Flatmint Reviews

I had an excellent experience with this property management group. They truly went above and beyond to make sure everything was handled quickly, professionally, and with real care. From the start, they were responsive, communicative, and genuinely helpful, which made the entire process smooth and stress-free. What stood out most was their willingness to go the extra mile whenever an issue came up. They didn’t just do the minimum - they followed through, kept me updated, and made me feel like my concerns actually mattered. It’s rare to find a team that is both efficient and personable, but they…

Will and Flatmint managed our home rental, a mid-term furnished rental. We rented with him for the past two consecutive years; once for 9 months and then 4 months. Will reliably handled all aspects from advertising to tenant screening and applications to managing maintenance issues while we were traveling overseas. Will’s/Flatmint’s fees are very reasonable, structured as pay-as-you-go versus the higher monthly fees of other property managers. I highly recommend Will/Flatmint and would readily use them again!

Big fan of this company. They’re fairly new to the scene, but definitely feels like they’re disrupting the local property management market. Will is very professional, and they seem to have very good relationships with high quality vendors. Very competitive pricing structure. As of writing (Feb 2026), they’re a little slow to pay out to property owners but thats largely a technology limitation that I would expect to be ironed out later.

Mr. Thompson at Flatmint has been managing my property in Los Angeles for the past years, and I couldn't be more pleased with his service. He has always been transparent in all of his dealings with me as a property manager, which has given me a great peace of mind as an owner. He keeps accurate, detailed and consistent financial records for the property, and makes them readily available upon request. His communication is always clear and timely, whether it's regarding maintenance updates, lease questions, or general property matters. Mr Thompson treats tenants with respect and is very attentiv…

William Thompson at Flatmint Real Estate has been an excellent agent over the past four years. He rented three properties for me, found great tenants, and communicated clearly throughout. I’m very happy with his service and plan to keep him as my agent going forward Iliana

Will and Flatmint are the BEST!! Hired them to manage my luxury rental and his services are Top Notch! Really appreciate their hard work, honesty, transparency, communication and finding great, reliable tenants. Can't wait for them to expand to more states to do more business with them. Highly recommended!

Flatmint (William and team) are doing a fantastic job managing my rental units in Seattle, WA. I am very happy with their work. They assist with finding tenants, including marketing properties, showing units, screening applicants, and managing leases. They handle the entire leasing process from start to finish. They also provide ongoing support, such as handling maintenance requests and serving as a point of contact for tenants. Flatmint has gone beyond my expectations so far. I strongly recommend their services.

Very easy company to work with. Will is great, he is responsive, organized, and fair.

We’ve been working with Flatmint since April and continue to be impressed. They’re reliable, detail-oriented, professional, and always friendly. Our primary property manager, Will, is especially great — he’s quick to respond, communicates clearly, and always makes sure things get done right. When we moved, we had to leave town before all the house repairs were finished, and Flatmint handled everything seamlessly. Will and Katherine coordinated the work, kept us in the loop, and sent photos once everything was complete. It all looked great, and we really appreciated the peace of mind. We woul…

Flatmint has been a great resource for managing my investment properties. Thanks, William, for everything!

Flatmint offers the best prices out of all the places I’ve looked into. The property manager, William, is incredibly friendly and professional. He ensures clear and efficient communication at all times and always remembers the details I’ve shared. I really appreciate how he goes out of his way to accommodate my needs.

Working through the steps of renting my home for the first time could have been overwhelming, but having Flatmint as a trusted guide made all the difference. I have real peace of mind knowing that my home and tenants are taken care of. The Flatmint team is professional, responsive and all around a pleasure to engage. Their pricing is reasonable for the exceptional service they offer and I feel confident they have my best interest in mind for a long-term relationship managing my property. I would happily refer them to anyone and everyone. Job well done Flatmint!

We recently hired Flatmint to manage our rental property. I can’t say enough great things about the quality of service. They respond immediately upon contact plus take care of the tenants needs. I would give any new properties to them to manage. Give them a try!

High standard of service

They were prompt, organized, proactive, and had great communication.

Flatmint is a ripoff, they will take your security deposit no matter what. They also don’t take any maintenance requests seriously

Sam did a great job of coordinating the dryer repair at my place in Bellevue. Got the repairman out quickly and uses a repairman that has parts on hand. No ordering parts or going back to the shop. Great customer service!

I have tried to use Flatmint as a potential renter multiple times and the only thing I have ever received from this business is (literally) one automatic message. When I have responded and followed all directions, I only receive that one same message over and over. I have called by phone, emailed, texted, and sent messages through various rental sites (including their own) and only get one automated, AI message in return.

Great company, Will is friendly and provides quick responses if there’s any issues or miscommunication. Makes a difficult situation a lot less stressful when dealing with people like that. Highly recommend

The refrigerator stopped working over the weekend and Will went out of his way to sort things out, get a tech to come check it out immediately and eventually replace it, all within a couple of days. Thank you so much!

Locked myself out and they were so quick in helping me out and sending me a key!

As tenants, we’ve had a great experience with Flatmint so far. The application process was straightforward and their online portal makes it easy to pay rent, submit inquiries, and request maintenance — everything is handled quickly and professionally. Will and the team are incredibly responsive and supportive in making sure our needs as tenants are met. I’d highly recommend Flatmint to both renters and owners.

Flatmint made the renting process smooth and straightforward. The team demonstrated great communication, efficiency, and high attention to detail. Finding a new place to live can be overwhelming, but with the help of Flatmint, I quickly found a great place to rent that met all of my needs. Would recommend this company to anyone looking for a new place!

Flatmint has been so great in my apartment search. They make it easy to search for a home that fits my needs; they are very responsive and knowledgable. It's been refreshing talking to a real person instead of unhelpful automated systems.