Avenue One Residential Reviews

Avenue One does all the little things to make my properties profitable!

We had a really good experience working with Avenue One renting our property out when we moved out of state. They kept our property filled with wonderful tenants and promptly addressed issues that arose with the home - keeping both us and the tenants happy. I found the lease agreements they used to be as landlord-friendly as could be within Washington State.

Avenue One Residential is my go to partner for property management. They are simply fantastic. Their capabilities and communication is great! Everyone I have referred to Julie Barber has been so thankful.

Avenue One has been phenomenal to work with! Their staff listen to your needs and will find the perfect tenants for your property. Their maintenance team are extremely efficient and will take care of any issues so that you don't have to worry. If you want to rent out your property without any headaches or stress, I would strongly recommend Avenue One. I also think their pricing is fair considering their high level of service.

Avenue One did a fantastic job managing our rental home. Julie was excellent and spot on with her advice on how to get the home ready for renting, but also staying within budget. Their management team was great. We had them manage the property for several years. They took care of finding new tenants 3 times, always finding great ones. They also took care of a couple of midnight emergencies, like a broken hot water heater and replacing a hard to find stove. They made the experience of owning a rental home very manageable, thank you Avenue One Residential!

I have been doing business with Avenue One since 2017 ... and there is a reason I keep returning to them! Over the years, I have worked with both Julie Barber and Kim Brush. Friendly, professional, attention to detail, always helpful ... and never an issue with tenants they have selected! Can't say enough good things about my experience with Avenue One!

After contacting the 2 owners of Avenue One, I always contact Kim Brush as she has selected my tenants for about 10 years and her selections have always been good! The tenants take care of their units, let us know when an appliance needs repair and pay their rent on time! The tenants cooperate with each other. Kim is also an experienced realtor and offers good advice on pricing, is aware of pricing in the region & is good at setting rental prices in good times & slow times. I rely on her experience in the field and never disappointed.

Netanya at Avenue One Residential has been amazing to work with, she is extremely thorough and professional, proactive and highly communicative. She does an exceptional job in managing the full cycle leasing process, her expertise and dedication helps make what could be a complicated process feel effortless. This is my 2nd time partnering with Netanya to lease my condo. The entire process from marketing & listing, to finding a tenant & facilitating their move-in has been incredibly smooth and stress-free. I really appreciate the consistency and high level of service Avenue One provides. I wou…

I have worked with Julie Barber and Avenue One Residential for many, many years. Anytime I need leasing assistance, Julie and her team is my go-to. Superb communicator, knows her craft inside and out, and incredible attention to detail. The leasing market is a different animal than my single family / condo sales and when I need an expert in leasing, they are it. Hands down.

We've started to work with Saniya from Avenue One Residential a few years ago to manage our property as we live out of state and i can honestly say she is amazing! This is truly the first class support you think of when you engage with property management first - she's always super professional, attentive (i barely hit send on my email and already have a response back from her), proactive and most of all - always has a can-do attitude. I am not an expert on many of the issues that came up throughout the years but i can say that I've always felt like Saniya is the right address, for anything re…

Avenue One has been managing our Seattle rental property for 9+ years while we live out of state. Right from the start, the management, leasing team, property managers and vendors have been very professional and done a great job finding tenants, keeping the property in good shape and communicating promptly when a service request is being fulfilled. It takes a lot of stress out of being a landlord. We are obviously happy customers and hope to keep working with them. Highly recommend this company to take good care of your property and tenants.

The experience and professionalism of Avenue One was appreciated during the whole process of working with them. Before I worked with Avenue One, I wasn't sure if I wanted to pay to have someone do what I thought I might be able to do myself. Once I let go of my need to control things, I realized that It is so much better to leave things in the hands of a company who has years of experience to take on anything that might come up, not to mention the ins and out and day to day work that would have soon bogged me down. I feel grateful to have let Avenue One take care of my investment.

We have worked with Lisa Russell to get a new tenant for our property, and have been very pleased with the tenants she has found us, plus how she works with everyone to make sure we are all happy. Highly recommend!

Netanya is so professional and went above and beyond for us. I highly recommend this team to my friends and family whenever anyone asks for a referral.

