit. She is a definite asset to their management team and company’s reputation. Well done Amy! 💐

I recently received a notification of a fine for an alleged violation - so called holiday decorations. No evidence of the violation was provided to me and I do not have any such decorations. Association Services asked me to provide photo evidence of my innocence. How can I provide such evidence if I don't know what to take a photo of? I suspect that this management company is not vetting complaints. I'll alter this review if I can get some clarity on this problem.

Casey is an amazing employee. Always most helpful in resolving issues. She has shown great professionalism, respect and efficiency. In all issues I have placed before her. Never ever a delay in resolve and honestly she is and will always be my to go to person as long as I live at Seawind. Kind Regards Sue noland. D-32 Des Moines, WA 98198

It is with deep disappointment that our HOA ended our relationship with Association Services. Though I wasn't part of the Board and not directly dealing with them, the few times I called for assistance was a good experience. Tiffany & Amy were great to work with, things got done for me. Thank you Tiffany and Amy!

I was trying to make a payment on the web site for my quarterly dues. I tried what I though was the correct tab and it brought me to a line that was meant to help set up autopay but had a button for single payment. Every time I selected the button I ended up back where I started and so was in an endless loop. I called the Association and Amy Martinez helped me find the correct tab in the Bill Payer section and I was able to complete my payment.

Casey always is very helpful when I need assistance about the Berrywood. My wife Carol and I are very happy living here and consider ourselves fortunate to have lived here for 8 and 1half years. We feel safe and the complex is very quiet. Know that we appreciate having such a well taken care of property.

The only person I interact with at Association Services is Tamese. We manage several rental homes in HOAs and issues come up periodically. She is kind and informative in her approach to solving the problem without escalating the issue. Her response has always been in a timely manner.