Keyrenter Property Management Tacoma Reviews

"I’ve been using Keycenter to manage my property for over 3 years, and I couldn't be happier. They are incredibly proactive with maintenance, ensuring minor issues are fixed before they become expensive problems. Their tenant screening process is top-notch, and their monthly financial reporting makes tax season a breeze. Highly recommend them to any landlord looking for peace of mind!"

We recently hired Key Renter Tacoma to take over management of our rental property, and the transition process exceeded our expectations. One of our biggest concerns was ensuring a smooth transfer for our existing tenant, and the team handled everything professionally, efficiently, and with great attention to detail. They communicated clearly throughout the process, answered all of our questions promptly, and made what could have been a stressful transition feel seamless. Their willingness to guide us through each step and keep both us and the tenant informed gave us a great deal of confidence…

We’ve been working with Keyrenter Tacoma for the past three years, and they’ve consistently gone above and beyond in managing our property. Their experience and professionalism truly stand out, giving us confidence that our home is always in great hands. They’re responsive, take the time to answer our questions, and are available even outside of normal business hours, including weekends. That level of service is hard to find. Having worked with several property management companies in the past, we can confidently say that Keyrenter Tacoma sets the standard. We highly recommend them to anyone…

I can’t say enough good things about the manager, Jeanette, at Keyrenter. Her customer service was so amazing that when we concluded our business, my first thought was that she deserved a raise! She's courteous and friendly while efficiently getting the job done. If you need a company to manage a property, check out Keyrenter and ask for Jeanette Shields.

The team at Keyrenter has been very responsive and extremely effective with communication. They have detailed every step during the move-in process and found fast solutions upon our move-in inspection. Would recommend this company to those searching for a team to work with during the rental process.

Jeanette Shields was awesome to work with! She was helpful, professional, and made everything really easy. I’d definitely recommend her to anyone looking for a great experience! 10/10

Jeanette Shields provided both rapid and accurate response to any concerns I had.

If I could give 6 stars, I would. I worked with Jeanette Shields and I cant express how easy she made the whole process, she was super responsive, knowledgeable and just so pleasant to work with. I definitely look forward to working with her again in the future and would recommend her services to anyone who is looking for impeccable, superb service.

Ivory at Keyrenter was absolutely wonderful to work with. She was incredibly helpful throughout the entire renting process, always quick to respond, and made everything feel so much less overwhelming. Her communication and support really eased the burden of moving, and I truly appreciated how smooth she made the experience. Highly recommend working with her/ Keyrenter!

Working with Keyrenter tacoma was a total breeze! We applied on a Sunday, and were accepted on a Tuesday. Super fast. The staff are kind, available to answer questions, and respond quickly. Kirstin went above and beyond for my sister and I, and we are so excited to move into our new home! I highly recommend working with them. Update: Jeannette helped me get another year at the house and was really quick, helpful, and professional. I recommend!

Keyrenter property management provided us with an outstanding rental experience. Their professionalism and attention to detail were evident throughout. We truly appreciated their clear communication and efficient service, making our rental journey a very positive one. Highly recommend!

Had a positive onboarding experience of my property with key renter property manager Jeanette Shields and staff Krym Calhoun. Looking forward for a good property management experience in the longer term.

My experience renting from this company was extremely disappointing. They did not address maintenance issues in a timely manner, and I went without a refrigerator for over a month with little concern shown by the owner. I was also charged over $600 for carpet cleaning, even though the carpet had only been installed four months earlier. I had no pets, did not wear shoes inside the unit, and took excellent care of the home. When the newly installed carpet began showing issues from what appeared to be improper installation, I contacted the owner and asked him to inspect it. He agreed to come by…

Great property management company. Jeanette and the team are wonderful. Fast turnaround on the application and very responsive to any questions I had throughout the process. Signing my lease was the easiest part of my move. Thank you again for everything.