I've used Avenue One since I left Seattle in 2016 - my house in much better shape then when I left it. I'm not sure, but it seems like the cost of repairs are typically less than expected. I hope someday I can get back there - it would be like coming home to a new house :) Thanks to Jeremy and everyone I've worked with there. I would recommend this company if you are looking for rental management.

I was referred to this company to rent my condo that had been on the market for almost 6 months. I had tried another agency but was quoted a super low price for rent. I was assigned Barb Bender. She. Was. Amazing. With my home being on the market and then getting a low quote by other firm I was very stressed out. Barb listened to me, was kind, and went with what I wanted to list it for. She did amazing marketing and my place was rented (deposit and lease signed) within a week. HIGHLY recommend the firm and Barb. Note: everyone I’ve dealt with there had been kind and super helpful.

I started working with AvenueOne for the last two years, initially with one house, and now I have a second one managed by them. Before choosing AvenueOne, I had conversations with 3-4 other companies and asked similar questions to calibrate my expectations and have a comparative view of options. AvenueOne emerged as the winner for me, and specifically, Julie was influential in my decision. She is a great person to work with, reasonable, timely in her communications, and quite experienced in this field. Secondly, Monique was responsible for handling tenant screening and lease management, etc.…

I have used Avenue One for five years now managing the rental of my house. They have been amazingly responsive and professional, and I would never look anywhere else in Seattle!

Barb B. is our preferred choice for an Avenue One rental agent. She has a thorough understanding of the market and is prompt, efficient, responsive, and meticulous in all aspects of her work. We have relied on her for multiple tenant and rental placements over the years, and we wouldn’t trust anyone else to do as great a job. We highly recommend Barb for our listings without hesitation and certainly recommend her to anyone looking for an amazing rental agent, whether on the lessor or lessee side of the equation.

Barb B. at Avenue One is without question, the best rental agent anyone could hope for. She knows the market well, worked promptly and efficiently. Barb's attention to detail is incredible. She has placed multiple tenants for us, and always delivers exceptionally. As property owners, we would trust Barb with our listing every time!

I have had Barb manage my rental homes for over 10 years and always appreciate her professionalism and excellent advice!

Lisa Russell was my leasing agent for a single family home in South Seattle. She was extraordinary every step of the way. She is knowledgeable about the market, conscientious and thorough in her efforts on behalf of her clients, and goes above and beyond to ensure a successful outcome. If you are seeking someone to find tenants for your rental property, no need to look further. You won't find anyone better than Lisa and the team at Avenue One.

Lisa helped me get my place rented quickly and at a price much higher than a previous quote I’d received from a different broker. She had the right clientele for my home.

I've had my properties listed with Avenue One for years now - and for the past 3 years, Kim Brush has been helping me. It's amazing how responsive she is, how professional, and how amazing at what she does - I trust that any time I have a vacancy, Kim will find an amazing tenant in no time. Highly recommended :)

Lisa Russell is amazing. I can't say enough great things about her. She is professional, savvy, and smart. She's helped me get my condo rented twice now and both times were in the slow season. I am very lucky to have her help!

When I found myself in need of help putting my mom's home up for lease, Barb Bender and Avenue One stepped right in and assisted me. From getting the house ready to finding awesome tenants, to property maintenance and financial reporting, they handled it all with professionalism, expertise and great communication. Barb is knowledgeable, hard working, creates excellent marketing packages so you get the best money for your property. She'll go the extra mile and makes sure your property shows well to prospective tenants. And her results are excellent! I highly recommend Bard and team at Avenue On…

For the past several years we have worked with Barb Bender and Avenue One for leasing services. Barb is an absolute pleasure to work with! We very much appreciate her knowledge and experience in the Seattle area rental market. We are always amazed by the speed and efficiency of getting our vacancies posted, shown, and rented to well qualified tenants. Barb makes our lives so much easier! Thank Avenue One and Barb!

barb bender had three rental properties leased for us within a week of being asked. not just fast, she is detail oriented and her follow up has been great. we plan to use her again!

