Ballard Realty Property Management Reviews

We used to manage our property, but decided to hire Ballard property management before moving abroad. It was the best decision ever. They gave professional advice and maintained our property well for the past 2 years. Communication through email was easy and they respond fast. The larger unit did took more time to lease out, but they were able to find us a tenant eventually. Would recommend as landlords!

Ballard Realty has managed my property for many years and I couldn't be more pleased with the quality of their work. The staff are personable, efficient, and respect the needs of others. I highly recommend them for anyone looking for a management company that can be trusted. Sondra Beck-Simon

I’ve been working with Ray Polleti since 1988 , if you’re looking for a family treatment this is the place to have your properties If you looking for respect, and professionalism, this is the place to have your business Ballard Realty Property Management has been 5 stars for me

Great service and fast responses. As a property owner, these two things are critical and they do a fantastic job.

One of the worst property management experiences I’ve ever had. As a property owner, I trusted Ballard Property Management to act responsibly on my behalf. Instead, I’ve seen nothing but dismissiveness, neglect, and outright disregard for tenant comfort and long-term property value for our investment. After having cut ties with them, we are continuing to hear horror stories from our tenants about their time with them. Apparently, they had refused to change out a carpet that had a cat urine smell, despite their requests. (The was from a previous renter. Which we didn't want, but unwisely let B…

Avoid renting from this company. I rented a unit in Fremont in 2019 when I moved across the country, and Ballard Realty instructed me to mail the deposit via standard mail. Then, they made me send a second cashier's check via expedited mail, so I had to send them not one, not two, but four months' rent. They actually gave me an attitude on the phone when I asked that one of the checks be returned to me. The landlord was lovely, but every interaction with the realty company was downright pathetic. My friend who toured the unit recorded the tour on video, and he asked the person the only two que…

Unless you're a slum lord and don't care about the condition of your property, I recommend staying away. Our tenant complained to the company of our fence falling over in 2021, which they had propped up with a wood board. Their maintenance request was denied, and they said "it was fixed"- with a board to prop it up mind you. Fast forward to 2024, and the entire fence around the yard was failing, so much so that our neighbor threatened legal action against us. They collect fees and do the bare minimum to take care of your property. We're now trying to fix all of the deferred maintenance on ou…

Great experience all around. From signing the lease to any maintenance request. They are always prompt and professional

I recently signed a lease with Ballard Realty and everyone I’ve met and worked with were extremely friendly and helpful. From the gentleman at the front desk, to all the ladies that work in the leasing office. Answered all questions and made the entire process easy and painless.

Absolutely loved living in Queen Anne, the views were amazing and the apartment complex was fantastic.

I have zero complaints about my time renting from a property managed by these people. First landlord I can say that about, frankly.

Kind and diligent, responsive to questions, and they deliberately keep their scope focused on one region. Worked with myself and my dad for years. Would definitely recommend.

I lived there for five years and I was very happy. The staff was very responsive to any issues or maintenance request. They were also very kind and friendly which I appreciated. The property was well maintained indoors and outdoors. I highly recommend them if you’re looking for a new apartment in addition, it’s a very nice neighborhood. Can walk around and feel safe and there are a lot of amenities nearby.

Great service very fast response, on time, easy to access or contact.

Our experience with Ballard Realty Property Management has been very positive! Allison was very helpful throughout all of the application and move-in steps. Communication was friendly and efficient and the house was in great condition when we arrived!

Avoid Ballard Realty at all costs. My experience with Ballard Realty has been incredibly frustrating and at times outright misleading. First, misleading renter’s insurance charges. We provided proof of renter’s insurance and explicitly asked for the fees to be removed. Monica responded with: “The charges have been reversed.” Any reasonable tenant would interpret that as the issue being resolved. Later, Monica walked that back and continued charging for months us anyway, hiding behind lease fine print instead of honoring her own written confirmation. It was deceptive and dismissive. Second, …

Would not recommend Ballard Realty as we lost our entire deposit for no reason. Things were generally ok during our time living at the apartment but honestly just beware when it comes to your security deposit. We left the place in meticulously clean condition, easily much cleaner than when we moved in (we had to clean and update a lot ourselves). Still got charged our entire deposit anyway with weak explanations that didn’t line up with reality. Just feels like they’ll find a way to keep your money no matter what. Super frusterating experience and not something I’d risk again.