Jeanette and Peter at Tacoma Keyrenter were absolutely amazing to work with throughout our home search. Although we didn't get the first house we applied for because another applicant secured it first, they didn't leave us discouraged. Instead, they continued working closely with us and ultimately helped us find an even better home that fit our needs perfectly. From the very beginning, they took the time to explain every step of the rental process, making what could have been a stressful experience feel manageable and straightforward. They were always available to answer our many phone calls,…

Keyrenter made renting my first home incredibly smooth. They educated me every step of the way. My property was occupied within a month, relieving me of concerns. I felt confident using their services because they showed care and great communication skills.

We’ve been renting through Keyrenter for a little over a year now and overall it’s been a really positive experience. Ivory and the maintenance team have always been responsive, professional, and easy to communicate with. Most recently our AC went out, and Ivory stayed on top of everything from start to finish. She kept us updated throughout the process and made sure the issue was handled as quickly as possible. It’s honestly refreshing to work with a property management company that communicates well and follows through. Definitely appreciated as tenants.

I moved from out of state and Keyrenter made the move so much less stressful. From leasing to my requests prior to move in with the property to be completed by the maintenance team. Everyone here seems very dedicated to tenant satisfaction. It also shows that they have great relationships with their owners. Peter, I think is one of the owners, is just a stand up guy and his maintenance coordinator, I think her name is Ivory. I also met John and Evan while they were getting the property ready. I don't have enough good things to say about everyone here. Grateful to have found this spot.

Five stars says enough. Ivory and his maintenance team is very professional and prompt. I don’t know all of the names that responded to our home but I would like to say thank to them and Joel for being professional. Peter you have great team! Thank you again. I would also like to say thank you to all of the key renter staff. Everybody plays role in keeping a company running smoothly. Thank you all!

My name is Stephanie and I would just like to place the spotlight on three particular employees. Jeanette Shields, Jacob and Peter. I feel that the three of them should get raises or at most a bonus they have gone above and beyond to help me out personally. I was in a bad relationship just had brain surgery in August of last year and they have really helped me be able to regain a sense of independence again. Thank you guys all three of you are wonderful and humble people. I appreciate all of you.

Keyrenter Property Management has been fantastic to work with from start to finish. Jeanette made the entire process of getting into our new place smooth and stress‑free. She was professional, responsive, and patient with all of our questions, and kept us updated every step of the way. Thanks to Jeanette, move‑in was quick and easy and we felt taken care of the whole time. We’re very happy in our new home and truly appreciate the excellent service—highly recommend Keyrenter and Jeanette for anyone looking for a new place to live!

I had a great experience working with Keyrenter Property Management. Jeanette was extremely responsive throughout the entire process and made everything smooth and stress-free. She was easy to communicate with, quick to answer questions, and always helpful when anything came up. I really appreciated her professionalism and attention to detail. I would definitely recommend working with Jeanette and the Keyrenter team.

Amazing people seamless process for maintenance and repairs highly recommend

Ivory and John have been crucial in helping my family, including a pregnant wife and now newborn, be safe and happy. Especially with the issue of many of us falling down the stairs. They installed a rail once too many people had fallen to be coincidence. Normally I’d make this 4 stars since the railing had been needed for a while and wasn’t going anywhere, but it sounds like that was more of an issue in communications with the property owner and a few other factors, so I won’t hold it against Ivory and John.

I just signed my lease with the help of Peter and could not be more excited or say thank you to keyrenter enough. They made the process so stress free, so I get to focus on the excitement instead of worrying. Great communication. So appreciative.

I have been renting from Keyrenter for 3 years now and everything has gone smoothly so far! Jeanette has been extremely helpful with any questions or concerns I’ve had and has been very accommodating with anything I’ve needed. Highly recommend!

We've lived here for a year with Jeanette being our property manager she's been awesome helpful and understanding Key Renters was a great experience and has amazing communication

The crew at key renter went above and beyond from the moment I Moved in until the day that I moved out. Any concerns I had they made sure that they were addressed. Couldn’t be happier and I recommend them to anyone.

I just want to give a huge thank you to the KeyRenters maintenance team! Thank you, Ivory, for putting in the work order on such short notice—you didn’t hesitate at all and made sure everything was handled promptly and completely. Shoutout to Evan for coming out and completing the work order. Evan was professional in both appearance and attitude—friendly, fast, efficient, and very informative throughout the process. I truly appreciate you both so much. Thank you again for the excellent service!