Barb Bender and the Avenue One team is second to none when it comes to any working professional seeking to acquire residence in one of the most competitive markets in the country. Seeking a place to live? Looking for someone to manage your property? STOP, look no further. Call, email, connect with Avenue One today! Working with Barb was perhaps one of the best signing experiences of my 14+ moves around the Seattle area. Regardless of where I move next - you better believe they will be the first I call to ask about their available listings. Soup to nuts they are digital and ready. With pictur…

I am an active investor/managing member of several buildings in Seattle. Our group has used Barb Bender of Avenue One as our leasing agent for over a decade with excellent results. Communication with Barb is instantaneous and her insight into market demands is spot on. I can't imagine a better person to team with in the rental business.

We've been very happy with Avenue One Residential as property owners. We worked with them first to lease the property. They were excellent to work with, very communicative, helpful and worked hard to find a good fit. We now work with their property management division, our property manager is always responsive and provides great service. It is real peace of mind to know our rental home is in their hands, we highly recommend them.

I cannot recommend Avenue One Residential more. I live out of state and needed management for my rental property in Seattle. I felt so incredibly taken care of right off the bat! One of the owners, Julie Purchase was so incredibly kind, and thorough. I feel completely taken care of as if the work they do is 100% tailored to my needs. It is a great challenge to find this kind of piece of mind when you live all the way on the other side of the country! I have already referred my brother and two other friends to Avenue One Residential and will continue to do so. Thank you to Julie and the rest of…

In the past twenty years, I’ve owned five rental properties and worked with different management companies. Meeting Julie at Avenue One Residential changed my experience. Julie and her team provide exceptional customer service, professionalism, and integrity standards. They handle tenant issues and maintenance efficiently and always respond quickly. If you need top-notch property management, I highly recommend Avenue One Residential.

Jacquelyn was helpful with answering questions and prompt to respond when I reached out to view a property leased by Avenue One. The showing was also great - on time and friendly!

We spent an awesome 4 years with Avenue One! They are attentive, thoughtful, and great to work with. We loved our home and would recommend the company to anyone looking to move!

We were extremely happy with the entire team at Avenue One. They helped get our condo cleaned up and ready to rent. They found a very good tenant. They fixed a few things that broke while the tenant was there. The funds were transferred when they said they would be and they helped with getting the condo cleaned up when the tenant moved out. The staff was always very friendly and helpful. We are big fans of Avenue One!

I've been a tenant w them for 2 years now. Great communication + maintenance handling etc. No complaints. Very smooth rental experience.

A great group of ladies manage my building You have to call that has something fixed they're right on it And it's a great place to call home

Most definitely the best property management service in Seattle. They take care of my property and tenants with exceptional care. They do amazing work and have a very professional staff from the front desk, to the maintenance crew, to the bookkeeping department. They communicate with me on everything they do, and most importantly, provide me with peace of mind.

We have rented with a handful of management companies over the years in Seattle and Avenue One has been the best by a significant margin.

Renters please be aware. Avenue One will rip you off. They tried to steal almost all of my deposit by making stupid excuses and deductions. Luckily I was able to fight back and get most of it back.

Whether you are an owner or renter, I cannot recommend Avenue One highly enough! Their professionalism, reliability, experience and knowledge of the industry is unsurpassed in Seattle. You will be in the best of hands!

Rip offs - stay away. I had two rent increases in a span of 6 months. The first was 16% and the second was 12.5%. It doesn't get more egregious than this. Thankfully when we investigated the second rent hike we discovered that the city of Redmond requires a 4 month notice before a rent hike that exceeds 3% and they were forced to stagger the hikes by which time we had baled. Naturally they had to try and rip us off on the way out. There was a very small damage on an ancient projector screen which retails for about 387$. They billed us for a top of the line projector screen that cost 1,300$. …

I am a stickler for details and from start to finish the service I received from Avenue One was fantastic. I took a long time to decide about a property management company because I was renting my own house and had never been through the process before. Avenue One seamlessly coordinated everything related to getting my house ready to rent, priced it well, and rented it in one day. Everyone at Avenue One was responsive, flexible, and helpful. I highly recommend Avenue One for property management.

Avenue one is the best! I just moved back to Seattle from LA and ended up in the most perfect building on Queen Anne through Avenue One! The team is so kind and attentive, and the building is beautifully maintained. Would highly recommend them for anyone looking for a great leasing company!

