Infinity Property Management Reviews

Carina was very helpful and made my move-in process so easy. The space is amazingly renovated and I’m so happy to be living here!

I love living at the Windlass in the Renton Highlands. It’s quiet and the property is very well kept. Both Victoria and Sheldy are very responsive and always are ‘on it’ when needed. That’s rare.

Victoria is the agent that helped us find the apartment and we love it so much! It's spacious, modern and exactly what we were looking for. She did a great job getting us situated. Tiffaney, the property manager, is also so helpful and addressed any concerns with urgency. We are very happy

Excellent customer service. Maintenance concerns promptly addressed. Very accommodating. Got my full security deposit back!

Back in September my previous apartment building caught fire and I had to find a new place extremely last minute and Carina Vargas was able to get me in to tour Penrose super quickly. I applied and signed my lease within 24 hours from when I toured and moved in a week later. Carina made a stressful time much less stressful and I'm grateful! The maintenance team has also been super helpful and quick to respond to some minor issues that popped up since I moved in.

Not only will the company suddenly increase your rent astronomically, Hope Buckingham, the property manager, will make up reasons to kick you out so she can rent out your unit at a higher price and put a commission in her pocket. This human is vile.

Property manager Hope Buckingham will celebrate making your life hell for her enjoyment. She will use any little control she has over your life as a property manager to ruin your life or enter your property. Your utilities are randomly shut off despite paying the bills just because she wants to show her control over you. Also happily enters your unit whenever she feels like without a notice because there’s suddenly a maintenance issue that want to fix but needed to come into my home? I pay far too much for this treatment. WORK WITH ANY OTHER COMPANY.

Hope Buckingham will give you a 60 day notice just to put more money in her own pocket and leave you homeless.

Tried to increase the rent by 78% to "legally" kick tenants out so they could remodel the building, some folks lived there for 17 years or more. Got fined for it being illegal with new law in WA. Treated existing tenants like cattle. Laundry units have not been functioning since June -- the maintenance people can't seem to figure it out. Lived in the building they bought for 5 years never had laundry machines not work longer than a few days. Maintenance staff is incompetent, the whole lot is incompetent. I'm still very angry about the entire inequitable, unjust ordeal. Glad they got caught!

i like them alot their a good landlord.

Heather Lagat with The Gallerie is a fantastic and consummate property manager. She is exceptionally responsive to any detail or concern and helped make my landing from a cross-country move very smooth and quite welcoming. The property is clean, safe, and well-appointed. The very few maintenance requests are addressed and fixed quickly. Thank you so much, Heather, for the hard work, genuine care, and dedication you show for the residents of The Gallerie.

I’ve only been here for a week and I have had Izzy on management in SeaTac has been not great at all. Two days before moving in Izzy didn’t have anyone clean my apartment and told me I was going to have to wait until after the cleaners came in on my move in date to start moving in to my apartment I let her know that wouldn’t work for me and she hung up the phone which is very unprofessional. I’m being charged for parking and didn’t get to park in my spot for 5 days and had a tenant harass me and then threaten me because I was told to park in future resident parking. It then took management 5 d…

I moved from Texas to the Azure apartments and Ana helped ensure this was a seamless transition for my wife and I. Great communication and management.

She is a nice person and gives you all the support you need.

i highly recommend Rai apartments!!! we love it here. we’ve been here for about 2 months, it’s very quiet. The property is well kept. We had the pleasure to work with Carina in getting our apartmeant. She’s very kind, understanding and patient. it was a process on our end but man did she help us with everything we needed. she took her time in making sure our home was perfect. she’s truly an amazing person and this property is truly amazing as well

Carina has been extremely helpful and great at making this a smooth transition for me, very responsive and the process of moving in was easy and fast + the unit was super clean and renovated 😃.

I don’t know how they say. They are a five star property management company when they are actually the worst in Everett. I lived at the Eure apartments and it took them eight months to fix my water leak because they didn’t have permits from the city of Everett Code Enforcement I lived in another apartment when Williams owned it and I moved into a new apartment which was supposedly renovated and a week and a half after I moved in it flooded twice because the upstairs apartment that was renovated flooded down into my apartment. their management is the worst. I recommend that no one ever lives th…

I recommend windlass apartments my unit was renovated it had everything i needed, it was pretty clean when I got it . The apartment manager carina was great always helpful honestly .

We love Rai apartments so far, it’s very peaceful & move in process was extremely easy. Carina is a great property manager who gets back to us immediately whenever we reach out !

Carina Numero uno.

I've been living at the RAI apartments in Federal Way for about 6 months. I'm very pleased. It is great to have an individual property manager to work with, Carina. She is very easy to get a hold of and quick to respond. The last place I lived, you had to call the main number and listen to the prompts.

A good place for families with kids or even couples because it is so quiet and peaceful. Yhe area surrounded with everything you need like grocery store, fast food place, store open 24 hours and gas station near you. Except all these good things,the apartment is clean,good space for kids to play and study. The apartment is close to the kids school bus even closer to state bus stop.

Highly recommend Rai apartments. We’ve been here for a little while now and no complaints. The apartment has a luxurious feel on the inside and our view is a beautiful scenery surrounded by trees. The landlord/manager Carina replies instantly & has helped us in anything we need. Move in process was quick and easy. Nice neighbors, it never gets too loud. Also, the location couldn’t be more perfect!

Completely Nonresponsive. Property has become a slum since Infinity took over management. The monthly cleaning fee is unused garbage and personal items are stacked in piles 4’ high in common areas and surfaces are filthy.