Allison was a dope tour guide for apartments!

We moved in a couple months ago, and so far it’s been a great experience. Allison has been very helpful in getting us moved in and answering any questions we’ve had so far.

It's been an absolute pleasure working with the team from Ballard Realty Property Management. They've been friendly, professional, insightful, transparent, and proactive in helping me manage my condo, from finding a tenant, to managing the month-to-month activities. In particular, I've been working with Angela and she's been very helpful and accessible, replying promptly and available to jump on a call as needed. I would highly recommend neighbors in Ballard to work with Ballard Realty.

There was mold growing through the drywall in my apartment. They refused to fix it for 2 years. When I moved out they charged me a $912 cleaning fee out of my security deposit to get rid of the mold. The studio was only 300 sq ft. The other tenants in the building said the management wouldn’t help either their mold issues either. Do not rent from them.

Ballard Property Management had been incredibly helpful with the process of leasing my house. Their management fees are fair and they are very fast at responding to any questions and concerns that I have on my unit. Highly recommend!

I don’t usually leave reviews, but after months of dealing with repeated issues and unprofessional treatment from Ballard Realty, I feel obligated to share my experience to help others make an informed decision. During our initial tour, Allison stood at the door on her phone and could not answer basic questions about the unit. When I asked about the fireplace, I was given inaccurate information that later turned out to be false. She also told us that we could likely move in within three days if our application was processed quickly, but it ultimately took nine days, only after constant follow…

Allison was super helpful throughout the application and move in process. No complaints

This is on Greenwood. All rates are constantly increased every 6 months. See current pictures of disgusting laundry room. It’s been reported but no cleaning is done.

Working with them was one of our best rental experiences in the city! We’ve rented around Ballard for over a decade now and truly enjoyed working with Allison. She found us our dream rental!

Ballard Realty has been a great property management company to assist us as a renter. They are very responsive when we have submitted maintenance requests and have friendly, knowledgeable staff. Payment and submission of maintenance requests is easy to address with their online system.

Seattle native here 👋 Besides the home I grew up in, this is the longest I’ve ever lived anywhere in Seattle. I highly recommend living anywhere this property management team works with. I always felt safe and secure knowing this property management team was watching over the apartment complex. I lived in. Can’t say enough good things about them.

They helped make the application process smooth and easy and were understanding with some delays on my end! They also took care of getting things cleaned and ready for me for move in!

My wife and I were tenants in one of Ballard Realty's properties for 2 years. Overall, they were fairly responsive whenever we had issues. However, we wanted to write a review here to echo other reviewers who have described not receiving back the full security deposit despite the property being in excellent condition. In our case, we hired professional cleaners who did a great job and were not inexpensive. Ballard Realty still deducted part of our security deposit due to cleanliness. We think this is unfair, and would advise other tenants of Ballard Realty to not spend too much time/money on c…

I have rented in several parts of the US and always had my full security deposit returned. This company wanted to charge me for professional cleaning of the unit when we left the house in even better condition than when we found it (because they were selling it after we left). They are unprofessional in their communication and require all security deposit inquiries to be in email because they have been sued multiple times in the past. I myself am a landlord and would never treat clients with such disrespect. If you move in to one of their units, better have it cleaned professionally if you wan…

I cannot say enough wonderful things about Ballard Realty. I’ve been a tenant with them at 2 units and they are so genuine, kind, and quick to respond to requests. When I applied for a new unit, they even remembered my old address and name from my previous tenancy a few years prior! It seems like they genuinely care about their properties and the wellbeing of their tenants and property owners. They set a high bar for other property managers in Seattle, and I think that speaks volumes in and of itself.