Working with Avenue One has been positive from every aspect. They respond quickly and take care of any tenant issues with efficiency and professionalism. Being in the service industry myself, I always appreciate great customer service.

Saniya was super nice to work with. She always addressed our issues promptly! I highly recommend them and they showed that they truly care for the tenants.

I cannot say enough good things about Avenue One ! From the moment we started working with them, their professionalism, kindness, and dedication to helping us as tenants were truly outstanding. Every question we had was answered promptly, and they went above and beyond to ensure that everything ran smoothly. It's rare to find a company so committed to excellent service, and they absolutely exceeded all of our expectations. I wholeheartedly recommend Avenue One to anyone in need of reliable and exceptional service. Thank you for making this experience so positive for us!

Netanya has been very kind, helpful, and professional in helping us to secure our upcoming lease!

Amazing experience working with Avenue One. I knew I was in the best hands working with Netanya who is confident, skilled at what she does, and truly the warmest person. She made the whole process stress-free!

Netanya with Avenue One has been a dream to work with. She listens to exactly what you are looking for and isn’t pushy. She wants to make sure you find the perfect place and something that you will be happy with. She has fantastic historical knowledge of all Seattle neighborhoods which also is a huge when trying to narrow down the right location since Seattle can be so different. I am so thankful for her as she makes moving a breeze!

Avenue One is by far the most professional property management service I’ve worked with. From start to finish, my experience has been efficient, streamlined and cordial. They always go the extra mile!

Netanya is always my trusted source for finding the right rental. She is thorough, efficient, and always pleasant to work with. Thank you!!

We had such a hard time finding a rental in the Seattle area and we were so lucky to have Netanya’s help! She made the whole process from viewing the property to move in so easy.

Netanya is an experienced property manager who knows what her clients need to get maximum rent. Sometimes it nothing more than a general move out clean, while in other instances she has at her disposal an entire group of professionals ready to get your property ready in a timely and efficient manner. Netanya is smart, very likable , knows neighborhood rents, and works well with tenants. I highly recommend Netanya.

My wife and I are considering relocating and have been working with Netanya in finding a rental property. Our needs are quite specific and Netanya has been wonderful and worked hard to find acceptable properties. She is a great listener and is great to work with. We would highly recommend her

Exceptional Service with Avenue One Residential & Netanya! I cannot recommend Avenue One Residential enough, especially the incredible service provided by Netanya! From start to finish, working with her was an absolute pleasure. She is professional, knowledgeable, and truly goes above and beyond to ensure a seamless experience. Netanya’s expertise in the Seattle market is unparalleled. She took the time to understand my needs, provided thoughtful guidance, and was always available to answer my questions. Her attention to detail and commitment to excellence made the entire process smooth and …

Great experience renting through Avenue one. Netanya provided excellent service and made the process very easy. Highly recommend!

We've happily been using Avenue One for almost 4 years to manage our property. They respond quickly to whatever issue might arise (this week it was a leaking washing machine.) I also appreciate their pro-active maintenance proposals, excellent communication and professionalism. I absolutely recommend them.

Jacquelyn and Julie were amazing through the process of getting our son a last-minute rental in Seattle. They walked us through the entire process seamlessly. They sent all the paperwork in a timely manner, were very punctual answering questions we had, followed up on any items missed, dealt not only with a new renter who was traveling across the country in a car throughout the process, but also with 2 parents who tag-teamed on all the time sensitive items! They also did the walk through for us since our son was still traveling at the needed time and did a thorough job documenting everything f…

Avenue One manages a number of complex multi-family units for us in Queen Anne. I mean it when I say they are an invaluable asset to our business. Stephanie on the property management team is exceptional with communication. She's incredibly prompt at responding to tenants and owners. Additionally she does an amazing job at helping us update and schedule routine maintenance. Lisa in leasing is a true professional and pleasure to work with. We are so grateful for everyone on the AvenueOne team.

I have been using different Property Managers over 10 years and in different cities. Among all of them, Avenue One is on the top of my list. They are responsive whenever there is a need, either from the renter or me. They do an annual check of the rental property with a report and pictures, even the renter is going to stay put. They collect rent and distribute rent to me on a very predictable schedule. We travel a lot and they would take care of the property and renters on our behalf. If anyone chooses to work with Avenue One, there will be a worry free experience. Each and every staff at Ave…

Stephanie and the Avenue One Team have done an amazing job on managing my property for past 2 years, made my life so much easier! Highly recommended.

Avenue One placed tenants at our property who left after a few months and they were unable to compensate us for any of the fees they had charged for tenant placement, and were going to charge additional fees for placing new tenants. The tenants compensated us for one month of the broken lease, and only after we reached out to them ourselves. They would not let us choose vendors to work on the property and we learned after the tenants vacated that the vendors they chose hadn’t been doing the work we had been charged for (i.e. landscaping vendors - see images below). Our neighbors complained to…

Barb Bender has been leasing my 4-unit apartment property in Capitol Hill since 2018 and she has done an excellent job. I live in San Diego and Barb has always found me good quality tenants and maximized my rental income. Highly recomnend Barb and Avenue One!

Lisa at Avenue One Residential is a magician. Her rental market experience is key to the management of my property, especially since I live outside of Washington state. Lisa and the Avenue One team proactively take steps to care for our property with regular maintenance. Additionally, they source tenants who take pride in their living space. Lisa was highly recommended when I first met her, and I feel VERY LUCKY to have her and the team on my side. They are not only extremely skilled at managing properties and finding great tenants, but they really care about doing a great job.

I highly recommend Avenue One. We have worked with Lisa Russell, and she has provided excellent service finding tenants for our apartment and answering whatever questions we and our tenants have had quickly and competently.

We were renting with Avenue One and it was incredible experience. Usually managing companies are greedy, rube and lazy, but this was absolutely different experience. The house was great, any repair was done immediately, canceling MoM was easy without drama and hidden rules. And the security deposit was returned in full minus very minor fix we mentioned that had to be done after our stay. Sadly, most companies "forget" to return deposit or come up with atrocious reasons to keep it in full and you need to spend a lot of time fighting them. With Avenue One it was a pleasant experience from start …

Kim was very helpful and a pleasure to work with! She made the process easy and was very responsive and friendly! We would highly recommend her and Avenue One! Thanks to her we found a great town home in Ballard!

I have been renting with Avenue One for a couple of years and it is the best property management company I have rented through. I’m especially impressed with the response to maintenance issues- problems get resolved extremely quickly.

I greatly enjoyed my experience with Avenue One. Kim was lovely in helping us through the process and making it as easy as possible. We have been living in our new place for a few months now and we couldn’t be happier! I hope to work with Avenue One again in the future.

We highly recommend Avenue One! They are super supportive and transparent in communicating back and forth. The company is on top of needs when required, but also maintaining a healthy distance throughout the year so you can enjoy your home! We love it.

I signed on with Avenue One Residential just over a year ago, and am quite pleased with my experience thus far. I work most directly with Jeremy Whiteman at present. Jeremy has made this entire process remarkably comfortable, for which I am especially thankful. Jeremy has been communicative, courteous, and highly-efficient with requests / questions which I am grateful for. It’s important to mention that the onboarding process was equally seamless, so I would be remiss not mentioning Kim, Kristine, Lisa etc. who helped position me for success. Anyone renting their home in the Pacific Northwest…

Extremely professional. I’ve been renting them and this is the best property management group we have experienced.

Jeremy and the team at Avenue One are responsive and professional.

I have so far been impressed with the level of service I have received from Avenue One, specifically with any maintenance issues I have needed fixed. They are always quick to respond and get issues resolved. For me personally (having had 6 or more previous landlords and residential management teams), Avenue One has been the best management experience as a tenant.

Wonderfully efficient management group! The service has been top notch. They have been knowledgeable, caring and fair every step of the process and took extra time to ensure my complete understanding. Would not hesitate to rent from them again or list a property with them. Thank you Avenue One!

Firstly, I have rented a few different apartments but they were usually adept with staff on the premises. I can recognize that with Avenue One not having staff where you are renting puts them at a bit of a disadvantage… but I have had the worst experience with this organization. They pretty much only communicate via email which I’ve explicitly stated was not my preferred method of communication due to receiving almost 50 emails daily and not always seeing an email from Avenue One right away. I asked that any time sensitive matters be communicated by phone. I’m not a fan of how they handle mo…